JOB OPENINGS / Infrastructure & Technology Operations

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is in search of a full-time Data Scientist. Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.

RESPONSIBILITIES:

  • Create smarter product solutions for our couples and vendors
  • Answer strategic questions by analyzing behavioral data
  • Communicate, collaborate and present results to clients within The Knot Worldwide
  • Explore novel ways to look at our data

SUCCESSFUL DATA SCIENTIST CANDIDATES HAVE:

  • Master's Degree or Ph.D. preferred
  • Proficiency in key statistical and machine learning techniques (predictive modeling, classification, clustering, text analytics, recommender systems , data mining methods, forecasting, and other advanced techniques)
  • Proficiency with R or Python
  • Familiarity with common Linux command line tasks and version control software like git or svn preferable
  • Ability to communicate effectively and influence others
  • Ability to work in a fast paced environment and shift gears quickly

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

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The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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This position is not eligible for sponsorship.

APPLY NOW

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

We are looking for a highly organized, bi-lingual team player with outstanding skills in Systems Administration with a focus on Microsoft Windows, MAC, and software/systems support in English and Spanish.  In this role, the System Administrator will be a remote support person for all users in the Mexico City office from Austin as well as remote support for all other locations. The ideal candidate will have experience working in a highly dynamic and collaborative environment and the ability to plan and communicate effectively with technical and non-technical partners at various levels within the organization. The candidate will observe day to day operations and make recommendations to improve processes, tools and hardware to provide a better workplace for the businesses. The System Administrator will report to the Sr Manager, End User Services in New York.  

Other attributes needed to succeed in this position include, a proven ability to multi-task and prioritize your work in a fast-paced environment, either independently or as part of a team and a collaborative spirit. Our Teams are very dedicated and excited about what they do – and we work hard to maintain that atmosphere. The right candidate for this position will be smart, enthusiastic, entrepreneurial, a problem solver, a go-getter and above all, a team player.

This role is a temporary, 3-month project, must speak Spanish. 

RESPONSIBILITIES:

  • Day to Day management of EUS ticket queue
  • Inventory Control, Asset Management
  • Image system deploy for both Windows  and Mac’s
  • Conduct daily monitoring of systems
  • Video conferencing Support
  • Recommend and implement software, hardware and process improvements. 
  • Other IT functions as necessary

SUCCESSFUL SYSTEMS ADMINISTRATOR CANDIDATES HAVE:

  • A minimum 2 year experience working with and supporting Windows and Mac systems
  • A minimum 2 year experience with end user support including:
    • Office Applications
    • Image Deploys
    • Application installs
  • Must have working knowledge of Microsoft Windows Server and hardware including administration and security principles including:
    • Active Directory (AD)
    • File sharing and permissions
    • Event logging
    • Performance monitoring and disk administration
    • Server clustering
    • Web server administration
  • Experience with Mac to PC conversions
  • Experience Google Apps Suite
  • Strong technical understanding of Infrastructure and System dependencies
  • Ability to translate technical information into business terms
  • Strong written and verbal communication skills in both English and Spanish language
  • Experience writing technical documentation and training materials
  • Experience with softphones a plus

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

APPLY NOW