WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our Chevy Chase, MD office.

RESPONSIBILITIES:

  • Consistently meet and exceed monthly quotas as well as daily activity expectations
  • Successfully manage a sales pipeline from start to finish
  • Make a high volume of sales calls on a daily basis
  • Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
  • Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
  • Ability to organize work day and be proactive with time management
  • Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
  • Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

  • Highly motivated to achieve their earning potential
  • Comfortable making sales calls with an excellent phone presence
  • Extremely organized and have a proven ability to exceed performance goals
  • Confident and enthusiastic when presenting information to decision makers
  • Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
  • People who thrive in a fast-paced, competitive team environment
  • Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
  • Naturally curious, passionate and have a strong desire to learn
  • Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

  • You have media, advertising or software sales experience
  • You have experience with Salesforce.com or another CRM system
  • You have a Bachelor’s degree

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

----

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories virtually nationwide. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with wedding professionals and drives meaningful success to businesses.

This role will sit in our Austin, TX office, but we will be REMOTE till further notice.

RESPONSIBILITIES:

  • Consistently meet and exceed monthly quotas as well as daily activity expectations
  • Successfully manage a sales pipeline from start to finish
  • Make a high volume of sales calls on a daily basis
  • Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
  • Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
  • Ability to organize work day and be proactive with time management
  • Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
  • Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

  • Highly motivated to achieve their earning potential
  • Comfortable making sales calls with an excellent phone presence
  • Extremely organized and have a proven ability to exceed performance goals
  • Confident and enthusiastic when presenting information to decision makers
  • Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
  • People who thrive in a fast-paced, competitive team environment
  • Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
  • Naturally curious, passionate and have a strong desire to learn
  • Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

  • You have media, advertising or inside sales experience
  • You have experience with Salesforce.com or another CRM system

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

----

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

 

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

We are looking for a Manager who has experience with and a passion for business analytics as well as strategy growth and effectiveness to join our team.  This role oversees business reporting, analytics and data driven insights related to product mix, sales velocity, share of market and sales compensation.  This person needs to be a strong analytical thinker who produces work with a high level of accuracy / attention to detail and is comfortable executing in a cross-functional environment in close coordination with stakeholders across Sales, Sales Development, Revenue Operations / Yield, Enterprise Systems and FP&A.

RESPONSIBILITIES

Business Analytics & Reporting:

  • Own and manage the Global Media Solutions team’s Monthly Business Review. This will include data inputs / updates as well as drawing insights on trends in health metrics, product mix, capacity and sell through rates
  • Provide both ad hoc and proactive analysis of sales productivity metrics (close rates, past booking trends) to identify and quantify revenue opportunity and risk
  • Partner with the Enterprise Systems team to ensure appropriate system configuration and integrity / hygiene of the GMS customer, order and revenue data housed and sourced from systems, including: Salesforce.com (CRM) and OperativeOne (order management), with an eye toward reporting automation

Revenue Forecasting

  • Analyze year over year and quarter over quarter trends within the business and via external sources to estimate market share and surface new sales opportunities
  • Generate quarterly and annual revenue forecasts vs. budget weekly and comparisons on prior year’s pacing
  • Coordinate updates to weekly pipeline and pacing reports, present to leadership with a point of view on trending and insights
  • Prepare summaries for weekly sales meeting to show the latest bookings, pacing and other metrics to facilitate discussions

Sales Targets & Compensation Administration:

  • Manage and update account assignments for current and prospective accounts, including sales rep / territory assignments, splits, etc.
  • Work with leadership on goal setting and goal adjustments
  • Manage quarterly and annual compensation including offer letters, individual monthly statements and calculation of final payouts
  • Provide monthly updates for sales management and sales reps on tracking to quarterly and annual goals

SUCCESSFUL BUSINESS OPERATIONS MANAGER CANDIDATES HAVE:

  • Strong attention to detail / deadlines and accuracy in their work product 
  • Advanced excel skills, very comfortable handling and manipulating large data sets with ease and accuracy
  • A proactive approach in analyzing the business and in follow through on requests
  • Experience and a sophisticated approach to organizing data into hierarchies and structures for usability and ease of reporting
  • Experience processing compensation data through several cycles
  • Maturity and clarity in the communication of sensitive information
  • Experience working with media / online advertising strongly preferred
  • Experience and working knowledge of CRM systems (Salesforce.com) and Order Management (Operative One)
  • Experience with Business Intelligence tools (Birst, Cliq, Tableau)
  • A Bachelor’s degree, preferably in Business or Finance
  • A Minimum of 3+ years professional experience, 2+ in a Business Management, Corporate Strategy / Development or Investment Banking environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team. 

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

 

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

The Policy Analyst is responsible for extensive research as well as providing review insights and basic tech-support on The Knot Worldwide policies and review issues to our local wedding professionals and couples. You will manage both couples and wedding professional questions regarding our company policies via phone and email and handle escalations and inquiries from our sales and support teams. You’ll work directly with local wedding professionals to investigate review disputes regarding their business and serve as a liaison/mediator between both parties. You’ll provide unbiased judgment on disputes, and uphold our company policies based on documentation and communicate effectively to both internal and external parties.

RESPONSIBILITIES:

  • Accurately, efficiently and professionally answer all incoming emails
  • Communicate thoroughly with customers, couples, tech teams and other internal team members
  • Problem-solve technical review questions and issues that customers may have and work cross-departmentally to resolve them
  • Assist difficult customers or situations with a calm and professional demeanor
  • Evaluate disputes by gathering factual information, document details and outcome accurately
  • Follow-up and monitor situations until the disputes are resolved completely
  • Provide tech support to couples interacting with the reviews hub
  • Maintain an unbiased outlook on disputes and situations
  • Review wedding professional social media and websites to ensure compliance with our policies.

SUCCESSFUL CLIENT POLICY ANALYST CANDIDATES HAVE:

  • The ability to work in a fast-paced work environment
  • Great multi-tasking and time management skills
  • Excellent verbal and written communication skills
  • Strong customer service and escalation skills or experience. Must be comfortable handling difficult customers or situations with a professional demeanor
  • Previous experience assisting small to medium businesses or clients and the ability to adapt to a variety of customer types
  • The ability to work independently
  • Excellent computer skills (Microsoft Office & Google Suite) and the ability to learn new systems quickly
  • Salesforce experience (a plus!)

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

WeddingPro Support Team Members are responsible for providing exceptional service and an effortless experience to the TKWW Wedding Pro (vendor) base. As the front-line and most frequent contact for both paid and unpaid vendors the WeddingPro Support Team Members are crucial to building and maintaining strong brand affinity and vendor satisfaction. This is especially relevant when helping new partner wedding pros learn and use the tools and information on the TKWW advertising platforms.  

RESPONSIBILITIES:

  • Provide highly responsive service to TKWW Wedding Pros (vendors), efficiently and professionally. Channels include chat, email, and phone. 
  • Maintain sufficient product knowledge across all TKWW properties to provide accurate solutions and an effortless vendor experience. 
  • Support the launch and/or optimization of service delivery channels such as self-serve help, chat, and others. 
  • Work directly with vendors who purchase new or additional TKWW products. Ensure every purchaser is prepared to succeed with TKWW and that the company collects relevant vendor data and expectations to inform the optimal customer journey and experience. 
  • Problem solve technical questions and issues that customers may have and work cross-departmentally to resolve them.
  • Share “the voice of the vendor” from the WeddingPro Support POV so leadership can adequately support retention efforts. 
  • Create and maintain an individual development plan (IDP) to inform career development, prioritize learning opportunities, and foster growth within and beyond TKWW. 
  • Consistently meet or exceed stated performance expectations for work quality, quantity, and impact. 
  • Maintain individual and team-level ratings of satisfaction with WeddingPro Support. These may include CSAT, CES, NPS or other metrics as determined by leadership. 
  • Remain 100% compliant with all data, record-keeping, and reporting requests.
  • Other projects/duties as assigned.

SUCCESSFUL CUSTOMER SUPPORT CANDIDATES HAVE:

  • Previous work in a high volume, high visibility customer service environment or similar
  • Strong technical background, preferably with SaaS or subscription products
  • Proven ability to learn new information and adopt new processes quickly and effectively 
  • Strong written and verbal communication skills
  • Ability to multi-task and excellent time management skills
  • Ability to thrive in a high-pace and collaborative team environment 
  • Comfort with direct accountability for outcomes and vendor sentiment
  • Comfort with change, ambiguity, and decision-making with incomplete information
  • Strong and validated service ethic--including upward advocacy of vendor/customer needs and wishes
  • Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
  • Salesforce CRM and reporting experience, a plus!
  • Familiar with tools for online self-service and real-time chat, a plus!

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

The Local Revenue Operations team is a key function within The Knot Worldwide, focusing on data, process, and systems to drive excellence across our sales, service, and marketing teams. We are seeking an Email Operations Associate to support our email communications strategy to our paid vendors and prospects. The ideal candidate is a self-starter with a passion for operational excellence, customer experience, and executing on strategic initiatives.

RESPONSIBILITIES:

  • Assist in the execution of email campaigns to support TKWW’s overall email marketing strategy and key marketing initiatives
  • Work cross functionally with marketing and operations teams to ensure alignment and execution of overall strategy
  • Assist with data quality initiatives for prospect and customer email list segmentation
  • Help build and maintain email lists for notification emails and marketing campaigns
  • Manage daily email notifications to paid vendors to support operational renewal processes and price increase strategy
  • Assist with updating marketing landing pages on website to collect prospect information
  • Creating and updating Salesforce campaigns for marketing initiatives
  • Document and iterate on email and systems processes to optimize efficiency
  • Create and maintain reporting to measure campaign performance
  • Help identify areas for operational improvement

SUCCESSFUL EMAIL OPERATIONS ASSOCIATE CANDIDATES HAVE:

  • 1-2 years of relevant professional experience in sales, customer service, marketing or operations
  • Basic experience with Salesforce
  • An analytical and operational mindset, with a passion for problem solving
  • Keen interest in leveraging technology to increase efficiencies and improve internal processes
  • A strong ability to meet deadlines and organize competing priorities
  • Strong interpersonal, partnership, and project management skills

IT’S A BONUS IF:

  • You have a BA/BS degree
  • You have prior experience with Pardot or a similar marketing automation tool
  • You have prior experience with Salesforce reporting functionality
  • You have prior experience or knowledge of email marketing best practices

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

The Local Revenue Operations team is a key function within The Knot Worldwide, focusing on data, process, and systems to drive excellence across our sales, service, and marketing teams. We are seeking an Email Operations Associate to support our email communications strategy to our paid vendors and prospects. The ideal candidate is a self-starter with a passion for operational excellence, customer experience, and executing on strategic initiatives.

RESPONSIBILITIES:

  • Assist in the execution of email campaigns to support TKWW’s overall email marketing strategy and key marketing initiatives
  • Work cross functionally with marketing and operations teams to ensure alignment and execution of overall strategy
  • Assist with data quality initiatives for prospect and customer email list segmentation
  • Help build and maintain email lists for notification emails and marketing campaigns
  • Manage daily email notifications to paid vendors to support operational renewal processes and price increase strategy
  • Assist with updating marketing landing pages on website to collect prospect information
  • Creating and updating Salesforce campaigns for marketing initiatives
  • Document and iterate on email and systems processes to optimize efficiency
  • Create and maintain reporting to measure campaign performance
  • Help identify areas for operational improvement

SUCCESSFUL EMAIL OPERATIONS ASSOCIATE CANDIDATES HAVE:

  • 1-2 years of relevant professional experience in sales, customer service, marketing or operations
  • Basic experience with Salesforce
  • An analytical and operational mindset, with a passion for problem solving
  • Keen interest in leveraging technology to increase efficiencies and improve internal processes
  • A strong ability to meet deadlines and organize competing priorities
  • Strong interpersonal, partnership, and project management skills

IT’S A BONUS IF:

  • You have a BA/BS degree
  • You have prior experience with Pardot or a similar marketing automation tool
  • You have prior experience with Salesforce reporting functionality
  • You have prior experience or knowledge of email marketing best practices

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

The Local Revenue Operations team is a key function within The Knot Worldwide, focusing on data, process, and systems to drive excellence across our sales, service, and marketing teams. We are seeking an Email Operations Associate to support our email communications strategy to our paid vendors and prospects. The ideal candidate is a self-starter with a passion for operational excellence, customer experience, and executing on strategic initiatives.

RESPONSIBILITIES:

  • Assist in the execution of email campaigns to support TKWW’s overall email marketing strategy and key marketing initiatives
  • Work cross functionally with marketing and operations teams to ensure alignment and execution of overall strategy
  • Assist with data quality initiatives for prospect and customer email list segmentation
  • Help build and maintain email lists for notification emails and marketing campaigns
  • Manage daily email notifications to paid vendors to support operational renewal processes and price increase strategy
  • Assist with updating marketing landing pages on website to collect prospect information
  • Creating and updating Salesforce campaigns for marketing initiatives
  • Document and iterate on email and systems processes to optimize efficiency
  • Create and maintain reporting to measure campaign performance
  • Help identify areas for operational improvement

SUCCESSFUL EMAIL OPERATIONS ASSOCIATE CANDIDATES HAVE:

  • 1-2 years of relevant professional experience in sales, customer service, marketing or operations
  • Basic experience with Salesforce
  • An analytical and operational mindset, with a passion for problem solving
  • Keen interest in leveraging technology to increase efficiencies and improve internal processes
  • A strong ability to meet deadlines and organize competing priorities
  • Strong interpersonal, partnership, and project management skills

IT’S A BONUS IF:

  • You have a BA/BS degree
  • You have prior experience with Pardot or a similar marketing automation tool
  • You have prior experience with Salesforce reporting functionality
  • You have prior experience or knowledge of email marketing best practices

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM

We are hiring a Sales Analyst for our US Local Marketplace team which connects over 2 million engaged couples with +40,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. The ideal candidate is a data-driven problem solver who enjoys digging into the numbers and studying drivers and trends.  You are passionate about creating predictability, scalability and efficiency.  You will proactively identify opportunities to grow Local bookings and revenue performance while optimizing profitability.  In this role you will work on a daily basis with various levels of the Local Sales and Service organization (representatives, managers and leaders alike).  Additionally, you will collaborate with partners across FP&A, Data Science/Data Engineering, Technology and within the Local Business Operations and Local Operations Leadership teams.  

RESPONSIBILITIES

  • Support internal executives, the global sales team, and the Local Operations team with detailed visibility into all aspects of business performance
  • Assist with sales planning and organization design, including account assignment and distribution for all sales functions
  • Work independently to process information and data to create reports on activities, trends, and projections
  • Define, track and monitor KPIs that impact the business
  • Execute strategic analyses to validate and inform the Local go-to-market strategy, including territory planning and optimization as well as channel and market segmentation
  • Drive performance improvements across the sales organization and build the foundation for it to scale
  • Collaborate as needed with other sales & revenue strategy team members on ad hoc reports, analyses, and project
  • Own key reports/analyses which may include but are not limited to: sales capacity & headcount modeling, budget planning, analysis & maintenance, rep performance/productivity, vendor unit and revenue cohort retention, and pricing/profitability
  • Leverage insights gleaned from analyses to proactively identify signals and inform appropriate action to address/leverage

SKILLS & EXPERIENCE

  • BA/BS degree, with 1+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting and/or revenue strategy/operations
  • Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
  • Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
  • Proficiency with CRM, ideally Salesforce, a plus
  • Experience with BI platforms/tools, a plus
  • Excellent analytical, problem-solving, and implementation skills
  • Ability to obtain, synthesize, and analyze data from disparate sources
  • Comfort working cross-functionally and advocating for your ideas and insights
  • Ability to prioritize, set deadlines, and meet aggressive goals
  • Thrive in fast-paced, changing environment
  • Outstanding written and verbal communication skills
  • Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
  • Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
  • Proactive, high-energy with a hands-on approach to problem-solving
  • Of unquestioned ethics and integrity

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM

We are hiring a Sales Analyst for our US Local Marketplace team which connects over 2 million engaged couples with +40,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. The ideal candidate is a data-driven problem solver who enjoys digging into the numbers and studying drivers and trends.  You are passionate about creating predictability, scalability and efficiency.  You will proactively identify opportunities to grow Local bookings and revenue performance while optimizing profitability.  In this role you will work on a daily basis with various levels of the Local Sales and Service organization (representatives, managers and leaders alike).  Additionally, you will collaborate with partners across FP&A, Data Science/Data Engineering, Technology and within the Local Business Operations and Local Operations Leadership teams.  

RESPONSIBILITIES

  • Support internal executives, the global sales team, and the Local Operations team with detailed visibility into all aspects of business performance
  • Assist with sales planning and organization design, including account assignment and distribution for all sales functions
  • Work independently to process information and data to create reports on activities, trends, and projections
  • Define, track and monitor KPIs that impact the business
  • Execute strategic analyses to validate and inform the Local go-to-market strategy, including territory planning and optimization as well as channel and market segmentation
  • Drive performance improvements across the sales organization and build the foundation for it to scale
  • Collaborate as needed with other sales & revenue strategy team members on ad hoc reports, analyses, and project
  • Own key reports/analyses which may include but are not limited to: sales capacity & headcount modeling, budget planning, analysis & maintenance, rep performance/productivity, vendor unit and revenue cohort retention, and pricing/profitability
  • Leverage insights gleaned from analyses to proactively identify signals and inform appropriate action to address/leverage

SKILLS & EXPERIENCE

  • BA/BS degree, with 1+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting and/or revenue strategy/operations
  • Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
  • Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
  • Proficiency with CRM, ideally Salesforce, a plus
  • Experience with BI platforms/tools, a plus
  • Excellent analytical, problem-solving, and implementation skills
  • Ability to obtain, synthesize, and analyze data from disparate sources
  • Comfort working cross-functionally and advocating for your ideas and insights
  • Ability to prioritize, set deadlines, and meet aggressive goals
  • Thrive in fast-paced, changing environment
  • Outstanding written and verbal communication skills
  • Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
  • Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
  • Proactive, high-energy with a hands-on approach to problem-solving
  • Of unquestioned ethics and integrity

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

The Local Revenue Operations team at The Knot Worldwide is seeking a Sales Operations Manager to play a key role building, managing and iterating on our operations infrastructure. The ideal candidate is a data-driven problem solver who has a passion for creating predictability, scalability and efficiency. You will work cross-functionally with the Sales, Marketing, Product, Technology and Legal teams to drive the success of our go-to-market strategy and execution. You will develop, test and implement new strategies and programs to drive sales velocity and grow customer acquisition, expansion and retention.

RESPONSIBILITIES:

  • Act as the primary business partner to sales and account management leadership to drive overall strategy, process, and efficiency
  • Translate strategy into specific business initiatives, develop operational plans, execute, measure, and iterate
  • Partner with cross-functional teams to provide and continually improve best-in-class systems for scalable growth and optimal sales team productivity
  • Lead projects and initiatives focused on improving productivity and simplifying processes throughout the sales organization
  • Collaborate cross-functionally to ensure alignment, accountability and timely execution of quarterly initiatives
  • Proactively identify process inefficiencies and implement improvements across go-to-market strategy
  • Actively monitor, analyze and report on sales activity, pipeline, acquisition and market penetration
  • Own prospect distribution methodology and collaborate with Marketing Ops on top of funnel/lead generation activities
  • Define ideal customer profile and work with marketing to ensure quantity and quality of lead-flow is sustained to meet sales capacity and achieve top-line sales and revenue goals
  • Leverage data in collaboration with Business Operations to identify areas of operational enhancements and provide strategic business recommendations
  • Work cross-functionally within other segments of the Revenue Operations function to optimize vendor lifecycle and identify areas of opportunity and growth

SUCCESSFUL SALES OPERATIONS MANAGER CANDIDATES HAVE:

  • BA/BS degree, with 4-6 years of relevant professional experience in sales, marketing or operations
  • Strong communication, presentation, and relationship management skills
  • Outstanding project management skills
  • Analytical problem solving skills and are decision makers with acute attention to detail
  • Experience evaluating, implementing, and maintaining software solutions
  • Previous SaaS experience highly preferred; understanding of the SaaS business model required
  • Strong technical experience (Excel, PowerPoint, building dashboards)
  • The ability to obtain, synthesize, and analyze data from disparate sources
  • Comfort working cross-functionally and advocating for your ideas and insights
  • The ability to prioritize, set deadlines, and meet aggressive goals
  • The ability to thrive in fast-paced, changing environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

The Local Revenue Operations team at The Knot Worldwide is seeking a Sales Operations Manager to play a key role building, managing and iterating on our operations infrastructure. The ideal candidate is a data-driven problem solver who has a passion for creating predictability, scalability and efficiency. You will work cross-functionally with the Sales, Marketing, Product, Technology and Legal teams to drive the success of our go-to-market strategy and execution. You will develop, test and implement new strategies and programs to drive sales velocity and grow customer acquisition, expansion and retention.

RESPONSIBILITIES:

  • Act as the primary business partner to sales and account management leadership to drive overall strategy, process, and efficiency
  • Translate strategy into specific business initiatives, develop operational plans, execute, measure, and iterate
  • Partner with cross-functional teams to provide and continually improve best-in-class systems for scalable growth and optimal sales team productivity
  • Lead projects and initiatives focused on improving productivity and simplifying processes throughout the sales organization
  • Collaborate cross-functionally to ensure alignment, accountability and timely execution of quarterly initiatives
  • Proactively identify process inefficiencies and implement improvements across go-to-market strategy
  • Actively monitor, analyze and report on sales activity, pipeline, acquisition and market penetration
  • Own prospect distribution methodology and collaborate with Marketing Ops on top of funnel/lead generation activities
  • Define ideal customer profile and work with marketing to ensure quantity and quality of lead-flow is sustained to meet sales capacity and achieve top-line sales and revenue goals
  • Leverage data in collaboration with Business Operations to identify areas of operational enhancements and provide strategic business recommendations
  • Work cross-functionally within other segments of the Revenue Operations function to optimize vendor lifecycle and identify areas of opportunity and growth

SUCCESSFUL SALES OPERATIONS MANAGER CANDIDATES HAVE:

  • BA/BS degree, with 4-6 years of relevant professional experience in sales, marketing or operations
  • Strong communication, presentation, and relationship management skills
  • Outstanding project management skills
  • Analytical problem solving skills and are decision makers with acute attention to detail
  • Experience evaluating, implementing, and maintaining software solutions
  • Previous SaaS experience highly preferred; understanding of the SaaS business model required
  • Strong technical experience (Excel, PowerPoint, building dashboards)
  • The ability to obtain, synthesize, and analyze data from disparate sources
  • Comfort working cross-functionally and advocating for your ideas and insights
  • The ability to prioritize, set deadlines, and meet aggressive goals
  • The ability to thrive in fast-paced, changing environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

The Local Revenue Operations team at The Knot Worldwide is seeking a Sales Operations Manager to play a key role building, managing and iterating on our operations infrastructure. The ideal candidate is a data-driven problem solver who has a passion for creating predictability, scalability and efficiency. You will work cross-functionally with the Sales, Marketing, Product, Technology and Legal teams to drive the success of our go-to-market strategy and execution. You will develop, test and implement new strategies and programs to drive sales velocity and grow customer acquisition, expansion and retention.

RESPONSIBILITIES:

  • Act as the primary business partner to sales and account management leadership to drive overall strategy, process, and efficiency
  • Translate strategy into specific business initiatives, develop operational plans, execute, measure, and iterate
  • Partner with cross-functional teams to provide and continually improve best-in-class systems for scalable growth and optimal sales team productivity
  • Lead projects and initiatives focused on improving productivity and simplifying processes throughout the sales organization
  • Collaborate cross-functionally to ensure alignment, accountability and timely execution of quarterly initiatives
  • Proactively identify process inefficiencies and implement improvements across go-to-market strategy
  • Actively monitor, analyze and report on sales activity, pipeline, acquisition and market penetration
  • Own prospect distribution methodology and collaborate with Marketing Ops on top of funnel/lead generation activities
  • Define ideal customer profile and work with marketing to ensure quantity and quality of lead-flow is sustained to meet sales capacity and achieve top-line sales and revenue goals
  • Leverage data in collaboration with Business Operations to identify areas of operational enhancements and provide strategic business recommendations
  • Work cross-functionally within other segments of the Revenue Operations function to optimize vendor lifecycle and identify areas of opportunity and growth

SUCCESSFUL SALES OPERATIONS MANAGER CANDIDATES HAVE:

  • BA/BS degree, with 4-6 years of relevant professional experience in sales, marketing or operations
  • Strong communication, presentation, and relationship management skills
  • Outstanding project management skills
  • Analytical problem solving skills and are decision makers with acute attention to detail
  • Experience evaluating, implementing, and maintaining software solutions
  • Previous SaaS experience highly preferred; understanding of the SaaS business model required
  • Strong technical experience (Excel, PowerPoint, building dashboards)
  • The ability to obtain, synthesize, and analyze data from disparate sources
  • Comfort working cross-functionally and advocating for your ideas and insights
  • The ability to prioritize, set deadlines, and meet aggressive goals
  • The ability to thrive in fast-paced, changing environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.