WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our New York City office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!   

RESPONSIBILITIES:

  • Consistently meet and exceed monthly quotas as well as daily activity expectations
  • Successfully manage a sales pipeline from start to finish
  • Make a high volume of sales calls on a daily basis
  • Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
  • Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
  • Ability to organize work day and be proactive with time management
  • Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
  • Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

  • Highly motivated to achieve their earning potential
  • Comfortable making sales calls with an excellent phone presence
  • Extremely organized and have a proven ability to exceed performance goals
  • Confident and enthusiastic when presenting information to decision makers
  • Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
  • People who thrive in a fast-paced, competitive team environment
  • Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
  • Naturally curious, passionate and have a strong desire to learn
  • Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

  • You have media, advertising or software sales experience
  • You have experience with Salesforce.com or another CRM system
  • You have a Bachelor’s degree

Why The Knot Worldwide?

  • Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
  • Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
  • Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
  • Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage!  We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

----

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our Austin, TX office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!   

RESPONSIBILITIES:

  • Consistently meet and exceed monthly quotas as well as daily activity expectations
  • Successfully manage a sales pipeline from start to finish
  • Make a high volume of sales calls on a daily basis
  • Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
  • Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
  • Ability to organize work day and be proactive with time management
  • Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
  • Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

  • Highly motivated to achieve their earning potential
  • Comfortable making sales calls with an excellent phone presence
  • Extremely organized and have a proven ability to exceed performance goals
  • Confident and enthusiastic when presenting information to decision makers
  • Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
  • People who thrive in a fast-paced, competitive team environment
  • Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
  • Naturally curious, passionate and have a strong desire to learn
  • Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

  • You have media, advertising or software sales experience
  • You have experience with Salesforce.com or another CRM system
  • You have a Bachelor’s degree

Why The Knot Worldwide?

  • Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
  • Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
  • Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
  • Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage!  We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

----

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our Chevy Chase, MD office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

  • Consistently meet and exceed monthly quotas as well as daily activity expectations
  • Successfully manage a sales pipeline from start to finish
  • Make a high volume of sales calls on a daily basis
  • Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
  • Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
  • Ability to organize work day and be proactive with time management
  • Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
  • Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

  • Highly motivated to achieve their earning potential
  • Comfortable making sales calls with an excellent phone presence
  • Extremely organized and have a proven ability to exceed performance goals
  • Confident and enthusiastic when presenting information to decision makers
  • Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
  • People who thrive in a fast-paced, competitive team environment
  • Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
  • Naturally curious, passionate and have a strong desire to learn
  • Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

  • You have media, advertising or software sales experience
  • You have experience with Salesforce.com or another CRM system
  • You have a Bachelor’s degree

Why The Knot Worldwide?

  • Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
  • Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
  • Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
  • Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage!  We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

----

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Business Development Executive will join this high-growth team to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English and Hindi speaking professionals who will focus on creating relationships with local event business owners, understanding their needs, and onboarding them through education to grow our Indian web portal.  This role will work out of our office in Gurgaon, India.

ABOUT THE ROLE:

  • Through phone conversations, identify, recruit and onboard new wedding professionals (photographers, banquet halls, makeup artists, etc.) with exceptional customer service
  • Create positive and productive customer experiences as a brand ambassador while scheduling and conducting vendor meetings in an efficient and timely manner
  • In a consultative and organized way, solicit and document information about prospective vendors’ services
  • Drive success for company and customers and ensure quality and compliance with company guidelines by validating data through client follow up
  • Influence and educate prospective clients about the WeddingWire products, its benefits to their business and the success that they can expect as a pioneering member of our India platform
  • Communicate and collaborate with internal team members and international colleagues to develop content for vendor profile completion and facilitate feedback in support of continuous improvement
  • Occasionally connect and provide service to consumers (brides, grooms, and their families), assisting them in finding relevant vendors and ensuring a quality match of couple and vendor needs (pricing, size, and more)

SUCCESSFUL BUSINESS DEVELOPMENT EXECUTIVE CANDIDATES HAVE:

  • Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
  • Familiarity with technology-based platforms and experience explaining the benefits and functionality of a tech tool
  • A patient and proactive nature who is honest and empathetic
  • Flexibility and eagerness to do whatever is required and a willingness to shift responsibilities as needed based on demand
  • A team-player mentality who thrives in a collaborative environment and is receptive to feedback
  • A strong academic record with a Bachelor’s degree  
  • The ability to travel across multiple locations within Delhi-NCR region on a daily basis
  • Native fluency in English and Hindi
  • Prior experience in a relationship management or sales capacity or dealing with small businesses face-to-face; previous experience in wedding industry, also a plus

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

----

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Client Billing team works to resolve past due balances on active vendor accounts and drive top-line revenue.  Our goal is to recover outstanding balances for the company and ensure vendors’ billing profiles are up to date so that they retain full access to their account(s).  We pride ourselves on impeccable vendor service & support and do what it takes to retain our loyal vendor base while working to meet business needs.  

We are seeking an individual who is activity and outcome oriented, has a strong work ethic and willingness to win.  The ideal candidate will thrive in challenging situations, responds well when faced with adversity.  You aren’t afraid to pick up the phone to have tough conversations and problem-solve.  Moreover, you’re willing to go above and beyond your call of duty in order to do what’s right for both the company and our vendors.  This position comes with bonus opportunities for individual performers who meet and/or exceed individual performance targets.   

RESPONSIBILITIES:

  • Contact vendors to resolve outstanding amounts and payments
  • Provide excellent customer service by answering customer billing and account questions via phone and email
  • Process CC/ACH payments and update payment and contact information
  • Negotiate and create customized payment plans for specific clients who qualify
  • Consistently hit and exceed daily activity and monthly collection targets

SUCCESSFUL CLIENT BILLING SPECIALIST CANDIDATES HAVE:

  • Strong written and verbal communication skills
  • Acute listening skills
  • Excellent phone presence
  • Strong organization skills
  • Resilience
  • High EQ
  • Ability to effectively manage competing priorities in a fast paced environment
  • Solution-orientation
  • Experience in Collections, Accounts Payable/Receivable, Billing, Debt Recovery, Sales, Sales/Business Development, Customer Success/Service, a plus
  • Experience using Salesforce or a similar CRM, a plus
  • Experience in NetSuite and/or Zuora billing system, a plus

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

----

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

TKWW is looking for a Design Specialist to help provide outstanding design support and service to our customers. The ideal candidate for this position has experience with Adobe Creative Suite, detail oriented, has a good eye for design, and is passionate about providing great customer service. This position will be in our Portland, Oregon office location.

RESPONSIBILITIES: 

  • Work with customers to modify and finalize stationery designs
  • Edit existing design templates to fit with customer design requests
  • Create and send proofs to customers in a timely manner
  • Create print-ready files for customer designs
  • Respond to and resolve customer inquiries and provide the best customer experience as it relates to their stationery design
  • May assist larger CX team with phones, chats, and emails beyond design work, based on business need
  • Follow communication procedures, guidelines and policies
  • Compile reports on overall customer satisfaction

SUCCESSFUL ASSISTANT PRODUCTION DESIGNER CANDIDATES HAVE:

  • 2+ years of experience with Adobe Creative Suite (Illustrator, Photoshop, Indesign)
  • You must be an excellent writer who can respond to our couples with warmth, sincerity, and simply great responses. When people write to our Help email, our response can leave a lasting impression on the brand and the product. We can literally create an advocate or a detractor within a single interaction.
  • Excellent written and verbal communication skills. 
  • Ability to multi-task, prioritize and manage time effectively.
  • Experience with typography layout and eye for design
  • Strong commitment to timelines, accuracy, and professionalism
  • Strong attention to detail - you are working to ensure couple’s receive a perfect product for their wedding.
  • Excellent communication skills, both verbal and written
  • Demonstrate self-confidence, energy, and enthusiasm
  • Familiarity with CRM systems and practices

BONUS, BUT NOT REQUIRED EXPERIENCE:

  • Wedding industry experience and etiquette knowledge
  • Print design knowledge and experience

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!   

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Respect All Voices. Inclusion strengthens us and powers your decisions.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

--

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

ABOUT THE ROLE AND OUR TEAM: 

WeddingWire India’s Executive of Customer Experience will join this high-growth team to drive user and vendor projects as part of the operations line of the leading global platform connecting engaged couples with wedding and event professionals. We are seeking a personable professional who, through targeted and direct contact, will help brides and grooms set realistic expectations as they embark through the wedding planning process. This relationship will support customers to be satisfied, to take more action using the WeddingWire platform.

RESPONSIBILITIES:

  • With exceptional customer, extensive wedding trend and etiquette knowledge and service and accountability for the full lifecycle, drive a positive customer experience measured through satisfaction, delivery of quality projects published within agreed upon timelines, etc.
  • Serve as a WeddingWire brand ambassador by sharing the excitement of each couples’ personal wedding planning journey, helping them maximize their experience through vendor search, planning tools, forums and editorial content and encouraging couples to take actions on vendor search, lead submission and bookings.
  • Customize education and communication specific to each couple based on needs, expectations, challenges, locations, preferred medium (email, phone, chat, etc.) and more.
  • Communicate and collaborate with internal team members and international colleagues to track and report updates to project status and contribute to the continuous development and improvement of project delivery.

SUCCESSFUL CUSTOMER EXPERIENCE EXECUTIVE CANDIDATES HAVE:

  • Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written).
  • Familiarity with technology-based platforms and in-depth knowledge and experience with Customer Care.
  • Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand.
  • A team-player mentality who thrives in a collaborative environment and is receptive to feedback.
  • The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision.
  • A minimum of two years of experience, in customer-facing setting, preferably in an online setting.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!   

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. 
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

 

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

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The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

WHAT WE DO MATTERS: Here at WeddingWire India, a brand of The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life's milestones. From the proposal to creating a home, and starting a family together, we're there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we. 

ABOUT THE ROLE AND OUR TEAM: As the Head of Sales of WeddingWire India you will be the business champion and hold primary responsibility for revenue production, and operational effectiveness for one of the most dynamic, high growth divisions at The Knot Worldwide. In this capacity you will be responsible for strategic planning, business growth, operations, leadership and personnel. Working directly with the President of International Growth at The Knot Worldwide, you will lead the transformation of this business unit into a sales powerhouse. 

RESPONSIBILITIES: 

  • Architect the strategic vision to grow WeddingWire India in support of The Knot Worldwide’s growth strategies and objectives 
  • Build expert-level understanding of the wedding vendor business vertical and develop and implement corresponding sales strategies to meet and exceed revenue goals
  • Establish sales objectives by forecasting and developing monthly sales quotas for regions and projecting expected sales volumes and profit for existing and new products.
  • Establish key performance metrics for business to drive decisions
  • Monitor, measure, and report on operational issues, opportunities and development plans against company objectives 
  • Lead and manage a team responsible for day-to-day operations (sales, customer service, account management, and business development)
  • Develop and manage operational budgets, and perform periodic cost and productivity analysis
  • Recruit, develop and refresh talent 
  • Interact with the Executive Team, Investors and Board of Directors on business updates and progress towards key objectives 

SUCCESSFUL HEAD OF SALES CANDIDATES HAVE: 

  • 12+ years of experience in SMB sales leadership roles 
  • Motivational leader with a growth mindset who can set and clearly articulate the team mission and vision 
  • Proven track record of building successful client relationships across India
  • Understanding of financial management, forecasting and managing budgets
  • Proven success moving quickly to transform businesses and deliver top and bottom line growth 
  • Working knowledge of leading sales practices, metrics and operational processes 
  • MBA or other advanced degree strongly preferred 

WHAT YOU LOVE ABOUT US: WeddingWire, India a brand of The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office. 

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, earn and learn? WeddingWire’s Sales Associates are integral, high-performing members of the WeddingWire Sales team, building valuable partnerships with local wedding and event venues and driving meaningful success to local businesses. Our Sales Associates excel in creating connections, building rapport with business owners and decision makers, understanding their goals and needs and offering a consultative approach to service.

RESPONSIBILITIES:

  • Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
  • Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
  • Prospecting and identifying decision makers by making cold and warm calls
  • Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

  • Three plus years of successful full life cycle sales experience in a 100% new business role
  • A proven a track record of closing new business consistently at or above quota level
  • Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
  • Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
  • Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
  • Motivated by competition and the ability to increase your earning potential
  • A proven track record of consistent performance and ability to hit and exceed quota
  • Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

  • You have media, advertising or software sales experience.
  • You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
  • You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
  • You are naturally curious, passionate and have a strong desire to learn.
  • You are clear, confident and enthusiastic when presenting information to decision makers.
  • You thrive in a fast-paced, constantly evolving and competitive team environment.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!  

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. 
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

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The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, earn and learn? WeddingWire’s Sales Associates are integral, high-performing members of the WeddingWire Sales team, building valuable partnerships with local wedding and event venues and driving meaningful success to local businesses. Our Sales Associates excel in creating connections, building rapport with business owners and decision makers, understanding their goals and needs and offering a consultative approach to service.

RESPONSIBILITIES:

  • Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
  • Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
  • Prospecting and identifying decision makers by making cold and warm calls
  • Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

  • Three plus years of successful full life cycle sales experience in a 100% new business role
  • A proven a track record of closing new business consistently at or above quota level
  • Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
  • Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
  • Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
  • Motivated by competition and the ability to increase your earning potential
  • A proven track record of consistent performance and ability to hit and exceed quota
  • Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

  • You have media, advertising or software sales experience.
  • You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
  • You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
  • You are naturally curious, passionate and have a strong desire to learn.
  • You are clear, confident and enthusiastic when presenting information to decision makers.
  • You thrive in a fast-paced, constantly evolving and competitive team environment.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!  

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. 
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

----

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE SENIOR DIRECTOR, US LOCAL MARKETPLACE ROLE AND OUR TEAM:

We are hiring a senior director for our US Local Marketplace team which connects over 2 million engaged couples with +500,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. This position plays an essential role in solving complex problems across our two-sided marketplace in areas such as pricing, product strategy, go-to-market optimization, and analytics. This person needs to be a strong analytical thinker who is equally comfortable driving strategy as well as execution in a cross-functional environment in close coordination with stakeholders across sales, marketing, product, operations, and analytics. 

RESPONSIBILITIES:

  • Responsible for leading and taking complete ownership key strategic initiatives related to marketplaces across all TKWW brands (The Knot, WeddingWire, etc)
    • Identify problems & proactively come up with solutions rooted in data across all products & brands
    • Support internal capability development around marketplace management and optimization
  • Support the production and distribution of marketplace analytics including:
    • Marketplace health KPIs 
    • Retention reporting & optimization
    • Forecasting and scenario modeling
    • ROI/impact analysis
  • Identify new revenue opportunities and next-generation advertising products

SUCCESSFUL SENIOR DIRECTOR, LOCAL MARKETPLACE CANDIDATES HAVE:

  • 5+ years experience in an analytical role (finance or consulting experience a plus)
  • Post-graduate degree (e.g. MBA) preferred
  • Must have excellent problem-solving skills with a knack for recognizing trends/patterns in large data sets
  • Must be comfortable drawing key insights from data and communicating/presenting these findings to stakeholders and decision makers
  • Must be able to identify and communicate effectively with teams across multiple functions
  • SQL and/or Salesforce skills a plus
  • Experience with data visualization tools (e.g. Birst, Mode, Tableau, chart.io, Qlik)
  • Strong attention to detail and deadlines
  • Self-motivated, able to multitask, and keen to work in a collaborative environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! 

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity.
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. 
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it. 
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

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The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.