WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a Director of Product Design to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We seek a design leader who can build delightful and beautiful world-class products, hire and develop one of NYC’s strongest UX and design teams, and drive our organization’s design thinking and execution. The Knot uses modern practices operating in agile, self-directed, performance-oriented squads who are driving outcomes through OKRs.

Product design at The Knot Worldwide endeavors to solve important problems, develop excellent people, and operate as great partners with the rest of the company. If you’re attracted to this culture and a visible, important, leadership role with a market leader that has its highest growth and impact ahead of it, we’d love to hear from you!

Key Responsibilities

  • Strategy
    • Partner with product and design leadership on a product vision and strategy that aligns and inspires our whole design/product/engineering organization
    • Build and evangelize design thinking into how we work across design, product, and engineering, and represent design and user experience across the company’s leadership
    • Collaborate with front end engineering on a global pattern library approach that balances speed and creativity
  • Execution
    • Lead your team of UX, UI, and full stack designers as they work within their squads to solve our and our users’ most important problems
    • Improve how design, product, and engineering work together with your fellow leaders across the three functions
    • Implement a design culture within the product organization and across the organization
  • Hiring and team development
    • Continue growing and upgrading your design team
    • Improve our design hiring brand, e.g. through community representation or thought leadership  
    • Develop your design team into masters of their craft and thought leaders in the product community

Qualifications

  • 10+ years of digital product design and leadership including end-to-end execution, with proven track record from B2B to B2C, shallow to deep, one time to repeated usage, innovation to iteration, and web to app experiences.
  • Demonstrated track record of creating and leading others to create beautiful industry-leading design solutions to important product problems
  • Facility with modern product development processes: agile, lean, iterative, outcome oriented, data driven (A/B testing), user research informed
  • Development orientation - you are eager to grow yourself and your team members
  • Strong presentation and written communication skills
  • Track record collaborating with product management, engineering, and marketing leaders

More About Us

As the world’s largest wedding sites and apps, The Knot Worldwide serves most engaged couples throughout their wonderful challenging journeys to the most important, most expensive, and most complicated thing they’ve ever done - plan and pull off their weddings! We also partner closely with and serve the wedding vendor community of passionate service providers, as well as the wedding couples’ beloved guests. Today we are #1 in most of these areas and growing, though we are early in our potential to truly solve our users’ biggest product needs. 

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity. 
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
  • You set clear ambitious goals.
  • You anticipate obstacles, persevere, and are accountable for your commitments.You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we. 

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned Sr. Product Manager to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric design thinking to our team. You’ll work closely with exceptional design and tech leads. Your Marketing and PR partners are knowledgeable and collaborative, having built up key relationships in the industry over many years.

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, pair PMing, development budgets, guest speakers, meetups … as well a strong general focus on personal development.

This role is a great mix of forward-thinking strategy and highly creative, design-centered feature development, with a strategic product focus on The Knot’s marketplace. Our 2-sided marketplace is where we help engaged couple discover and book their dream team of wedding vendors.

You should be excited about building new products from Minimally Viable Experiments to iterating and scaling the existing planning products. You love helping users solve big problems and making life’s biggest moments joyful instead of stressful. 

RESPONSIBILITIES:

  • Always put our users first
  • Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
  • Set the strategic direction in collaboration with product marketing, engineering, and design partners
  • Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
  • Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot

SUCCESSFUL SR. PRODUCT MANAGERS HAVE:

  • 5+ years in product development, in an agile environment
  • You can set strategic direction and help ideate and launch new products and experiences
  • You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
  • You have a track record of creating quality consumer experiences that accommodate user needs and business requirements
  • You communicate clearly and collaborate effectively with your partners and executives
  • You have keen aesthetics and empathy, and a user-centered mentality
  • You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
  • You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap

WHAT WE LOVE ABOUT YOU:

  • You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
  • You are respectful and act with the highest integrity. 
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. 
  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned UX Researcher to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your passion for user research, entrepreneurial spirit, and creative problem solving to our team. You’ll work closely with exceptional product managers and designers to help create desirable solutions to real user needs.  

RESPONSIBILITIES:

  • Collaborate with product teams to understand product objectives, identify research questions, and translate those to in person and remote usability studies, user interviews, and surveys.
  • Design and execute studies that uncover user behavior and attitudes, using the right methodology for the questions at hand. 
  • Analyze, interpret, and socialize research insights that shape our product strategy.
  • Be a thought leader in user research, and help educate Product team on research best practices.

SKILLS & EXPERIENCE:

  • Degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, other field emphasizing human behavior; will also consider other related fields.
  • 2+ years experience designing and executing research plans across methods.
  • Experience answering meaningful and impactful consumer product questions using research
  • Detail oriented and self motivated to work independently on a variety of tasks.
  • Excellent interpersonal, communication, and collaboration skills with a knack for storytelling.

WHAT WE LOVE ABOUT YOU:

  • You deeply understand users and put them at the center of everything you do. You advocate for our users every day. 
  • You help us apply the right user research tools to answer important questions about user needs and best ways to meet them. Your work helps shape a better product strategy. 
  • You are respectful and act with the highest integrity. 
  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
  • You set clear ambitious goals.
  • You anticipate obstacles, persevere, and are accountable for your commitments. You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.