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Head of Digital Merchandising

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Head of Digital Merchandising is a newly created role, and will be responsible for developing, implementing and optimizing the overall assortment and selling strategy for our new Wedding Registry marketplace (launching in late 2019).

The ideal candidate will be highly driven, action-oriented and entrepreneurial. They will have a proven track record of driving ecommerce business and conversion growth (as a former Site Merchandising Manager or Director), and be excited about the opportunity to roll their sleeves up as a core member of the leadership team building, launching and scaling our Registry business in the months ahead.

RESPONSIBILITIES:

Develop a strategic vision for the assortment which supports the overall Registry strategy
Build a team responsible for defining and executing merchandising strategies (taxonomy, product set-up, navigation/sequencing, upsells/cross-sells, promotions and campaigns)
Monitor traffic, engagement and sales across categories, devices and cohorts - to drive conversion at each step and deliver the sales and margin plan
Collaborate with Business Development to identify and obtain the optimal assortment (across physical products and strategic partnerships)
Collaborate with Marketing on all merchandise and promotional campaign ideation, asset briefing/design, and linking strategies
Partner closely with Operations to monitor vendor inventory and fulfillment
Partner with the Product and Engineering teams to improve the shopping experience - as a key stakeholder in driving web enhancements
Understand the competitive landscape and make recommendations to improve business
Hire, manage and mentor a team – setting clear priorities and performance standards, and providing support for achievement

SUCCESSFUL HEAD OF DIGITAL MERCHANDISING CANDIDATES HAVE:

7+ years of experience in e-commerce merchandising (Manager or Director Home category and/or Registry experience preferred)
Highly analytical and data-driven; experienced in web analytics and financial modeling
Knowledge of SEO techniques, UX best practices, and digital marketing strategies
Excels in a fast-paced and deadline-driven environment
Creative thinker and problem-solver determined to achieve the desired outcome
Proven leadership and team management skills, with experience managing 3+ reports
Effective written, verbal and cross-functional collaboration skills
Bachelor's Degree required

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

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The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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New York

Manager, Registry Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Manager, Registry Operations is a great opportunity for candidates seeking to leverage their combined business and technical leadership skills. We are looking for a savvy, organized, analytical, and positive individual with experience in Ecommerce, Marketplace Systems Mirakl and Magento, Affiliate Marketing technology, API/ETL data processing, and general web-platform best practices.

The Registry Operations team combines expert communication with deep technical systems knowledge to support operational excellence and improvement between our retail partners, suppliers, and our affiliate registry and Ecommerce systems. This position requires a strong technical mind with solid data experience to support team members.

This position in the Registry Operations department sits at the intersection of Business Development, User Experience, Product Analytics and Data Intelligence. The team is closely aligned to the Product organization, contributing to the practice of analytics-based decision making, driving the selection and adoption of new tools, and educating the Product and Design teams on their use. The position also works in close collaboration with the Data Science team to identify and cleanly capture the data required for algorithm development and analysis.

RESPONSIBILITIES:

Build and manage a team of operations technical specialists who own and monitor data integrations and database analysis with major retailers, monitor our internal marketplace supplier network, and other Ecommerce systems
Cultivate and manage relationships with internal technical, business, and product leadership and technical teams at the largest retailers, including Amazon, Bed Bath and Beyond, Crate & Barrel, Macy’s, etc.
Consult on and support technical projects and ongoing changes related to current and prospective partners
Oversee the investigation, tracking, and resolution of data and attribution outages
Collaborate with internal Business Development, Product Management, Engineering, Legal, Accounting, and Business Intelligence teams to ensure that our products ensure users have amazing registry experiences
Be accountable for escalating issues and proposed solutions to senior leadership

SUCCESSFUL MANAGER, REGISTRY OPERATIONS CANDIDATES HAVE:

3-5 years of increasing responsibility in a data or systems analysis environment

Experience troubleshooting and analyzing data using tools like Excel, SQL, Python, etc.
Working with Affiliate Networks such as Impact Radius, Rakuten, Commission Junction
Monitoring, troubleshooting, validating data exchanges via SFTP and API

Customer/Client Service experience, including working in ticketing systems like JIRA, Pivotal, and Asana
Bachelor’s Degree in data science, computer science, or business systems required

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Austin

Technical Operations Specialist, E-Commerce/Registry

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Registry Technical Operations Specialist role provides a great opportunity for candidates seeking to leverage their combined business and technical skills. We are looking for a savvy, organized, analytical, and helpful person with experience with marketplace and Ecommerce technology, API/ETL data processing, and general IT or web-platform best practices. The Registry Technical Operations team combines expert communication strategy with deep operational knowledge to support continuous improvement and great quality between our retailer partners and our registry product systems. This position requires a strong technical mind with solid data experience to support the other members of the team.

RESPONSIBILITIES:

Lead, analyze, and execute supplier integrations through Mirakl Marketplace Platform and Magento
Monitor, verify, escalate and resolve product data issues
Consult on and support technical projects and ongoing changes related to current and prospective partners.
Monitor key data exchange and loading processes and scope enhancements to these processes
Test and configure attribution links and other customizable site elements.
Investigate, track, and resolve data and attribution outages, using ticketing systems
Collaborate with internal Business Development, Product Management, Engineering, Legal, Accounting, and Business Intelligence teams to ensure that our products ensure users have amazing registry experiences
Maintain positive relationships within and across TKWW teams and with partner teams.
Be accountable for escalating issues to satisfactory resolution.

SUCCESSFUL TECHNICAL OPERATIONS SPECIALIST CANDIDATES HAVE:

Past experience with a marketplace platform such as Mirakl or Commercehub strongly desired
Past experience with an enterprise Ecommerce CMS like Magento or Salesforce Commerce Cloud (Demandware) strongly desired
2-3 years technical experience with technical details of affiliate marketing programs

Data troubleshooting and analysis using tools like Excel, SQL, Python, etc.
Experience with affiliate marketing web tracking technology (i.e, tracking URLs, Pixels, Browser Cookies)
Monitoring, troubleshooting, validating data exchanges via SFTP and API

2-3 years operations experience related toTechnical Projects with real-time business impact
Customer/Client Service experience, including working in ticketing systems like JIRA, Pivotal, and Asana
Bachelor’s Degree from a four-year college or university, or equivalent experience.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Photo Editor, The Knot Magazine

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Magazine seeks a talented, creative and enthusiastic Photo Editor to join our team. You're a match if you are resourceful, have a strong work ethic, are able to juggle a large volume of projects in a fast-paced environment & work within tight deadlines. This individual should be comfortable working independently and in a team identifying what works visually in the print and wedding industry. You will report directly to the Art Director and work closely with the art and editorial teams. This position is an in-office role based our of our NYC office; no remote.

RESPONSIBILITIES:

Independently photo edit and research images for magazine production (original content articles and Real Weddings articles)
Work closely with the Real Weddings team to understand trends in wedding photography, style, and brand identity
Assist with fashion photo shoot production, model casting and administrative tasks
Produce and pick up styled shoots within quarterly magazine deadlines
Manage daily workflow of magazine files including tracking and releasing of hi-res images to production, as well as archival of final art
Contributes to other editorial department creative needs or projects, as needed
Collaborate with editorial team on story development and visual concepts
Responsible for caption and credit information in layouts
Manage stock photography accounts and ensure proper usage of images
Knowledgeable of contracts, usage rights, photo licensing and copyright laws
Assist with maintaining budget for photos and shoots

SUCCESSFUL PHOTO EDITOR CANDIDATES HAVE:

Minimum of 5 years editorial or photo experience. Experience and contacts in the wedding industry a plus
Passionate about photography, fashion, style and all things weddings
Savvy to source images from stock, PR contacts, wedding photographers, and other user-generated sources
Well-versed in social media platforms and tools
Proficient in Adobe Suite, K4, and Google Docs; willingness to adapt to evolving applications (such as Slack and other social hosting services)
Understanding of metadata strategy with archival best practices
Highly organized, driven and assertive with an engaging and positive manner
Ability to multitask, prioritize and thrive in a fast-paced environment

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Accounting Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can impact the smooth operations and success of a leading global business? The Knot Worldwide is seeking a motivated and detail-oriented professional (like you!) to play a key role in providing accurate, valuable information to support the Management team. You will drive informed financial decision making, prepare and maintain reports and assist various levels of leadership with finance team procedures. You will report to the Controller and work closely with various members of the finance and leadership teams. The Accounting Manager will assist in providing information, primarily financial in nature, about all company activities that will assist management, its shareholders and other users in making educated economic decisions about the company's future.

RESPONSIBILITIES:

Assist the controller in overseeing the activities of the corporate accounting department for the accurate and timely dissemination of financial management reports including, but not limited to, internal and external monthly financial statements.
Maintain and monitor a system of internal controls that will ensure the integrity of all systems, processes and data to provide accurate financial results.
Coordinate the implementation of new accounting processes.
Identify, research and resolve corporate accounting, auditing and operational issues.
Assist the controller in providing guidance to management with respect to accounting policies and technical accounting interpretations.
Manage the monthly, quarterly, and annual close procedures and ensure the timeliness, efficiency, and accuracy of internal financial reporting to management.
Assist Controller with special projects, migrations and implementations, transactions, as needed.
Assist with financial audit preparation and responses including annual external audit, bank audits, 401(k) audit and other audits as required
Manage Senior and Staff Accountants.

SUCCESSFUL ACCOUNTING MANAGER CANDIDATES HAVE:

Bachelor’s degree in Accounting or Finance.
CPA certification is required.
Must have 3+ years of public accounting experience
Excellent working knowledge of Netsuite is a plus.
Must be proficient with other computer based accounting software and MS Office products.
5 – 7 years of related experience.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Senior Revenue Accountant

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

You will perform monthly revenue close activities including account reconciliations, flux analyses and generation of journal entries to ensure timely and accurate revenue reporting
You will assist with reviewing complex multiple-element revenue arrangements to ensure accurate revenue recognition treatment in accordance with company policies and ASC 606
You will assist in maintaining and updating documentation for revenue policies and procedures
You will aid in the development, testing and documentation of internal controls over the order-to-cash process
You will prepare revenue-related schedules for external auditors and coordinate PBC requests
You will assist in system implementation and process improvement projects to build an IPO-ready revenue accounting & operations function
You will participate in special projects and initiatives as assigned

SUCCESSFUL SENIOR REVENUE ACCOUNTANTS HAVE:

B.S. in Accounting and are a CPA or are working towards your CPA
At least 4-6 years of accounting experience, including public accounting
Thorough knowledge of GAAP
Excellent organization and communication skills
Knowledge of Netsuite preferred but not required
Possess, analytical, and technical skills to develop financial models using various software packages
Previous experience with mergers and acquisitions is a plus!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Staff Accountant

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a motivated and detail-oriented professional (like you!) to play a key role in providing accurate, valuable information to support the Management team. You will drive informed financial decision making, prepare and maintain reports and assist various levels of leadership with finance team procedures. You will report to the Senior Accountant and work closely with various members of the finance and leadership teams.

RESPONSIBILITIES:

Assisting with accounting month-end close procedures, including monthly reconciliations of all balance sheets and income statement accounts, and the maintenance of general ledger chart of accounts
Prepare accurate and timely financial reports, audit packages and journal entries with referenced supporting documentation and process vendor invoices and payments and employee expense reports (via Concur)
While maintaining contracts and vendor agreement databases, you analyze and research accounts to ensure accuracy and to understand account balances and activity
Interact with various levels of staff across accounting, legal and more, to obtain information, resolve issues and provide support on special projects, as needed

SUCCESSFUL STAFF ACCOUNTANT CANDIDATES HAVE:

A B.S. in Accounting and are a CPA (or are working towards a CPA)
Demonstrative experience in general ledger and accounts receivable and advance skills with the MS Office Suite, specifically Excel
Exceptional attention to detail and time management skills and are self-motivated to take initiative and take pride in thoughtful work
The ability to work well in a high-growth work environment, where flexibility is key
Excitement to work in a fast paced environment and you thrive in variety
Organized and excellent project management skills and enthusiasm to get things done
Comfort collaborating with all levels of management.
Strong written and oral communication skills
0-2 years of relevant work experience

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Tax Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Tax Manager will function as a member of the Finance Team and will oversee all aspects of US domestic tax, including the Tax Provision, Tax Compliance, Federal and State Taxes, Sales and Use tax and Franchise. This includes working directly with the Tax Director and the firm’s internal accounting and finance teams as well as actively managing external tax relationships with multiple 3rd party service firms.

RESPONSIBILITIES:

Coordinate with external tax advisors the preparation of the federal and state income tax returns for corporations and subsidiaries
Calculate and prepare quarterly estimated tax payments
Prepare quarterly tax provisions, quarterly analysis of tax balance accounts, and annual reconciliation of all tax accounts
Interface with Corporate Accounting and FP&A for information needed to prepare quarterly and annual tax returns and provisions
Maintain documentation for uncertain tax positions and related reserves
Stay current on issues and developments affecting federal and state income taxes and document positions, as needed
Proactively provide timely information to Tax Director regarding the impact of tax law changes
Coordinate with Controller of e-Commerce and other e-Commerce managers on all sales tax matters
Coordination of tax consulting projects, including pre-approval of services and fees by audit committee, internal tracking of fees, outstanding invoices, payments and related accruals.

SUCCESSFUL TAX MANAGER CANDIDATES HAVE:

Strong financial and business acumen
Working, practical knowledge and hands-on approach for the differences between book/accrual accounting versus tax accounting concepts
Undergraduate degree in accounting or related field required, Masters of Tax and/or CPA a plus
3-5 years’ experience in tax compliance for federal and state income taxes, including public accounting exposure with sophisticated client base preferably consisting of publicly traded organizations with international operations.
Strong relationship building capabilities in order to interface with executive management, audit authorities, external auditors and other regulatory bodies
Excellent planning and organizational skills
Ability to effectively interpret and communicate technical tax-related subjects to professionals outside of the Tax and Accounting departments.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Executive Assistant

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Executive Assistant at The Knot WorldWide enables the success of our teams through organization, coordination and administrative support of the Executive Team in New York. Responsibilities include, but are not limited to calendar and meeting management, arranging domestic and international travel, meeting and event planning, and general administrative support. The Executive Assistant is expected to know and understand the Executives for whom they will provide support, anticipate their needs and proactively provide assistance that will enable their ability to execute with high velocity. The Executive Assistant will be exposed to highly sensitive information and is expected to maintain confidentiality and interact professionally with employees, management, Board of Directors, customers, partners and investors.

The organized and effective Executive Assistant (you!) will help coordinate logistics, balance multiple priorities at once, and enable our executives to be more effective. You will coordinate and execute scheduling and logistics that will drive broader team connectivity. You will work closely with a Global Leadership Team and other key business partners and report to the Associate Director, Office Experience.

RESPONSIBILITIES:

You manage scheduling, logistics and expenses, including booking domestic and international travel
You process expenses using Concur
You are a problem-solver, always looking for creative ways to support and anticipate the needs of the Executive Team to facilitate efficiency and high levels of execution
You facilitate internal meetings with Executives and key stakeholders
You will be a member of the Office Experience Team in support of a positive employee experience at The Knot Worldwide
You manage relationships with a variety of stakeholders including external vendors, Board of Directors and senior leaders at The Knot WorldWide
You lead and collaborate on special projects
You collaborate with a broader network of TKWW Executive Assistants and Coordinators on cross-team backup support and broader company initiatives

SUCCESSFUL EXECUTIVE ASSISTANT CANDIDATES HAVE:

0-2 years of administrative experience
Exceptional verbal and written communication skills and can use judgement to articulate the importance of an issue
Exceptional organizational skills and fierce attention to detail
The ability to deal with ambiguity and prioritize tasks in response to unexpected changes in priorities/requests.
Demonstrated the ability to proactively approach tasks
Strong intuition and ability to develop and maintain high trust and to be comfortable working with limited instruction and guidance
Poise and professionalism to match the seasoned executives for whom they support
Proficiency in Microsoft Office and G-Suite
BS or BA degree preferred

WHAT WE LOVE ABOUT YOU:

You must be comfortable with ambiguity, able to work autonomously, and energized by supporting a team that's helping a rapidly growing company scale globally.
You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

HR Business Partner

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The HR Business Partner working with the Marketing & Growth Ventures organizations will play a key member of the Talent Management Team. This role is responsible for helping design, build, and deliver talent management programs that will promote employee engagement, drive high levels of performance, retain top talent, and create a unique employee experience to positively impact business results.

This role will operate at both a strategic and tactical level. It is about delivering rich, scalable HR programs within your assigned client groups and guiding leadership on the value of a strong business partner and talent management practices. You will be tasked with building strong relationships with employees at all levels in the organization. You will be involved with the entire employee life cycle for your client groups which provides responsibility and opportunity to positively impact the team.

You will spend most of your time on the ground in the NY office and will therefore be a go-to on the ground resource, providing geo-support and connecting employees to their HRBP as appropriate.

RESPONSIBILITIES:

Act as the primary point of contact and HR advisor to employees in your client group on all HR topics.
Develop effective relationships with your leaders to partner and provide coaching and influence.
Execute HR objectives while maintaining a deep understanding of the organization’s strategic goals and objectives
Collaborate with business leaders to provide guidance on organizational structures, job roles and design for optimal business performance, and talent management planning and processes to drive organizational strategy
Advise on positive change management activities
Act as a liaison and partner to align your stakeholders and your People Team counterparts including Talent Acquisition, Employee Experience, and Office Experience.
Partner with HR Operations team to ensure compliant execution of all HR operations within your client groups including immigration, Total Rewards, and more
Partner with your client group’s business leaders and manage all employee relations matters including adherence to policy, grievances, voluntary and involuntary terminations. Work collaboratively with business leaders and legal partners to develop and execute resolution strategies, escalating as appropriate.
Strategize, advise, and oversee strong performance management practices with your business leaders, remaining aligned with the Talent Management Team’s goals and objectives.
Manage employee exit and onboarding processes consistent with our standard operating procedures
Evaluate and advise on the impact of change on employees, HR systems, and operations
Determine appropriate reports, dashboards, etc. to support client groups
Analyze a broad range of HR data to identify valid insights and proactively convert into recommendations.
Build, recommend, and implement new initiatives from beginning to finish with minimal assistance or support.
Collaborate well and often with the Talent Management Team, Talent Acquisition Team, Employee Experience Team, and Office Experience Team on operating procedures and best practices
Regular travel to multiple offices where your stakeholders are located: Washington, D.C., Norwalk, CT, and Omaha, NE.

SUCCESSFUL HRBP CANDIDATES HAVE:

Bachelor’s degree required
PHR or SHRM-CP Certification
Prior experience as an HR Generalist with a strong understanding of general HR concepts, practices, and compliance
Experience in leading change in a highly-complex organization undergoing significant transformation
5-7 years of HR-related experience, preferably in a high-growth technology organization
Proven expertise in developing partnerships with senior management and influencing key business decisions
Demonstrated ability to manage human resources at both strategic and tactical levels
Strong business acumen, sound judgement, professional and personal integrity
Ability to take initiative while having flexibility, combined with solid analytical and problem-solving skills
Posses a self-confident, high energy, positive, results-oriented demeanor with a strong drive to succeed
Strong ability to organize and prioritize with excelling written and verbal communication skills
Ability to work well both independently and as a team
Comfort in managing through ambiguity and change management
Strong presentation & analytics skills
Experience working with multiple stakeholders, up to and including executive-level team members
Ability to thrive in fast-paced environment, multi-task, prioritize effectively, and adhere to tight deadlines and quick turnarounds
Prior experience at an organization undergoing M&A activity preferred
Experience working with remote colleagues and global HR counterparts preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Senior HR Business Partner

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a Senior HR Business Partner who will focus on two primary strategic initiatives for our organization. The first key part of this role will be to oversee all HR topics associated with our Technology and Product functions, and ensure they’re aligned with our business goals, partnering closely with our CTO and CPO as well as their leadership teams. Equally as important, this role will reach outside of the Technology and Product functions and interact with employees at all levels, across all teams, in our NY office. You will be known as the “go-to” on the ground Senior HR resource in the NY office and will therefore provide geo-support to all teams that reside there (even outside of your main client group). You will partner closely with the HRBP’s for other teams and involve them as appropriate on matters related to their client groups.

Our ideal candidates should have solid experience with HR practices and client group management. You will communicate with Executives and with senior managers to express new ideas and suggest solutions, considering budget limitations and our company culture. You also have a strong background working in fast-paced technology companies and are familiar with Software Engineer and Product Manager’s profiles and know what makes them tick!

As a member of the Talent Management Team, you will play a key role in HR-related initiatives, including but not limited to learning & development, performance management, and HR metrics. This role is responsible for helping design, build, and deliver talent management programs that will promote employee engagement, drive high levels of performance, retain top talent, and create a unique employee experience to positively impact business results.

Ultimately, you should be able to act as a consultant on human resources management and organizational changes. This position will partner closely with Talent Brand, Talent Acquisition, and key stakeholders cross-functionally to ensure the development and advancement of an empowered values-driven culture, and proactively plan for and address organizational needs.

RESPONSIBILITIES:

Provide senior-level HR leadership to the NY office, with high influence and involvement in shaping morale, culture, and office norms. Consult with all management levels and provide daily HR guidance.
Serve as a mentor and role model for other Business Partners
Act as the primary point of contact and HR advisor to employees in your client group (Product & Technology) on all HR topics.
Develop effective relationships with your leaders to partner and provide coaching and influence.
Execute HR objectives while maintaining a deep understanding of the organization’s strategic goals and objectives
Collaborate with business leaders to provide guidance on organizational structures, job roles and design for optimal business performance, and talent management planning and processes to drive organizational strategy
Advise on positive change management activities
Act as a liaison and partner to align your stakeholders and your People Team counterparts including Talent Acquisition, Employee Experience, and Office Experience.
Think with a Global mindset and work with Executives and HRBP’s globally as needed
Partner with HR Operations team to ensure compliant execution of all HR operations within your client groups including immigration, Total Rewards, and more
Partner with your client group’s business leaders and manage all employee relations matters including adherence to policy, grievances, voluntary and involuntary terminations. Work collaboratively with business leaders and legal partners to develop and execute resolution strategies, escalating as appropriate.
Strategize, advise, and oversee strong performance management practices with your business leaders, remaining aligned with the Talent Management Team’s goals and objectives.
Evaluate and advise on the impact of change on employees, HR systems, and operations
Determine appropriate reports, dashboards, etc. to support client groups
Analyze a broad range of HR data to identify valid insights and proactively convert into recommendations.
Build, recommend, and implement new initiatives from beginning to finish with minimal assistance or support.
Collaborate well and often with the Talent Management Team, Talent Acquisition Team, Employee Experience Team, and Office Experience Team on operating procedures and best practices
Regular travel to multiple offices where your stakeholders are located: Washington, D.C. and Austin, TX.

SUCCESSFUL HRBP CANDIDATES HAVE:

Bachelor’s degree required in Human Resources or a related field
SPHR/PHR or SHRM-SCP/CP certification
7+ years of direct HR-related experience
2+ years of experience in a high-growth technology organization, specifically working with technology and product teams and Executives
Prior experience as an HR Business Partner and HR Generalist with a strong understanding of general HR concepts, practices, and compliance
Experience in leading change in a highly-complex organization undergoing significant transformation
Prior experience at an organization undergoing M&A activity
Experience working with remote colleagues and global HR counterparts
Proven expertise in developing partnerships with senior management and influencing key business decisions
Demonstrated ability to manage human resources at both strategic and tactical levels
Strong business acumen, sound judgement, professional and personal integrity
Ability to take initiative while having flexibility, combined with solid analytical and problem-solving skills
Posses a self-confident, high energy, positive, results-oriented demeanor with a strong drive to succeed
Strong ability to organize and prioritize with excelling written and verbal communication skills
Ability to work well both independently and as a team
Comfort in managing through ambiguity and change management
Strong presentation & analytics skills
Experience working with multiple stakeholders, up to and including executive-level team members
Ability to thrive in fast-paced environment, multi-task, prioritize effectively, and adhere to tight deadlines and quick turnarounds
Experience designing and implementing scalable operational HR programs
Excellent people management skills
Analytical and goal oriented mindset
Demonstrable experience with HR metrics
Thorough knowledge of labor legislation
Full understanding of all HR functions and best practices

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Omaha

Senior Manager, People Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Senior Manager, People Operations will be responsible for leading our organization’s HR Centers of Excellence. This role will oversee our Global HRIS + HR Systems, data reporting, analytics, and more. This individual will oversee the People Operations team through a time of transition in the organization. Key responsibilities of this role include process design, operational support for the HR Business Partner team, collaborating closely with cross-functional teams including Finance, Payroll, Talent Acquisition, Employee and Office Experience teams. This role will act as the local resource to the Omaha employee base, serving as the highly visible, approachable senior HR leader.

As a member of the Talent Management Team, you will play a key role in HR-related initiatives, including but not limited to HR systems, employee relations, and HR metrics. This role is responsible for helping design, build, and deliver talent management programs that will promote employee engagement, drive high levels of performance, retain top talent, and create a unique employee experience to positively impact business results.

RESPONSIBILITIES:

Provide senior-level HR leadership to the Omaha office, with high influence and involvement in shaping morale, culture, and office norms.
Consult with all management levels and provide daily HR guidance, directing to appropriate HR Business Partners as appropriate.
Manage team responsible for the execution of global compensation programs during regular cycles.
Provide oversight and influence regarding programs, practices, and operational management
Oversee HRIS and People Analytics and provide guidance regarding projects, processes, support, tools and data
Create and deliver appropriate training content relevant to the COE’s and stakeholders
Deliver program analytics and post program reviews to the People Leadership Team
Develop effective relationships with organizational leaders to partner and provide coaching and influence.
Execute HR objectives while maintaining a deep understanding of the organization’s strategic goals and objectives
Advise on positive change management activities
Think with a Global mindset and work with Executives and HR Business Partners globally as needed
Provide support as a subject matter expert when needed for escalated employee relations matters
Evaluate and advise on the impact of change on employees, HR systems, and operations
Determine appropriate reports, dashboards, etc. to support client groups
Analyze a broad range of HR data to identify valid insights and proactively convert into recommendations.
Build, recommend, and implement new initiatives from beginning to finish with minimal assistance or support.
Collaborate well and often with the Talent Management Team, Talent Acquisition Team, Employee Experience Team, and Office Experience Team on operating procedures and best practices
Regular travel to multiple offices where your stakeholders are located: Washington, D.C., Austin, TX, New York, NY, and Norwalk, CT.

SUCCESSFUL SENIOR MANAGER, PEOPLE OPERATION CANDIDATES HAVE:

Bachelor’s degree required in Human Resources or a related field
SPHR/PHR or SHRM-SCP/CP certification required
7+ years of HR-related experience
Expert-level knowledge of laws, regulations, principles, procedures and practices related to Human Resources, primarily US operations
Prior experience as an HR Business Partner and HR Generalist with a strong understanding of general HR concepts, practices, and compliance
Strong background in dash boarding and HR analytics, strong with Excel, and all of Google Suite
Experience in leading change in a highly-complex organization undergoing significant transformation
Experience with mergers and acquisitions
Experience working with remote colleagues and global HR counterparts
Proven expertise in developing partnerships with senior management and influencing key business decisions
Demonstrated ability to manage human resources at both strategic and tactical levels
Strong business acumen, sound judgement, professional and personal integrity
Ability to take initiative while having flexibility, combined with solid analytical and problem-solving skills
Possess a self-confident, high energy, positive, results-oriented demeanor with a strong drive to succeed
Strong ability to organize and prioritize with excelling written and verbal communication skills
Ability to work well both independently and as a team
Comfort in managing through ambiguity and change management
Strong presentation & analytics skills
Experience working with multiple stakeholders, up to and including executive-level team members
Ability to thrive in fast-paced environment, multi-task, prioritize effectively, and adhere to tight deadlines and quick turnarounds
Experience designing and implementing scalable operational HR programs
Excellent people management skills
Full understanding of all HR functions and best practices
Experience in a high-growth technology organization, preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Data Analyst

WHAT WE DO MATTERS:

ABOUT THE ROLE:

This Data Analyst will work with stakeholders within the marketing department of TKWW. They will help the client understand performance of our acquisition channels and conversion funnels.

RESPONSIBILITIES:

Analyze TKWW user behavior and identify growth opportunities to drive acquisition and engagement
Create and manage dashboards in dashboarding tools like Qlik, Birst and Tableau, Google Sheets, Google Data Studio, Excel and develop presentations to keep the team apprised of key trends
Communicate, collaborate and present results to clients within TKWW
Explore novel ways to look at our data

SUCCESSFUL DATA ANALYST CANDIDATES HAVE:

Background working within a marketing team in a data-driven environment
SQL and database experience
Experience with Google Analytics and BigQuery
Front-end Qlik, Birst or Tableau dashboard development
2-3 years of hands-on web analytics or business intelligence
Commitment to timelines, accuracy, and professionalism
Ability to work in a fast paced environment and shift gears quickly
Excellent communication and project management skills
You have a Bachelor or Master's Degree
Proficiency with R or Python a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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This position is not eligible for sponsorship.

APPLY NOW

Austin

Data Scientist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is in search of a full-time Data Scientist. Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.

RESPONSIBILITIES:

Create smarter product solutions for our couples and vendors
Answer strategic questions by analyzing behavioral data
Communicate, collaborate and present results to clients within The Knot Worldwide
Explore novel ways to look at our data

SUCCESSFUL DATA SCIENTIST CANDIDATES HAVE:

Master's Degree or Ph.D. preferred
Proficiency in key statistical and machine learning techniques (predictive modeling, classification, clustering, text analytics, recommender systems , data mining methods, forecasting, and other advanced techniques)
Proficiency with R or Python
Familiarity with common Linux command line tasks and version control software like git or svn preferable
Ability to communicate effectively and influence others
Ability to work in a fast paced environment and shift gears quickly

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

This position is not eligible for sponsorship.

APPLY NOW

Accounting Intern

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and have fun? The Knot Worldwide is in search of a part-time accounting intern to assist the accounting department with various tasks and projects. The accounting intern will have help the accounting team meet monthly close deadlines and asset in accounting projects.

RESPONSIBILITIES:

Data entry relating to various accounting projects
Assist with month end close procedures, including monthly reconciliations
Assist with specific customer accounts receivable adjustments
Provide support on special projects, as needed and assigned
Process vendor invoices and payments
Assist in maintaining general ledger chart of accounts
Assist in preparing accurate and timely financial reports as needed
Interact with various levels of staff to obtain information and/or resolve issues for assigned tasks, accounts and/or legal entities
Create and/or maintain process documentation and procedures for assigned tasks

SUCCESSFUL ACCOUNTING INTERN CANDIDATES HAVE:

B.S in Accounting or are working towards your B.S. in Accounting.
Proficiency with MS Office Suite, Excel Required.
Excellent written and oral communication skills required
Strong motivation, initiative, and time management skills with the ability to meet deadlines

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

B2B Marketing Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a smart, passionate and fun Digital Marketing Designer with 4+ years of experience to be a part of conceptualizing and creating products that meet the needs of our users, brands, and advertisers.

We’re looking for a talented graphic designer to join our fast-paced, in-house Creative Marketing team. This person will work closely with stakeholders across Marketing from copywriters to other designers to our internal marketing gurus to produce onbrand design that creates a joyful user experience and elevates our brands. The primary area of focus will be on our B2B brand, with opportunities to design projects for our consumer brands and The Knot Worldwide company initiatives.

The ideal candidate would promote and practice user-centered design in creating deliverables across web, mobile, email, social platforms and occasionally print. The majority of the work will be digital, but this person must possess solid PRINT skills too.

RESPONSIBILITIES:

Work under the direction of the Creative Director and Senior Design Marketing Manager
Passionately maintain the look and feel of our brands’ visual style while finding new and exciting ways to expand our use of existing design elements
Work on projects that include but are not limited to Marketing campaigns, desktop and mobile web design, social media, and emails
Collaborate closely with internal teams to help ensure that the strategic goals and objectives are met
Provide design production assistance to the rest of the team as needed

SUCCESSFUL MARKETING DESIGNER CANDIDATES HAVE:

BFA or BA in Graphic Design
4+ years of digital and solid print design experience (experience working on an in-house team is a huge plus)
Exceptional typography and with attention to detail
Strong and flexible skills in visual design and interface design experience (UI, UX)
Exceptional portfolio of work displaying a range of digital media applications, web, mobile, email, digital banners, etc.
Passion for clean, accessible, functional design and a sophisticated design sensibility
Ability to think about the end user of the product, how to help them best understand the key messaging and call to action, and arrange the information hierarchy accordingly
Excellent communication skills, organization and time management skills.
Ability to multi-task various projects under tight deadlines while maintaining quality is a MUST
Desire to learn how the needs of our business drive what we do
Must be a team-player, collaborator, problem solver and owner with a passion for detail
Solid background in responsive design
Working knowledge of HTML and CSS
Expert in Adobe Creative Suite (InDesign, Illustrator, Photoshop), PowerPoint
Knowledge of Sketch is a plus
Illustration skills a huge plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

B2B Marketing Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work under the direction of the Creative Director and Senior Design Marketing Manager
Passionately maintain the look and feel of our brands’ visual style while finding new and exciting ways to expand our use of existing design elements
Work on projects that include but are not limited to Marketing campaigns, desktop and mobile web design, social media, and emails
Collaborate closely with internal teams to help ensure that the strategic goals and objectives are met
Provide design production assistance to the rest of the team as needed

SUCCESSFUL MARKETING DESIGNER CANDIDATES HAVE:

BFA or BA in Graphic Design
4+ years of digital and solid print design experience (experience working on an in-house team is a huge plus)
Exceptional typography and with attention to detail
Strong and flexible skills in visual design and interface design experience (UI, UX)
Exceptional portfolio of work displaying a range of digital media applications, web, mobile, email, digital banners, etc.
Passion for clean, accessible, functional design and a sophisticated design sensibility
Ability to think about the end user of the product, how to help them best understand the key messaging and call to action, and arrange the information hierarchy accordingly
Excellent communication skills, organization and time management skills.
Ability to multi-task various projects under tight deadlines while maintaining quality is a MUST
Desire to learn how the needs of our business drive what we do
Must be a team-player, collaborator, problem solver and owner with a passion for detail
Solid background in responsive design
Working knowledge of HTML and CSS
Expert in Adobe Creative Suite (InDesign, Illustrator, Photoshop), PowerPoint
Knowledge of Sketch is a plus
Illustration skills a huge plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Galway

Content Creator

***PLEASE NOTE THAT WE WILL BEGIN INTERVIEWS FOR OUR NEXT ROUND OF HIRES IN LATE JULY/EARLY AUGUST***

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you passionate about writing, quality assurance and marketing? If so, The Knot Worldwide is seeking energetic, and self-starting candidates to join our Content Marketing team as we expand into Galway, Ireland. We are looking for individuals who are very detailed oriented, have a strong visual eye, a strong background in writing, and love to work at a fast pace. Candidate is expected to troubleshoot and provide solutions for challenges that arise during the content validation process.

RESPONSIBILITIES:

Perform qualitative tasks within our admin system to accept or deny content changes made by our clients
Complete written descriptions for each of our new clients on an ongoing basis, ensuring we are providing a cohesive user experience.
Make suggested copy changes, if necessary, that ensure all text meets our requirements and standards
Review photography and imagery updates made by clients to ensure they meet our requirements and guidelines
Communicate to our clients through automated email messages about what changes have been made
Troubleshoot opportunity areas and come up with solutions to streamline processes

SUCCESSFUL CONTENT CREATORS HAVE:

Excellent writing and research skills
Working knowledge of and ability to write in American English, Canadian English and British English
Strong commitment to timelines, accuracy, and professionalism
Strong attention to detail
Excellent communication skills, both verbal and written
Demonstrate self-confidence, energy and enthusiasm
Familiarity with keyword placement and other SEO best practices a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Creative Marketing Project Coordinator

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of our in-house creative services team, the Creative Marketing Project Coordinator is responsible for facilitating the process of bringing creative executions to life across our internal B2B, B2C, and communications teams. Project work streams include, but aren’t limited to, video, design, copywriting, and web development. The Creative Marketing Project Coordinator will ensure that work streams are delivering effectively across the business by helping define and monitor project scopes, budgets, timelines and deliverables. The ability to build relationships across the organization, think strategically, and be agile will lead to success in this role. Additionally, the candidate must have a strong understanding of brand, marketing metrics, and terminology.

RESPONSIBILITIES:

Review creative project requests in collaboration with marketing and creative team leadership, while partnering with internal clients to gather necessary information to complete execution
Think critically, balance multiple asks, articulate trade-offs for competing priorities, and appropriately identify and escalate roadblocks to ensure delivery of creative products
Align key team members and resources to meet deadlines
Work collaboratively with peers within the Creative Services team to consolidate work streams and drive efficiency and effectiveness on behalf of the organization

SUCCESSFUL CREATIVE MARKETING PROJECT COORDINATOR CANDIDATES HAVE:

A minimum of 2 years of project coordination experience within a communication, marketing or advertising agency setting
Experience creating production schedules from concept to delivery
Understanding of the timelines associated with completing creative across design, video, photo, and copy
Strong organizational, analytical and problem-solving skills
Detail oriented and able to prioritize multiple tasks

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Creative Marketing Project Coordinator

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Review creative project requests in collaboration with marketing and creative team leadership, while partnering with internal clients to gather necessary information to complete execution
Think critically, balance multiple asks, articulate trade-offs for competing priorities, and appropriately identify and escalate roadblocks to ensure delivery of creative products
Align key team members and resources to meet deadlines
Work collaboratively with peers within the Creative Services team to consolidate work streams and drive efficiency and effectiveness on behalf of the organization

SUCCESSFUL CREATIVE MARKETING PROJECT COORDINATOR CANDIDATES HAVE:

A minimum of 2 years of project coordination experience within a communication, marketing or advertising agency setting
Experience creating production schedules from concept to delivery
Understanding of the timelines associated with completing creative across design, video, photo, and copy
Strong organizational, analytical and problem-solving skills
Detail oriented and able to prioritize multiple tasks

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Email Marketing Manager, B2B

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a B2B Email Marketing Manager with 5+ years of experience to develop and execute marketing automation programs that generate leads, improve customer retention and increase engagement with wedding vendors. This person will be the company expert in managing email campaigns and journeys in Pardot and will need to educate teams on Pardot best practices and capabilities. Using data to guide decisions, set up testing agenda and make program adjustments to maximize performance. Communicate campaign results to stakeholders and make recommendations for improvement. The right candidate needs to have the technical capacity to modify HTML email code, develop templates from scratch, segment data, and set up tracking for proper attribution.

RESPONSIBILITIES:

Collaborate with the B2B marketing team to build customer journeys that drive engagement and sales conversions. Identify new opportunities to support business goals.
Own B2B email marketing execution end to end in Pardot. Manage the daily set-up of one-time and automated email campaigns, content and message optimization, mobile-responsive email template creation & editing (HTML), list segmentation, deployment, and reporting.
Manage and execute select B2B messaging within the Salesforce Marketing Cloud platform.
Incorporate lead scoring to help determine qualified leads for sales.
Conduct A/B testing including subject lines, email copy, layouts and CTAs that improve conversion. Manage a structured and documented testing plan to continually improve performance.
Ensure cross-browser/email client compatibility through testing tools such as Litmus.
Monitor IP performance and inbox placement using ReturnPath tools and take corrective action to improve sender score and deliverability as needed.
Create performance reports including data from Google Analytics, Pardot, Salesforce and internal databases to analyze email campaign performance, provide performance transparency to stakeholders, and drive actionable recommendations.
Partner with Data team to integrate data sources needed to support email campaigns.
Serves as subject matter expert on Pardot capabilities, automation processes, customer lifecycle development, deliverability and email marketing best practices. Keep up with evolving platform and industry changes and proactively implement to support goals.

SUCCESSFUL EMAIL MARKETING MANAGER CANDIDATES HAVE:

5+ years of hands-on experience executing high-volume B2B email campaigns including 2+ years using Pardot
Awareness of email best practices, deliverability and CAN-SPAM/anti-spam laws
Solid knowledge of HTML/CSS coding for email, and familiarity with responsive design best practices
Understanding of relational databases
Experience with A/B testing methodologies
Strong working knowledge of spreadsheets
Exceptional writing, spelling, grammar, and proofreading skills
Project management experience a plus (Asana, Trello or similar tool)
Must exhibit strong verbal, interpersonal, and written communication skills
Excellent team player with strong collaborative skills with the ability to work cross-functionally
Ability to anticipate needs, innovate, and flourish in a fast-paced environment
An ability to prioritize multiple active projects, multi-task and manage time effectively to meet (sometimes quick) deadlines

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Email Marketing Manager, B2B

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Collaborate with the B2B marketing team to build customer journeys that drive engagement and sales conversions. Identify new opportunities to support business goals.
Own B2B email marketing execution end to end in Pardot. Manage the daily set-up of one-time and automated email campaigns, content and message optimization, mobile-responsive email template creation & editing (HTML), list segmentation, deployment, and reporting.
Manage and execute select B2B messaging within the Salesforce Marketing Cloud platform.
Incorporate lead scoring to help determine qualified leads for sales.
Conduct A/B testing including subject lines, email copy, layouts and CTAs that improve conversion. Manage a structured and documented testing plan to continually improve performance.
Ensure cross-browser/email client compatibility through testing tools such as Litmus.
Monitor IP performance and inbox placement using ReturnPath tools and take corrective action to improve sender score and deliverability as needed.
Create performance reports including data from Google Analytics, Pardot, Salesforce and internal databases to analyze email campaign performance, provide performance transparency to stakeholders, and drive actionable recommendations.
Partner with Data team to integrate data sources needed to support email campaigns.
Serves as subject matter expert on Pardot capabilities, automation processes, customer lifecycle development, deliverability and email marketing best practices. Keep up with evolving platform and industry changes and proactively implement to support goals.

SUCCESSFUL EMAIL MARKETING MANAGER CANDIDATES HAVE:

5+ years of hands-on experience executing high-volume B2B email campaigns including 2+ years using Pardot
Awareness of email best practices, deliverability and CAN-SPAM/anti-spam laws
Solid knowledge of HTML/CSS coding for email, and familiarity with responsive design best practices
Understanding of relational databases
Experience with A/B testing methodologies
Strong working knowledge of spreadsheets
Exceptional writing, spelling, grammar, and proofreading skills
Project management experience a plus (Asana, Trello or similar tool)
Must exhibit strong verbal, interpersonal, and written communication skills
Excellent team player with strong collaborative skills with the ability to work cross-functionally
Ability to anticipate needs, innovate, and flourish in a fast-paced environment
An ability to prioritize multiple active projects, multi-task and manage time effectively to meet (sometimes quick) deadlines

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Gurgaon, India

Freelance Lifestyle Writer

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Freelance Lifestyle Writer will join a high-growth team in our Gurgaon office to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English speaking professional who will focus on creating content and developing stories around wedding planning related moments.

ABOUT THE ROLE:

Generate ideas for stories relevant to couples, family and friends who are active in the wedding planning process and the event professionals who serve them
Covering topics from identifying vendors, setting your budget and selecting wedding fashion, write stories ranging from 800-1,200 words to drive traffic to and actions on WeddingWire.in.
Connect with couples, families and vendors including planners, fashion designers, jewelers, and more to research and conduct interviews when required for a story
To highlight the story content, source images from social media, photographers and other profiles associated to WeddingWire.in
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting interviews in an efficient and timely manner

SUCCESSFUL FREELANCE LIFESTYLE WRITER CANDIDATES HAVE:

2-3 years of experience and familiarity in some or all of the following topics: weddings, fashion, textiles, beauty, jewelry
Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Previous writing and editing experience, outstanding writing and editing skills and an exceptional attention to detail, with experience within a magazine or similar, a bonus!
A love of writing with a strong commitment to timelines, accuracy and professionalism
Familiarity with keyword placement and other SEO principles, a bonus!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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Research & Insights Strategist, Senior Analyst

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Research & Insights Strategist/Senior Analyst will work on projects supporting departments across the The Knot and WeddingWire (marketing, sales, partnerships etc). This is a unique opportunity to bring the customer POV to key company focus areas. The Strategist/Senior Analyst will be tasked with leveraging surveys, syndicated data, competitive intelligence as well as qualitative research.

In this role, you will oversee projects from start through completion, from determining project design to analyzing findings. This person will also be tasked with helping the Insights team create presentations to bring to life research findings and monitoring the competitive landscape. A successful candidate will have an analytical mindset and be able to use the data to tell a compelling story.

This is a 6-month temporary role and you must be willing to commit for the full 6-months.

SUCCESSFUL RESEARCH & INSIGHTS STRATEGISTS CANDIDATES HAVE:

2 years of experience and understanding of research methodologies.
Expert knowledge of Excel and comfortable working with numbers. Knowledge of SPSS is a plus!
Excellent verbal and written communication skills.
Willingness to roll up your sleeves and assist the team with a wide range of requests.
Must be willing to commit through end of 2019.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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New York

Senior Manager, Educator Program

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide B2B Marketing team is seeking a Senior Manager of Educator Programs. The team works hard to help local wedding pros across the country succeed in weddings through industry-leading products, education, events, and support. We’re looking for a roll-up-your-sleeves Senior Manager that is curious, enthusiastic, creative, a problem solver and above all, a team player. Reporting to the Director of Marketing, this dynamic role touches all aspects of our industry and has direct oversight over the wedding pro education strategy, high-profile ambassador program, content, channels, and strategic industry partnerships. This role will be a key player, working closely with the marketing team to develop new engaging content and experiences that bring our brand to life and help wedding pros grow. An ideal fit for individuals passionate about community building, networking, education, small businesses, and anyone who aspires to launch their own wedding industry gig in the future.

RESPONSIBILITIES:

Develop and successfully execute annual education program, activated through sold-out events, webinars, social, blog, sales support and more. Includes working closely with channel owners (Research Team, Events Team, marketing managers, etc) to bring to life.
Run ambassador program (includes identifying ambassadors, developing a content strategy to highlight each unique pro, working with them all year long, and building on their relationships in the industry) to produce on-brand and high-quality education content for events, webinars, blog, social channels, roundtables, etc to grow our brand awareness and affinity.
Ongoing discovery of and building relationships with local and national associations to build strategic partnerships across the country and identify speaking and thought-leadership opportunities within. Manage the high performing team running our content channels (social, blog, email, etc).
Define and own success metrics tied to education, sales revenue from events, social engagement, ambassador program and association partnerships.
Onsite management and liaison between speakers, a/v team and events team at events throughout the country to successfully activate education content.
Work with sales to identify and produce revenue-generating opportunities through education-focused events like roundtables and ad-hoc speaking sessions across the country.
Learn new things. Seriously.

SUCCESSFUL SR MANAGER, EDUCATOR PROGRAMS CANDIDATES HAVE:

Bachelor’s Degree and minimum 3-5 years of relevant experience
Customer Relationship/Engagement/Loyalty skillset
Experience working in the wedding industry or directly with wedding pros strongly preferred
Experience in event marketing production
Effective multi-tasker, communicator, problem-solver with a great attention to detail
Excellent project management skills
Experienced content creation and strong writing skills required
Passion for and experience in building education strategy and (bonus) consulting small-to-medium-sized businesses
Strong public speaking and presentation skills a must
Intermediate to advanced Keynote, PowerPoint, and Slides skills
Excited to travel to local market events to engage with business partners and educate

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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Gurgaon, India

Learning & Development Specialist

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India, a leading global platform connecting engaged couples with wedding and event professionals, is seeking a Specialist in Learning and Development (you!) to join our high-growth team to oversee sales, process and quality training. You would be responsible for developing the skills of our local sales and operations teams and setting them up for high performance. The Learning & Development Specialist will work alongside all process stakeholders to plan and execute programs to onboard, train and coach the local sales office.

RESPONSIBILITIES:

Oversee and execute the training and onboarding of new team members while maintaining library of existing training documents and creating new training materials
Facilitate New Hire Orientation experience for new employees including but not limited to Company Overview and Product level details
You coach team members individually and as part of a group to influence pitching/selling behavior and develop skills and growth, while also effectively diagnosing performance gaps and associated coaching plans
Conduct daily role play and call shadowing sessions to coach team members through various teaching scenarios
Develop reward programs to recognize high-performing top-talent and to encourage productivity among the team
Maintain a deep understanding of the organization’s local and global strategic goals, feature and service offerings, positioning and processes and be able to clearly explain and train new team members
Develop and nurture professional relationships with all levels of employees, while serving as a champion and representative of the company’s Core Values
Host continued education opportunities that develop the technical skills and efficiencies of team members and resulting in higher retention of employees

SUCCESSFUL TRAINING & DEVELOPMENT SPECIALIST CANDIDATES HAVE:

A thorough understanding of the sales process and inside sales selling techniques and self-driven priority for customer service.
Previous, demonstrated experience (4+ years) in Sales, one year minimum of which is in training, and additional experience in mentoring.
A proven ability to achieve sales quotas.
A strong business acumen, sound judgement, professional and personal integrity, a proactive nature coupled with flexibility and an analytical mind that craves the opportunity to problem solve.

YOU ARE:

A builder, deeply motivated to impact positive change.
Assertive, self-confident, results-oriented and known for exceeding performance goals.
Excited by the fast pace, driven with high-energy and you thrive in variety.
Attentive to details and take pride in thoughtful work.
An organized and excellent project manager who enthusiastically gets things done.
Self-motivated, managing your own time and use down time to be proactive.
A multi-tasker, but prioritize tasks by urgency and importance.
Comfortable collaborating with all levels of management.
Always asking "what if?" and then like to use your resources to find the answers.
A strong written and oral communicator.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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New York

Director of Product Design

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a Director of Product Design to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We seek a design leader who can build delightful and beautiful world-class products, hire and develop one of NYC’s strongest UX and design teams, and drive our organization’s design thinking and execution. The Knot uses modern practices operating in agile, self-directed, performance-oriented squads who are driving outcomes through OKRs.

Product design at The Knot Worldwide endeavors to solve important problems, develop excellent people, and operate as great partners with the rest of the company. If you’re attracted to this culture and a visible, important, leadership role with a market leader that has its highest growth and impact ahead of it, we’d love to hear from you!

Key Responsibilities

Strategy

Partner with product and design leadership on a product vision and strategy that aligns and inspires our whole design/product/engineering organization
Build and evangelize design thinking into how we work across design, product, and engineering, and represent design and user experience across the company’s leadership
Collaborate with front end engineering on a global pattern library approach that balances speed and creativity

Execution

Lead your team of UX, UI, and full stack designers as they work within their squads to solve our and our users’ most important problems
Improve how design, product, and engineering work together with your fellow leaders across the three functions
Implement a design culture within the product organization and across the organization

Hiring and team development

Continue growing and upgrading your design team
Improve our design hiring brand, e.g. through community representation or thought leadership
Develop your design team into masters of their craft and thought leaders in the product community

Qualifications

10+ years of digital product design and leadership including end-to-end execution, with proven track record from B2B to B2C, shallow to deep, one time to repeated usage, innovation to iteration, and web to app experiences.
Demonstrated track record of creating and leading others to create beautiful industry-leading design solutions to important product problems
Facility with modern product development processes: agile, lean, iterative, outcome oriented, data driven (A/B testing), user research informed
Development orientation - you are eager to grow yourself and your team members
Strong presentation and written communication skills
Track record collaborating with product management, engineering, and marketing leaders

More About Us

As the world’s largest wedding sites and apps, The Knot Worldwide serves most engaged couples throughout their wonderful challenging journeys to the most important, most expensive, and most complicated thing they’ve ever done - plan and pull off their weddings! We also partner closely with and serve the wedding vendor community of passionate service providers, as well as the wedding couples’ beloved guests. Today we are #1 in most of these areas and growing, though we are early in our potential to truly solve our users’ biggest product needs.

WHAT YOU LOVE ABOUT US:

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Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The experienced and impassioned Product Manager (you!) will help set the strategic direction of the WeddingWire product strategy and create features that simplify the wedding planning process for couples. You will bring entrepreneurial spirit, creative problem solving and user-centric design thinking to our team to build new products from minimally viable experiments to iterating and scaling existing products. You will work closely alongside engineering, design and other key business partners and report to the VP of Product Management.

RESPONSIBILITIES:

By way of thorough research and understanding, define and oversee the strategic direction of our Marketplace products in close collaboration with engineering, design and other key business partners.
Passionately drive outcome-focused execution knowing with confidence that what matters most is how the product impacts our customers and our business.
Productively collaborate with leaders across the organization, from marketing and sales to finance and operations, to ensure cohesion between your products and the overall product experience.

SUCCESSFUL PRODUCT MANAGER CANDIDATES HAVE:

A minimum of five years in product development, specifically within an agile environment.
Demonstrated experience with setting strategic direction and helping to ideate and launch new products and experiences.
A motivated desire to use quantitative and qualitative data in making product decisions, while having experience with user science tools + methods.
Proficiency in utilizing a variety of analytical tools and a proven track record of creating quality consumer experiences that accommodate user needs and business requirements.
The ability and mindfulness to communicate clearly, collaborate effectively with team members across all levels of the organization.
An exceptional visual intelligence with a “good eye” toward keen aesthetics, strong empathy, and a user-centered mentality.

YOU ARE:

A strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt.
A natural prioritizer; having great instincts when it comes to what matters, and have made tough but smart trade-offs.
Focused on outcomes over outputs - goals matter more than the roadmap.
Passionate about the wedding industry, and have a consumer-focused mindset.
Known for exceeding performance goals.
Excited by the fast pace and you thrive in variety.
Attentive to details and take pride in thoughtful work.
An organized and excellent project manager who enthusiastically gets things done.
Self-motivated, managing your own time and use down time to be proactive.
Always asking "what if?" and then like to use your resources to find the answers.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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New York

Senior Product Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are looking for a full-stack product designer who wants to build products that matter! This means someone who is passionate about partnering with Product Owners and Engineers to set the strategic vision, interaction design direction, and visual design polish and assets that make our products world class.

RESPONSIBILITIES:

Be a great product squad partner

Work as a partner in an autonomous, full-stack, product team.
Work with software development teams to meet technical requirements.
Lead design studios to facilitate a shared design process.

Be a great product designer

Know and love our users, understand their pain points, listen to their feedback, walk in their shoes, be their champions.
Collaborate with our research team.
Effectively present to and discuss solutions with stakeholders.
Design visually elegant interfaces that are easy to use across platforms.

Be a great design team partner

Contribute to a cohesive user experience via the growth of our design system.
Participate in design team reviews/critiques.
Improve the designers around you as you improve yourself as well.

SUCCESSFUL SENIOR PRODUCT DESIGNER CANDIDATES HAVE:

You have 3-6 years of experience as a full-stack user-experience designer.
You have a Bachelor’s or Master’s Degree in Product Design, Interaction Design, or a related field (or equivalent proven field experience).
You have a great online portfolio.
You have experience defining patterns/style guides, performing user testing, and building low to high fidelity prototypes.
You are proficient in Sketch, InVision, Zeplin, usertesting.com. Additional programs (Abstract and Principle) a plus.
You understand how software is made and how to collaborate with developers.
You have a passion for research and have facilitated user testing and studies/analysis of user feedback and behavior.
You process quantitative as well as qualitative data alongside empathy as a driver to distill into innovative, user-centric solutions.
You are a strategic design thinker.
You are an excellent communicator.

Please provide supporting portfolio link or a PDF version of your cases studies.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Senior Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned Sr. Product Manager to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric design thinking to our team. You’ll work closely with exceptional design and tech leads. Your Marketing and PR partners are knowledgeable and collaborative, having built up key relationships in the industry over many years.

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, pair PMing, development budgets, guest speakers, meetups … as well a strong general focus on personal development.

This role is a great mix of forward-thinking strategy and highly creative, design-centered feature development, with a strategic product focus on The Knot’s marketplace. Our 2-sided marketplace is where we help engaged couple discover and book their dream team of wedding vendors.

You should be excited about building new products from Minimally Viable Experiments to iterating and scaling the existing planning products. You love helping users solve big problems and making life’s biggest moments joyful instead of stressful.

RESPONSIBILITIES:

Always put our users first
Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
Set the strategic direction in collaboration with product marketing, engineering, and design partners
Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot

SUCCESSFUL SR. PRODUCT MANAGERS HAVE:

5+ years in product development, in an agile environment
You can set strategic direction and help ideate and launch new products and experiences
You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
You have a track record of creating quality consumer experiences that accommodate user needs and business requirements
You communicate clearly and collaborate effectively with your partners and executives
You have keen aesthetics and empathy, and a user-centered mentality
You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Senior Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Always put our users first
Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
Set the strategic direction in collaboration with product marketing, engineering, and design partners
Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot

SUCCESSFUL SR. PRODUCT MANAGERS HAVE:

5+ years in product development, in an agile environment
You can set strategic direction and help ideate and launch new products and experiences
You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
You have a track record of creating quality consumer experiences that accommodate user needs and business requirements
You communicate clearly and collaborate effectively with your partners and executives
You have keen aesthetics and empathy, and a user-centered mentality
You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Account Strategist, Spanish Speaking

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Account Strategist Team is dedicated to working with our local vendors ensuring they have the best experience with The Knot Worldwide. They work closely with local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response.

The Account Strategist is responsible for providing superior customer service, marketing insights, basic tech-support to local and international wedding pros! You’ll work with Account Executive(s)/Account Manager(s), and local/international wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response. This position is a vital role in retaining customers, collecting online ad assets, upselling current clients and surpassing your customers’ expectations!

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming calls and emails
Onboard clients successfully into their partnership with The Knot & WeddingWire local marketplace
Upsell current clients to new products to enhance their business
Save current customers from cancelling their partnership
Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
Assist customers or situations with a calm and professional demeanor

SUCCESSFUL ACCOUNT STRATEGISTS CANDIDATES HAVE:

Fluency in Spanish and English. Ideally a native Spanish speaker or fully bilingual
The ability to work in a fast-paced work environment
The ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Customer Service experience required, preferably experience in advertising or marketing
Experience selling existing customers and ability to identify upsell opportunities, pitch products and close sales, is a huge plus
Previous experience assisting small to medium businesses and the ability to adapt to a variety of customer types
Excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
The ability to work independently
College degree preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Gurgaon, India

Business Development Executive

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Business Development Executive will join this high-growth team to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English and Hindi speaking professionals who will focus on creating relationships with local event business owners, understanding their needs, and onboarding them through education to grow our Indian web portal. This role will work out of our office in Gurgaon, India.

ABOUT THE ROLE:

Through phone conversations, identify, recruit and onboard new wedding professionals (photographers, banquet halls, makeup artists, etc.) with exceptional customer service
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting vendor meetings in an efficient and timely manner
In a consultative and organized way, solicit and document information about prospective vendors’ services
Drive success for company and customers and ensure quality and compliance with company guidelines by validating data through client follow up
Influence and educate prospective clients about the WeddingWire products, its benefits to their business and the success that they can expect as a pioneering member of our India platform
Communicate and collaborate with internal team members and international colleagues to develop content for vendor profile completion and facilitate feedback in support of continuous improvement
Occasionally connect and provide service to consumers (brides, grooms, and their families), assisting them in finding relevant vendors and ensuring a quality match of couple and vendor needs (pricing, size, and more)

SUCCESSFUL BUSINESS DEVELOPMENT EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Familiarity with technology-based platforms and experience explaining the benefits and functionality of a tech tool
A patient and proactive nature who is honest and empathetic
Flexibility and eagerness to do whatever is required and a willingness to shift responsibilities as needed based on demand
A team-player mentality who thrives in a collaborative environment and is receptive to feedback
A strong academic record with a Bachelor’s degree
The ability to travel across multiple locations within Delhi-NCR region on a daily basis
Native fluency in English and Hindi
Prior experience in a relationship management or sales capacity or dealing with small businesses face-to-face; previous experience in wedding industry, also a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Director, National Sales Integrated Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We seek a full-time, Sales Integrated Marketing Director to join our National Sales Team to brainstorm ideas, develop revenue-generating and integrated sales programs and craft compelling brand marketing materials.

The ideal candidate will be an extremely creative, organized, detail-obsessed, self-starter with a passion for everything digital. The ability to juggle multiple projects yet stay calm under pressure must be part of your DNA. Most important is that you thrive on being part of a collaborative team and will never say the words “It’s not my job!”

For everyone at The Knot Worldwide, a collaborative spirit is a must. Our teams are very dedicated and excited about what they do — and we work hard to maintain that atmosphere. The right candidate for this position will be smart, enthusiastic, entrepreneurial, a problem solver, a go-getter and above all, a team player.

RESPONSIBILITIES:

Lead and manage the Sales Development Marketing team on Studio for the National Sales business
Manage Client-Specific RFPs (reactive sales support): Partner with Sales and other internal teams to formulate integrated marketing opportunities that are customized to fit specific client objectives; Participate in brainstorming sessions and work with Studio and Sales teams to create compelling content driven sales programs; Create PowerPoint presentations with custom write-ups in response to client requests
Partner with sales teams to develop & package comprehensive advertiser programs that will drive revenue
Conceptualize unique, targeted campaign ideas in response to RFPs (including sweepstakes & contests, custom rich media, digital apps, advertorials, tailored print executions, video, social media, etc.)
Develop New Opportunities (proactive sales support): Contribute to the development and positioning of new integrated marketing opportunities to bring to the marketplace; Identify cross-platform experiences and capabilities that will serve as compelling thought-starters for client conversations
Collaborate with individual sales team members and research to identify category positioning needs, educate on best responses, and reinforce marketplace standing
Interface with internal teams including editorial, PR, etc. to keep informed of latest news and update sales development team

SUCCESSFUL DIRECTOR, SALES DEVELOPMENT HAVE:

Clear & compelling creative/marketing writing and presentation skills
Excellent time-management, organization and multi-tasking skills—able to manage all assigned projects and meet deadlines
Obsessed with everything digital…from Facebook and Twitter to iPhone apps and YouTube
Creative and proactive in suggesting new marketing materials & programs
Ability to work collaboratively with cross-functional teams including editorial, creative services, PR, tech, etc.
Strong communication skills, both verbal and written
Solid knowledge of online research metrics
Bachelor's degree
5-7 years relevant experience in digital marketing, advertising or other related field
Experience producing client facing materials and proposals, specifically responding to RFP’s
Must be a strong writer
Proficiency with Excel, Word and PowerPoint
Strong references required

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Director, Revenue & Yield Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Director, Revenue & Yield Operations is a key leader on TKWW’s National team reporting to the VP, Head of National Strategy & Operations. This person oversees the yield, utilization and forecasting of all media products and inventory. This includes managing a team of two individuals responsible for setting rate cards / price floors, analyzing inventory trends and developing new audience data segments using The Knot Worldwide's unique 1st party data. This person is an experienced and strategic leader, who takes a proactive and innovative approach to managing inventory, pricing and related platforms.

RESPONSIBILITIES:

Work seamlessly across direct, programmatic and performance based revenue channels
Business lead on managing inventory platforms and related activities tied to quality and verification
Architect 1st party audience data segments and manage the DMP set-up / usage
Lead The Knot Worldwide’s National pricing strategy, including quarterly rate cards, ad hoc price incentives and programmatic price optimizations
Oversee capacity, rates and sell thru projections across TKWW's broad base of products, including: display, video, social and email
Identify, communicate, and execute against opportunities for incremental revenue based on historical demand and seasonal influences
Keep up to date on market leading technologies, make proactive recommendations and execute on process / platform improvements
Take an innovative approach in utilizing inventory to maximize yield, understands alignment of inventory/product performance against marketing KPIs / goals
Independently problem solve and coach the team to navigate against new variables in the process
Strong cross team collaborator, particularly with Sales, Account Management, Ad Operations and Product
Observe team activities and workflow, make positive improvements in the process
Coach and develop individual team members, setting annual goals and meeting regularly to discuss progress
Maintain a positive attitude while being solutions-oriented

SUCCESSFUL DIRECTORS OF REVENUE & YIELD OPERATIONS HAVE:

7+ years of relevant professional experience in sales support / yield management in digital advertising
Experience managing a 2-3 person team
BS, preferred in Marketing or Business (or other related fields)
Strong ability to multi-task across multiple high priority and time sensitive projects and stakeholders
Excellent organization, communication and analytical skills
Strong attention to detail
Positive and customer-centric attitude
Experience with Digital Ad Platforms, Technologies and Systems (DMP, AdServing, YieldEx, Operative One, Salesforce.com, MOAT, Social and Programmatic)
Proficient in Excel, Google suite

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Director, Sales Development Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We seek a full-time, Sales Development Marketing Director to join our National Sales Team to brainstorm ideas, develop revenue-generating and integrated sales programs and craft compelling brand marketing materials.

RESPONSIBILITIES:

Lead and manage the Sales Development Marketing team on Studio for the National Sales business
Manage Client-Specific RFPs (reactive sales support): Partner with Sales and other internal teams to formulate integrated marketing opportunities that are customized to fit specific client objectives; Participate in brainstorming sessions and work with Studio and Sales teams to create compelling content driven sales programs; Create PowerPoint presentations with custom write-ups in response to client requests
Partner with sales teams to develop & package comprehensive advertiser programs that will drive revenue
Conceptualize unique, targeted campaign ideas in response to RFPs (including sweepstakes & contests, custom rich media, digital apps, advertorials, tailored print executions, video, social media, etc.)
Develop New Opportunities (proactive sales support): Contribute to the development and positioning of new integrated marketing opportunities to bring to the marketplace; Identify cross-platform experiences and capabilities that will serve as compelling thought-starters for client conversations
Collaborate with individual sales team members and research to identify category positioning needs, educate on best responses, and reinforce marketplace standing
Interface with internal teams including editorial, PR, etc. to keep informed of latest news and update sales development team

SUCCESSFUL DIRECTOR, SALES DEVELOPMENT HAVE:

Clear & compelling creative/marketing writing and presentation skills
Excellent time-management, organization and multi-tasking skills—able to manage all assigned projects and meet deadlines
Obsessed with everything digital…from Facebook and Twitter to iPhone apps and YouTube
Creative and proactive in suggesting new marketing materials & programs
Ability to work collaboratively with cross-functional teams including editorial, creative services, PR, tech, etc.
Strong communication skills, both verbal and written
Solid knowledge of online research metrics
Bachelor's degree
5-7 years relevant experience in digital marketing, advertising or other related field
Experience producing client facing materials and proposals, specifically responding to RFP’s
Must be a strong writer
Proficiency with Excel, Word and PowerPoint
Strong references required

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Gurgaon, India

Executive, Customer Experience

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India’s Executive of Customer Experience will join this high-growth team to drive user and vendor projects as part of the operations line of the leading global platform connecting engaged couples with wedding and event professionals. We are seeking a personable professional who, through targeted and direct contact, will help brides and grooms set realistic expectations as they embark through the wedding planning process. This relationship will support customers to be satisfied, to take more action using the WeddingWire platform.

RESPONSIBILITIES:

With exceptional customer, extensive wedding trend and etiquette knowledge and service and accountability for the full lifecycle, drive a positive customer experience measured through satisfaction, delivery of quality projects published within agreed upon timelines, etc.
Serve as a WeddingWire brand ambassador by sharing the excitement of each couples’ personal wedding planning journey, helping them maximize their experience through vendor search, planning tools, forums and editorial content and encouraging couples to take actions on vendor search, lead submission and bookings.
Customize education and communication specific to each couple based on needs, expectations, challenges, locations, preferred medium (email, phone, chat, etc.) and more.
Communicate and collaborate with internal team members and international colleagues to track and report updates to project status and contribute to the continuous development and improvement of project delivery.

SUCCESSFUL CUSTOMER EXPERIENCE EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written).
Familiarity with technology-based platforms and in-depth knowledge and experience with Customer Care.
Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand.
A team-player mentality who thrives in a collaborative environment and is receptive to feedback.
The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision.
A minimum of two years of experience, in customer-facing setting, preferably in an online setting.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE DO MATTERS:

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Gurgaon, India

Sales Associate (India)

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, earn and learn? WeddingWire’s Sales Associates are integral, high-performing members of the WeddingWire Sales team, building valuable partnerships with local wedding and event venues and driving meaningful success to local businesses. Our Sales Associates excel in creating connections, building rapport with business owners and decision makers, understanding their goals and needs and offering a consultative approach to service.

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

iOS Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking to hire amazingly talented mobile engineers to join our development team. You will be responsible for transforming big ideas into real life products which will be enjoyed by millions.

SUCCESSFUL iOS ENGINEER CANDIDATES HAVE THE FOLLOWING SKILLS:

Must be a top-notch engineer with a passion for their craft
Independent, highly motivated leader with a desire to win
Firm understanding of application programming and iOS architecture patterns
Proven real-world experience using Swift and Cocoa Successfully
Experienced in testing in the iOS environment
Understanding of Apple’s design principles and interface guidelines
A strong desire to build amazing consumer experiences
Hard working and dedicated
Great at problem-solving
B.S., M.S., or Ph.D. in Computer Science or equivalent

IT'S A BONUS IF:

You also enjoy coding for Android
You love working in a fast-paced, entrepreneur media environment
Knowledge of UI test frameworks

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Lead Software Engineer, Internal Tools

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Lead Software Engineer (you!) will bring a wide range of professional expertise and knowledge to our global Product Development team as we create the very best wedding experience for couples, their guests and vendors--our small business customers. Our newly created Internal Tools team will be responsible for developing proprietary software that will be used by WeddingWire employees. This team designs, builds and maintains high quality, scalable product deployments to backend systems and tools that are critical to internal team workflows. This team will also oversee systems and third party integrations that are critical to our business-facing operations. You will execute strategy surrounding code deployments and manage the foundation and framework for others to be effective throughout the release process, You will participate in productive, results-driven business discussions and decision making. The cherry on top, you will continue to advance personal skill set and domain knowledge while helping others progress through mentorship opportunities.

RESPONSIBILITIES:

Work as part of our Internal Tools team to evaluate and execute designs and improvements to systems that power admin interfaces, sales, contract management systems, and billing integrations.
Implement designs quickly and efficiently with minimal error, or delegate lower level tasks to more Junior developers when appropriate.
Ensure that systems are maintained and scalable and that tech debt remains minimal during and after feature development. Technological choices should be made thoughtfully so their impacts do not hinder future development.
Participate in and provide technical insight on business discussions and decision making; facilitating productive conversations that drive positive business results.
Manage code deployments, and provide the foundation and framework for others to be effective in doing so as well.
Champion developers and ensure their voices are heard and tech debt remains minimal, to ensure product development either does not slow down, or begins happening more quickly.
Lead design and implement mechanisms to share data securely and efficiently between teams.
Assist in automating the developer toolkit to provide recurring value to the company over time; enabling quicker ramp times for new employees and more efficient internal transfers.
Participate in--and raise the bar for--technical hiring across the Product Development organization. Inspire external developers to join the company and help raise the overall technical excellence of the team.
Automate the quality assurance phase of the development cycle through rigorous automation testing, ensuring quality remains high.
Enable and participate in a DevOps culture in the Product Development organization. Monitor system uptime, response times, and product quality; and participate in issue resolution by being on-call for work delivered.
Foster and maintain a healthy, friendly, happy, and emotionally safe work environment.

SUCCESSFUL SENIOR SOFTWARE ENGINEER CANDIDATES HAVE:

A Bachelor’s degree or 6-8 years of relevant engineering experience; hands-on coding is required
Professional experience and proficiency in coding and delivering product in PHP and at least one other interpreted web-friendly scripting language (Ruby, Perl, Python, etc.)
Experience integrating custom codebases with enterprise software systems such as Salesforce or Netsuite and with systems that facilitate credit card transactions
Full knowledge of the web stack is necessary
Experience in one or more of the technologies we use today: Ruby on Rails, React/Redux/ES6/Webpack, PHP, MySQL, Sphinx, Elasticsearch, Redis, Chef, Docker, Apache and NGINX
Managerial or technical lead experience is a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Lead Software Engineer, Planning Tools

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a talented and driven Lead Engineer. The Knot is the nation’s leading wedding marketplace, providing our couples with a completely personalized experience that guides them through the entire wedding planning journey. The Lead Engineer will be responsible for managing a team of talented engineers while working closely with Product and Design Leads to collaborate and iterate on product features. Our Product and Engineering teams work closely together at every phase of product development from research and inception to release and maintenance.

RESPONSIBILITIES:

Lead a talented team of full-stack and mobile engineers
Provide mentorship to all members of the team, coaching team members on their personal and career development
Actively participate in the ideation and execution of product roadmap
Work closely with business stakeholders to deliver value to users and business partners
Lead and facilitate decision making during technical meetings
Spend at least 30% time producing well-tested, extensible code that stands up to 5M+ requests per day
Ensure technical KPIs around application maintenance, performance and resiliency are met
Drive technical roadmap, contribute to the development of codebase and infrastructure
Promote best practices and ensure the continuous improvement of engineering and product processes

SKILLS & EXPERIENCE:

6+ years of overall engineering experience
5+ years hands-on proven track record implementing full stack applications
2+ years of experience using React or other modern frontend framework
2+ years of experience using Ruby on Rails or similar technology
2+ years of DevOps experience - working with AWS or a similar cloud platform
2+ years managing engineers
Experience working in an Agile, TDD environment
Experience building and maintaining scalable REST APIs
Excellent communication skills, both oral and written
Mastery of design patterns and anti-patterns
Pair programming experience is a plus
Team player, able to multitask, with a can-do attitude
B.S. in Computer Science a major plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Senior Software Engineer

SENIOR SOFTWARE ENGINEER

NEW YORK

WHAT WE DO MATTERS:

ABOUT THE SENIOR SOFTWARE ENGINEER ROLE AND THE PLANNING TOOLS TEAM:

The Knot Worldwide is seeking a talented and driven full-stack engineer to join The Knot Planning Tools team.

The Knot is the nation’s leading wedding marketplace, providing our couples with a completely personalized experience that guides them through the entire wedding planning journey. The planning tools team develops our industry leading suite of planning tools, including the Checklist, Budgeter, Wedding Vision, Wedding Day Timeline, and Vendor Manager. We are focused on streamlining this suite of tools to meet couples where they are in their planning journey, and on finding new ways to surface wedding inspiration and advice where couples need it most.

The apps you will be working on greet new users on their dashboard and are integral to solving user pain points and business goals. We have ambitious, experiment-driven milestones but we also have a commitment to quality. New code at all levels of the stack is expected to be extensible, high performing, scalable, and secure. What you build will make the wedding planning process more enjoyable and less stressful for millions of users.

RESPONSIBILITIES:

Serve as a senior engineer on the Planning Tools team helping develop The Knot’s suite of tools that couples use to inspire, plan, book, and manage their wedding.
Produce well-tested, maintainable code on the back-end and front-end that can stand up to 100,000 requests per day.
Collaborate in the Agile development process to help architect, build, and ship new products and features.
Be an advocate for coding best practices on the team, and stay up-to-date on new technologies and industry standards.
Provide technical guidance and recommendations to other engineers on the team, and act as a mentor to more junior teammates.
Engage with the tech organization beyond our team by participating in company-wide decisions on architecture, data, and process patterns.
Partner with Product to maintain the right balance between feature and technical work.

SKILLS & EXPERIENCE:

Minimum 4 years experience as a software engineer building beautiful, scalable, and highly visible web applications.
Experience working on the server-side in a modern application stack. We primarily use Node and Postgres, with some Ruby and Mongo. Strong experience with other languages or persistence layers is fine as well.
Familiarity with the latest Javascript technologies and experience building new front-end features in a modern framework such as React. Exposure to a range of front-end frameworks and component libraries is a plus.
Experience working with Cloud infrastructure platforms. Experience with AWS a plus.
A track record of delivering creative solutions to complex architectural problems.
Familiarity with testing frameworks on the back-end and front-end. You consider solid test coverage to be a critical part of the development process.
Comfort working with Agile principles. You are an advocate for Agile processes and a strong believer in the importance of Agile when producing high-quality software.
Excellent time management skills. You are able to set milestones and exercise independent judgment to complete projects on time and to specifications.
Strong communication skills, and the ability to explain problems to technical and non-technical folks alike. A love for sharing knowledge and a desire to learn from others.
A passion for self-improvement. You constantly strive to expand your technical skill set and to improve the quality of your code. You enjoy finding new ways to produce great code at a blazing pace.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Software Engineer - Registry

Software Engineer

New York, NY

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking to hire an experienced software engineer to join one of our most exciting teams focused on our growing Registry business. The right engineer will enjoy building scalable applications and amazing consumer experiences with an entrepreneurial mindset in a highly collaborative setting both with fellow engineers and also across disciplines to product and user experience. Fellow team members are passionate about their craft, and hold each other to the highest standards of engineering, communications, collaboration and respect.

RESPONSIBILITIES:

Leverage skills and experience to implement product features that are well architected, tested, and understandable.
Actively participate in the ideation and execution of product roadmap and Agile planning.
Promote best practices surrounding TDD, continuous integration, code standards, etc.

SKILLS AND EXPERIENCE:

3+ years overall engineering experience.
2+ years hands-on proven track record implementing JavaScript frontend applications using React.
Experience working in an Agile, TDD environment.
Experience with production Node.js solutions.
Experience with Hapi.js is a plus.
Familiarity with AWS concepts and technology.
Excellent communication skills, both oral and written.
Pair programming experience is a plus.
Experience with Ruby on Rails is a plus.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

APPLY NOW