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Jr. Staff Accountant

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can impact the smooth operations and success of a leading global business? The Knot Worldwide, the leading marketplace connecting engaged couples with event professionals, is seeking a motivated and detail-oriented professional (like you!) to play a key role in providing accurate, valuable information to support the Management team. You will drive informed financial decision making, prepare and maintain reports and assist various levels of leadership with finance team procedures. You will report to the Senior Accountant and work closely with various members of the finance and leadership teams.

RESPONSIBILITIES:

You are responsible for assisting with accounting month-end close procedures, including monthly reconciliations of all balance sheets and income statement accounts, and the maintenance of general ledger chart of accounts.
You will process vendor invoices and payments and employee expense reports (via Coupa).
While maintaining contracts and vendor agreement databases, you analyze and research accounts to ensure accuracy and to understand account balances and activity.
You interact with various levels of staff across accounting, legal and more, to obtain information, resolve issues and provide support on special projects, as needed.
Prepare accurate and timely financial reports as needed
Conduct account analysis and research to ensure accuracy and understanding of account balances and activity.
Create and/or maintain process documentation and procedures for assigned tasks.
Provide support on special projects, as needed.

SUCCESSFUL JR. STAFF ACCOUNTANTS CANDIDATES HAVE:

A B.S. in Accounting (preferred) or relevant experience
Demonstrative experience in general ledger and accounts receivable and advance skills with the MS Office Suite, specifically Excel.
Exceptional attention to detail and time management skills and are self-motivated to take initiative and take pride in thoughtful work.
The ability to work well in a high-growth work environment, where flexibility is key.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Accountant

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Senior Accountant will assist the accounting department and aid in providing information, primarily financial in nature, about company activities. Further, this role will perform complex accounting tasks, perform the accounting of certain international subsidiaries, and aid in the creation of internal as well as external financial reports on a monthly, quarterly and yearly basis. The Senior Accountant will report directly to the Senior Accounting Manager.

RESPONSIBILITIES:

Assist with month-end closing, including preparing and entering journal entries and reconciling general ledger accounts for complex accounting activities and stand-alone international subsidiaries.
Assist the Senior Accounting Manager in creating accurate and timely dissemination of financial reports including, but not limited to, internal and external monthly, quarterly and yearly financial statements.
Assist with financial audit preparation and responses including external audit, bank audits, 401 (k) audit and other audits as required
Perform treasury functions for international subsidiaries, as required
Assist with the development, implementation, and monitoring adherence to company accounting policies, procedures, and internal controls.
Identify, research and resolve corporate accounting, auditing and operational issues.
Document accounting policies and procedures
Identify opportunities for process improvement
Assist Senior Accounting Manager with special ad hoc projects

SUCCESSFUL SENIOR ACCOUNTANT CANDIDATES HAVE:

Bachelor’s degree in Accounting or Finance
CPA certification is required
Must have 3+ years of public accounting experience
Must be proficient with other computer based accounting software and MS Office products
3-5 years of related experience
Strong general accounting skills and thorough knowledge of US GAAP and proposed new accounting standards
Ability to communicate and interface with internal stakeholders, external accountants, and auditors
Ability to effectively extend knowledge and skills in a financial discipline
Working knowledge of Netsuite is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Data Analyst

WHAT WE DO MATTERS:

ABOUT THE ROLE:

This Data Analyst will work with the Commerce team at TKWW. They will help the team understand performance by developing analytical tools and performing ad-hoc analysis. They will assist with product testing, modeling, data investigations, and visualizations. They will be a valued partner and trusted advisor.

RESPONSIBILITIES:

Analyze TKWW user behavior and identify growth opportunities to drive acquisition and engagement
Create and manage reports and data assets in dashboarding tools like Qlik , Metabase, Google Sheets, Google Data Studio, Excel and develop presentations to keep the team apprised of key trends
Communicate, collaborate and present results to clients within TKWW
Explore novel ways to look at our data
Assist with development of metrics and goals

SUCCESSFUL DATA ANALYST CANDIDATES HAVE:

Background working within a team in a data-driven environment
SQL and database experience
Experience with financial modeling
Experience with Google Analytics and BigQuery
Front-end Qlik, Birst or Tableau dashboard development
2-3 years of hands-on web analytics or business intelligence
Commitment to timelines, accuracy, and professionalism
Ability to work in a fast paced environment and shift gears quickly
Excellent communication and project management skills
You have a Bachelor or Master's Degree
Proficiency with R or Python a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

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If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

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This position is not eligible for sponsorship.

APPLY NOW

Data Scientist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is in search of a full-time Data Scientist. Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.

RESPONSIBILITIES:

Create smarter product solutions for our couples and vendors
Answer strategic questions by analyzing behavioral data
Communicate, collaborate and present results to clients within The Knot Worldwide
Explore novel ways to look at our data

SUCCESSFUL DATA SCIENTIST CANDIDATES HAVE:

Master's Degree or Ph.D. preferred
Proficiency in key statistical and machine learning techniques (predictive modeling, classification, clustering, text analytics, recommender systems , data mining methods, forecasting, and other advanced techniques)
Proficiency with R or Python
Familiarity with common Linux command line tasks and version control software like git or svn preferable
Ability to communicate effectively and influence others
Ability to work in a fast paced environment and shift gears quickly

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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This position is not eligible for sponsorship.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Director, Financial Systems

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The motivated and detail-oriented certified NetSuite Administrator (you!) will impact the financial operations and success of a leading global business. You will play a key role in providing planning, reviewing and revising the configurations and customizations of NetSuite to meet the evolving needs of the business. You will serve as the main internal point of contact for NetSuite and work closely with members of the Finance Team.

RESPONSIBILITIES:

You are responsible for the configurations and customizations of NetSuite including the planning, reviews and revisions pertaining to the organization’s evolving needs.
You create and maintain documentation of the system and all related business processes and oversee up-to-date knowledge base of NetSuite functionality, customization and any integrations.
While providing front line support and troubleshooting related to NetSuite, you ensure the integrity of its data, work with users throughout the organization to solve data and technical issues, and support IT security requirements including user roles and system access.
You prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform.
You support Finance and IT audit and data management requirements and assist the Finance team with other projects, tasks and duties, as needed.

SUCCESSFUL NETSUITE ADMINISTRATOR CANDIDATES HAVE:

A certification in NetSuite Administration, an undergraduate degree in Computer Science, Management Information Systems, Accounting, related field or an equivalent combination of education and training.
A solid understanding of GAAP.
Exceptional attention to detail, an analytical mind and strong interpersonal communication skills including the ability to relay technical information to a non-technical audience.
The ability to work well in a high-growth work environment, where flexibility is key.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Washington, DC

Senior Data Warehouse Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Senior Data Warehouse Engineer plays a key role in developing the data warehouse infrastructure that is used by the entire organization. Our mission is to provide reliable, performant, timely and understandable centralized data services to TKWW.

This is a multi-disciplinary role that involves managing infrastructure resources as well as utilizing technologies ranging from low level python and shell coding to enterprise ETL and Business Intelligence reporting tools. The Data Engineer assists in providing the data and information needed for The Knot WorldWide to be the leading data-driven software product company in the wedding events industry.

RESPONSIBILITIES:

Extract, load and transform data from The Knot Worldwide and other sources to our DataWarehouse for the consumption of our end users.
Design and develop solutions for integration between disparate systems which include cloud-based sources such as Salesforce and Salesforce Marketing Cloud.
Maintaining current ETL processes and resolve daily ETL job failures as they arise.
Resolve Ad-hoc data questions from the organization in a timely and accurate manner.
Continuous improvement on current ETL processes to ensure accuracy, timeliness and scalability as data volumes grow.
Document built processes and data content and publish needed information to our data dictionary

SUCCESSFUL DATA ENGINEERS HAVE:

A Bachelor’s Degree in Computer Science, Information Systems, or a related field is preferred. An advanced degree or professional licensing is a plus.
Programming experience and a demonstrated interest in statistical analysis, informatics, analytics, or business intelligence
Minimum of 5+ years experience with SQL and Data Warehouse development
Hands-on experience with at least one of the following Databases (MYSQL, PostgreSQL, Snowflake, MSSQL, Redshift)
Excellent communication skills, both verbal and written.
Demonstrate self-confidence, energy and enthusiasm.
Present ideas, expectations and information in a concise, well-organized way.
Conduct research and make recommendations on BI requirements, products, and services.
Manage time well, correctly prioritizing tasks.

DESIRED SKILLS/EXPERIENCE:

Knowledge of database schema design and architecture
Experience with dimensional modeling.
Experience with at least one Business Intelligence tool such as Qlik and Metabase
Experience with Big Data Solutions such as Snowflake, Redshift, Google BigQuery or Hadoop.
Experience with ETL tools such as Matillion, Boomi, Informatica, SSIS, etc.
Programming experience with Ruby, Python, Shell Scripting

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Austin, TX

Senior Data Warehouse Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Extract, load and transform data from The Knot Worldwide and other sources to our DataWarehouse for the consumption of our end users.
Design and develop solutions for integration between disparate systems which include cloud-based sources such as Salesforce and Salesforce Marketing Cloud.
Maintaining current ETL processes and resolve daily ETL job failures as they arise.
Resolve Ad-hoc data questions from the organization in a timely and accurate manner.
Continuous improvement on current ETL processes to ensure accuracy, timeliness and scalability as data volumes grow.
Document built processes and data content and publish needed information to our data dictionary

SUCCESSFUL DATA ENGINEERS HAVE:

A Bachelor’s Degree in Computer Science, Information Systems, or a related field is preferred. An advanced degree or professional licensing is a plus.
Programming experience and a demonstrated interest in statistical analysis, informatics, analytics, or business intelligence
Minimum of 5+ years experience with SQL and Data Warehouse development
Hands-on experience with at least one of the following Databases (MYSQL, PostgreSQL, Snowflake, MSSQL, Redshift)
Excellent communication skills, both verbal and written.
Demonstrate self-confidence, energy and enthusiasm.
Present ideas, expectations and information in a concise, well-organized way.
Conduct research and make recommendations on BI requirements, products, and services.
Manage time well, correctly prioritizing tasks.

DESIRED SKILLS/EXPERIENCE:

Knowledge of database schema design and architecture
Experience with dimensional modeling.
Experience with at least one Business Intelligence tool such as Qlik and Metabase
Experience with Big Data Solutions such as Snowflake, Redshift, Google BigQuery or Hadoop.
Experience with ETL tools such as Matillion, Boomi, Informatica, SSIS, etc.
Programming experience with Ruby, Python, Shell Scripting

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Accounting Intern

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and have fun? The Knot Worldwide is in search of a part-time accounting intern to assist the accounting department with various tasks and projects. The accounting intern will have help the accounting team meet monthly close deadlines and asset in accounting projects. This is an hourly, paid internship based in our Chevy Chase, MD office.

RESPONSIBILITIES:

Data entry relating to various accounting projects
Assist with month end close procedures, including monthly reconciliations
Assist with specific customer accounts receivable adjustments
Provide support on special projects, as needed and assigned
Assist in maintaining general ledger chart of accounts
Assist in preparing accurate and timely financial reports as needed
Interact with various levels of staff to obtain information and/or resolve issues for assigned tasks, accounts and/or legal entities
Create and/or maintain process documentation and procedures for assigned tasks

SUCCESSFUL ACCOUNTING INTERN CANDIDATES HAVE:

B.S in Accounting or are working towards your B.S. in Accounting.
Proficiency with MS Office Suite, Excel Required.
Excellent written and oral communication skills required
Strong motivation, initiative, and time management skills with the ability to meet deadlines

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Marketing Intern, How They Asked & Two Bright Lights (Summer 2020)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The creative and well-organized Marketing Intern (you!) will assist in all things social media, marketing and community management for Two Bright Lights and How They Asked. You will bring a passion for the wedding industry and curate beautiful photography from our database of photographers & vendors to share through Two Bright Lights social media, marketing materials, and more. This entry-level position during the summer months is a full-time, hourly, paid role based out of our New York City office.

What you'll do

Assist in all things social media, marketing and community management for Two Bright Lights and How They Asked
Curate beautiful photography from our database of photographers & vendors to share through Two Bright Lights social media, marketing materials, and more
Identify social-worthy proposals & pull images for How They Asked social media
Assist with managing content calendars for Two Bright Lights’ & How They Asked’s social platforms (Instagram, Facebook, Pinterest, Youtube, etc.) as needed
Research trends in the social and digital landscape to implement across both brands to drive traffic & engagement
Monitor analytics with the team to identify possible opportunities
Help with editor mailers and/or email marketing materials, when necessary
Assist with planning and production of Two Bright Lights events & webinars
Assist in creation and execution of email marketing materials such as Pinterest templates, branded graphics, and more

What you bring to the team

A positive ‘can-do’ attitude and eagerness to learn
Ability to handle multiple tasks simultaneously
A great visual eye for photos and graphic design
A sense of humor & wit
Detail-oriented with excellent organization, and strong communication skills, both written and oral
Passion for all things social media and digital marketing
Proficiency in Google Apps, MS Word, Excel, and Canva
Nice to have: experience in Adobe Creative Suite, social media scheduling tools (Later, Planoly), and video marketing platforms such as Animoto and TikTok
Working toward or completed Bachelor's degree or higher

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Associate Director, B2B Marketing

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide (TKWW) is looking for an experienced digital marketing strategist to support our B2B Marketing team with critical projects as we roll out new and exciting advertising products for our customers. This successful B2B Marketer has extensive experience creating go to market strategy and messaging, is an expert project manager and loves working cross-functionally across teams to meet deadlines and exceed goals. This will be a full-time role based in our NYC location.

RESPONSIBILITIES:

Manage rolling/phased sales advertising program launch across Canada and US markets.

Partner with cross-department leaders to build and execute internal and external go to market messaging and materials inclusive of overview docs, product briefs, sales materials, existing client transition comms, education content, and copywriting to increase product awareness, adoption, engagement and retention.
Project manage marketing launches from inception through adoption, engagement and retention touch points.
Gather customer insights to iterate on value props and positioning through:

Joining sales calls, interviewing clients with user research, producing research surveys, working closely with sales and sales training to implement feedback.

Work with B2B marketing team to identify and leverage industry experts to strengthen go to market messaging through best practices, education, advice, video, etc.

Track and analyze project-specific KPIs to keep team successful and motivated.
Assist the VP of Marketing with various other project based tasks as time permits, e.g. content marketing, education, campaigns.

SUCCESSFUL SR. B2B MARKETING CONSULTANT CANDIDATES HAVE:

7+ years of experience as a B2B marketer.
Digital marketing expertise with experience bringing new advertising products to market for a B2B audience.
Experience building strategy and go to market communications for business clients.
Familiarity with Salesforce and Pardot, and understands how to leverage both for B2B sales marketing.
Experience partnering with and motivating B2B sales teams.
Effective cross-functional working experience.
Innovation experience and experience marketing to small business owners a plus.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Associate Director, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for an energetic, talented Associate Director of Product Marketing to drive product awareness, engagement and demand. This position will help develop positioning strategy and execute communication highlighting new features and product functionality highlighting The Knot and WeddingWire’s expertise as leaders in the wedding industry. This role will support the Marketing team in driving usage offerings, including registry, vendor marketplace, wedding websites, apps and more. You will work with smart and creative people who will help you hone your skills and develop your career.

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL ASSOCIATE DIRECTORS OF PRODUCT MARKETING HAVE:

Minimum 7-9 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Associate Director, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL ASSOCIATE DIRECTORS OF PRODUCT MARKETING HAVE:

Minimum 7-9 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

B2B Marketing Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Freelance Lifestyle Writer will join a high-growth team in our Gurgaon office to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English speaking professional who will focus on creating content and developing stories around wedding planning related moments.

ABOUT THE ROLE:

Generate ideas for stories relevant to couples, family and friends who are active in the wedding planning process and the event professionals who serve them
Covering topics from identifying vendors, setting your budget and selecting wedding fashion, write stories ranging from 800-1,200 words to drive traffic to and actions on WeddingWire.in.
Connect with couples, families and vendors including planners, fashion designers, jewelers, and more to research and conduct interviews when required for a story
To highlight the story content, source images from social media, photographers and other profiles associated to WeddingWire.in
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting interviews in an efficient and timely manner

SUCCESSFUL FREELANCE LIFESTYLE WRITER CANDIDATES HAVE:

2-3 years of experience and familiarity in some or all of the following topics: weddings, fashion, textiles, beauty, jewelry
Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Previous writing and editing experience, outstanding writing and editing skills and an exceptional attention to detail, with experience within a magazine or similar, a bonus!
A love of writing with a strong commitment to timelines, accuracy and professionalism
Familiarity with keyword placement and other SEO principles, a bonus!

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Community Engagement Associate

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of The Knot Worldwide Consumer Marketing team, the Community Engagement Associate will be responsible for growing and engaging our active community of engaged couples within our online forums. The Community Engagement Associate will assist the team in curating and posting content, as well as analyzing behavior and making recommendations on appropriate strategies to grow the community and user engagement. This is an entry-level, full-time role based in our Chevy Chase, MD office, and will report to the Senior Community Manager.

RESPONSIBILITIES:

Focus on increasing engagement within TKWW brand forums
Create and curate content to build meaningful connections and encourage user engagement
Participate in daily online conversations that surround our brands and couples’ needs
Maintain posting schedules, and provide reports on relevant data
Work with cross-functional teams to understand and present information to our users

SUCCESSFUL COMMUNITY ENGAGEMENT ASSOCIATE CANDIDATES HAVE:

A Bachelor’s degree required with a strong academic record
Strong copywriting skills with the ability to adapt voice to meet brand guidelines
Ability to collect and analyze information from multiple data sources to uncover insights, statistics, and trends
Demonstrated success with managing a social community
Project management experience and can take a project from start to finish
Customer service experience
Community moderation and safeguarding experience a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Jr. Marketing Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a smart, passionate and fun Associate Marketing Designer with 2+ years of experience to be a part of conceptualizing and creating products that meet the needs of our users, brands, and advertisers. We’re looking for a talented graphic designer to join our fast-paced, in-house Creative Marketing team. This person will work closely with stakeholders across Marketing from copywriters to other designers to our internal marketing gurus to produce onbrand design that creates a joyful user experience and elevates our brands.

The primary area of focus will be on our WeddingWire brand, with opportunities to design projects for our other brands and The Knot Worldwide company initiatives.The ideal candidate would promote and practice user-centered design in creating deliverables across web, mobile, email, social platforms and occasionally print.

This is a full-time position based out of our Chevy Chase, MD office, and we will not consider remote candidates at this time.

RESPONSIBILITIES:

Work under the direction of the Creative Director and Marketing Design Manager to maintain the look and feel of our brands’ visual style while finding new and exciting ways to expand our use of existing design elements
Design for projects that include but are not limited to Marketing campaigns, desktop and mobile web design, social media, and emails
Collaborate closely with internal teams to help ensure that the strategic goals and objectives are met
Provide design production assistance to the rest of the team as needed

SUCCESSFUL ASSOCIATE MARKETING DESIGNER CANDIDATES HAVE:

BFA or BA in Graphic Design
1-3 years of digital and solid print design experience (experience working on an in-house team is a huge plus)
Exceptional typography and with attention to detail
Strong and flexible skills in visual design and working knowledge of interface design experience (UI, UX)
Exceptional portfolio of work displaying a range of digital media applications, web, mobile, email, digital banners, etc.
Passion for clean, accessible, functional design and a sophisticated design sensibility
Ability to think about the end user of the product, how to help them best understand the key messaging and call to action, and arrange the information hierarchy accordingly
Excellent communication skills, organization and time management skills.
Ability to multi-task various projects under tight deadlines while maintaining quality is a MUST
Desire to learn how the needs of our business drive what we do
Must be a team-player, collaborator, problem solver and owner with a passion for detail
Solid background in responsive design
Working knowledge of HTML and CSS
Expert in Adobe Creative Suite (InDesign, Illustrator, Photoshop), PowerPoint
Knowledge of Sketch is a plus
Must have strong Illustration skills

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Social Media Editor

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

TKWW is looking for a Social Media Editor to join the Global Media Solutions team in New York. This position will own partner activations across TKWW’s brand platforms (The Knot, The Bump, How They Asked, and more). The ideal candidate will be a self-starter, creative thinker and able to adapt to multiple brand voices. Proven experience/interest increasing social engagement and traffic a plus. This role will be closely aligned with Sales, Marketing and Editorial.

RESPONSIBILITIES:

Own brand partnership content calendar & manage postings across all TKWW platforms with a focus on Instagram and Pinterest
Curate posts and copy to promote partner messaging and KPI’s
Use analytic tools such as Google Analytics, reporting from posting software such as Dash Hudson, Curalate, Facebook Business Manager to track growth and success across social channels as well as manage weekly reporting for our internal teams/clients
Focused on increasing engagement and followers by creating posts and captions that resonate with our audience
Regularly pitch new, innovative social concepts and ideas that can lead to revenue opportunities for our clients

SUCCESSFUL SOCIAL MEDIA EDITOR CANDIDATES HAVE:

2+ years in Social Media with an advertising agency or with a brand direct is preferred
Bachelor’s degree
Ability to write social copy and curate images
Excited about lifestyle content (weddings, baby…)
Strong organizational skills, attention to detail, and communication and writing skills
Solutions-oriented and capable of working on categories non-endemic to TKWW brands
Results-oriented drive and solid work ethic
Prior experience with Facebook Business Manager, Dash Hudson, Curalate and Google Analytics a plus
Photoshop experience preferred

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Social Media Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of the WeddingWire.in Social Media team, the Social Media Specialist is responsible for the execution of WeddingWire.in’s consumer social media strategy. You will take care of the social media team’s daily management of WeddingWire.in social media accounts - Instagram, Facebook, Twitter, Pinterest. The Social Media Executive will curate and schedule content, as well as monitor and analyze follower behavior and make recommendations on appropriate strategies to grow followers and engagement across WeddingWire.in’s channels. Key duties include shortlisting images from vendors’ social media accounts, developing content for posting, researching new channels, maintaining posting schedules.

RESPONSIBILITIES:

Interact (through phone, email, DMs) and build a good rapport with our vendor community (specially photographers and makeup artists) to source image and video content
Evangelize WeddingWire.in among social media communities to engage with couples planning their weddings
Create original content that builds meaningful connections and encourages follower engagement
Engage with followers on a daily basis, participating in conversations that surround our content and brand
Collaborate with the reporting manager on new campaign initiatives and exchange best practices
Build WeddingWire.in’s awareness across all social media networks
Collect, aggregate, and analyze data to extract insights and communicate the risk, impact, and opportunities to members of the marketing team and beyond
Manage and execute the annual social media calendar
Constantly test new ideas and engage with our followers across all platforms

SUCCESSFUL SOCIAL MEDIA SPECIALIST CANDIDATES HAVE:

Minimum 1 year of social media experience
Demonstrated success with managing social media channels Facebook, Instagram
In-depth knowledge and understanding of all social media platforms. This includes knowing what type of content works best on what platform, optimizing content accordingly, as well as understanding the different nuances of each platform.
Visual intelligence: Must have a “good eye” and identify visual content that will resonate with WeddingWire.in’s followers.
Excellent time management skills with the ability to prioritize and manage multiple projects
Web savvy and enjoys keeping up with new content-sharing technologies online
Strong creative writing and communications skills
Strong commitment to timelines, accuracy, and professionalism
Proven ability to deliver results driving follower growth and engagement growth
Excellent writing skills, copy/editing skills
Understanding of videography, photography (editing on Photoshop, Canva, Over etc.) (desired, not mandatory)
Bachelor’s Degree in Marketing, PR, or Communications with a strong academic record (desired, not mandatory)
Demonstrated success with managing social media channels - Pinterest, Twitter, LinkedIn, Youtube (desired, not mandatory)

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Sr. Manager, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for an energetic, talented Senior Manager of Product Marketing to drive product awareness, engagement and demand. This position will help develop positioning strategy and execute communication highlighting new features and product functionality highlighting The Knot and WeddingWire’s expertise as leaders in the wedding industry. This role will support the Marketing team in driving usage offerings, including registry, vendor marketplace wedding websites, apps and more. You will work with smart and creative people who will help you hone your skills and develop your career.

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL SENIOR PRODUCT MARKETING MANAGERS HAVE:

Minimum 5-7 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sr. Manager, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL SENIOR PRODUCT MARKETING MANAGERS HAVE:

Minimum 5-7 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sr. Performance Marketing Analyst

WHAT WE DO MATTERS:

ABOUT THE SENIOR PERFORMANCE MARKETING ANALYST ROLE AND OUR TEAM:

We are hiring a Sr. digital marketing analyst for our growing audience development and retention marketing teams. This position plays an essential role gathering and analyzing website and app traffic patterns and monetization across TKWW domestic and international brands. You will be closely aligned with our marketing, product and consumer marketing teams owning the responsibility for providing data analysis that is the backbone of our business direction.

RESPONSIBILITIES:

Own acquisition KPIs and analysis/commentary for weekly/monthly/quarterly reporting cadence across all TKWW brands (The Knot, WeddingWire, Bodas etc)
Proactively identify notable changes in patterns and trends across all products and brands
Support the production and distribution of marketing analytics including:

Scheduled and ad hoc reports with accompanying analysis
Prepare / centralize data for consumption by a wide variety of stakeholders including Executive
Forecasting and scenario modeling
ROI/impact analysis for marketing campaigns

Design and analyze results of A/B testing and multivariate experiments
Educate the product and marketing organizations on the practice of analytics

SKILLS & EXPERIENCE:

5+ years experience as an analyst working with digital brands (app experience a plus)
Undergraduate degree in related field (math, business, science, statistics)
Must have excellent problem-solving skills with a knack for recognizing trends/patterns in large data sets
Must be comfortable drawing key insights from data and communicating/presenting these findings to stakeholders and decision makers
Must be able to identify and communicate effectively with teams across multiple functions
Experience with A/B testing
Experience collecting and leveraging user event data for analysis (e.g. segment.io, MixPanel, Google Analytics, Adobe/Omniture)
SQL skills a plus
Experience with data visualization tools (e.g. Birst, Mode, Tableau, chart.io, Qlik)
Strong attention to detail and deadlines
Self-motivated, able to multitask, and keen to work in a collaborative environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sr. Performance Marketing Specialist, Paid Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot WorldWide is seeking an energetic, enthusiastic, highly quantitative Paid Marketing Specialist to help manage our paid online marketing initiatives. Responsibilities include managing AdWords and other paid campaigns to ensure that we are driving key metrics and optimizing campaign performance. The position involves making recommendations on acquisition programs and tactics, as well as partnering with stakeholders throughout marketing and other departments on campaigns related to their areas (e.g., B2C, social, data science). You will work with smart and creative people who will help you hone your skills and develop your career.

RESPONSIBILITIES:

Work with the Acquisition Team to help define and implement online acquisition programs to drive key B2C and B2B acquisition metrics such as Sign Ups, Mobile App Downloads, Vendor Lite Accounts, eCommerce, Lead Generation etc.
Structure, launch and manage online acquisition campaigns for the B2B and B2C audiences using AdWords, Facebook Ads Manager, Pinterest, and other third-party advertising platforms
Track campaigns and make optimizations to improve campaign performance with a mixed focus on LTV and CPA
Partner with stakeholders throughout marketing and other departments on campaigns related to their areas
Write copy and coordinate with design to generate new creative for campaigns
Report on key metrics, analyze campaign results and update budget pacing
Provide input on B2B and B2C sign up experiences
Run and analyze A/B tests on ad creative, targeting, signup landing pages, etc.
Communicate results and recommendations for growth to Senior Manager and other team members
Proactively explore new online acquisition channels, tactics and technologies to improve programs and grow WeddingWire
Track competitors’ online and mobile acquisition strategies

SUCCESSFUL AUDIENCE DEVELOPMENT SPECIALIST CANDIDATES HAVE:

Minimum 5 years professional experience
Experience running online acquisition programs (desktop and mobile), prioritizing and organizing effectively
In-depth understanding of paid acquisition best practices and platforms such as AdWords, Facebook Ads Manager, Pinterest, etc.
Extensive knowledge of online and mobile marketing landscape and trends
First-hand experience with A/B testing and customer segmentation
Familiarity with Google Analytics and other web/mobile tracking platforms
Outstanding written and oral communication skills, with exceptional attention to detail
Strong commitment to timelines, accuracy, and professionalism
Data driven approach and strong analytical skills including exceptional Excel skills
Self-directed with the ability to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and a results-driven environment

DESIRED SKILLS/EXPERIENCE:

Undergraduate major in Business, Economics, Engineering or another Quantitative or Analytical subject
Experience leading cross-team projects
Experience in regional acquisition development
Experience with eCommerce marketing
First-hand experience with databases, especially MySQL, and scripting languages
Understanding of campaign automation platforms such as Marin Software, Kenshoo, or 4cInsights

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sant Cugat, Spain

VP, Marketing

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (Bodas, The Knot, WeddingWire, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

We are looking for a highly skilled and creative individual to join our international brand as part of the marketing leadership team. Reporting to the CMO based in New York City, the VP of Marketing you will be responsible for creating, leading and measuring the overall marketing strategy for the Bodas.net operating countries. The ideal candidate will have extensive performance marketing experience and a comprehensive knowledge of branding. They will lead multiple teams, thrive in a fast-past environment and track multiple ongoing projects and responsibilities across a global organization. If you want to deliver solutions that make a difference, we would love to meet you.

RESPONSIBILITIES:

Develop and execute a clearly defined marketing and communication strategy to support consistent business growth and enhance brand equity and awareness.
Actively lead all marketing functions to achieve the company's growth, profitability, goals and align with the corporate direction.
Will be in charge of the: Editorial, Communications, Performance Marketing, and Community Manager Departments.
Manage both on-site and off-site SEO for the company.
Manage of organic search engine performance and goal-setting based on site impressions, clickthrough rates, traffic, and conversions.
Lead marketing efforts for the Bodas brand and encourage strong collaboration and teamwork to execute cross-departmental and cross-organizations initiatives.
To manage the entire marketing budget and metrics, providing reports on performance of processes and programs and transform data into actionable insights and recommendations.

SUCCESSFUL VP of MARKETING DIRECTOR CANDIDATES HAVE:

10-15 years of progressive Marketing experience at the senior level
Demonstrated experience contributing as a key member of management team
Bachelor’s Degree required in Business, Marketing, or a related field. MBA preferred
Fluency in English and Spanish is a must.
Strong experience with best strategies in digital sales.
Strong analytical, planning, forecasting, and financial skills.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Learning & Development Specialist

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India, a leading global platform connecting engaged couples with wedding and event professionals, is seeking a Specialist in Learning and Development (you!) to join our high-growth team to oversee sales, process and quality training. You would be responsible for developing the skills of our local sales and operations teams and setting them up for high performance. The Learning & Development Specialist will work alongside all process stakeholders to plan and execute programs to onboard, train and coach the local sales office.

RESPONSIBILITIES:

Oversee and execute the training and onboarding of new team members while maintaining library of existing training documents and creating new training materials
Facilitate New Hire Orientation experience for new employees including but not limited to Company Overview and Product level details
You coach team members individually and as part of a group to influence pitching/selling behavior and develop skills and growth, while also effectively diagnosing performance gaps and associated coaching plans
Conduct daily role play and call shadowing sessions to coach team members through various teaching scenarios
Develop reward programs to recognize high-performing top-talent and to encourage productivity among the team
Maintain a deep understanding of the organization’s local and global strategic goals, feature and service offerings, positioning and processes and be able to clearly explain and train new team members
Develop and nurture professional relationships with all levels of employees, while serving as a champion and representative of the company’s Core Values
Host continued education opportunities that develop the technical skills and efficiencies of team members and resulting in higher retention of employees

SUCCESSFUL TRAINING & DEVELOPMENT SPECIALIST CANDIDATES HAVE:

A thorough understanding of the sales process and inside sales selling techniques and self-driven priority for customer service.
Previous, demonstrated experience (4+ years) in Sales, one year minimum of which is in training, and additional experience in mentoring.
A proven ability to achieve sales quotas.
A strong business acumen, sound judgement, professional and personal integrity, a proactive nature coupled with flexibility and an analytical mind that craves the opportunity to problem solve.

YOU ARE:

A builder, deeply motivated to impact positive change.
Assertive, self-confident, results-oriented and known for exceeding performance goals.
Excited by the fast pace, driven with high-energy and you thrive in variety.
Attentive to details and take pride in thoughtful work.
An organized and excellent project manager who enthusiastically gets things done.
Self-motivated, managing your own time and use down time to be proactive.
A multi-tasker, but prioritize tasks by urgency and importance.
Comfortable collaborating with all levels of management.
Always asking "what if?" and then like to use your resources to find the answers.
A strong written and oral communicator.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Corporate Recruiter

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The smart and fast-paced Corporate Recruiter (you!) will identify and hire amazing talent for our tech teams. The Corporate Recruiter will partner with hiring managers to create comprehensive interview plans and meet aggressive hiring goals across The Knot Worldwide’s Engineering, Product and Design teams. You will be joining a power-house Talent Acquisition team that hires top talent to makes The Knot Worldwide a thriving business and an awesome place to work.

RESPONSIBILITIES:

Collaborate with hiring managers and key stakeholders to determine business needs
Source relevant profiles through multiple active and passive channels
Conduct screening and skills assessment, qualify candidates and provide recommendations to the hiring manager; Use additional parameters like skillset and culture
Build and maintain solid relationships with candidates, ensuring a positive candidate experience
Provide reporting to hiring managers on open reqs and provide updates on plan to fill
Compose, monitor and maintain job postings on various job portals
Brief candidates about job responsibilities, salary and benefits
Complete and submit candidate scorecards complete with interview notes, recommendation to hire and feedback
Represent The Knot Worldwide at events (meet-ups, networking, etc.)
Coordinate and schedule candidates to come onsite to our offices in NY, DC and Austin, TX

SUCCESSFUL CORPORATE RECRUITER CANDIDATES HAVE:

Prior experience of 1-2 years in a Recruitment/ Staffing/ Talent Acquisition role
Excellent communicator (in-person, phone, and written) combined with an enthusiastic and dynamic personality
Ability to build quality relationships with internal stakeholders, partners and candidates
Exceptional organizational skills
Competent in maintaining confidential information
Familiar with and has exposure to technology-based platforms (can explain our services to potential candidates)
Self-directed with the ability to take initiative
Flexible and eager to do whatever is required – sometimes your responsibilities may shift depending upon the current needs!
Bachelor’s degree required
Open to travel to our various offices (DC, Austin, Omaha, Barcelona)

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

NYC

Employee Experience Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a vibrant and creative Employee Experience Specialist to join our team in New York. Be a leader of fostering an authentic culture and creating a unique and positive employee experience by curating company-wide events and programming that align with our Global Core Values. Our employees show up with a deep desire to positively impact couples, professionals, and the colleagues we work alongside each day. Be a part of elevating our community while continuing to make The Knot Worldwide a great place to work!

Responsibilities

Dream up, plan and execute on amazing culture and engagement programming with local Events Committees including by not limited to: determining event details, budgeting, scheduling, vendor management, ordering supplies, set up, and break down
Serve as the liaison for Community Groups assisting in recruitment efforts, event management and initiative execution
Optimize and ensure successful execution of employee onboarding, orientation sessions, and activities in the NY office
Partner with the Talent Acquisition team on the Summer Intern program across US offices: coordinate with all stakeholders for executing programs/events, including presenters, office operations teams, intern outings with partner companies, and hiring managers
Partner with the Benefits team on our wellness program and supporting activities, learning sessions and additional perks
Work closely with Internal Communications to ensure successful development of weekly communications via newsletters and intranet pages
Oversee the Employee Recognition Program that celebrates employee milestones, anniversaries, and accomplishments
Collaborate with Learning and Development team on our mentorship program design and implementation, matching process, and training sessions
Create content for corporate social media channels (Instagram, Facebook, LinkedIn) that support our talent and employer brand

SUCCESSFUL EMPLOYEE EXPERIENCE SPECIALIST CANDIDATES:

You have 1-2 years experience planning events, project management, new hire onboarding, and/or engagement initiatives
You are super-organized, with exceptional attention to detail and a love for ticking things off lists
You have knowledge of Word, Excel, PowerPoint, Google Calendar, and G-Suite
You thrive in a multi-tasked, fast paced environment
You are a strong communicator and able to articulate ideas in an organized concise manner with strong written and verbal skills
You have the desire to innovate, identify problems and find creative solutions
You are enthusiastic with the ability to thrive in an atmosphere of constant change
You are a collaborator, who can build relationships with stakeholders both internally and external to TKWW

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Executive Assistant

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Executive Assistant at The Knot WorldWide enables the success of our teams through organization, coordination and administrative support of the Executive Team in our Chevy Chase, MD office, specifically the CEO and CFO. Responsibilities include, but are not limited to calendar and meeting management, arranging domestic and international travel, meeting and event planning, and general administrative support. The Executive Assistant is expected to know and understand the Executives for whom they will provide support, anticipate their needs and proactively provide assistance that will enable their ability to execute with high velocity. The Executive Assistant will be exposed to highly sensitive information and is expected to maintain confidentiality and interact professionally with employees, management, Board of Directors, customers, partners and investors.

The organized and experienced Executive Assistant (you!) will help coordinate logistics, balance multiple priorities at once, and enable our executives to be more effective. You will coordinate and execute scheduling and logistics that will drive broader team connectivity. You will work closely with a Global Leadership Team and other key business partners and report to the Associate Director, Office Experience.

RESPONSIBILITIES:

You manage scheduling, logistics and expenses, including booking domestic and international travel through Egencia
You process expenses using Coupa
You are a problem-solver, always looking for creative ways to support and anticipate the needs of the Executive Team to facilitate efficiency and high levels of execution
You facilitate internal meetings with Executives and key stakeholders
You will be a member of the Office Experience Team in support of a positive employee experience at The Knot Worldwide
You manage relationships with a variety of stakeholders including external vendors, Board of Directors and senior leaders at The Knot WorldWide
You lead and collaborate on special projects
You collaborate with a broader network of TKWW Executive Assistants and Coordinators on cross-team backup support and broader company initiatives

SUCCESSFUL EXECUTIVE ASSISTANT CANDIDATES HAVE:

5-10 years of administrative experience supporting senior-level leadership and executives
Exceptional verbal and written communication skills and can use judgement to articulate the importance of an issue
Exceptional organizational skills and fierce attention to detail
The ability to deal with ambiguity and prioritize tasks in response to unexpected changes in priorities/requests.
Demonstrated the ability to proactively approach tasks
Strong intuition and ability to develop and maintain high trust and to be comfortable working with limited instruction and guidance
Poise and professionalism to match the seasoned executives for whom they support
Proficiency in Microsoft Office and Google Apps
BS or BA degree preferred

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You must be comfortable with ambiguity, able to work autonomously, and energized by supporting a team that's helping a rapidly growing company scale globally.
You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

HR Business Partner

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and have fun? TKWW is in search of a HR Business Partner for our General Administration organizations. This would mean supporting our Executives from the Legal, People, Accounting, Finance and Registry teams. Championing the TKWW values, you will help design, build, and deliver talent management programs that will promote employee engagement, drive high levels of performance and create a unique employee experience to positively impact business results.

This role isn’t just about the tactics; it’s about delivering rich HR programs within the GA organizations and guiding leadership on the value of a strong business partner model and talent management imperatives. You will get exposure to a wide range of interactions across all organizational levels on a regular basis. As an HRBP, you will be “the face of HR” to these organizations, building strong relationships with employees at all levels of the organization.

The HR Business Partner will wear many hats and work at both the strategic and tactical level. You will be constantly innovating, implementing change, building scalable models, and trying to develop your organization while retaining top talent. You will be involved in the entire employee life cycle for your organization which will present a wide range of responsibility and opportunity to positively impact the GA functions. This includes but is not limited to onboarding assistance, employee relations, coaching, performance management, merit and promotions, and employee exits.

Reporting to the Sr. Director, Global Talent Management, you will partner closely with business leaders to understand the broader strategic objectives and determine relevant talent management strategies that drive performance, promote the culture and make TKWW a great place to work.

RESPONSIBILITIES:

Responsibilities include; executing HR objectives, employee relations, performance management, compensation planning, talent planning/workforce analysis, learning and development and organizational effectiveness initiatives.

Maintain a deep understanding of the organization strategic goals, product & service offerings, revenue models and key initiatives
Partner with GA organizations to execute human capital strategy in line with business objectives
Develop effective relationships with leaders within the GA Teams to provide coaching and influence matters relating to People with both new Managers to Sr. Leaders
Evaluate and advise on the impact of changes on employees, HR systems, and operations
Analyze a broad range of HR data to identify valid insights and proactively convert these insights into recommendations. Collaborate with business leaders to design organizational structures, job roles and talent management processes to drive organizational strategy and meet business objectives
Partner with HR Operations team to ensure execution of all human resources operations within the GA Teams including HR Operations, Immigration, Recruiting and HRIS
Determine appropriate reports, dashboards, etc. to support client groups
Act as the primary point of contact and HR advisor to employees in client group on human resources topics
Partner with GA Teams on all employee relations matters including adherence to policy, grievances, voluntary and involuntary terminations. Work collaboratively with business leaders and legal partners to develop and execute resolution strategies
Advise on all performance management concerns within the GA Teams; Provide expertise related to performance management
Provide guidance on reorganization decisions including appropriate structure and role design for optimal business performance, talent planning, and management, and change management activities
Builds, recommends, and implements new initiatives from beginning to finish with minimal assistance or support

SUCCESSFUL HR BUSINESS PARTNER CANDIDATES HAVE:

Minimum qualifications include a BA or BS degree
PHR or SHRM-CP preferred but not required
Previous experience as a Human Resource Generalist with a strong understanding of general HR concepts, practices, and compliance
5-7 years of People-related experience, preferably in a high-growth technology organizations
Proven expertise in developing partnerships with senior management and influencing key business decisions
Demonstrated ability to manage human resources at both the strategic and tactical levels
Strong business acumen, sound judgment, professional and personal integrity, initiative and flexibility, combined with solid analytical and problem-solving skills
Assertive, high energy, independent, results-oriented demeanor and a strong drive to succeed
You are a builder, deeply motivated to impact positive change
Able to collaborate with and gain the trust of departmental leadership in designing and facilitating talent planning process that ensures business continuity and helps to achieve talent goals
Able to align and support people strategies with broader organizational goals through the creation of people development programs and processes that leverage employee talents and motivate their sustained commitment to company success
Ability to be comfortable and effective in a fast-paced environment with limited established structure
Experience leading change in a highly-complex organization undergoing significant transformation
Demonstrated ability to manage multiple tasks simultaneously in a hands-on manner, adjusting to issues as needed in a dynamic work environment
Ability to prioritize and effectively anticipate and respond to issues as they arise
High level of emotional intelligence and strong interpersonal skills
Data-driven and detail oriented
Proactive willingness to identify a problem, find a solution, and see it through to implementation from start to finish with full ownership of the process
Desire to innovate and improve within the organization
Proactive and can operate autonomously

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

HR Business Partner (Technology & Product)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are looking for a qualified, HR Business Partner, that will focus on two primary strategic initiatives for our organization. The first key part of this role will be to oversee all HR topics associated with our Technology and Product functions, and ensure they’re aligned with our business goals, partnering closely with our CTO and CPO as well as their leadership teams. Equally as important, this role will reach outside of the Technology and Product functions and interact with employees at all levels, across all teams, in our NY office. You will be known as the “go-to” on the ground HR resource in the NY office and will therefore provide geo-support to all teams that reside there (even outside of your main client group). You will partner closely with the HRBP’s for other teams and involve them as appropriate on matters related to their client groups.

Our ideal candidates should have solid experience with HR practices and client group management. You will communicate with Executives and with senior managers to express new ideas and suggest solutions, considering budget limitations and our company culture. You also have a strong background working in fast-paced technology companies and are familiar with Software Engineer and Product Manager’s profiles and know what makes them tick!

As a member of the Talent Management Team, you will play a key role in HR-related initiatives, including but not limited to learning & development, performance management, and HR metrics. This role is responsible for helping design, build, and deliver talent management programs that will promote employee engagement, drive high levels of performance, retain top talent, and create a unique employee experience to positively impact business results.

This role will operate at both a strategic and tactical level. It is about delivering rich, scalable HR programs within your assigned client groups and guiding leadership on the value of a strong business partner and talent management practices. You will be tasked with building strong relationships with employees at all levels in the organization. You will be involved with the entire employee life cycle for your client groups which provides responsibility and opportunity to positively impact the team.

Ultimately, you should be able to act as a consultant on human resources management and organizational changes. This position will partner closely with Talent Brand, Talent Acquisition, and key stakeholders cross-functionally to ensure the development and advancement of an empowered values-driven culture, and proactively plan for and address organizational needs.

RESPONSIBILITIES:

Provide senior-level HR leadership in our NY office, with high influence and involvement in shaping morale, culture, and office norms. Consult with all management levels and provide daily HR guidance.

Execute HR objectives while maintaining a deep understanding of the organization’s strategic goals and objectives
Collaborate with business leaders to provide guidance on organizational structures, job roles and design for optimal business performance, and talent management planning and processes to drive organizational strategy
Advise on positive change management activities
Think with a Global mindset and work with Executives and HRBP’s globally as needed
Partner with HR Operations team to ensure compliant execution of all HR operations within your client groups including immigration, Total Rewards, and more
Partner with your client group’s business leaders and manage all employee relations matters including adherence to policy, grievances, voluntary and involuntary terminations. Work collaboratively with business leaders and legal partners to develop and execute resolution strategies, escalating as appropriate.
Strategize, advise, and oversee strong performance management practices with your business leaders, remaining aligned with the Talent Management Team’s goals and objectives.
Manage employee exit and onboarding processes consistent with our standard operating procedures
Evaluate and advise on the impact of change on employees, HR systems, and operations
Determine appropriate reports, dashboards, etc. to support client groups
Analyze a broad range of HR data to identify valid insights and proactively convert into recommendations.
Build, recommend, and implement new initiatives from beginning to finish with minimal assistance or support.
Regular travel (about 25%) to multiple offices where your stakeholders are located: Washington, D.C. and Austin, TX.

SUCCESSFUL HR BUSINESS PARTNER CANDIDATES HAVE:

Bachelor’s degree required in Human Resources or a related field
SPHR/PHR or SHRM-SCP/CP certification required
7+ years of direct HR-related experience
2+ years of experience in a high-growth technology organization, specifically working with technology and product teams and Executives
Prior experience as an HR Business Partner and HR Generalist with a strong understanding of general HR concepts, practices, and compliance
Experience in leading change in a highly-complex organization undergoing significant transformation
Experience working with remote colleagues and global HR counterparts
Proven expertise in developing partnerships with senior management and influencing key business decisions
Demonstrated ability to manage human resources at both strategic and tactical levels
Ability to take initiative while having flexibility, combined with solid analytical and problem-solving skills
Strong ability to organize and prioritize with excelling written and verbal communication skills
Comfort in managing through ambiguity and change management
Experience designing and implementing scalable operational HR programs
Demonstrable experience with HR metrics
Thorough knowledge of labor legislation
Full understanding of all HR functions and best practices

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

HR Generalist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The HR Generalist will be responsible for supporting the HR Business Partners on the Talent Management Team. This role will play a key function in providing administrative support as well as tactical execution. Your role will require you to wear many hats and will be far from one-dimensional. You will undertake a wide range of HR tasks from organizing trainings, coordinating with our Total Rewards team, and ensuring compliance with our existing practices while helping make suggestions on how to improve them! You will be a point person for on the ground HR support in our Austin, TX office. You will partner closely not just with Talent Management, but also with our Employee Experience, Office Experience, Talent Acquisition, and payroll teams.

RESPONSIBILITIES:

Act in a highly accessible shared service role, partnering with all areas of HR and other internal clients
Assist in coordinating and organizing learning and development initiatives.
Provide support to employees and HR Business Partners in various HR-related topics such as employee relations, performance management, onboarding, offboarding, policy creation, dissemination and compliance, and more.
Provide support specifically to the Sales HR Business Partner on an ad hoc basis. This is the largest organization and where day-to-day assistance will be needed the most.
Maintain and audit all job descriptions and exemption status regularly.
Create and modify Powerpoint and Google Presentations to create visually appealing, branded decks for stakeholders
Promote HR programs to create an efficient and conflict free workplace
Manage documentation of all HR standard operating procedures, partnering with the Talent Management Team to record best practices and processes as they’re developed with your assistance
Ensure compliance with all Labor regulations
Manage Labor regulation signage in various office locations across the US

SUCCESSFUL HR GENERALIST CANDIDATES HAVE:

Bachelor’s degree required
~2 years direct experience in HR
Strong understanding of general HR compliance and legislation
Good knowledge of employment and labor laws
Excellent skills in PowerPoint and the Google Suite required
Strong written and verbal communication skills
Strong emotional intelligence and interpersonal skills
Aptitude in problem solving
Desire to work as a team with a results-driven approach
General comprehension of Sales and Business Operations and terminology
Proven experience as an HR Generalist, Coordinator, or Administrator preferred
Prior HRIS experience is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The experienced and impassioned Product Manager (you!) will help set the strategic direction of the WeddingWire product strategy and create features that simplify the wedding planning process for couples. You will bring entrepreneurial spirit, creative problem solving and user-centric design thinking to our team to build new products from minimally viable experiments to iterating and scaling existing products. You will work closely alongside engineering, design and other key business partners and report to the VP of Product Management.

RESPONSIBILITIES:

By way of thorough research and understanding, define and oversee the strategic direction of our Marketplace products in close collaboration with engineering, design and other key business partners.
Passionately drive outcome-focused execution knowing with confidence that what matters most is how the product impacts our customers and our business.
Productively collaborate with leaders across the organization, from marketing and sales to finance and operations, to ensure cohesion between your products and the overall product experience.

SUCCESSFUL PRODUCT MANAGER CANDIDATES HAVE:

A minimum of five years in product development, specifically within an agile environment.
Demonstrated experience with setting strategic direction and helping to ideate and launch new products and experiences.
A motivated desire to use quantitative and qualitative data in making product decisions, while having experience with user science tools + methods.
Proficiency in utilizing a variety of analytical tools and a proven track record of creating quality consumer experiences that accommodate user needs and business requirements.
The ability and mindfulness to communicate clearly, collaborate effectively with team members across all levels of the organization.
An exceptional visual intelligence with a “good eye” toward keen aesthetics, strong empathy, and a user-centered mentality.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Product Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are looking for a full-stack product designer who wants to build products that matter! This means someone who is passionate about partnering with Product Owners and Engineers to set the strategic vision, interaction design direction, and visual design polish and assets that make our products world class.

RESPONSIBILITIES:

Be a great product squad partner

Work as a partner in an autonomous, full-stack, product team.
Work with software development teams to meet technical requirements.
Lead design studios to facilitate a shared design process.

Be a great product designer

Know and love our users, understand their pain points, listen to their feedback, walk in their shoes, be their champions.
Collaborate with our research team.
Effectively present to and discuss solutions with stakeholders.
Design visually elegant interfaces that are easy to use across platforms.

Be a great design team partner

Contribute to a cohesive user experience via the growth of our design system.
Participate in design team reviews/critiques.
Improve the designers around you as you improve yourself as well.

SUCCESSFUL SENIOR PRODUCT DESIGNER CANDIDATES HAVE:

3-6 years of experience as a full-stack product designer.
A Bachelor’s or Master’s Degree in Product Design, Interaction Design, or a related field (or equivalent proven field experience).
A great online portfolio.
Experience defining patterns/style guides, performing user testing, and building low to high fidelity prototypes.
Proficiency in Sketch, InVision, Abstract, usertesting.com. Additional programs (Principle) a plus.
A solid understanding of software development and how to collaborate with developers.
A passion for research and have facilitated user testing and studies/analysis of user feedback and behavior.
Respect for balancing quantitative as well as qualitative data alongside empathy as a driver for innovative, user-centric solutions.
A strategic mindset.
Excellent communication skills.

Please provide a supporting portfolio link (with password, if applicable) or a PDF version of your cases studies.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear, ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Product Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Be a great product squad partner

Work as a partner in an autonomous, full-stack, product team.
Work with software development teams to meet technical requirements.
Lead design studios to facilitate a shared design process.

Be a great product designer

Know and love our users, understand their pain points, listen to their feedback, walk in their shoes, be their champions.
Collaborate with our research team.
Effectively present to and discuss solutions with stakeholders.
Design visually elegant interfaces that are easy to use across platforms.

Be a great design team partner

Contribute to a cohesive user experience via the growth of our design system.
Participate in design team reviews/critiques.
Improve the designers around you as you improve yourself as well.

SUCCESSFUL SENIOR PRODUCT DESIGNER CANDIDATES HAVE:

3-6 years of experience as a full-stack product designer.
A Bachelor’s or Master’s Degree in Product Design, Interaction Design, or a related field (or equivalent proven field experience).
A great online portfolio.
Experience defining patterns/style guides, performing user testing, and building low to high fidelity prototypes.
Proficiency in Sketch, InVision, Abstract, usertesting.com. Additional programs (Principle) a plus.
A solid understanding of software development and how to collaborate with developers.
A passion for research, with experience facilitating user testing and conducting studies/analysis of user feedback and behavior.
Respect for balancing quantitative as well as qualitative data alongside empathy as a driver for innovative, user-centric solutions.
A strategic mindset.
Excellent communication skills.

Please provide a supporting portfolio link (with password, if applicable) or a PDF version of your cases studies.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear, ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned Sr. Product Manager to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric design thinking to our team. You’ll work closely with exceptional design and tech leads. Your Marketing and PR partners are knowledgeable and collaborative, having built up key relationships in the industry over many years.

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, development budgets, guest speakers, meetups … as well as a strong general focus on personal development.

This role is a great mix of forward-thinking strategy and highly creative, design-centered feature development, with a strategic product focus on The Knot’s wedding planning journey. We craft planning tools that help the couple stay organized, confident, and have some fun while planning their wedding.

You should be excited about building new products from Minimally Viable Experiments to iterating and scaling the existing planning products. You love helping users solve big problems and making life’s biggest moments joyful instead of stressful.

RESPONSIBILITIES:

Always put our users first
Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
Set the strategic direction in collaboration with product marketing, engineering, and design partners
Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot

SUCCESSFUL SR. PRODUCT MANAGERS HAVE:

5+ years in product development, in an agile environment
You can set strategic direction and help ideate and launch new products and experiences
You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
You have a track record of creating quality consumer experiences that solve real user needs and drive business growth
You communicate clearly and collaborate effectively with your partners and executives
You have keen aesthetics and empathy, and a user-centered mentality
You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments.You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

UX Researcher

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned UX Researcher to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your passion for user research, entrepreneurial spirit, and creative problem solving to our team. You’ll work closely with exceptional product managers and designers to help create desirable solutions to real user needs.

RESPONSIBILITIES:

Collaborate with product teams to understand product objectives, identify research questions, and translate those to in person and remote usability studies, user interviews, and surveys.
Design and execute studies that uncover user behavior and attitudes, using the right methodology for the questions at hand.
Analyze, interpret, and socialize research insights that shape our product strategy.
Be a thought leader in user research, and help educate Product team on research best practices.

SUCCESSFUL UX RESEARCH CANDIDATES HAVE:

Degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, other field emphasizing human behavior; will also consider other related fields.
2+ years experience designing and executing research plans across methods.
Experience answering meaningful and impactful consumer product questions using research
Detail oriented and self motivated to work independently on a variety of tasks.
Excellent interpersonal, communication, and collaboration skills with a knack for storytelling.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand users and put them at the center of everything you do. You advocate for our users every day.
You help us apply the right user research tools to answer important questions about user needs and best ways to meet them. Your work helps shape a better product strategy.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments. You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our New York City office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Chevy Chase, MD office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Austin, TX office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

DC, New York, Austin

Account Executive (May 2020 Grads)

Interview Process Timeline: We will begin our interview process for May 2020 graduates in March 2020. If interested, please apply now, and then you can expect to receive more updates from us regarding your candidacy and any potential next steps closer to March of 2020. Applying now will ensure you receive any email updates from us regarding this position, other open opportunities, and external company events.

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

Are you graduating college in May of 2020 and looking for a unique employee experience post-graduation?

Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in one of the following offices:

Chevy Chase, MD (Washington, DC)
Austin, TX
New York, NY

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You are in the process of completing a Bachelor's degree and it will be completed by Spring of 2020

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

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This position is not eligible for sponsorship.

---

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

NYC

Account Executive, The Bash

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Bash Team is seeking an Account Executive located in our NYC office. We are looking for a go-getter with a strong background in closing high-volume sales -specifically new accounts. You own the cold call and can close deals in the blink of an eye. Others characterize you as a people person who can build relationships quickly in order to reach sales targets and boost The Bash market presence.

The Bash is the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. The Bash empowers people to make a living doing what they love, and we take pride in being able to do so.

RESPONSIBILITIES:

Able to meet and exceed all sales and performance goals on a consistent basis
Educate potential clients on the value of The Bash and how our partnership can grow their business
Give prospective clients a strong, crisp and on point presentation over the phone
Be inquisitive, confident and know how to ask great questions to uncover the prospects needs
Eloquently convince the client why The Bash is the right company for them to work with
Committed to prospecting and cold calling in order to increase our market presence across an assigned region
Be persistent - consistently following up with potential clients to close sales
Know how to make a recommendation based on the customer’s needs and customize a plan for the client

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES HAVE:

1+ years sales experience (outbound phone sales a plus)
College degree preferred
Past experience in high-volume sales on a daily /weekly basis
Ability to work in a fast-paced environment
Driven and Self-Motivated
Proven track record of closing new accounts
CRM software experience a plus
A team player mentality and good communication skills a must

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Manager, Global Media Solutions

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The experienced and driven Account Manager (you!) will partner with our Global Media Solutions Team to develop media plans and optimize campaign and marketing opportunities to ensure long-term success for Global clients. This is a client-facing role, focused on relationship building, campaign planning, and execution. The ideal candidate is strategic, analytical and a self-starter with a passion for digital advertising and client satisfaction.

RESPONSIBILITIES:

Manage the client relationship from end to end in collaboration with the Account Executive/Sales Rep - planning and project management of campaign execution
Operate as the main point of contact for any and all matters specific to your clients
Work with Account Executive to create media plans based on client goals and objectives
Collaborate across departments and work closely with The Knot Worldwide’s Marketing and Studio teams to balance the company’s interest with the client goals
Review and manage inventory requests for media plans across multiple order management systems and documents
Partner with Account Executive and the Account Coordinator to execute on the approved media plan to ensure client goals are delivered
Confirm creative specs and asset deadlines for clients to gather assets
Ensure appropriate internal teams have the right assets with sufficient turnaround time for campaign deployment
Work with internal teams to ensure on-time campaign deployment
Communicate with agencies/clients and outside vendors as needed for implementation of custom elements
Work with Account Coordinator to monitor campaign performance and make client recommendations for optimizations to ensure we hit delivery and that client’s campaign KPIs are met
Be an expert in our ad product offerings and based on performance/client feedback provide recommendations for product enhancements to internal stakeholders
Maintain a positive, customer-centric attitude while being solutions-oriented

SUCCESSFUL ACCOUNT MANAGER CANDIDATES HAVE:

Bachelor’s degree with a strong academic record
2-3 years of experience in media (media planning at publisher or agency level)
Ability to multi-task across multiple projects and stakeholders
Results-oriented drive and solid work ethic
Excellent communication skills, both verbal and written
Strong attention to detail
Operative One (or other OMS) and Salesforce experience a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Billing Operations Specialist

WHAT WE DO MATTERS:

ABOUT THE BILLING OPERATIONS SPECIALIST ROLE AND OUR TEAM:

The Billing Operations Specialist will provide support to the Billing team with backend data processing. The BOS team manages the back-end processes including posting of deposits, credits/refunds, all payment returns, and other ad hoc projects as needed. If you like to “nerd out” over numbers with a great attention to detail this position is for you.

RESPONSIBILITIES:

Application of check payments while accurately recognizing revenue in NetSuite and Zuora.
Responsible for sending check refund requests to our NY office weekly, while making sure to accurately report the refunds in appropriate systems.
Processes all manual credit and debit memos to customer accounts as well as process external refunds and invoice item adjustments.
Owns the chargeback process which will include disputing credit card chargebacks through Clientline and AMEX in addition to working with the vendor to resolve
Will take ownership and work ACH returns in Zuora from start to finish
Consistently contributes to team efforts by accomplishing related tasks achieving timely, efficient and accurate results.
Other duties as assigned

SUCCESSFUL BILLING OPERATIONS SPECIALIST CANDIDATES HAVE:

Must be detail oriented
Take a proactive role in your workload and development.
Ability to manage time effectively and use provided resources to ensure all work is completed timely
Being flexible and adaptable while changing priorities in a fast-paced environment
Ability to work independently
Experience using Salesforce
Experience using Zuora Billing System (preferred)
Excellent communication and organization skills
Technologically savvy
Ability to be flexible with working hours where there is a business need, including evenings and weekends
Bachelor’s Degree or 2-4 years of relatable accounting experience

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Business Analyst, Customer Success

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM

We are hiring a Service Analyst for our US Local Marketplace team which connects over 2 million engaged couples with +50,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. The ideal candidate is a data-driven problem solver who enjoys digging into the numbers and studying drivers and trends. You are passionate about creating predictability, scalability and efficiency. You will lead the charge on transforming the Service organization into a data-driven business where we can measure, analyze and optimize the efficiency of our vendor experience. In this role you will work on a daily basis with various levels of the Local Sales and Service organization (representatives, managers and leaders alike). Additionally, you will collaborate with partners across FP&A, Data Science/Data Engineering, Technology and within the Local Business Operations and Local Operations Leadership teams.

RESPONSIBILITIES

Provide daily reporting and dashboard packages to illustrate key vendor trends and produce actionable insights
Benchmark and track against daily, monthly, weekly, monthly and annual performance targets and KPIs
Identify strategic areas of opportunity to improve the vendor experience through thorough analysis of feature/vendor usage patterns, maturity scores, NPS results, VoC feedback, customer experience metrics (i.e. call handling, resolution time, etc.), capacity and utilization modeling, etc.
Provide intelligence on the correlation between engagement and retention/spend patterns
Own compensation & incentive design for the channel, including analysis and recommendations on how best to motivate service representatives
Leverage insights gleaned from analyses to proactively identify signals and inform appropriate action to address/leverage
Tailor and synthesize analyses/processes down to clear communications and presentations
Assist in developing and delivering presentations for senior leadership

SKILLS & EXPERIENCE

BA/BS degree, with 2+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting and/or revenue strategy/operations
Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
Proficiency with CRM, ideally Salesforce, a plus
Experience with BI platforms/tools, a plus
Excellent analytical, problem-solving, and implementation skills
Ability to obtain, synthesize, and analyze data from disparate sources
Comfort working cross-functionally and advocating for your ideas and insights
Ability to prioritize, set deadlines, and meet aggressive goals
Thrive in fast-paced, changing environment
Outstanding written and verbal communication skills
Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
Proactive, high-energy with a hands-on approach to problem-solving
Of unquestioned ethics and integrity

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Business Development Executive

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Business Development Executive will join this high-growth team to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English and Hindi speaking professionals who will focus on creating relationships with local event business owners, understanding their needs, and onboarding them through education to grow our Indian web portal. This role will work out of our office in Gurgaon, India.

ABOUT THE ROLE:

Through phone conversations, identify, recruit and onboard new wedding professionals (photographers, banquet halls, makeup artists, etc.) with exceptional customer service
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting vendor meetings in an efficient and timely manner
In a consultative and organized way, solicit and document information about prospective vendors’ services
Drive success for company and customers and ensure quality and compliance with company guidelines by validating data through client follow up
Influence and educate prospective clients about the WeddingWire products, its benefits to their business and the success that they can expect as a pioneering member of our India platform
Communicate and collaborate with internal team members and international colleagues to develop content for vendor profile completion and facilitate feedback in support of continuous improvement
Occasionally connect and provide service to consumers (brides, grooms, and their families), assisting them in finding relevant vendors and ensuring a quality match of couple and vendor needs (pricing, size, and more)

SUCCESSFUL BUSINESS DEVELOPMENT EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Familiarity with technology-based platforms and experience explaining the benefits and functionality of a tech tool
A patient and proactive nature who is honest and empathetic
Flexibility and eagerness to do whatever is required and a willingness to shift responsibilities as needed based on demand
A team-player mentality who thrives in a collaborative environment and is receptive to feedback
A strong academic record with a Bachelor’s degree
The ability to travel across multiple locations within Delhi-NCR region on a daily basis
Native fluency in English and Hindi
Prior experience in a relationship management or sales capacity or dealing with small businesses face-to-face; previous experience in wedding industry, also a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Client Billing Specialist (Temporary)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Client Billing Specialist team works daily to resolve past due balances on active customer accounts. Our goal is to collect money for the sales team and ensure customer’s billing accounts are up to date. This role works directly with business owners via phone and email across the country. We pride ourselves on excellent customer service and we do what it takes to maintain our loyal client base while working to meet business needs.

If you are someone who enjoys seeing the reward of persistence and who isn’t afraid to pick up the phone and speak with people from all over the country, this position is perfect for you. This role is an integral part of our sales team and impacts our bottom line. The Client Billing Specialist will contact customers in regards to past due balances on their account, while providing excellent customer service to other team members and our valued advertisers. In this role you will have bonus opportunities for individual performance.

This role is full-time (40 hours/week), temporary and will end on July 31, 2020. (There is the possibility of this becoming a full time role if there is a business need in July.)

RESPONSIBILITIES:

Contact users to resolve outstanding invoices
Answer customer billing questions via phone and email
Process CC/ACH payments and update payment and contact information as needed
Negotiate and set up payment arrangements as needed
Maintain an average of 45 calls per day and track your progress via Salesforce
Provide exceptional customer service
Other duties as assigned

SUCCESSFUL CLIENT BILLING SPECIALIST CANDIDATES HAVE:

Professional written and verbal communication with internal and external customers
Self-motivation and ability to act as a team player
Strong organization skills and ability to multitask
Ability to learn processes and multiple systems quickly
Ability and desire to research accounts to get to the root cause of the customer issue
Experience using and navigating multiple computer systems
Experience in customer collections is a plus
Experience using Salesforce is a plus
Ability to work general business hours Monday - Friday

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Customer Experience Representative

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Our Couples Experience Team is dedicated to working with our Couples all across the country ensuring they have the best experience with The Knot and WeddingWire. We work closely to ensure couples are able to use our products, have access to what they need to plan their weddings and connect them with local wedding professionals so they have the best wedding Marketplace to shop with before their big event.

The Customer Experience Representative position:

The Customer Experience Representative is responsible for providing superior customer service, marketing insights and basic tech-support to our couples! You will manage client questions via phone, email, social channels and live chat. Strong communication and problem-solving skills are a must.

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming phone calls, emails and live chats
Have an understanding of the significance of providing great customer service and adhere to high standards at all times
Maintain a high productivity level, after training, to best serve our couples in a timely fashion
Communicate thoroughly with Couples, tech teams and other team members
Problem-solve technical questions and issues that Couples may have and work cross-departmentally to resolve them
Assist difficult Couples or situations with a calm and professional demeanor
Take a proactive approach toward suggesting improvements for products and platforms that our couples work with and in
Continually learn new products and stay up to date with product releases to more accurately assist clients that contact us

SUCCESSFUL CUSTOMER EXPERIENCE REPRESENTATIVE CANDIDATES HAVE:

Able to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Accurately type and respond to a Couples on the phone at the same time
Customer Service experience preferably in an online retailer or advertising industry position
Comfortable handling difficult clients or situations, keeping calm.
Must be able to work independently
Must have excellent computer skills (Word, Excel, PowerPoint, Gmail, Google Docs) and the ability to learn new systems quickly.
College degree preferred

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Customer Service Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Customer Service Specialist Team is dedicated to working with our local vendors all across the country ensuring they have the best experience with The Knot. We work closely with local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response.

The Customer Service Specialist is responsible for providing superior customer service, marketing insights, basic tech-support to local wedding pro’s! You’ll work closely with Account Executive(s) and local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response. This position is a vital role in retaining customers, collecting online ad assets, upselling current clients and surpassing your customers’ expectations!

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming calls and emails
Upsell current clients to new products to enhance their business
Save current customers from cancelling their partnership
Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
Assist customers or situations with a calm and professional demeanor

SUCCESSFUL CUSTOMER SERVICE SPECIALIST CANDIDATES HAVE:

Ability to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Customer Service experience required, preferably experience in advertising or marketing
Experience selling existing customers and ability to identify upsell opportunities, pitch products and close sales, is a huge plus.
Previous experience assisting small to medium businesses and the ability to adapt to a variety of customer types.
Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Must be able to work independently
College degree preferred

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Executive, Customer Experience

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India’s Executive of Customer Experience will join this high-growth team to drive user and vendor projects as part of the operations line of the leading global platform connecting engaged couples with wedding and event professionals. We are seeking a personable professional who, through targeted and direct contact, will help brides and grooms set realistic expectations as they embark through the wedding planning process. This relationship will support customers to be satisfied, to take more action using the WeddingWire platform.

RESPONSIBILITIES:

With exceptional customer, extensive wedding trend and etiquette knowledge and service and accountability for the full lifecycle, drive a positive customer experience measured through satisfaction, delivery of quality projects published within agreed upon timelines, etc.
Serve as a WeddingWire brand ambassador by sharing the excitement of each couples’ personal wedding planning journey, helping them maximize their experience through vendor search, planning tools, forums and editorial content and encouraging couples to take actions on vendor search, lead submission and bookings.
Customize education and communication specific to each couple based on needs, expectations, challenges, locations, preferred medium (email, phone, chat, etc.) and more.
Communicate and collaborate with internal team members and international colleagues to track and report updates to project status and contribute to the continuous development and improvement of project delivery.

SUCCESSFUL CUSTOMER EXPERIENCE EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written).
Familiarity with technology-based platforms and in-depth knowledge and experience with Customer Care.
Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand.
A team-player mentality who thrives in a collaborative environment and is receptive to feedback.
The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision.
A minimum of two years of experience, in customer-facing setting, preferably in an online setting.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

WHAT WE DO MATTERS:

----

APPLY NOW

Guragon, India

Head of Sales

WHAT WE DO MATTERS: Here at WeddingWire India, a brand of The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life's milestones. From the proposal to creating a home, and starting a family together, we're there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM: As the Head of Sales of WeddingWire India you will be the business champion and hold primary responsibility for revenue production, and operational effectiveness for one of the most dynamic, high growth divisions at The Knot Worldwide. In this capacity you will be responsible for strategic planning, business growth, operations, leadership and personnel. Working directly with the President of International Growth at The Knot Worldwide, you will lead the transformation of this business unit into a sales powerhouse.

RESPONSIBILITIES:

Architect the strategic vision to grow WeddingWire India in support of The Knot Worldwide’s growth strategies and objectives
Build expert-level understanding of the wedding vendor business vertical and develop and implement corresponding sales strategies to meet and exceed revenue goals
Establish sales objectives by forecasting and developing monthly sales quotas for regions and projecting expected sales volumes and profit for existing and new products.
Establish key performance metrics for business to drive decisions
Monitor, measure, and report on operational issues, opportunities and development plans against company objectives
Lead and manage a team responsible for day-to-day operations (sales, customer service, account management, and business development)
Develop and manage operational budgets, and perform periodic cost and productivity analysis
Recruit, develop and refresh talent
Interact with the Executive Team, Investors and Board of Directors on business updates and progress towards key objectives

SUCCESSFUL HEAD OF SALES CANDIDATES HAVE:

12+ years of experience in SMB sales leadership roles
Motivational leader with a growth mindset who can set and clearly articulate the team mission and vision
Proven track record of building successful client relationships across India
Understanding of financial management, forecasting and managing budgets
Proven success moving quickly to transform businesses and deliver top and bottom line growth
Working knowledge of leading sales practices, metrics and operational processes
MBA or other advanced degree strongly preferred

WHAT YOU LOVE ABOUT US: WeddingWire, India a brand of The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

APPLY NOW

Publisher Partnerships Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Reporting into the Director of Ad Strategy, this role will support TKWW’s day-to-day programmatic publisher advertising inventory sourcing and management. Candidates will provide appropriate inventory access for the Global Media Solutions (GMS) sales and account management teams to fulfill the needs of our advertising partners. In this role, the Programmatic Inventory Sourcing Analyst will be responsible for assisting the launch and management of programmatic buying and planning of digital media across all digital platforms: display, social, video, native, etc.

We are looking for a technically savvy, highly analytical, and experienced programmatic media buyer. In order to be considered for this role you MUST have a strong technical and ad platform acumen, with extensive experience working with Google and/or Facebook programmatic buying tools (Facebook Ad Manager, DV360, Adwords, Youtube, etc.), Ad Exchanges/SSPs (Index, Rubicon, Amazon, AppNexus, etc.), and/or DSPs (TradeDesk, Beeswax, MediaMath, etc). You must also be comfortable managing day-to-day strategic publisher relationships and have an appetite for Business Development as this role will support the sourcing and securing new supply relationships for the GMS team.

RESPONSIBILITIES:

Manage day to day relationships with key supply partners
Provide ongoing inventory forecasts/reporting & work with GMS team to deliver commitments
Monitor inventory access and spend across display & video (Impression volumes, bid rates, win rates, etc.)
Monitor and refine supply portfolio based on aggregate campaign performance ensuring the inventory is fit for stated objectives/campaign KPIs
Work with publisher partners to hit quality parameters such as pricing, ad quality, fill and various other KPI metrics
Continue to grow ad product availability by adding new publishers and sourcing new potential relationships
Support GMS Ad Operations Team to maintain relationships with relevant Supply Side Platforms (SSPs).
Provide insight and analysis from relevant Demand Side Platforms (DSPs) on aggregate campaign performance
Analyze trends and understand longer term GMS inventory requirements. Output will be forecasting a combined pipeline of supply
Forecast inventory demand across client portfolio; volume, price & quality. Ensure the supply fulfils brand requirements across always-on, seasonal and tactical campaigns

SUCCESSFUL MANAGER, SALES RESEARCH CANDIDATES HAVE:

Minimum of 3 years of professional experience, with 2 years in digital media buying; agency experience highly preferred
Deep understanding and experience of ad serving technology and SSPs : DSPs
Commercially minded & strong communication skills – ability to manage a variety of relationships from publisher partners, to ad operations, to sales, to senior leadership team
Strong analytical and numeracy skills - evidence of having approached problems from a mathematical perspective
Rigorous attention to detail
Comfort with MS Excel, data analysis, and internet technologies and able to build efficient reporting dashboards
Proactive demeanor with strong ability to collaborate cross-functionally and drive results

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Quality Analyst

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, earn and learn? WeddingWire’s Sales Associates are integral, high-performing members of the WeddingWire Sales team, building valuable partnerships with local wedding and event venues and driving meaningful success to local businesses. Our Sales Associates excel in creating connections, building rapport with business owners and decision makers, understanding their goals and needs and offering a consultative approach to service.

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Revenue Operations Analyst

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking to fill a Revenue Operation Analyst role in New York within the Global Media Solutions, Revenue Operations & Yield team. This position will aid in inventory reporting and pricing management. The ideal candidate has an analytical mind-set, detail-oriented, and an interest in learning about TKWW advertising business. The candidate will work closely with teams across the organization to drive revenue growth through data lead insights.

RESPONSIBILITIES:

Use outstanding analytical, quantitative and problem-solving abilities to inform inventory decisions
Global Yield Management, maintain rate cards and programmatic rates across multiple The Knot Worldwide properties
Provide strategic support to the Sales Organization regarding daily inquiries into inventory availability
Proactively alert the team of potential delivery issues due to overbooking, traffic changes, and site nuances
Provide recommendations for alternatives when desired inventory is sold out
Collaborate to produce inventory related reports and dashboards including sell-through analysis and forecasting models
Strategize with team members to develop ways to improve order & inventory management processes
Manage programmatic platforms (exchanges, DSPs, header bidding)
Aid in maintaining audience & data operations with the yield management team
Collaborate with cross-functional groups including Sales, Account Strategy, Product Management, Production and Marketing to identify inventory opportunities
Own the process of setting sales goals and act as an advisor to sales management using data-driven reasoning

SUCCESSFUL REVENUE OPERATIONS ANALYST CANDIDATES HAVE:

BA/BS Degree
1+ years of experience in ad operations, ad tech, or online media/advertising with experience in inventory management a plus
Outstanding analytical and problem-solving skills and Advanced Excel proficiency required
Eagerness to learn quickly and take on projects with a sense of urgency and accountability
Experience with Google Ad Manager & Operative. One or other order management tools preferred
Experience with Yieldex preferred
Knowledge of DMPs, DSPs and Audience Extension preferred, but not required
Must possess excellent attention to detail

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Analyst, Business Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM

We are hiring a Sales Analyst for our US Local Marketplace team which connects over 2 million engaged couples with +50,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. The ideal candidate is a data-driven problem solver who enjoys digging into the numbers and studying drivers and trends. You are passionate about creating predictability, scalability and efficiency. You will proactively identify opportunities to grow Local bookings and revenue performance while optimizing profitability. In this role you will work on a daily basis with various levels of the Local Sales and Service organization (representatives, managers and leaders alike). Additionally, you will collaborate with partners across FP&A, Data Science/Data Engineering, Technology and within the Local Business Operations and Local Operations Leadership teams.

RESPONSIBILITIES

Support internal executives, the global sales team, and the Local Operations team with detailed visibility into all aspects of business performance
Define, track and monitor KPIs that impact the business
Create and distribute reports and dashboards for monthly, quarterly, and annual reporting, as well as ad hoc reporting needs
Work independently to process information and data to create reports on activities, trends, and projections
Drive performance improvements across the sales organization and build the foundation for it to scale
Collaborate as needed with other sales & revenue strategy team members on ad hoc reports, analyses, and projects
Own key reports/analyses which may include but are not limited to: bookings and revenue forecasting, sales capacity & headcount modeling, quota modeling & distribution, compensation & incentive design, budget planning, analysis & maintenance, rep performance/productivity, vendor unit and revenue cohort retention, and pricing/profitability
Leverage insights gleaned from analyses to proactively identify signals and inform appropriate action to address/leverage

SKILLS & EXPERIENCE

BA/BS degree, with 2+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting and/or revenue strategy/operations
Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
Proficiency with CRM, ideally Salesforce, a plus
Experience with BI platforms/tools, a plus
Excellent analytical, problem-solving, and implementation skills
Ability to obtain, synthesize, and analyze data from disparate sources
Comfort working cross-functionally and advocating for your ideas and insights
Ability to prioritize, set deadlines, and meet aggressive goals
Thrive in fast-paced, changing environment
Outstanding written and verbal communication skills
Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
Proactive, high-energy with a hands-on approach to problem-solving
Of unquestioned ethics and integrity

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Analyst, Business Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM

RESPONSIBILITIES

Support internal executives, the global sales team, and the Local Operations team with detailed visibility into all aspects of business performance
Define, track and monitor KPIs that impact the business
Create and distribute reports and dashboards for monthly, quarterly, and annual reporting, as well as ad hoc reporting needs
Work independently to process information and data to create reports on activities, trends, and projections
Drive performance improvements across the sales organization and build the foundation for it to scale
Collaborate as needed with other sales & revenue strategy team members on ad hoc reports, analyses, and projects
Own key reports/analyses which may include but are not limited to: bookings and revenue forecasting, sales capacity & headcount modeling, quota modeling & distribution, compensation & incentive design, budget planning, analysis & maintenance, rep performance/productivity, vendor unit and revenue cohort retention, and pricing/profitability
Leverage insights gleaned from analyses to proactively identify signals and inform appropriate action to address/leverage

SKILLS & EXPERIENCE

BA/BS degree, with 2+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting and/or revenue strategy/operations
Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
Proficiency with CRM, ideally Salesforce, a plus
Experience with BI platforms/tools, a plus
Excellent analytical, problem-solving, and implementation skills
Ability to obtain, synthesize, and analyze data from disparate sources
Comfort working cross-functionally and advocating for your ideas and insights
Ability to prioritize, set deadlines, and meet aggressive goals
Thrive in fast-paced, changing environment
Outstanding written and verbal communication skills
Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
Proactive, high-energy with a hands-on approach to problem-solving
Of unquestioned ethics and integrity

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Associate

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Senior Director, Local Marketplace

WHAT WE DO MATTERS:

ABOUT THE SENIOR DIRECTOR, US LOCAL MARKETPLACE ROLE AND OUR TEAM:

We are hiring a senior director for our US Local Marketplace team which connects over 2 million engaged couples with +500,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. This position plays an essential role in solving complex problems across our two-sided marketplace in areas such as pricing, product strategy, go-to-market optimization, and analytics. This person needs to be a strong analytical thinker who is equally comfortable driving strategy as well as execution in a cross-functional environment in close coordination with stakeholders across sales, marketing, product, operations, and analytics.

RESPONSIBILITIES:

Responsible for leading and taking complete ownership key strategic initiatives related to marketplaces across all TKWW brands (The Knot, WeddingWire, etc)

Identify problems & proactively come up with solutions rooted in data across all products & brands
Support internal capability development around marketplace management and optimization

Support the production and distribution of marketplace analytics including:

Marketplace health KPIs
Retention reporting & optimization
Forecasting and scenario modeling
ROI/impact analysis

Identify new revenue opportunities and next-generation advertising products

SUCCESSFUL SENIOR DIRECTOR, LOCAL MARKETPLACE CANDIDATES HAVE:

5+ years experience in an analytical role (finance or consulting experience a plus)
Post-graduate degree (e.g. MBA) preferred
Must have excellent problem-solving skills with a knack for recognizing trends/patterns in large data sets
Must be comfortable drawing key insights from data and communicating/presenting these findings to stakeholders and decision makers
Must be able to identify and communicate effectively with teams across multiple functions
SQL and/or Salesforce skills a plus
Experience with data visualization tools (e.g. Birst, Mode, Tableau, chart.io, Qlik)
Strong attention to detail and deadlines
Self-motivated, able to multitask, and keen to work in a collaborative environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Service Analyst, Business Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM

RESPONSIBILITIES

Provide daily reporting and dashboard packages to illustrate key vendor trends and produce actionable insights
Benchmark and track against daily, monthly, weekly, monthly and annual performance targets and KPIs
Identify strategic areas of opportunity to improve the vendor experience through thorough analysis of feature/vendor usage patterns, maturity scores, NPS results, VoC feedback, customer experience metrics (i.e. call handling, resolution time, etc.), capacity and utilization modeling, etc.
Provide intelligence on the correlation between engagement and retention/spend patterns
Own compensation & incentive design for the channel, including analysis and recommendations on how best to motivate service representatives
Leverage insights gleaned from analyses to proactively identify signals and inform appropriate action to address/leverage
Tailor and synthesize analyses/processes down to clear communications and presentations
Assist in developing and delivering presentations for senior leadership

SKILLS & EXPERIENCE

BA/BS degree, with 2+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting and/or revenue strategy/operations
Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
Proficiency with CRM, ideally Salesforce, a plus
Experience with BI platforms/tools, a plus
Excellent analytical, problem-solving, and implementation skills
Ability to obtain, synthesize, and analyze data from disparate sources
Comfort working cross-functionally and advocating for your ideas and insights
Ability to prioritize, set deadlines, and meet aggressive goals
Thrive in fast-paced, changing environment
Outstanding written and verbal communication skills
Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
Proactive, high-energy with a hands-on approach to problem-solving
Of unquestioned ethics and integrity

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Service Training Manager

WHAT WE DO MATTERS:

ABOUT OUR TEAM:

The Training & Enablement team is dedicated to working with our sales and service executives at all levels and all locations to ensure they have the resources, training and information to succeed.

We work closely with the local sales and service teams to optimize rep productivity, increase effectiveness, and improve customer relations.

ABOUT THE ROLE:

As a Service Training Manager your goal will be to help identify the needs of our service representatives and opportunities for increasing effectiveness and compliance. You will help plan and execute solutions to address those needs including training, coaching and building resources. This position is a vital role in advocating for our customers, increasing customer retention rates and strengthening the connection between sales and service functions.

RESPONSIBILITIES:

Inspect behaviors and challenges of the service team through regular call shadowing, coaching sessions and assessment of service representatives.
Diagnose skills gaps and opportunities for improvement both on individual and team level; Seek opportunities for efficiency and strategies to align the organization. Anticipate needs of the customers and service teams.
Create and maintain process documentation and centralized knowledge base for the service organization; Share and collaborate with local sales for efficiency.
Develop effective copy to position customer service and retention tactics, product offerings and objection handling; Work with service leadership on the best ways to utilize materials and roll out to the team.
Build training content that is informative and directly addresses the needs of the service representatives with measurable outcomes and methods for accountability.
Deliver best in class service training (workshops, roundtables, communications) using engaging and effective methods; Train both in-person as well remotely to teams of all sizes and experience levels.
Utilize data-driven approach to track, measure and assess the adoption and effectiveness of programs and their impact on performance.
Assess and further develop the Onboarding experience for all service teams. Collaborate with Sales trainers to streamline for efficiency and alignment.

ADDITIONAL REQUIREMENTS:

Strong background understanding and distilling technical features for both consumer facing and enterprise facing products.
Experience training and/or managing service representatives in a professional environment
Strong written communication skills with heavy experience in content creation
Comfortable public speaking and engaging presentation skills
3+ years customer service and/or B2B sales experience
Working knowledge of Google Drive & Apps including Docs, Slides and Sheets
Knowledge of Salesforce, Zuora, Yesware and Fuze a plus
College degree preferred
Estimated quarterly travel required

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sr. Analyst, Affiliate & Revenue Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking to fill a Sr. Analyst, Affiliate & Revenue Operations role in New York within the Global Media Solutions, Revenue Operations & Yield team. This position will aid in managing affiliate data platforms, partner with our Editorial team to track, analyze, and optimize affiliate marketing campaigns, while also aiding with reporting across TKWW ad inventory. The ideal candidate has an analytical mind-set, is strategic, and a self-starter with an interest in improving technical skills. The candidate will work closely with teams across the organization to drive affiliate revenue growth and value to users across our company’s portfolio of sites.

RESPONSIBILITIES:

Identify affiliate opportunities and partner with cross-functional teams: editorial, sales, and product, to guide affiliate marketing strategy to drive towards revenue targets and performance goals
Own end-to-end Affiliate marketing reporting channels to track the performance of affiliate content and partnerships
Create, manage, summarize, and present revenue and performance reports on a regular cadence to help drive data-informed decisions
Manage technical aspects of linking, tracking, and record-keeping of affiliate relationships
Become fluent in marketplace dynamics and assist in crafting dedicated affiliate marketing strategies that address TKWW Audience
Analyze DMP data to suggest viable Audience Segments
Aid in maintaining audience & data operations with the yield management team
Manage vendor relationships and lead regular calls with organized agendas
Identify opportunities for revenue growth across revenue channels

SUCCESSFUL SR. ANALYST, AFFILIATE & REVENUE OPERATIONS CANDIDATES HAVE:

Bachelor’s degree with a strong academic record
2-3+ years media/digital industry experience at an Ad Agency, Publisher, or Ad Tech Vendor
Outstanding Excel skills required; VLookups and pivot tables required, with the ability to analyze and build reports
Strong organizational skills, attention to detail, and communication skills
Solutions-oriented and capable of working on complex problems with an interest in improving technical skills.
Experience establishing and growing an affiliate network and familiarity with affiliate platforms such as Skimlinks is a plus (or similar platforms such as Amazon, Share a Sale, Rakuten, etc.)
Ability to multi-task across multiple projects and stakeholders
Results-oriented drive and solid work ethic
Prior experience in analytics platforms or tools: Yieldex, CDP, or Data Management Platforms (DMP)
Knowledge of Google Ad Manager and/or other ad servers preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Supply Operations Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Manage day to day relationships with key supply partners
Provide ongoing inventory forecasts/reporting & work with GMS team to deliver commitments
Monitor inventory access and spend across display & video (Impression volumes, bid rates, win rates, etc.)
Monitor and refine supply portfolio based on aggregate campaign performance ensuring the inventory is fit for stated objectives/campaign KPIs
Work with publisher partners to hit quality parameters such as pricing, ad quality, fill and various other KPI metrics
Continue to grow ad product availability by adding new publishers and sourcing new potential relationships
Support GMS Ad Operations Team to maintain relationships with relevant Supply Side Platforms (SSPs).
Provide insight and analysis from relevant Demand Side Platforms (DSPs) on aggregate campaign performance
Analyze trends and understand longer term GMS inventory requirements. Output will be forecasting a combined pipeline of supply
Forecast inventory demand across client portfolio; volume, price & quality. Ensure the supply fulfils brand requirements across always-on, seasonal and tactical campaigns

SUCCESSFUL MANAGER, SALES RESEARCH CANDIDATES HAVE:

Minimum of 3 years of professional experience, with 2 years in digital media buying; agency experience highly preferred
Deep understanding and experience of ad serving technology and SSPs : DSPs
Commercially minded & strong communication skills – ability to manage a variety of relationships from publisher partners, to ad operations, to sales, to senior leadership team
Strong analytical and numeracy skills - evidence of having approached problems from a mathematical perspective
Rigorous attention to detail
Comfort with MS Excel, data analysis, and internet technologies and able to build efficient reporting dashboards
Proactive demeanor with strong ability to collaborate cross-functionally and drive results

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Director, Platform Architecture

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated engineering leader with a passion for building elegant, delightful, and scalable web+mobile applications for consumers. The individual's primary role will be to set architectural guidelines and lead a team of engineers that support our squads building The Knot Platform. The candidate will be embedded in an Agile environment and work cross-functionally with product managers, designers, and engineers across squads to provide the best in class web+mobile experiences for our users. The person must have a strong understanding of both front and back end development, highly adaptable to new technologies / software development concepts, and loves to work within a collaborative team environment.

RESPONSIBILITIES:

Set architectural guidelines, both software and infrastructure-related, for The Knot Platform
Actively participate in the ideation and execution of engineering OKRs, roadmap strategy, architecture discussions, and Agile planning
Promote best practices for engineering productivity, automated testing, continuous integration, code standards, and use of AWS
Provide engineering mentorship across the team

SUCCESSFUL DIRECTOR, PLATFORM ARCHITECTURE CANDIDATES HAVE:

10+ years overall software engineering experience
10+ years hands-on proven track record implementing JavaScript frontend applications and scalable backend APIs in a service-oriented architecture on AWS
In-depth experience using Ruby on Rails, React, Node, Elasticsearch, Postgres, and AWS
In-depth experience working in an Agile, TDD environment
Excellent communication skills, both oral and written
Thrives in a collaborative work culture with teammates located in-office or remote, across multiple locations in US and abroad
Experience with PHP, iOS, Android, and Mongo is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Chevy Chase, MD

Lead Engineer - Internal tools

Lead Software Engineer - Internal Tools

Chevy Chase, MD

WHAT WE DO MATTERS:

ABOUT THE ROLE:

Execute strategy surrounding code deployments and manage the foundation and framework for others to be effective throughout the release process.
Design, build and maintain high quality, scalable product deployments to backend systems and tools that are critical to internal team workflows. Will often involve integration with third party systems.
Work with teams to respond to, triage and resolve issues arising from customer and internal feedback.
Continue to advance personal skill set and domain knowledge while helping others progress through mentorship opportunities.
Work with "Back Office" team to evaluate and execute designs and improvements to internal tools that power admin interfaces, sales and contract management systems and billing integrations.
Evaluate requests and feedback, and design features that enable teams to be more efficient and successful.
Ensure that systems are maintained and scalable and that tech debt remains minimal during and after feature development. Technological choices should be made thoughtfully so their impacts do not hinder future development.
Participate in and provide technical insight on business discussions and decision making; facilitating productive conversations that drive positive business results.
Lead design and implement mechanisms to share data securely and efficiently between teams.
Assist in automating the developer toolkit to provide recurring value to the company over time; enabling quicker ramp times for new employees and more efficient internal transfers.
Automate the quality assurance phase of the development cycle through rigorous automation testing, ensuring quality remains high.
Enable and participate in a DevOps culture in the Product Development organization. Monitor system uptime, response times, and product quality.
Participate in--and raise the bar for--technical hiring across the Product Development organization. Inspire external developers to join the company and help raise the overall technical excellence of the team.

SUCCESSFUL LEAD SOFTWARE ENGINEER CANDIDATES HAVE:

A Bachelor’s degree or 6-8 years of relevant engineering experience; hands-on coding is required
Professional experience and proficiency in coding and delivering product in PHP and at least one other interpreted web-friendly scripting language (Ruby, Perl, Python, etc.)
Full knowledge of the web stack is necessary.
Experience in one or more of the technologies we use today: Ruby on Rails, React/Redux/ES6/Webpack, PHP, MySQL, Sphinx, Elasticsearch, Redis, Chef, Docker, Apache and NGINX
Managerial or technical lead experience is a plus

YOU ARE:

Driven to constantly delight customers and improve their experience with our products
Able to work in a fast-paced environment with all levels of management
Have a knack for prioritizing efficiently and multi-tasking
Self-directed with the ability to take initiative
Competent in maintaining confidential information
Enthusiastic with the ability to thrive in an atmosphere of constant change
Enjoys working with cross-functional teams on internal tools to improve team and company efficiency

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York & DC

Senior Technical Project Manager

WHAT WE DO MATTERS:

SENIOR TECHNICAL PROJECT MANAGER:

As a Senior Technical Project Manager, you will play a critical role in current and future initiatives that span TKWW’s product, engineering, sales, and business teams. You will get the exciting opportunity to lead large scale technical projects. Your primary role will be to lead our Salesforce Migration project in collaboration with Accounting, Account Strategy, Sales, Sales Operations, Enterprise, and the Product & Technology Organization.

You are excited about the opportunity to be part of an entrepreneurial company with a lively startup feel.
You are an excellent communicator, capable of managing stakeholders in multiple disciplines across several global offices.
You are a motivated, self starter who wants to see projects succeed and can overcome challenges.
You are able to stay focused under pressure, prioritizing multiple work streams in a fast-paced environment.
You are able to drive deliverables through completion and hold team members accountable for their work.
Your skills and experience include management of projects, processes, programs, people, vendors, and clients.
You know how to facilitate productive conversations when conflicts arise.
You demonstrate strong technical aptitude.
You have exceptional stakeholder management skills.

RESPONSIBILITIES:

Partner with Accounting, Account Strategy, Sales, Sales Operations, Enterprise, and the Product & Technology Organization to drive the Salesforce Migration Project.
Plan, schedule and ensure execution of project tasks, milestones, and deliverables related to the Salesforce migration.
Create and maintain project management artifacts including (but not limited to): communication plans, risk logs, decision logs, escalation procedures, project schedules, scope statements, high-level and detailed business requirements, technical specification documents.
Identify blockers and risks early, working to resolve or escalate when appropriate.
Regularly communicate progress to stakeholders.
Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
Manage a release process to test, validate and implement changes to applications & code.
Work with various functions and end users to identify, document, and communicate standard business processes as they relate to Salesforce.

SKILLS & EXPERIENCE:

5+ years of Project Management experience including: analysis, project management, process management, program management, people management, vendor management, and client management.
Experience with enterprise tooling.
Experience successfully managing consulting firm relationships.
Skills and/or a background in Salesforce project management, data migration, and technical aspects of the Salesforce platform (preferred but not required).
Jira experience is a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Software Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND THE TEAM:

The Knot Worldwide is seeking a full-stack engineer to join The Knot Registry team.

The Knot is the nation’s leading wedding marketplace, providing our couples with a personalized experience that guides them through the entire wedding planning journey. The Registry team develops tools for couples to register for gifts, for their guests to buy them, and the back-end systems to make it all happen stress-free. We are focused on streamlining the process for our users and on finding new ways to surface inspiration and advice where couples need it most.

The apps you will be working on introduce couples to what a wedding registry is and what kinds of things they can register for, guide them through creating a personalized registry all their own, and help them track gifts all the way to their doorstep.

We have ambitious, experiment-driven milestones but we also have a commitment to quality and agility. New code at all levels of the stack is expected to be extensible, high performing, scalable, and secure. What you build will make the wedding registry process more enjoyable and less stressful for millions of users.

RESPONSIBILITIES:

Help develop The Knot’s suite of tools—front-end and back-end—for creating, managing, and contributing to wedding registries of all kinds.
Produce well-tested, maintainable, and efficient code for highly available and performant systems.
Be an advocate for quality and curious about technology. You should like exploring new ideas and sharing what you know about everything from architecture to process.
Collaborate in an Agile development process to help conceive, make, and deliver new products and features. You should have an opinion on how to delight our users, and enjoy collaborating closely with engineering, product, and design.

SKILLS & EXPERIENCE:

Minimum 2 years experience as a software engineer building beautiful, scalable, and highly visible web applications.
Experience building new front-end features in React. Exposure to a range of front-end frameworks and libraries is a plus.
Experience working on APIs in a modern stack. We primarily use Node, Postgres, and Elasticsearch. Strong experience with other languages and tools is fine as well.
Experience with cloud infrastructure and containers. We use AWS, Docker, and Kuberrnetes.
Familiarity with testing frameworks on the back-end and front-end. You consider solid test coverage to be essential.
A track record of delivering creative solutions to complex architectural problems.
Comfort working in an agile process.
An ability to explain problems to technical and non-technical folks alike. A love for sharing knowledge and a desire to learn from others.
A passion for self-improvement. You constantly strive to expand your technical skill set and to improve the quality of your code.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW