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Digital Merchandise Assistant

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Digital Merchandise Assistant is a newly created role that will play an integral part in bringing the assortment and merchandising leg of the Wedding Registry marketplace (launching in late 2019) to life. They will be known as a trusted, collaborative and results-oriented business partner who possesses professional maturity and an ability to build strong partnerships. They will be responsible for maintaining the digital storefront, with a keen focus on product merchandising. This role will report directly to the Director of Site Merchandising.

RESPONSIBILITIES:

Execute the end to end setup of all products for the site, including but not limited to product imagery, product copy, and taxonomy.
Accountable for product launching on the site on time and with all applicable selling information (Images, Copy, Color Names, etc.) and ensures it is merchandised and searchable in all equivalent locations cross-site.
Work cross-functionally to maintain the daily maintenance and schedule of product launches and on-site presentation/features.
Daily review of sales and KPIs to identify and understand the key drivers behind site performance.
Continually analyze, execute, and provide improvements to the customer experience as it relates to navigation, search, and product listing pages.
Prepare and analyze merchandising reporting and data to deliver insights and recommendations for online merchandising strategies.
Partner closely with Operations to monitor vendor inventory and fulfillment.
Review competitor websites to ensure industry alignment with product presentation, categorization, and trends.

SUCCESSFUL DIGITAL MERCHANDISE ASSISTANT CANDIDATES HAVE:

1-3 years of experience within a Digital Merchandising/eCommerce function.
Excels in a fast-paced and deadline-driven environment.
Detail oriented with an ability to manage and complete multiple projects.
Creative thinker and problem-solver determined to achieve the desired outcome.
Collaborative, consultative style with an ability to establish trust and build relationships.
Magento experience a plus.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

APPLY NOW

Austin

Technical Operations Specialist, E-Commerce/Registry

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Registry Technical Operations Specialist role provides a great opportunity for candidates seeking to leverage their combined business and technical skills. We are looking for a savvy, organized, analytical, and helpful person with experience with marketplace and Ecommerce technology, API/ETL data processing, and general IT or web-platform best practices. The Registry Technical Operations team combines expert communication strategy with deep operational knowledge to support continuous improvement and great quality between our retailer partners and our registry product systems. This position requires a strong technical mind with solid data experience to support the other members of the team.

The Registry Operations team combines expert communication with deep technical systems knowledge to support operational excellence and improvement between our retail partners, suppliers, and our affiliate registry and Ecommerce systems. This position requires a strong technical mind with solid data experience to support team members.

RESPONSIBILITIES:

Lead, analyze, and execute supplier integrations through Mirakl Marketplace Platform and Magento
Monitor, verify, escalate and resolve product data issues
Consult on and support technical projects and ongoing changes related to current and prospective partners.
Monitor key data exchange and loading processes and scope enhancements to these processes
Test and configure attribution links and other customizable site elements.
Investigate, track, and resolve data and attribution outages, using ticketing systems
Collaborate with internal Business Development, Product Management, Engineering, Legal, Accounting, and Business Intelligence teams to ensure that our products ensure users have amazing registry experiences
Maintain positive relationships within and across TKWW teams and with partner teams.
Be accountable for escalating issues to satisfactory resolution.

SUCCESSFUL TECHNICAL OPERATIONS SPECIALIST CANDIDATES HAVE:

Past experience with a marketplace platform such as Mirakl or Commercehub strongly desired
Past experience with an enterprise Ecommerce CMS like Magento or Salesforce Commerce Cloud (Demandware) strongly desired
2-3 years technical experience with technical details of affiliate marketing programs

Data troubleshooting and analysis using tools like Excel, SQL, Python, etc.
Experience with affiliate marketing web tracking technology (i.e, tracking URLs, Pixels, Browser Cookies)
Monitoring, troubleshooting, validating data exchanges via SFTP and API

2-3 years operations experience related toTechnical Projects with real-time business impact
Customer/Client Service experience, including working in ticketing systems like JIRA, Pivotal, and Asana
Bachelor’s Degree from a four-year college or university, or equivalent experience.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Data Analyst

WHAT WE DO MATTERS:

ABOUT THE ROLE:

This Data Analyst will work with stakeholders within the marketing department of TKWW. They will help the client understand performance of our acquisition channels and conversion funnels.

RESPONSIBILITIES:

Analyze TKWW user behavior and identify growth opportunities to drive acquisition and engagement
Create and manage dashboards in dashboarding tools like Qlik, Birst and Tableau, Google Sheets, Google Data Studio, Excel and develop presentations to keep the team apprised of key trends
Communicate, collaborate and present results to clients within TKWW
Explore novel ways to look at our data

SUCCESSFUL DATA ANALYST CANDIDATES HAVE:

Background working within a marketing team in a data-driven environment
SQL and database experience
Experience with Google Analytics and BigQuery
Front-end Qlik, Birst or Tableau dashboard development
2-3 years of hands-on web analytics or business intelligence
Commitment to timelines, accuracy, and professionalism
Ability to work in a fast paced environment and shift gears quickly
Excellent communication and project management skills
You have a Bachelor or Master's Degree
Proficiency with R or Python a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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This position is not eligible for sponsorship.

APPLY NOW

Austin

Data Scientist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is in search of a full-time Data Scientist. Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.

RESPONSIBILITIES:

Create smarter product solutions for our couples and vendors
Answer strategic questions by analyzing behavioral data
Communicate, collaborate and present results to clients within The Knot Worldwide
Explore novel ways to look at our data

SUCCESSFUL DATA SCIENTIST CANDIDATES HAVE:

Master's Degree or Ph.D. preferred
Proficiency in key statistical and machine learning techniques (predictive modeling, classification, clustering, text analytics, recommender systems , data mining methods, forecasting, and other advanced techniques)
Proficiency with R or Python
Familiarity with common Linux command line tasks and version control software like git or svn preferable
Ability to communicate effectively and influence others
Ability to work in a fast paced environment and shift gears quickly

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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This position is not eligible for sponsorship.

APPLY NOW

Accounting Intern

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and have fun? The Knot Worldwide is in search of a part-time accounting intern to assist the accounting department with various tasks and projects. The accounting intern will have help the accounting team meet monthly close deadlines and asset in accounting projects.

RESPONSIBILITIES:

Data entry relating to various accounting projects
Assist with month end close procedures, including monthly reconciliations
Assist with specific customer accounts receivable adjustments
Provide support on special projects, as needed and assigned
Process vendor invoices and payments
Assist in maintaining general ledger chart of accounts
Assist in preparing accurate and timely financial reports as needed
Interact with various levels of staff to obtain information and/or resolve issues for assigned tasks, accounts and/or legal entities
Create and/or maintain process documentation and procedures for assigned tasks

SUCCESSFUL ACCOUNTING INTERN CANDIDATES HAVE:

B.S in Accounting or are working towards your B.S. in Accounting.
Proficiency with MS Office Suite, Excel Required.
Excellent written and oral communication skills required
Strong motivation, initiative, and time management skills with the ability to meet deadlines

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Consumer Marketing & Public Relations Internship, Fall 2019

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We’re looking for an ambitious, creative, resourceful and proactive intern to join The Knot Worldwide consumer marketing and public relations teams for the fall semester. The ideal candidate is a creative thinker and resourceful team member. You’ll thrive in this role if you have an enthusiasm for innovative marketing solutions, enjoy media monitoring and media relations, have a desire to learn, and get excited about working with leading brands in the wedding, parenting, home and entertainment spaces. This is a fantastic opportunity for anyone interested in a career in marketing, public relations, and strategic communication.

RESPONSIBILITIES:

Hone skills in writing, organization, communication, brainstorming, and event coordination
Learn and refine skills in developing targeted media lists, media pitches, media tracking, content marketing, data storytelling, and brand strategy
A love of writing and creative brainstorming are essential!

SUCCESSFUL CONSUMER MARKETING AND PUBLIC RELATIONS INTERN CANDIDATES HAVE:

Exceptional verbal and written communication skills
Team player
Attention to detail in all work
Time management skills
Organized, with the ability to prioritize work and multi-task
Ability to switch between day-to-day details and big picture as necessary
Problem solver and self-starter
Working knowledge of Google Suite and Microsoft Office
A passion for our family of brands
Previous PR or marketing internship experience a plus
Skills in data management and organization a plus
An eye for design and photography a plus
Available to work a full day (10am-6:00pm) on Tuesdays and Thursdays

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

B2B Marketing Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a smart, passionate and fun Digital Marketing Designer with 4+ years of experience to be a part of conceptualizing and creating products that meet the needs of our users, brands, and advertisers.

We’re looking for a talented graphic designer to join our fast-paced, in-house Creative Marketing team. This person will work closely with stakeholders across Marketing from copywriters to other designers to our internal marketing gurus to produce onbrand design that creates a joyful user experience and elevates our brands. The primary area of focus will be on our B2B brand, with opportunities to design projects for our consumer brands and The Knot Worldwide company initiatives.

The ideal candidate would promote and practice user-centered design in creating deliverables across web, mobile, email, social platforms and occasionally print. The majority of the work will be digital, but this person must possess solid PRINT skills too.

RESPONSIBILITIES:

Work under the direction of the Creative Director and Senior Design Marketing Manager
Passionately maintain the look and feel of our brands’ visual style while finding new and exciting ways to expand our use of existing design elements
Work on projects that include but are not limited to Marketing campaigns, desktop and mobile web design, social media, and emails
Collaborate closely with internal teams to help ensure that the strategic goals and objectives are met
Provide design production assistance to the rest of the team as needed

SUCCESSFUL MARKETING DESIGNER CANDIDATES HAVE:

BFA or BA in Graphic Design
4+ years of digital and solid print design experience (experience working on an in-house team is a huge plus)
Exceptional typography and with attention to detail
Strong and flexible skills in visual design and interface design experience (UI, UX)
Exceptional portfolio of work displaying a range of digital media applications, web, mobile, email, digital banners, etc.
Passion for clean, accessible, functional design and a sophisticated design sensibility
Ability to think about the end user of the product, how to help them best understand the key messaging and call to action, and arrange the information hierarchy accordingly
Excellent communication skills, organization and time management skills.
Ability to multi-task various projects under tight deadlines while maintaining quality is a MUST
Desire to learn how the needs of our business drive what we do
Must be a team-player, collaborator, problem solver and owner with a passion for detail
Solid background in responsive design
Working knowledge of HTML and CSS
Expert in Adobe Creative Suite (InDesign, Illustrator, Photoshop), PowerPoint
Knowledge of Sketch is a plus
Illustration skills a huge plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

B2B Marketing Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work under the direction of the Creative Director and Senior Design Marketing Manager
Passionately maintain the look and feel of our brands’ visual style while finding new and exciting ways to expand our use of existing design elements
Work on projects that include but are not limited to Marketing campaigns, desktop and mobile web design, social media, and emails
Collaborate closely with internal teams to help ensure that the strategic goals and objectives are met
Provide design production assistance to the rest of the team as needed

SUCCESSFUL MARKETING DESIGNER CANDIDATES HAVE:

BFA or BA in Graphic Design
4+ years of digital and solid print design experience (experience working on an in-house team is a huge plus)
Exceptional typography and with attention to detail
Strong and flexible skills in visual design and interface design experience (UI, UX)
Exceptional portfolio of work displaying a range of digital media applications, web, mobile, email, digital banners, etc.
Passion for clean, accessible, functional design and a sophisticated design sensibility
Ability to think about the end user of the product, how to help them best understand the key messaging and call to action, and arrange the information hierarchy accordingly
Excellent communication skills, organization and time management skills.
Ability to multi-task various projects under tight deadlines while maintaining quality is a MUST
Desire to learn how the needs of our business drive what we do
Must be a team-player, collaborator, problem solver and owner with a passion for detail
Solid background in responsive design
Working knowledge of HTML and CSS
Expert in Adobe Creative Suite (InDesign, Illustrator, Photoshop), PowerPoint
Knowledge of Sketch is a plus
Illustration skills a huge plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Brand Marketing Manager, WeddingWire

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The strategic, analytical, and creative Brand Marketing Manager (you!) will drive marketing strategy for the WeddingWire consumer brand. With an omni-channel approach, you will reach over 10 million unique monthly users (our couples) by working cross-functionally with our robust in-house marketing agency, as well as our national sales and product engineering teams.

RESPONSIBILITIES:

Ideate, develop and execute all brand marketing campaigns in partnership with channel owners (email, social, PR, influencers, community, content)
Proactively seed and nurture in-bound prospective marketing partnerships to extend the reach and awareness of the brand
Ideate, pitch and manage end-to-end execution of contracted marketing partnership programs
Work with research on brand positioning and brand equity measures, including key drivers of awareness, usage and NPS
Determine and set brand, acquisition and retention goals with key stakeholders - Insights & Performance Marketing
Partner with the Product Marketing team to ensure the brand comes to life and drives deeper engagement as new features are prioritized and rolled out
Co-lead brand-specific scoping and exploration of special initiatives (e.g. Loyalty & Referral Programs)
Work with the National Sales Team to ensure all sold Marketing initiatives are on brand and considered within the overall Marketing calendar across all customer touch points
Ownership/oversight of brand-specific programs such as: Local Spotlight campaigns, Proposal Season/Just Said Yes, National Wedding Planner Day, 30 Days of Joy, Global Love Day, Plan Like a Boss, The Knot Shop & The WeddingWire Shop on-going promotional calendar, and more

SUCCESSFUL BRAND MARKETING MANAGERS CANDIDATES HAVE:

5-7 years of experience working in B2C marketing, setting strategy, and have an interest in managing a team
Overseen and/or managed brand-specific programs or campaigns
Experience developing and nurturing loyalty programs
Experience working cross-functionally with various teams within an organization and presenting your work to senior leadership

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

New York

Senior Manager, B2B Content Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide B2B Marketing team is seeking a Senior Manager of B2B Educational Content. The team works hard to help local wedding pros across the country succeed in weddings through industry-leading products, education, events, and support. We’re looking for a roll-up-your-sleeves Senior Manager that is curious, enthusiastic, creative, a problem solver and above all, a team player. Reporting to the VP of Marketing, this dynamic role touches all aspects of our industry and has direct oversight over the WeddingPro education strategy, high-profile ambassador program, content, channels, and strategic industry partnerships. This role will be a key player, working closely with the marketing team to develop new engaging content and experiences that bring our brand to life and help wedding pros grow. This is an ideal fit for a strategic content marketer who wants to impact brand perception and loyalty for a leading global lifestyle brand and is passionate about community building, networking, education, small businesses, and anyone who aspires to launch their own wedding industry gig in the future.

RESPONSIBILITIES:

Develop and successfully execute educational content program, activated through sold-out events, webinars, social, blog, sales support and more. Includes working closely with channel owners (Research Team, Events Team, marketing managers, etc) to bring the content to life.
Run influencer program (includes identifying influencers, developing a content strategy to highlight each unique pro, working with them all year long, and building on their relationships in the industry) to produce on-brand and high-quality educational content to grow our brand awareness and affinity across marketing channels.
Ongoing discovery of and building relationships with local and national associations to build strategic partnerships across the country and identify speaking and thought-leadership opportunities within. Manage the high performing team running our content channels.
Define and own success metrics tied to education, including sales revenue from events, social engagement, influencer program and association partnerships.
Oversee successful activation of educational content at event across the country.
Management of multiple employees, influencers, and contractors.
Learn new things. Seriously.

SUCCESSFUL SR MANAGER, B2B EDUCATIONAL CONTENT CANDIDATES HAVE:

Bachelor’s Degree and minimum 10 years of relevant experience
A passion for and demonstrated experience and executing a successful cross-channel content strategy
Experience managing a team of marketers
Ability to build influential industry relationships that will help to raise the level of our content
Customer Relationship/Engagement/Loyalty skillset
Experience consulting to small-medium sized businesses is a plus
Experience working in the wedding industry or directly with wedding pros preferred
Ability to build influential industry relationships that will help to raise the level of our content
Experience in event marketing production preferred, but not required
Effective multitasking, communication, and problem-solving skills with great attention to detail
Strong public speaking and presentation skills
Intermediate to advanced Keynote, PowerPoint, and Slides skills
Excited to travel to local market events to engage with business partners and educate

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Senior Manager, B2B Content Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Develop and successfully execute educational content program, activated through sold-out events, webinars, social, blog, sales support and more. Includes working closely with channel owners (Research Team, Events Team, marketing managers, etc) to bring the content to life.
Run influencer program (includes identifying influencers, developing a content strategy to highlight each unique pro, working with them all year long, and building on their relationships in the industry) to produce on-brand and high-quality educational content to grow our brand awareness and affinity across marketing channels.
Ongoing discovery of and building relationships with local and national associations to build strategic partnerships across the country and identify speaking and thought-leadership opportunities within. Manage the high performing team running our content channels.
Define and own success metrics tied to education, including sales revenue from events, social engagement, influencer program and association partnerships.
Oversee successful activation of educational content at event across the country.
Management of multiple employees, influencers, and contractors.
Learn new things. Seriously.

SUCCESSFUL SR MANAGER, B2B EDUCATIONAL CONTENT CANDIDATES HAVE:

Bachelor’s Degree and minimum 10 years of relevant experience
A passion for and demonstrated experience and executing a successful cross-channel content strategy
Experience managing a team of marketers
Ability to build influential industry relationships that will help to raise the level of our content
Customer Relationship/Engagement/Loyalty skillset
Experience consulting to small-medium sized businesses is a plus
Experience working in the wedding industry or directly with wedding pros preferred
Ability to build influential industry relationships that will help to raise the level of our content
Experience in event marketing production preferred, but not required
Effective multitasking, communication, and problem-solving skills with great attention to detail
Strong public speaking and presentation skills
Intermediate to advanced Keynote, PowerPoint, and Slides skills
Excited to travel to local market events to engage with business partners and educate

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Social Media Intern

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide, the premier consumer internet and media company dedicated to helping people navigate and enjoy life's biggest moments together, seeks social media intern for The Knot for the fall semester, the #1 multiplatform wedding resource. The Knot has an award-winning social media program and won the Best Brand on Instagram by DigiDay furthering its leadership position as the most popular bridal media brand on Instagram.

You will have the opportunity to play a role in the furthering the development of our social media channels—creating social media content, interacting with nearly two million social media fans, and assisting with special projects, among other duties. For everyone at The Knot Worldwide a collaborative spirit is a must. Our teams are very dedicated and excited about what they do — and we work hard to maintain that atmosphere. The right candidate for this position will be smart, enthusiastic, entrepreneurial, a problem solver, a go-getter and above all, a team player.

This is a paid internship, and you must be enrolled in a Bachelor’s or Master’s program or be a recent grad to apply.

SUCCESSFUL SOCIAL MEDIA INTERN CANDIDATES HAVE:

An active presence on all major social media platforms
Must be tech- and Internet-savvy, a strong writer and an effective multi-tasker
Experience with Adobe Creative Suite, Microsoft Office Suite and Google Docs
Undergraduate emphasis in journalism, English, or communications is a plus
An interest in weddings and fashion is helpful and social media experience is a plus
Experience in programming social posts through a third-party platform is a bonus
The ability to work up to 29 hours per week

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Gurgaon, India

Social Media Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of the WeddingWire.in Social Media team, the Social Media Specialist is responsible for the execution of WeddingWire.in’s consumer social media strategy. You will take care of the social media team’s daily management of WeddingWire.in social media accounts - Instagram, Facebook, Twitter, Pinterest. The Social Media Executive will curate and schedule content, as well as monitor and analyze follower behavior and make recommendations on appropriate strategies to grow followers and engagement across WeddingWire.in’s channels. Key duties include shortlisting images from vendors’ social media accounts, developing content for posting, researching new channels, maintaining posting schedules.

RESPONSIBILITIES:

Interact (through phone, email, DMs) and build a good rapport with our vendor community (specially photographers and makeup artists) to source image and video content
Evangelize WeddingWire.in among social media communities to engage with couples planning their weddings
Create original content that builds meaningful connections and encourages follower engagement
Engage with followers on a daily basis, participating in conversations that surround our content and brand
Collaborate with the reporting manager on new campaign initiatives and exchange best practices
Build WeddingWire.in’s awareness across all social media networks
Collect, aggregate, and analyze data to extract insights and communicate the risk, impact, and opportunities to members of the marketing team and beyond
Manage and execute the annual social media calendar
Constantly test new ideas and engage with our followers across all platforms

SUCCESSFUL SOCIAL MEDIA SPECIALIST CANDIDATES HAVE:

Minimum 1 year of social media experience
Demonstrated success with managing social media channels Facebook, Instagram
In-depth knowledge and understanding of all social media platforms. This includes knowing what type of content works best on what platform, optimizing content accordingly, as well as understanding the different nuances of each platform.
Visual intelligence: Must have a “good eye” and identify visual content that will resonate with WeddingWire.in’s followers.
Excellent time management skills with the ability to prioritize and manage multiple projects
Web savvy and enjoys keeping up with new content-sharing technologies online
Strong creative writing and communications skills
Strong commitment to timelines, accuracy, and professionalism
Proven ability to deliver results driving follower growth and engagement growth
Excellent writing skills, copy/editing skills
Understanding of videography, photography (editing on Photoshop, Canva, Over etc.) (desired, not mandatory)
Bachelor’s Degree in Marketing, PR, or Communications with a strong academic record (desired, not mandatory)
Demonstrated success with managing social media channels - Pinterest, Twitter, LinkedIn, Youtube (desired, not mandatory)

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

Director of Product Design

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a Director of Product Design to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We seek a design leader who can build delightful and beautiful world-class products, hire and develop one of NYC’s strongest UX and design teams, and drive our organization’s design thinking and execution. The Knot uses modern practices operating in agile, self-directed, performance-oriented squads who are driving outcomes through OKRs.

Product design at The Knot Worldwide endeavors to solve important problems, develop excellent people, and operate as great partners with the rest of the company. If you’re attracted to this culture and a visible, important, leadership role with a market leader that has its highest growth and impact ahead of it, we’d love to hear from you!

Key Responsibilities

Strategy

Partner with product and design leadership on a product vision and strategy that aligns and inspires our whole design/product/engineering organization
Build and evangelize design thinking into how we work across design, product, and engineering, and represent design and user experience across the company’s leadership
Collaborate with front end engineering on a global pattern library approach that balances speed and creativity

Execution

Lead your team of UX, UI, and full stack designers as they work within their squads to solve our and our users’ most important problems
Improve how design, product, and engineering work together with your fellow leaders across the three functions
Implement a design culture within the product organization and across the organization

Hiring and team development

Continue growing and upgrading your design team
Improve our design hiring brand, e.g. through community representation or thought leadership
Develop your design team into masters of their craft and thought leaders in the product community

Qualifications

10+ years of digital product design and leadership including end-to-end execution, with proven track record from B2B to B2C, shallow to deep, one time to repeated usage, innovation to iteration, and web to app experiences.
Demonstrated track record of creating and leading others to create beautiful industry-leading design solutions to important product problems
Facility with modern product development processes: agile, lean, iterative, outcome oriented, data driven (A/B testing), user research informed
Development orientation - you are eager to grow yourself and your team members
Strong presentation and written communication skills
Track record collaborating with product management, engineering, and marketing leaders

More About Us

As the world’s largest wedding sites and apps, The Knot Worldwide serves most engaged couples throughout their wonderful challenging journeys to the most important, most expensive, and most complicated thing they’ve ever done - plan and pull off their weddings! We also partner closely with and serve the wedding vendor community of passionate service providers, as well as the wedding couples’ beloved guests. Today we are #1 in most of these areas and growing, though we are early in our potential to truly solve our users’ biggest product needs.

WHAT YOU LOVE ABOUT US:

APPLY NOW

New York

Senior Product Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are looking for an experienced full-stack product designer who can build world class products while leading a team of designers into the next era of our company. This means someone who is a self-starter, clear communicator, and passionate about partnering with Product Owners and Engineers to set the strategic vision, design direction, and visual polish that make our products the best in the industry.

RESPONSIBILITIES:

Be a great design team leader

Manage a team of designers via effective communication, trust, and transparency.
Set a clear vision and goals for your team.
Remove roadblocks and create an environment of fast, quality output.
Provide unwavering support and career direction to your direct reports.

Be a great product partner

Lead direction as a partner in an autonomous, full-stack, product team.
Work with software development teams to meet technical requirements.
Lead design studios to facilitate a shared design process.
Understand core product metrics to drive design strategy.

Be a great product designer

Know and love our users, understand their pain points, listen to their feedback, walk in their shoes, be their champions.
Collaborate with our research team.
Design visually elegant interfaces that are easy to use across platforms.
Effectively present to and discuss solutions with stakeholders.

Be a great design team partner

Contribute to a cohesive user experience via the growth of our design system.
Participate in design team reviews/critiques.
Cultivate a culture of learning and self-improvement.
Proactively facilitate knowledge-sharing.

SUCCESSFUL LEAD PRODUCT DESIGNER CANDIDATES HAVE:

You have 5+ years of experience as a full-stack user-experience designer.
You have a Bachelor’s or Master’s Degree in Product Design, Interaction Design, or a related field (or equivalent proven field experience).
You have a great online portfolio.
You have demonstrated leadership through mentorship, project ownership, and/or management of designers.
You have experience defining patterns/style guides, performing user testing, and building low to high fidelity prototypes.
You are proficient in Sketch, InVision, and usertesting.com. Additional programs such as Abstract and Principle a plus.
You understand how software is made and how to collaborate with developers.
You have a passion for research and have facilitated user testing and studies/analysis of user feedback and behavior.
You process quantitative as well as qualitative data alongside empathy as a driver to distill into innovative, user-centric solutions.
You exhibit confidence, credibility, and presence.
You are a strategic design thinker.
You are an excellent communicator.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Senior Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned Sr. Product Manager to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric design thinking to our team. You’ll work closely with exceptional design and tech leads. Your Marketing and PR partners are knowledgeable and collaborative, having built up key relationships in the industry over many years.

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, development budgets, guest speakers, meetups … as well as a strong general focus on personal development.

This role is a great mix of forward-thinking strategy and highly creative, design-centered feature development, with a strategic product focus on The Knot’s wedding planning journey. We craft planning tools that help the couple stay organized, confident, and have some fun while planning their wedding.

You should be excited about building new products from Minimally Viable Experiments to iterating and scaling the existing planning products. You love helping users solve big problems and making life’s biggest moments joyful instead of stressful.

RESPONSIBILITIES:

Always put our users first
Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
Set the strategic direction in collaboration with product marketing, engineering, and design partners
Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot

SUCCESSFUL SR. PRODUCT MANAGERS HAVE:

5+ years in product development, in an agile environment
You can set strategic direction and help ideate and launch new products and experiences
You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
You have a track record of creating quality consumer experiences that solve real user needs and drive business growth
You communicate clearly and collaborate effectively with your partners and executives
You have keen aesthetics and empathy, and a user-centered mentality
You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Senior Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, pair PMing, development budgets, guest speakers, meetups … as well a strong general focus on personal development.

This role is a great mix of forward-thinking strategy and highly creative, design-centered feature development, with a strategic product focus on The Knot’s marketplace. Our 2-sided marketplace is where we help engaged couple discover and book their dream team of wedding vendors.

RESPONSIBILITIES:

Always put our users first
Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
Set the strategic direction in collaboration with product marketing, engineering, and design partners
Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot

SUCCESSFUL SR. PRODUCT MANAGERS HAVE:

5+ years in product development, in an agile environment
You can set strategic direction and help ideate and launch new products and experiences
You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
You have a track record of creating quality consumer experiences that accommodate user needs and business requirements
You communicate clearly and collaborate effectively with your partners and executives
You have keen aesthetics and empathy, and a user-centered mentality
You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our Chevy Chase, MD office.

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Austin

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Austin, TX office.

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Account Executive, GigMasters

WHAT WE DO MATTERS:

ABOUT THE ACCOUNT EXECUTIVE ROLE AND THE GIGMASTERS TEAM:

The Knot WorldWide’s GigMasters is seeking an Account Executive located in our NYC office. We are looking for a go-getter with a strong background in closing high-volume sales -specifically new accounts. You own the cold call and can close deals in the blink of an eye. Others characterize you as a people person who can build relationships quickly in order to reach sales targets and boost GigMasters market presence.

RESPONSIBILITIES:

Able to meet and exceed all sales and performance goals on a consistent basis
Educate potential clients on the value of GigMasters and how our partnership can grow their business
Give prospective clients a strong, crisp and on point presentation over the phone
Be inquisitive, confident and know how to ask great questions to uncover the prospects needs
Eloquently convince the client why GigMasters is the right company for them to work with
Committed to prospecting and cold calling in order to increase our market presence across an assigned region
Be persistent - consistently following up with potential clients to close sales
Know how to make a recommendation based on the customer’s needs and customize a plan for the client

SKILLS & EXPERIENCE:

2+ years sales experience (outbound phone sales a plus)
College degree preferred
Past experience in high-volume sales on a daily /weekly basis
Ability to work in a fast-paced environment
Driven and Self-Motivated
Proven track record of closing new accounts
CRM software experience a plus
A team player mentality and good communication skills a must

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHO WE ARE:

GigMasters was founded in 1997, so technically we're not a startup, but the fun atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. We're a tight-knit group. We hold regular company events, and we believe in celebrating company milestones.

GigMasters, part of The Knot Worldwide family, is the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. GigMasters empowers people to make a living doing what they love, and we take pride in being able to do so.

APPLY NOW

Gurgaon, India

Business Development Executive

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Business Development Executive will join this high-growth team to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English and Hindi speaking professionals who will focus on creating relationships with local event business owners, understanding their needs, and onboarding them through education to grow our Indian web portal. This role will work out of our office in Gurgaon, India.

ABOUT THE ROLE:

Through phone conversations, identify, recruit and onboard new wedding professionals (photographers, banquet halls, makeup artists, etc.) with exceptional customer service
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting vendor meetings in an efficient and timely manner
In a consultative and organized way, solicit and document information about prospective vendors’ services
Drive success for company and customers and ensure quality and compliance with company guidelines by validating data through client follow up
Influence and educate prospective clients about the WeddingWire products, its benefits to their business and the success that they can expect as a pioneering member of our India platform
Communicate and collaborate with internal team members and international colleagues to develop content for vendor profile completion and facilitate feedback in support of continuous improvement
Occasionally connect and provide service to consumers (brides, grooms, and their families), assisting them in finding relevant vendors and ensuring a quality match of couple and vendor needs (pricing, size, and more)

SUCCESSFUL BUSINESS DEVELOPMENT EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Familiarity with technology-based platforms and experience explaining the benefits and functionality of a tech tool
A patient and proactive nature who is honest and empathetic
Flexibility and eagerness to do whatever is required and a willingness to shift responsibilities as needed based on demand
A team-player mentality who thrives in a collaborative environment and is receptive to feedback
A strong academic record with a Bachelor’s degree
The ability to travel across multiple locations within Delhi-NCR region on a daily basis
Native fluency in English and Hindi
Prior experience in a relationship management or sales capacity or dealing with small businesses face-to-face; previous experience in wedding industry, also a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Omaha

Couples Experience Representative

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Our Couples Experience Team is dedicated to working with our Couples all across the country ensuring they have the best experience with The Knot and WeddingWire. We work closely to ensure couples are able to use our products, have access to what they need to plan their weddings and connect them with local wedding professionals so they have the best wedding Marketplace to shop with before their big event.

The Couples Experience Representative position:

The Couples Experience Representative is responsible for providing superior customer service, marketing insights and basic tech-support to our couples! You will manage client questions via phone, email, social channels and live chat. Strong communication and problem-solving skills are a must.

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming phone calls, emails and live chats
Have an understanding of the significance of providing great customer service and adhere to high standards at all times
Maintain a high productivity level, after training, to best serve our couples in a timely fashion
Communicate thoroughly with Couples, tech teams and other team members
Problem-solve technical questions and issues that Couples may have and work cross-departmentally to resolve them
Assist difficult Couples or situations with a calm and professional demeanor
Take a proactive approach toward suggesting improvements for products and platforms that our couples work with and in
Continually learn new products and stay up to date with product releases to more accurately assist clients that contact us

SUCCESSFUL COUPLES EXPERIENCE REPRESENTATIVE CANDIDATES HAVE:

Able to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Accurately type and respond to a Couples on the phone at the same time
Customer Service experience preferably in an online retailer or advertising industry position
Comfortable handling difficult clients or situations, keeping calm.
Must be able to work independently
Must have excellent computer skills (Word, Excel, PowerPoint, Gmail, Google Docs) and the ability to learn new systems quickly.
College degree preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Gurgaon, India

Executive, Customer Experience

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India’s Executive of Customer Experience will join this high-growth team to drive user and vendor projects as part of the operations line of the leading global platform connecting engaged couples with wedding and event professionals. We are seeking a personable professional who, through targeted and direct contact, will help brides and grooms set realistic expectations as they embark through the wedding planning process. This relationship will support customers to be satisfied, to take more action using the WeddingWire platform.

RESPONSIBILITIES:

With exceptional customer, extensive wedding trend and etiquette knowledge and service and accountability for the full lifecycle, drive a positive customer experience measured through satisfaction, delivery of quality projects published within agreed upon timelines, etc.
Serve as a WeddingWire brand ambassador by sharing the excitement of each couples’ personal wedding planning journey, helping them maximize their experience through vendor search, planning tools, forums and editorial content and encouraging couples to take actions on vendor search, lead submission and bookings.
Customize education and communication specific to each couple based on needs, expectations, challenges, locations, preferred medium (email, phone, chat, etc.) and more.
Communicate and collaborate with internal team members and international colleagues to track and report updates to project status and contribute to the continuous development and improvement of project delivery.

SUCCESSFUL CUSTOMER EXPERIENCE EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written).
Familiarity with technology-based platforms and in-depth knowledge and experience with Customer Care.
Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand.
A team-player mentality who thrives in a collaborative environment and is receptive to feedback.
The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision.
A minimum of two years of experience, in customer-facing setting, preferably in an online setting.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE DO MATTERS:

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Omaha

Retailer Support Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a personable and service-oriented candidate to join our ever growing team.

Our Couples & Guest Experience Team is dedicated to working with our Couples and Guests all across the country ensuring they have the best experience with The Knot and WeddingWire. We work closely to ensure everyone is able to use our products, have access to what they need to plan their weddings and connect them with local wedding professionals so they have the best wedding Marketplace to shop with before their big event. We also work directly with Guests to ensure they have the information they need for the events they are attending and can access all registry platforms the couples have published.

The Retailer Support Specialist position:

The Retailer Support Specialist is responsible for maintaining a working relationship with partnered retailers in our interactive registry platform in order to have direct knowledge of products, services offered and how these can be beneficial to guests who are attending wedding events. Backoffice functionality will be a large part of this position as the Specialist reviews orders, order status and fulfillment reporting daily. This Specialist will also work on upsell opportunities and helping guide the CX team to do the same. Strong communication, experience with B2B relationship management and problem-solving skills are a must.

The Retailer Support Specialist responsibilities:

Work with internal cross-functional teams (CX, Registry Ops and Tech) to develop optimal and actionable strategies to maintain positive retailer relationships for an interactive registry
Build strong working connections with assigned retailer contacts maintaining a B2B supplier relationship on behalf of our company
Actively report to internal cross-functional team regarding contacts made, product questions/concerns and project timeline goals
Accurately, efficiently and professionally answer all incoming phone calls, emails and/or live chats
Have an understanding of the significance of providing great customer service and adhere to high standards at all times
Problem-solve technical questions and issues that Couples/Guests may have and work cross-departmentally to resolve them
Take a proactive approach toward suggesting improvements for products and platforms that our couples/guests work with and in
Continually learn new products and stay up to date with product releases to more accurately assist clients
Some travel may be required

The Retailer Support Specialist qualifications:

Able to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Experience with inventory catalog and upselling is preferred
Excellent verbal and written communication skills
Accurately type and respond while on the phone at the same time
Experience using Zendesk, Magento, Mirakl and/or CommerceHub is a plus
Customer Service experience preferably with an online retailer or advertising industry position
Comfortable handling difficult clients or situations, keeping calm.
Must be able to work independently
Must have excellent computer skills (Word, Excel, PowerPoint, Gmail, Google Docs) and the ability to learn new systems quickly
College degree preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Gurgaon, India

Sales Associate

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, earn and learn? WeddingWire’s Sales Associates are integral, high-performing members of the WeddingWire Sales team, building valuable partnerships with local wedding and event venues and driving meaningful success to local businesses. Our Sales Associates excel in creating connections, building rapport with business owners and decision makers, understanding their goals and needs and offering a consultative approach to service.

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

New York

iOS Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking to hire amazingly talented mobile engineers to join our development team. You will be responsible for transforming big ideas into real life products which will be enjoyed by millions.

SUCCESSFUL iOS ENGINEER CANDIDATES HAVE THE FOLLOWING SKILLS:

Must be a top-notch engineer with a passion for their craft
Independent, highly motivated leader with a desire to win
Firm understanding of application programming and iOS architecture patterns
Proven real-world experience using Swift and Cocoa Successfully
Experienced in testing in the iOS environment
Understanding of Apple’s design principles and interface guidelines
A strong desire to build amazing consumer experiences
Hard working and dedicated
Great at problem-solving
B.S., M.S., or Ph.D. in Computer Science or equivalent

IT'S A BONUS IF:

You also enjoy coding for Android
You love working in a fast-paced, entrepreneur media environment
Knowledge of UI test frameworks

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Lead Software Engineer, Internal Tools

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Lead Software Engineer (you!) will bring a wide range of professional expertise and knowledge to our global Product Development team as we create the very best wedding experience for couples, their guests and vendors--our small business customers. Our newly created Internal Tools team will be responsible for developing proprietary software that will be used by WeddingWire employees. This team designs, builds and maintains high quality, scalable product deployments to backend systems and tools that are critical to internal team workflows. This team will also oversee systems and third party integrations that are critical to our business-facing operations. You will execute strategy surrounding code deployments and manage the foundation and framework for others to be effective throughout the release process, You will participate in productive, results-driven business discussions and decision making. The cherry on top, you will continue to advance personal skill set and domain knowledge while helping others progress through mentorship opportunities.

RESPONSIBILITIES:

Work as part of our Internal Tools team to evaluate and execute designs and improvements to systems that power admin interfaces, sales, contract management systems, and billing integrations.
Implement designs quickly and efficiently with minimal error, or delegate lower level tasks to more Junior developers when appropriate.
Ensure that systems are maintained and scalable and that tech debt remains minimal during and after feature development. Technological choices should be made thoughtfully so their impacts do not hinder future development.
Participate in and provide technical insight on business discussions and decision making; facilitating productive conversations that drive positive business results.
Manage code deployments, and provide the foundation and framework for others to be effective in doing so as well.
Champion developers and ensure their voices are heard and tech debt remains minimal, to ensure product development either does not slow down, or begins happening more quickly.
Lead design and implement mechanisms to share data securely and efficiently between teams.
Assist in automating the developer toolkit to provide recurring value to the company over time; enabling quicker ramp times for new employees and more efficient internal transfers.
Participate in--and raise the bar for--technical hiring across the Product Development organization. Inspire external developers to join the company and help raise the overall technical excellence of the team.
Automate the quality assurance phase of the development cycle through rigorous automation testing, ensuring quality remains high.
Enable and participate in a DevOps culture in the Product Development organization. Monitor system uptime, response times, and product quality; and participate in issue resolution by being on-call for work delivered.
Foster and maintain a healthy, friendly, happy, and emotionally safe work environment.

SUCCESSFUL SENIOR SOFTWARE ENGINEER CANDIDATES HAVE:

A Bachelor’s degree or 6-8 years of relevant engineering experience; hands-on coding is required
Professional experience and proficiency in coding and delivering product in PHP and at least one other interpreted web-friendly scripting language (Ruby, Perl, Python, etc.)
Experience integrating custom codebases with enterprise software systems such as Salesforce or Netsuite and with systems that facilitate credit card transactions
Full knowledge of the web stack is necessary
Experience in one or more of the technologies we use today: Ruby on Rails, React/Redux/ES6/Webpack, PHP, MySQL, Sphinx, Elasticsearch, Redis, Chef, Docker, Apache and NGINX
Managerial or technical lead experience is a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Lead Software Engineer, Marketplace

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated software engineer with a passion for doing things right with meticulous detail. The individual's primary role will be to support and develop applications for our vendor marketplace. The candidate will be embedded in an Agile environment with a squad of product managers, designers, and a highly talented team of engineers all working to provide the best in class web experiences for our users. The person will be expected to have a strong understanding of both front and back end development, highly adaptable to new technologies / software development concepts, and loves to work within a collaborative team environment. Please check out https://www.theknot.com/marketplace to see what you would be working on!

RESPONSIBILITIES:

Leverage skills and experience to implement product features that are well architected, tested, and understandable.
Actively participate in the ideation and execution of product roadmap, architecture discussions, and Agile planning.
Promote best practices surrounding testing, continuous integration, code standards, etc.
Provide mentorship to junior members of the team

SUCCESSFUL SOFTWARE ENGINEER CANDIDATES HAVE:

3+ years overall engineering experience.
3+ years hands-on proven track record implementing JavaScript frontend applications and/or scalable backend APIs.
2+ years of experience using React.
Experience working in an Agile, TDD environment.
Experience with production Node.js solutions.
Experience with AWS concepts and technology.
Excellent communication skills, both oral and written.
Experience with Elasticsearch is a plus
Experience with Hapi.js is a plus.
Pair programming experience is a plus.
Experience with Ruby on Rails is a plus.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Lead Software Engineer, Planning Tools

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a talented and driven Lead Engineer. The Knot is the nation’s leading wedding marketplace, providing our couples with a completely personalized experience that guides them through the entire wedding planning journey. The Lead Engineer will be responsible for managing a team of talented engineers while working closely with Product and Design Leads to collaborate and iterate on product features. Our Product and Engineering teams work closely together at every phase of product development from research and inception to release and maintenance.

RESPONSIBILITIES:

Lead a talented team of full-stack and mobile engineers
Provide mentorship to all members of the team, coaching team members on their personal and career development
Actively participate in the ideation and execution of product roadmap
Work closely with business stakeholders to deliver value to users and business partners
Lead and facilitate decision making during technical meetings
Spend at least 30% time producing well-tested, extensible code that stands up to 5M+ requests per day
Ensure technical KPIs around application maintenance, performance and resiliency are met
Drive technical roadmap, contribute to the development of codebase and infrastructure
Promote best practices and ensure the continuous improvement of engineering and product processes

SKILLS & EXPERIENCE:

6+ years of overall engineering experience
5+ years hands-on proven track record implementing full stack applications
2+ years of experience using React or other modern frontend framework
2+ years of experience using Ruby on Rails or similar technology
2+ years of DevOps experience - working with AWS or a similar cloud platform
2+ years managing engineers
Experience working in an Agile, TDD environment
Experience building and maintaining scalable REST APIs
Excellent communication skills, both oral and written
Mastery of design patterns and anti-patterns
Pair programming experience is a plus
Team player, able to multitask, with a can-do attitude
B.S. in Computer Science a major plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Product Analytics Engineer

WHAT WE DO MATTERS:

The Knot Worldwide is seeking a strategic member of the team to participate in high level product and business decisions. As a Product Analytics Engineer, you will impact the evolution of the event model development across our brands to track the performance between the two marketplaces. The ideal candidate should be comfortable learning about the various analytics systems that are currently used by TK, WW, Bodas, Matrimonio, and other brands. The candidate should have used a few of these in large scale web and mobile (iOS, Android) applications.

RESPONSIBILITIES:

Basic SQL querying skills and some database design knowledge
Experience with business analytics reporting tools (e.g. – Tableau)
Web analytics tools (WebTrends, Google Analytics, CoreMetrics)
Own Google Tag Manager installation and configuration in our applications and tags management through QA and production lifecycle
Must have excellent problem solving skills and have a knack for numbers and for recognizing trends and patterns in large amounts of data
Must have excellent troubleshooting skills in order to assist 3rd party analytics code running in the browser or in a mobile application
Working with the marketing team on setting them up with the correct flow
Controlling for the impact of tags that are added through GTM.
Owning event tracking: design and definition of data, implementation and coordination for the front end team, verifying the data, QA-ing the validity of the data

SUCCESSFUL PRODUCT ANALYTICS ENGINEER CANDIDATES HAVE:

Bachelor's Degree
Self-starting individual who thrives in a collaborative environment
3+ years of experience with Google Analytics (with custom event reporting), BigQuery, Segment.com, Google Tag Manager, Google Optimize, Mixpanel
Statistical knowledge and experience, strong written and oral communication, SQL, Excel / SPSS / R / Matlab, data visualization, Python / Perl / PHP / shell scripting. Bonus skills: working with Google Optimize for A/B testing in a hands-on way.
Ability to work in a dynamic fast paced environment and juggle multiple projects while being flexible to frequently changing priorities.
Demonstrated ability to manage multiple projects concurrently with a sense of urgency.
Strong attention to detail and deadlines.
Candidate must be self-motivated, creative, innovative, highly organized, able to multitask, and work in a highly collaborative environment.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

New York

Senior Software Engineer

WHAT WE DO MATTERS:

ABOUT THE SENIOR SOFTWARE ENGINEER ROLE AND THE PLANNING TOOLS TEAM:

The Knot Worldwide is seeking a talented and driven full-stack engineer to join The Knot Planning Tools team.

The Knot is the nation’s leading wedding marketplace, providing our couples with a completely personalized experience that guides them through the entire wedding planning journey. The planning tools team develops our industry leading suite of planning tools, including the Checklist, Budgeter, Wedding Vision, Wedding Day Timeline, and Vendor Manager. We are focused on streamlining this suite of tools to meet couples where they are in their planning journey, and on finding new ways to surface wedding inspiration and advice where couples need it most.

The apps you will be working on greet new users on their dashboard and are integral to solving user pain points and business goals. We have ambitious, experiment-driven milestones but we also have a commitment to quality. New code at all levels of the stack is expected to be extensible, high performing, scalable, and secure. What you build will make the wedding planning process more enjoyable and less stressful for millions of users.

RESPONSIBILITIES:

Serve as a senior engineer on the Planning Tools team helping develop The Knot’s suite of tools that couples use to inspire, plan, book, and manage their wedding.
Produce well-tested, maintainable code on the back-end and front-end that can stand up to 100,000 requests per day.
Collaborate in the Agile development process to help architect, build, and ship new products and features.
Be an advocate for coding best practices on the team, and stay up-to-date on new technologies and industry standards.
Provide technical guidance and recommendations to other engineers on the team, and act as a mentor to more junior teammates.
Engage with the tech organization beyond our team by participating in company-wide decisions on architecture, data, and process patterns.
Partner with Product to maintain the right balance between feature and technical work.

SKILLS & EXPERIENCE:

Minimum 4 years experience as a software engineer building beautiful, scalable, and highly visible web applications.
Experience working on the server-side in a modern application stack. We primarily use Node and Postgres, with some Ruby and Mongo. Strong experience with other languages or persistence layers is fine as well.
Familiarity with the latest Javascript technologies and experience building new front-end features in a modern framework such as React. Exposure to a range of front-end frameworks and component libraries is a plus.
Experience working with Cloud infrastructure platforms. Experience with AWS a plus.
A track record of delivering creative solutions to complex architectural problems.
Familiarity with testing frameworks on the back-end and front-end. You consider solid test coverage to be a critical part of the development process.
Comfort working with Agile principles. You are an advocate for Agile processes and a strong believer in the importance of Agile when producing high-quality software.
Excellent time management skills. You are able to set milestones and exercise independent judgment to complete projects on time and to specifications.
Strong communication skills, and the ability to explain problems to technical and non-technical folks alike. A love for sharing knowledge and a desire to learn from others.
A passion for self-improvement. You constantly strive to expand your technical skill set and to improve the quality of your code. You enjoy finding new ways to produce great code at a blazing pace.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Senior Software Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Know Worldwide is seeking a Senior Software Engineer (you!) to bring a wide range of professional expertise and knowledge to our global Product Development team as we create the very best wedding experience for couples, their guests and vendors--our small business customers. Over 11 years, we have experienced rapid growth to over 950 employees around the world while maintaining a creative startup culture. You will be challenged with managing innovative solutions and you will be empowered with the autonomy and opportunity to impact change within the $250 billion international wedding marketplace. Join us on our journey as we continue our global expansion among 15 countries in North America, Latin America, Europe and Asia.

RESPONSIBILITIES:

Facilitate high quality, scalable product deployment through recommending requirements, architectural designs, user stories, and other artifacts.
Participate in productive, results-driven business discussions and decision making.
Lead the design and implementation of mechanisms to share data securely and efficiently between teams.
Implement solutions quickly and efficiently with minimal error and delegate lower level tasks to more Junior developers through mentorship, when appropriate.
Ensure minimal tech debt during and after feature development and make thoughtful, forward-thinking technological choices so that future development isn’t impacted.
Execute strategy surrounding code deployments and manage the foundation and framework for others to be effective throughout the release process.
Assist in automating the developer toolkit to provide recurring value to the company over time; enabling quicker ramp times for new employees and more efficient internal transfers.
Maintain a friendly, healthy, happy and emotionally safe work environment, fostering professional growth and mentorship to less experienced engineers.
Execute strategy to automate the quality assurance phase of the development cycle through rigorous automation testing.
Support a DevOps culture; monitoring system uptime, response times, and product quality and in issue resolution by being on-call for work delivered.

SUCCESSFUL SENIOR SOFTWARE ENGINEER CANDIDATES HAVE:

A Bachelor’s degree or 5-6 years of engineering experience; hands-on coding is required and advance degrees are a bonus.
Extensive full-stack knowledge in a wide range of technologies; specifically, experience coding with and delivering product in at least one compiled high-level language (C++, C, Java, Scala, etc) and in at least one interpreted web-friendly scripting language (PHP, Ruby, Perl, Python, Elixir, etc.). Experience in one or more of the following technologies a bonus: Ruby on Rails, React/Redux/ES6/Webpack, PHP, MySQL, Elasticsearch, Redis, Chef, NGINX.
A passion for coding, design and automation, technical expertise, and knowledge to effectively hide internal complexity behind elegant and simple interfaces.
Diverse perspectives with the ability to consider all angles of the business while making pragmatic decisions.
The drive to build things, ship early and often, initial comfort with less than perfect, a willingness to say “no” when needed, build to throw away, and clarity with anything you create because you know the next thing's going to be even better.
A team player mentality, a hands-on, technical approach to mentoring others and the ability to find reward and delight in seeing others around you grow.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

New York

Software Engineer, Marketplace

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Leverage skills and experience to implement product features that are well architected, tested, and understandable.
Actively participate in the ideation and execution of product roadmap, architecture discussions, and Agile planning.
Promote best practices surrounding testing, continuous integration, code standards, etc.
Provide mentorship to junior members of the team

SUCCESSFUL SOFTWARE ENGINEER CANDIDATES HAVE:

3+ years overall engineering experience.
3+ years hands-on proven track record implementing JavaScript frontend applications and/or scalable backend APIs.
2+ years of experience using React.
Experience working in an Agile, TDD environment.
Experience with production Node.js solutions.
Experience with AWS concepts and technology.
Excellent communication skills, both oral and written.
Experience with Elasticsearch is a plus
Experience with Hapi.js is a plus.
Pair programming experience is a plus.
Experience with Ruby on Rails is a plus.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW