CAREERS VIEW ALL JOBS

Assistant Art & Visuals Editor

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Magazine seeks a talented, creative and enthusiastic Assistant Art & Visuals Editor to join our team. You're a match if you are resourceful, have a strong work ethic, are able to juggle many projects at once in a fast-paced environment. This individual should be comfortable working both independently and within a team identifying what works visually in the print and wedding industry. You will report directly to the Art Director and work closely with the art and editorial teams.

RESPONSIBILITIES:

Design layouts for FOB sections of both The Knot National and Regional magazines
Assist Art Director, Photo and Edit teams on story development and administrative tasks
Manage page production for the magazine including assigning, pre-press, pagination and shipping
Ensure imagery meets The Knot’s visual and print standards throughout each issue cycle
Release art and page markups for color correction and retouching
Manage daily workflow of magazine files including tracking and releasing of hi-res images to production, and archive final art
Maintain positive work environment with high creative standards

SUCCESSFUL ASSISTANT ART & VISUALS EDITOR CANDIDATES HAVE:

Bachelor’s Degree in Photography, Graphic Design, Publication Design or other related field preferred
Work or internship experience in an editorial setting a plus
Proficiency in the Adobe Creative Suite: Illustrator, Photoshop and InDesign
Knowledge of editorial print design, visual hierarchy, current photography trends, the creative process
Highly organized and detail oriented
Able to articulate and present ideas
Works well independently and as part of a group, possesses a self-starter attitude and a strong work ethic
Passionate about design, photography, typography, fashion, style and all things weddings!

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Editorial Assistant, Real Weddings

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Magazine seeks a talented, creative and enthusiastic Real Weddings Editorial Assistant with 1-2 years editorial experience to join our Real Weddings team. You’ll be one of two Real Wedding editors researching, writing and editing all the Real Weddings features, and reporting on regional wedding trends. The Knot produces a quarterly national magazine and 16 biannual regional issues.You're a match if you are resourceful, have a strong work ethic, are able to juggle many projects at once in a fast-paced environment. This individual should be comfortable working both independently and within a team. You will report directly to the Executive Editor and work closely with the art and editorial teams.

RESPONSIBILITIES:

Partner with Real Weddings team to review, source and pitch submissions for Real Weddings stories
Generate and research other trend-worthy pitches for Real Wedding-related story franchises
Write Real Weddings stories for both national and regional print publications
Interview and transcribe copy for Real Weddings stories
Source content from local experts and venues across the country
Write and photo edit weekly assignments for online Real Weddings stories
Regular communication with couples and vendors to accurately report and credit your real wedding stories
Source, pitch and call-in products for trend-based articles, maintaining relationships with PR reps
Research and understand the needs and trends of regional markets

SKILLS & EXPERIENCE:

Strong interest in wedding industry trends, experts and traditions/cultures of weddings around the world
Exceptional writing abilities to share the “yours truly” moments that make our Real Wedding stories unique
Proficiency in the Adobe Creative Suite, Mac-Based K4 Systems and InCopy. Experience with Microsoft Office Suite and/or Google Docs
Undergraduate emphasis in journalism or English
Ability to multitask and juggle a number of responsibilities under tight deadlines without compromising quality
A flexible personality and strong work ethic

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Editor, Real Weddings

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Magazine seeks a talented, creative and enthusiastic Real Weddings Editor with 4+ years editorial experience to join our Real Weddings team. You’ll be one of two Real Wedding editors researching, writing and editing all the Real Weddings features, and reporting on regional wedding trends. The Knot produces a quarterly national magazine and 16 biannual regional issues.You're a match if you are resourceful, have a strong work ethic, are able to juggle many projects at once in a fast-paced environment. This individual should be comfortable working both independently and within a team. You will report directly to the Executive Editor and work closely with the art and editorial teams.

RESPONSIBILITIES:

Review, source and pitch submissions for Real Weddings stories
Interview and transcribe copy for Real Weddings stories
Generate and research trend-worthy pitches for Real Wedding-related story franchises
Research and understand the needs and trends of regional markets
Write Real Weddings stories for both national and regional print publications
Source content from local experts and venues across the country
Regular communication with couples and vendors to accurately report and credit your real wedding stories
Manage freelance writers, and Real Wedding interns (if applicable)
Create and maintain a database of industry experts and contacts across the country
Spearhead outreach to industry experts, ideally maintaining strong relationships with pros across the country
Source, pitch and call-in products for trend-based articles, maintaining relationships with PR reps
Serve as a brand ambassador for The Knot at networking and social events
Some travel may be required

SUCCESSFUL REAL WEDDINGS EDITOR CANDIDATES HAVE:

Strong interest in wedding industry trends, experts and traditions/cultures of weddings around the world
Exceptional writing abilities to share the “yours truly” moments that make our Real Wedding stories unique
Trend forecasting for all media outlets
Proficiency in the Adobe Creative Suite, Mac-Based K4 Systems and InCopy. Experience with Microsoft Office Suite and/or Google Docs
Undergraduate emphasis in journalism or English
Ability to multitask and juggle a number of responsibilities under tight deadlines without compromising quality
A flexible personality and strong work ethic

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Magazine seeks a talented, creative and enthusiastic Senior Designer to join our team. You're a match if you are resourceful, have a strong work ethic, are able to juggle many projects at once in a fast-paced environment. This individual should be comfortable working both independently and within a team identifying what works visually in the print and wedding industry. You will report directly to the Art Director and work closely with the art and editorial teams.

RESPONSIBILITIES:

Design high-impact editorial pages, graphics, and typography
Conceptualize innovative visual storytelling ideas
Elevate The Knot brand through use of modern editorial design trends
Partner with Art Director, Photo and Edit teams on story development and visual concepts
Direct still-life photography shoots
Manage individual page production
Oversee and approve color correction and retouching
Help manage daily workflow of the Art Department
Research and commission illustrations as needed
Maintain positive work environment with high creative standards
Manage and direct interns and freelance staff

SUCCESSFUL SENIOR DESIGNER CANDIDATES HAVE:

Minimum of 4 years editorial experience
Strong understanding of editorial print design, visual hierarchy, the creative process and editorial problem solving
Exceptional design and typography skills
Advanced production skills with attention to detail
In-depth knowledge of print production best practices
Proficiency in the Adobe Creative Suite: Illustrator, Photoshop and InDesign.
Knowledge of Mac-based K4 system and workflow experience
Ability to multitask numerous layouts and responsibilities under tight deadlines without compromising quality
Leadership—confident in design abilities and able to articulate ideas and opinions
Experience in collaborating with photographers, stylists, and illustrators
A flexible personality, positive attitude, and strong work ethic

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Visuals Editor

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Independently photo edit and research images for magazine production (original content articles and Real Weddings articles)
Work closely with the Real Weddings team to understand trends in wedding photography, style, and brand identity
Assist with fashion photo shoot production, model casting and administrative tasks
Produce and pick up styled shoots within quarterly magazine deadlines
Manage daily workflow of magazine files including tracking and releasing of hi-res images to production
Collaborate with editorial team on story development and visual concepts
Responsible for caption and credit information in layouts
Manage stock photography accounts and ensure proper usage of images
Knowledgeable of contracts, usage rights, photo licensing and copyright laws
Assist with maintaining budget for photos and shoots

SUCCESSFUL VISUALS EDITOR CANDIDATES HAVE:

Minimum of 5 years editorial or photo experience. Experience and contacts in the wedding industry a plus
Savvy to source images from stock, PR contacts, wedding photographers, and other user-generated sources
Well-versed in social media platforms and tools
Proficient in Adobe Suite, K4, and Google Docs; willingness to adapt to evolving applications (such as Slack and other social hosting services)
Understanding of metadata strategy with archival best practices
Highly organized, driven and assertive with an engaging and positive manner
Ability to multitask, prioritize and thrive in a fast-paced environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Director, FP&A

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Financial Planning and Analysis team provides comprehensive financial insight into our business, forecasting and driving efficient growth. We partner with business leaders across The Knot Worldwide to forecast TKWW’s continued growth and provide timely insights, reporting, and analysis on high-impact business decisions. Our team is passionate about using data, analytics, and strong business judgement to drive optimal decision making across the organization.

TKWW is looking for an innately-curious, data-driven, and self-starting Director to join our team in the DC metro area. The Director's primary function is to coordinate and analyze financial information in order to forecast TKWW’s performance, provide actionable reporting and recommendations, and inform strategic planning across the Company. As a leader on TKWW’s FP&A team you will work with an FP&A team across DC, NYC, and Barcelona to help scale our planning and analysis capabilities, globally, across the organization.

RESPONSIBILITIES:

Modeling: Understand KPIs and business drivers to create financial models and evaluate strategic alternatives.
Analysis: Design and execute regular financial analysis to identify critical areas for attention and the evaluation of strategic options.
Reporting: Build repeatable processes to prepare reports and presentations for management, the Board, and other key stakeholders. Provide meaningful and informative analysis to explain any variations in the business results from the financial plan. Focus on automation and system driven solutions.
Planning: Develop department-level financial budgets and forecasts (across a diverse set of business types) utilizing inputs from department managers and project-focused spending plans. Establish a deep understanding of key drivers of each supported function and leverage data to build insights about our products and competitors.
Collaboration: Effectively collaborate with the Accounting team on completion of monthly and quarterly financial closes and incorporation of actual results into the rolling forecast.
Partner with department managers outside of the Finance and Accounting teams for forecast inputs, ad hoc analysis and process improvements. Serve as the financial thought-partner to cross-functional teams.
Take initiative to automate management reporting and document business processes.
Help develop and monitor critical success metrics, and communicate actionable insights to relevant stakeholders.

SUCCESSFUL DIRECTOR, FP&A CANDIDATES HAVE:

Bachelor's degree from a competitive university in business administration, finance, accounting or statistics or a related field. Candidates must be able to demonstrate strong quantitative analysis skills.
7+ years experience in a financial/analytical role with a record of increasing responsibility.
Experience managing direct reports.
Exceptional analytical and problem-solving skills.
Ability to effectively and convincingly communicate in meetings with senior stakeholders.
Expert-level knowledge of Excel and PowerPoint.
Proficient knowledge of Google Sheets and Slides.
Ability to build models from scratch as well as improve existing models, ensuring their quality, timeliness and accuracy.
Ability to work independently. Detail-oriented, and execution focused.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Jr. Staff Accountant

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can impact the smooth operations and success of a leading global business? The Knot Worldwide, the leading marketplace connecting engaged couples with event professionals, is seeking a motivated and detail-oriented professional (like you!) to play a key role in providing accurate, valuable information to support the Management team. You will drive informed financial decision making, prepare and maintain reports and assist various levels of leadership with finance team procedures. You will report to the Senior Accountant and work closely with various members of the finance and leadership teams.

RESPONSIBILITIES:

You are responsible for assisting with accounting month-end close procedures, including monthly reconciliations of all balance sheets and income statement accounts, and the maintenance of general ledger chart of accounts.
You will process vendor invoices and payments and employee expense reports (via Coupa).
While maintaining contracts and vendor agreement databases, you analyze and research accounts to ensure accuracy and to understand account balances and activity.
You interact with various levels of staff across accounting, legal and more, to obtain information, resolve issues and provide support on special projects, as needed.
Prepare accurate and timely financial reports as needed
Conduct account analysis and research to ensure accuracy and understanding of account balances and activity.
Create and/or maintain process documentation and procedures for assigned tasks.
Provide support on special projects, as needed.

SUCCESSFUL JR. STAFF ACCOUNTANTS CANDIDATES HAVE:

A B.S. in Accounting (preferred) or relevant experience
Demonstrative experience in general ledger and accounts receivable and advance skills with the MS Office Suite, specifically Excel.
Exceptional attention to detail and time management skills and are self-motivated to take initiative and take pride in thoughtful work.
The ability to work well in a high-growth work environment, where flexibility is key.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Accountant

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Senior Accountant will assist the accounting department and aid in providing information, primarily financial in nature, about company activities. Further, this role will perform complex accounting tasks, perform the accounting of certain international subsidiaries, and aid in the creation of internal as well as external financial reports on a monthly, quarterly and yearly basis. The Senior Accountant will report directly to the Senior Accounting Manager.

RESPONSIBILITIES:

Assist with month-end closing, including preparing and entering journal entries and reconciling general ledger accounts for complex accounting activities and stand-alone international subsidiaries.
Assist the Senior Accounting Manager in creating accurate and timely dissemination of financial reports including, but not limited to, internal and external monthly, quarterly and yearly financial statements.
Assist with financial audit preparation and responses including external audit, bank audits, 401 (k) audit and other audits as required
Perform treasury functions for international subsidiaries, as required
Assist with the development, implementation, and monitoring adherence to company accounting policies, procedures, and internal controls.
Identify, research and resolve corporate accounting, auditing and operational issues.
Document accounting policies and procedures
Identify opportunities for process improvement
Assist Senior Accounting Manager with special ad hoc projects

SUCCESSFUL SENIOR ACCOUNTANT CANDIDATES HAVE:

Bachelor’s degree in Accounting or Finance
CPA certification is required
Must have 3+ years of public accounting experience
Must be proficient with other computer based accounting software and MS Office products
3-5 years of related experience
Strong general accounting skills and thorough knowledge of US GAAP and proposed new accounting standards
Ability to communicate and interface with internal stakeholders, external accountants, and auditors
Ability to effectively extend knowledge and skills in a financial discipline
Working knowledge of Netsuite is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Data Analyst

WHAT WE DO MATTERS:

ABOUT THE ROLE:

This Data Analyst will work with different stakeholders at TKWW including Product, National Advertising, and Sales. They will help their internal clients understand performance by developing analytical tools and performing ad-hoc analysis. They will be a valued partner and trusted advisor.

RESPONSIBILITIES:

Analyze TKWW user behavior and identify growth opportunities to drive acquisition and engagement
Create and manage dashboards in dashboarding tools like Qlik, Birst and Tableau, Google Sheets, Google Data Studio, Excel and develop presentations to keep the team apprised of key trends
Communicate, collaborate and present results to clients within TKWW
Explore novel ways to look at our data

SUCCESSFUL DATA ANALYST CANDIDATES HAVE:

Background working within a team in a data-driven environment
SQL and database experience
Experience with Google Analytics and BigQuery
Front-end Qlik, Birst or Tableau dashboard development
2-3 years of hands-on web analytics or business intelligence
Commitment to timelines, accuracy, and professionalism
Ability to work in a fast paced environment and shift gears quickly
Excellent communication and project management skills
You have a Bachelor or Master's Degree
Proficiency with R or Python a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

This role is not eligible for sponsorship.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Data Scientist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is in search of a full-time Data Scientist. Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.

RESPONSIBILITIES:

Create smarter product solutions for our couples and vendors
Answer strategic questions by analyzing behavioral data
Communicate, collaborate and present results to clients within The Knot Worldwide
Explore novel ways to look at our data

SUCCESSFUL DATA SCIENTIST CANDIDATES HAVE:

Master's Degree or Ph.D. preferred
Proficiency in key statistical and machine learning techniques (predictive modeling, classification, clustering, text analytics, recommender systems , data mining methods, forecasting, and other advanced techniques)
Proficiency with R or Python
Familiarity with common Linux command line tasks and version control software like git or svn preferable
Ability to communicate effectively and influence others
Ability to work in a fast paced environment and shift gears quickly

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

This position is not eligible for sponsorship.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Austin, TX

Senior Data Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Data Engineer plays a key role in developing the data warehouse infrastructure that is used by the entire organization. Our mission is to provide reliable, performant, timely and understandable centralized data services to TKWW.

This is a multi-disciplinary role that involves managing infrastructure resources as well as utilizing technologies ranging from low level python and shell coding to enterprise ETL and Business Intelligence reporting tools. The Data Engineer assists in providing the data and information needed for The Knot WorldWide to be the leading data-driven software product company in the wedding events industry.

RESPONSIBILITIES:

Extract, load and transform data from The Knot Worldwide and other sources to our DataWarehouse for the consumption of our end users.
Design and develop solutions for integration between disparate systems which include cloud-based sources such as Salesforce and Salesforce Marketing Cloud.
Maintaining current ETL processes and resolve daily ETL job failures as they arise.
Resolve Ad-hoc data questions from the organization in a timely and accurate manner.
Continuous improvement on current ETL processes to ensure accuracy, timeliness and scalability as data volumes grow.
Document built processes and data content and publish needed information to our data dictionary

SUCCESSFUL DATA ENGINEERS HAVE:

A Bachelor’s Degree in Computer Science, Information Systems, or a related field is preferred. An advanced degree or professional licensing is a plus.
Programming experience and a demonstrated interest in statistical analysis, informatics, analytics, or business intelligence
Minimum of 5+ years experience with SQL and Data Warehouse development
Hands-on experience with at least one of the following Databases (MYSQL, PostgreSQL, Snowflake, MSSQL, Redshift)
Excellent communication skills, both verbal and written.
Demonstrate self-confidence, energy and enthusiasm.
Present ideas, expectations and information in a concise, well-organized way.
Conduct research and make recommendations on BI requirements, products, and services.
Manage time well, correctly prioritizing tasks.

DESIRED SKILLS/EXPERIENCE:

Knowledge of database schema design and architecture
Experience with dimensional modeling.
Experience with at least one Business Intelligence tool such as Qlik and Metabase
Experience with Big Data Solutions such as Snowflake, Redshift, Google BigQuery or Hadoop.
Experience with ETL tools such as Matillion, Boomi, Informatica, SSIS, etc.
Programming experience with Ruby, Python, Shell Scripting

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Marketing Intern, How They Asked & Two Bright Lights (Summer 2020)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The creative and well-organized Marketing Intern (you!) will assist in all things social media, marketing and community management for Two Bright Lights and How They Asked. You will bring a passion for the wedding industry and curate beautiful photography from our database of photographers & vendors to share through Two Bright Lights social media, marketing materials, and more. This entry-level position during the summer months is a full-time, hourly, paid role based out of our New York City office.

What you'll do

Assist in all things social media, marketing and community management for Two Bright Lights and How They Asked
Curate beautiful photography from our database of photographers & vendors to share through Two Bright Lights social media, marketing materials, and more
Identify social-worthy proposals & pull images for How They Asked social media
Assist with managing content calendars for Two Bright Lights’ & How They Asked’s social platforms (Instagram, Facebook, Pinterest, Youtube, etc.) as needed
Research trends in the social and digital landscape to implement across both brands to drive traffic & engagement
Monitor analytics with the team to identify possible opportunities
Help with editor mailers and/or email marketing materials, when necessary
Assist with planning and production of Two Bright Lights events & webinars
Assist in creation and execution of email marketing materials such as Pinterest templates, branded graphics, and more

What you bring to the team

A positive ‘can-do’ attitude and eagerness to learn
Ability to handle multiple tasks simultaneously
A great visual eye for photos and graphic design
A sense of humor & wit
Detail-oriented with excellent organization, and strong communication skills, both written and oral
Passion for all things social media and digital marketing
Proficiency in Google Apps, MS Word, Excel, and Canva
Nice to have: experience in Adobe Creative Suite, social media scheduling tools (Later, Planoly), and video marketing platforms such as Animoto and TikTok
Working toward or completed Bachelor's degree or higher

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Remote

Assistant Production Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide (TKWW) is looking for an Assistant Production Designer to contribute to our online wedding stationery collection. Our Assistant Production Designer will aide in building out Illustrator, Photoshop, and InDesign print files, plus create merchandising images from provided templates, and website production to get the designs live online. Additionally, this role entails some print design work, involving taking an existing wedding invitation style and applying those design elements to additional stationery items such as programs, labels, postcards and more. We are looking for individuals who are very detailed oriented, thrive in a fast pace, have a strong visual eye and impeccable design detail, excellent typography skills, and a background in writing.

Ideally, you would be based in Portland, OR.

RESPONSIBILITIES:

Accountable for maintaining an organized workflow and file management via organization & provided naming conventions
Responsible for maintaining a dialogue with the team about workflow, expectations & progress
Responsible for building out all design production files needed including Adobe Illustrator, Photoshop and InDesign
Responsible for writing creative copy that describes our stationery product with smart usage of SEO keywords
Responsible for adding products to our Drupal website; includes writing copy, creating and uploading merch images, and light coding
Responsible for designing matching stationery items (approximately 15-20 products) in the branded style of an existing invitation and the production associated with those designs.

SUCCESSFUL ASSISTANT PRODUCTION DESIGNER CANDIDATES HAVE:

Advanced knowledge of Illustrator and Photoshop & InDesign with experience in graphic design for print materials
Excellent typography skills & graphic design experience - experience with stationery is a plus
Copywriting experience
Light coding experience/familiarity with JSON
Strong commitment to timelines, accuracy, and professionalism
Strong attention to detail
Excellent communication skills, both verbal and written
Demonstrate self-confidence, energy, and enthusiasm
Familiarity with keyword placement and other SEO best practices a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Norwalk

Associate Content Manager, The Bash

WHAT WE DO MATTERS:

ABOUT THE ASSOCIATE CONTENT MANAGER ROLE AND OUR TEAM:

The Bash is looking for an energetic, talented Associate Content Manager to drive our editorial strategy and create compelling content to increase acquisition and engagement. This position will own the brand voice and identity, infusing it not only in editorial content but also throughout the product and experience. This role will drive acquisition through content creation and execution on a variety of platforms. It will work collaboratively with SEO, Product, and Marketing to integrate editorial into the entire party planning journey and experience on The Bash.

RESPONSIBILITIES:

Own content strategy and creation to drive acquisition and engagement.
Establish the brand voice and identity for The Bash and ensure it is adhered to in all created content.
Managed and topline edit content contributors.
Research trends and create content which positions us as an authority in the space.
Work closely with the SEO team on keyword research to determine content opportunities and implement best practices for optimization.
Collaborate with product and design on content experience, visual product updates, and editorial guidance implementation.
Collaborate with marketing team to drive PR. Speak as the expert and lend expertise for content created (quotes and scripts for third-party articles and/or in-person interviews).
Perform photo research and develop requirements and brand standards for displaying imagery in both content and the marketplace.
Work with the social media team on content distribution to drive acquisition through the appropriate channels.
Own our Pinterest strategy as a vehicle for driving brand awareness and acquisition.
Create content for a variety of mediums: onsite product experience, PR, social, editorial, email, etc.

SUCCESSFUL ASSOCIATE CONTENT MANAGERS HAVE:

Minimum 3+ years driving an editorial calendar, creating content and executing on strategy.
Outstanding writer and editor with exceptional attention to detail.
Results driven, obsessed with analytics and identifying opportunity and driving impact.
Works well cross-functionally, particularly with Product, SEO, Marketing and Design teams.
Ability to manage multiple projects at one time, prioritizing and organizing effectively.
Firm understanding of SEO best practices and principles.
Strong commitment to timelines, accuracy, and professionalism.
Data-driven approach to driving acquisition.
Enthusiastic and self-directed with the desire to take initiative.
Ability to work in a fast-paced environment with all levels of management.
Positive attitude and enthusiasm for teamwork and driving impact.
Bachelor’s Degree in a related field.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

---

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Associate Director, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for an energetic, talented Associate Director of Product Marketing to drive product awareness, engagement and demand. This position will help develop positioning strategy and execute communication highlighting new features and product functionality highlighting The Knot and WeddingWire’s expertise as leaders in the wedding industry. This role will support the Marketing team in driving usage offerings, including registry, vendor marketplace, wedding websites, apps and more. You will work with smart and creative people who will help you hone your skills and develop your career.

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL ASSOCIATE DIRECTORS OF PRODUCT MARKETING HAVE:

Minimum 7-9 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Austin, TX

Associate Director, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL ASSOCIATE DIRECTORS OF PRODUCT MARKETING HAVE:

Minimum 7-9 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Associate Director, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL ASSOCIATE DIRECTORS OF PRODUCT MARKETING HAVE:

Minimum 7-9 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Editorial and Content Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Freelance Lifestyle Writer will join a high-growth team in our Gurgaon office to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English speaking professional who will focus on creating content and developing stories around wedding planning related moments.

ABOUT THE ROLE:

Generate ideas for stories relevant to couples, family and friends who are active in the wedding planning process and the event professionals who serve them
Covering topics from identifying vendors, setting your budget and selecting wedding fashion, write stories ranging from 800-1,200 words to drive traffic to and actions on WeddingWire.in.
Connect with couples, families and vendors including planners, fashion designers, jewelers, and more to research and conduct interviews when required for a story
To highlight the story content, source images from social media, photographers and other profiles associated to WeddingWire.in
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting interviews in an efficient and timely manner

SUCCESSFUL FREELANCE LIFESTYLE WRITER CANDIDATES HAVE:

2-3 years of experience and familiarity in some or all of the following topics: weddings, fashion, textiles, beauty, jewelry
Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Previous writing and editing experience, outstanding writing and editing skills and an exceptional attention to detail, with experience within a magazine or similar, a bonus!
A love of writing with a strong commitment to timelines, accuracy and professionalism
Familiarity with keyword placement and other SEO principles, a bonus!

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Jr. Marketing Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a smart, passionate and fun Associate Marketing Designer with 2+ years of experience to be a part of conceptualizing and creating products that meet the needs of our users, brands, and advertisers. We’re looking for a talented graphic designer to join our fast-paced, in-house Creative Marketing team. This person will work closely with stakeholders across Marketing from copywriters to other designers to our internal marketing gurus to produce onbrand design that creates a joyful user experience and elevates our brands.

The primary area of focus will be on our WeddingWire brand, with opportunities to design projects for our other brands and The Knot Worldwide company initiatives.The ideal candidate would promote and practice user-centered design in creating deliverables across web, mobile, email, social platforms and occasionally print.

This is a full-time position based out of our Chevy Chase, MD office, and we will not consider remote candidates at this time.

RESPONSIBILITIES:

Work under the direction of the Creative Director and Marketing Design Manager to maintain the look and feel of our brands’ visual style while finding new and exciting ways to expand our use of existing design elements
Design for projects that include but are not limited to Marketing campaigns, desktop and mobile web design, social media, and emails
Collaborate closely with internal teams to help ensure that the strategic goals and objectives are met
Provide design production assistance to the rest of the team as needed

SUCCESSFUL ASSOCIATE MARKETING DESIGNER CANDIDATES HAVE:

BFA or BA in Graphic Design
1-3 years of digital and solid print design experience (experience working on an in-house team is a huge plus)
Exceptional typography and with attention to detail
Strong and flexible skills in visual design and working knowledge of interface design experience (UI, UX)
Exceptional portfolio of work displaying a range of digital media applications, web, mobile, email, digital banners, etc.
Passion for clean, accessible, functional design and a sophisticated design sensibility
Ability to think about the end user of the product, how to help them best understand the key messaging and call to action, and arrange the information hierarchy accordingly
Excellent communication skills, organization and time management skills.
Ability to multi-task various projects under tight deadlines while maintaining quality is a MUST
Desire to learn how the needs of our business drive what we do
Must be a team-player, collaborator, problem solver and owner with a passion for detail
Solid background in responsive design
Working knowledge of HTML and CSS
Expert in Adobe Creative Suite (InDesign, Illustrator, Photoshop), PowerPoint
Knowledge of Sketch is a plus
Must have strong Illustration skills

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Lifestyle Writer - Editorial

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

ABOUT THE ROLE:

Generate ideas for stories relevant to couples, family and friends who are active in the wedding planning process and the event professionals who serve them
Covering topics from identifying vendors, setting your budget and selecting wedding fashion, write stories ranging from 800-1,200 words to drive traffic to and actions on WeddingWire.in.
Connect with couples, families and vendors including planners, fashion designers, jewelers, and more to research and conduct interviews when required for a story
To highlight the story content, source images from social media, photographers and other profiles associated to WeddingWire.in
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting interviews in an efficient and timely manner

SUCCESSFUL FREELANCE LIFESTYLE WRITER CANDIDATES HAVE:

2-3 years of experience and familiarity in some or all of the following topics: weddings, fashion, textiles, beauty, jewelry
Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Previous writing and editing experience, outstanding writing and editing skills and an exceptional attention to detail, with experience within a magazine or similar, a bonus!
A love of writing with a strong commitment to timelines, accuracy and professionalism
Familiarity with keyword placement and other SEO principles, a bonus!

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Research & Insights Intern

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

This position is part of The Knot Worldwide Insights team and will work on projects supporting the marketing department in the US and international markets. This is a unique opportunity to gain exposure and experience across different facets of the company, including The Knot, WeddingWire and The Bump.

This is a great opportunity for a Graduate Student! This is an hourly, paid internship.

RESPONSIBILITIES:

Program surveys using our online survey tool, performing quality checks and troubleshooting as needed
Utilize Excel to analyze survey and syndicated data and determine noteworthy trends or data patterns
Create presentations in PPT to bring to life research findings and give key stakeholders a deeper understanding of our users and their behaviors.
Mine credible third party sources such as Pew Research for relevant data about media consumption and consumer behavior

SUCCESSFUL RESEARCH INSIGHTS INTERN CANDIDATES HAVE:

Must be willing to commit 18-20 hours per week (majority in our office in Chevy Chase, MD)
Preference to graduate level students, but also open to current undergrad (junior or higher) or recent grad
Expert knowledge of Excel and comfortable working with numbers
Current undergrad (junior or higher), graduate student or recent grad
Interest in market research and enjoy using data to tell compelling stories
Experience with quantitative research methodologies
Excellent verbal and written communication skills.
Proficient project management skills and the flexibility to prioritize multiple projects simultaneously in a timely and efficient manner.
Willingness to roll up your sleeves and assist the team with a wide range of requests
Attention to detail is a must

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior B2B Marketing Consultant

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

TKWW is looking for an experienced digital marketing strategist to support our B2B Marketing team with a critical project as we roll out new and exciting advertising products for our customers. This successful B2B Marketing Consultant has extensive experience creating go to market strategy and messaging, is an expert project manager and loves working cross-functionally across teams to meet deadlines and exceed goals. This will be a six (6) month temporary position, with the possibility for extension, based in our NYC location.

RESPONSIBILITIES:

Manage rolling/phased sales advertising program launch across Canada and US markets.

Partner with cross-department leaders to build and execute internal and external go to market messaging and materials inclusive of overview docs, product briefs, sales materials, existing client transition comms, education content, and copywriting to increase product awareness, adoption, engagement and retention.
Project manage marketing launches from inception through adoption, engagement and retention touch points.
Gather customer insights to iterate on value props and positioning through:

Joining sales calls, interviewing clients with user research, producing research surveys, working closely with sales and sales training to implement feedback.

Work with B2B marketing team to identify and leverage industry experts to strengthen go to market messaging through best practices, education, advice, video, etc.

Track and analyze project-specific KPIs to keep team successful and motivated.
Assist the VP of Marketing with various other project based tasks as time permits, e.g. content marketing, education, campaigns.

SUCCESSFUL SR. B2B MARKETING CONSULTANT CANDIDATES HAVE:

10+ years of experience as a B2B marketer.
Digital marketing expertise with experience bringing new advertising products to market for a B2B audience.
Experience building strategy and go to market communications for business clients.
Familiarity with Salesforce and Pardot, and understands how to leverage both for B2B sales marketing.
Experience partnering with and motivating B2B sales teams.
Effective cross-functional working experience.
Innovation experience and experience marketing to small business owners a plus.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Social Media Coordinator, Part-Time

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of the WeddingWire Social Media Team, the Social Media Coordinator will execute on WeddingWire’s social media strategies; curate content; monitor, cultivate, and engage with our social communities, and share creative ideas around growing WeddingWire’s social media networks. The Social Media Coordinator's focus will be primarily on Instagram.

This is a part-time (up to 29 hours per week) position in our Chevy Chase, MD office.

RESPONSIBILITIES:

Creatively and innovatively drive social media content and engagement across various social media channels, with a focus on instagram
Partner with the members of the social media team and assist in the execution of WeddingWire’s social initiatives and strategies
Create and curate daily content that builds meaningful connections and encourages follower engagement
Monitor, cultivate and engage with followers on a daily basis, participating in conversations that surround our content, brand and audiences

SUCCESSFUL SOCIAL MEDIA COORDINATOR CANDIDATES HAVE:

Demonstrated success managing social media communities (Instagram, Facebook, Pinterest, Twitter, Snapchat) specifically with a minimum of one year experience in digital marketing or social media
Understanding of all social media platforms including optimization of content by platform and the nuances of each platform
Ability to adapt voice to meet brand guidelines and an exceptional visual intelligence with a “good eye” to identify visual content that will resonate with followers
A wealth of fun, creative ideas and a web-savvy exuberance to keep up with new technologies
A Bachelor’s Degree (or for students, an in-progress Degree) with a strong academic record
BONUS: Experience with and the ability to collect and analyze information from multiple data sources to uncover insights, statistics, and trends; tools include but are not limited to, Simply Measured, Curalate, Snaplytics, Hootsuite, Facebook Insights, Google Analytics

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Social Media Intern (Winter/Spring 2020)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of the The Knot Worldwide Social Media Team, the Social Media Intern will execute on WeddingWire’s social media strategies; curate content; monitor, cultivate, and engage with our social communities, and share creative ideas around growing WeddingWire’s social media networks.

This is an hourly, paid internship.

RESPONSIBILITIES:

Drive social media engagement on various social media channels Assist in executing the company’s social media initiatives and strategies
Curate and create daily content that builds meaningful connections and encourages follower engagement
Monitor, cultivate, and engage with followers on a daily basis, participating in conversations that surround our content and brand

SUCCESSFUL SOCIAL MEDIA INTERN CANDIDATES HAVE:

A Bachelor’s Degree (or for current college students, an in-progress Bachelor’s degree) with a strong academic record
Availability three or more full work days a week in our Chevy Chase, MD office
Demonstrated success with managing social media communities (Facebook, Instagram, Pinterest, Twitter, Snapchat)
In-depth knowledge and understanding of all social media platforms. This includes knowing what type of content works best on what platform, optimizing content accordingly, as well as understanding the different nuances of each platform.
Ability to collect and analyze information from multiple data sources to uncover insights, statistics, and trends.
Experience with leveraging social media management and analytics tools (Simply Measured, Curalate, Hootsuite, Facebook Insights, Google Analytics, etc.)
Strong copywriter - ability to adapt voice to meet brand guidelines.
Visual intelligence: must have a “good eye” and identify visual content that will resonate with WeddingWire’s followers.
Excellent time management skills with the ability to prioritize and manage multiple projects
Web savvy and enjoys keeping up with new content-sharing technologies online
Ability to work independently and take initiative
Strong creative writing and communications skills
Project management - can take a project (e.g. campaign) from start to finish.
Creative - has a wealth of fun, creative ideas
Strong commitment to timelines, accuracy, and professionalism
Relentless drive to create the best work possible
Enjoy working in a collaborative environment
Understanding of social media best practices
Ability to work cross-functionally 1 year of digital or social media experience

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Social Media Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of the WeddingWire.in Social Media team, the Social Media Specialist is responsible for the execution of WeddingWire.in’s consumer social media strategy. You will take care of the social media team’s daily management of WeddingWire.in social media accounts - Instagram, Facebook, Twitter, Pinterest. The Social Media Executive will curate and schedule content, as well as monitor and analyze follower behavior and make recommendations on appropriate strategies to grow followers and engagement across WeddingWire.in’s channels. Key duties include shortlisting images from vendors’ social media accounts, developing content for posting, researching new channels, maintaining posting schedules.

RESPONSIBILITIES:

Interact (through phone, email, DMs) and build a good rapport with our vendor community (specially photographers and makeup artists) to source image and video content
Evangelize WeddingWire.in among social media communities to engage with couples planning their weddings
Create original content that builds meaningful connections and encourages follower engagement
Engage with followers on a daily basis, participating in conversations that surround our content and brand
Collaborate with the reporting manager on new campaign initiatives and exchange best practices
Build WeddingWire.in’s awareness across all social media networks
Collect, aggregate, and analyze data to extract insights and communicate the risk, impact, and opportunities to members of the marketing team and beyond
Manage and execute the annual social media calendar
Constantly test new ideas and engage with our followers across all platforms

SUCCESSFUL SOCIAL MEDIA SPECIALIST CANDIDATES HAVE:

Minimum 1 year of social media experience
Demonstrated success with managing social media channels Facebook, Instagram
In-depth knowledge and understanding of all social media platforms. This includes knowing what type of content works best on what platform, optimizing content accordingly, as well as understanding the different nuances of each platform.
Visual intelligence: Must have a “good eye” and identify visual content that will resonate with WeddingWire.in’s followers.
Excellent time management skills with the ability to prioritize and manage multiple projects
Web savvy and enjoys keeping up with new content-sharing technologies online
Strong creative writing and communications skills
Strong commitment to timelines, accuracy, and professionalism
Proven ability to deliver results driving follower growth and engagement growth
Excellent writing skills, copy/editing skills
Understanding of videography, photography (editing on Photoshop, Canva, Over etc.) (desired, not mandatory)
Bachelor’s Degree in Marketing, PR, or Communications with a strong academic record (desired, not mandatory)
Demonstrated success with managing social media channels - Pinterest, Twitter, LinkedIn, Youtube (desired, not mandatory)

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Austin, TX

Sr. Manager, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for an energetic, talented Senior Manager of Product Marketing to drive product awareness, engagement and demand. This position will help develop positioning strategy and execute communication highlighting new features and product functionality highlighting The Knot and WeddingWire’s expertise as leaders in the wedding industry. This role will support the Marketing team in driving usage offerings, including registry, vendor marketplace wedding websites, apps and more. You will work with smart and creative people who will help you hone your skills and develop your career.

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL SENIOR PRODUCT MARKETING MANAGERS HAVE:

Minimum 5-7 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sr. Manager, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL SENIOR PRODUCT MARKETING MANAGERS HAVE:

Minimum 5-7 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sr. Manager, Product Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work with Product Marketing team to define and execute compelling marketing positioning and campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL SENIOR PRODUCT MARKETING MANAGERS HAVE:

Minimum 5-7 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Strong player-coach mentality, excels at strategic thinking as well as rolling up sleeves to get things done
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sr. Performance Marketing Analyst

WHAT WE DO MATTERS:

ABOUT THE SENIOR PERFORMANCE MARKETING ANALYST ROLE AND OUR TEAM:

We are hiring a Sr. digital marketing analyst for our growing audience development and retention marketing teams. This position plays an essential role gathering and analyzing website and app traffic patterns and monetization across TKWW domestic and international brands. You will be closely aligned with our marketing, product and consumer marketing teams owning the responsibility for providing data analysis that is the backbone of our business direction.

RESPONSIBILITIES:

Own acquisition KPIs and analysis/commentary for weekly/monthly/quarterly reporting cadence across all TKWW brands (The Knot, WeddingWire, Bodas etc)
Proactively identify notable changes in patterns and trends across all products and brands
Support the production and distribution of marketing analytics including:

Scheduled and ad hoc reports with accompanying analysis
Prepare / centralize data for consumption by a wide variety of stakeholders including Executive
Forecasting and scenario modeling
ROI/impact analysis for marketing campaigns

Design and analyze results of A/B testing and multivariate experiments
Educate the product and marketing organizations on the practice of analytics

SKILLS & EXPERIENCE:

5+ years experience as an analyst working with digital brands (app experience a plus)
Undergraduate degree in related field (math, business, science, statistics)
Must have excellent problem-solving skills with a knack for recognizing trends/patterns in large data sets
Must be comfortable drawing key insights from data and communicating/presenting these findings to stakeholders and decision makers
Must be able to identify and communicate effectively with teams across multiple functions
Experience with A/B testing
Experience collecting and leveraging user event data for analysis (e.g. segment.io, MixPanel, Google Analytics, Adobe/Omniture)
SQL skills a plus
Experience with data visualization tools (e.g. Birst, Mode, Tableau, chart.io, Qlik)
Strong attention to detail and deadlines
Self-motivated, able to multitask, and keen to work in a collaborative environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Learning & Development Specialist

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India, a leading global platform connecting engaged couples with wedding and event professionals, is seeking a Specialist in Learning and Development (you!) to join our high-growth team to oversee sales, process and quality training. You would be responsible for developing the skills of our local sales and operations teams and setting them up for high performance. The Learning & Development Specialist will work alongside all process stakeholders to plan and execute programs to onboard, train and coach the local sales office.

RESPONSIBILITIES:

Oversee and execute the training and onboarding of new team members while maintaining library of existing training documents and creating new training materials
Facilitate New Hire Orientation experience for new employees including but not limited to Company Overview and Product level details
You coach team members individually and as part of a group to influence pitching/selling behavior and develop skills and growth, while also effectively diagnosing performance gaps and associated coaching plans
Conduct daily role play and call shadowing sessions to coach team members through various teaching scenarios
Develop reward programs to recognize high-performing top-talent and to encourage productivity among the team
Maintain a deep understanding of the organization’s local and global strategic goals, feature and service offerings, positioning and processes and be able to clearly explain and train new team members
Develop and nurture professional relationships with all levels of employees, while serving as a champion and representative of the company’s Core Values
Host continued education opportunities that develop the technical skills and efficiencies of team members and resulting in higher retention of employees

SUCCESSFUL TRAINING & DEVELOPMENT SPECIALIST CANDIDATES HAVE:

A thorough understanding of the sales process and inside sales selling techniques and self-driven priority for customer service.
Previous, demonstrated experience (4+ years) in Sales, one year minimum of which is in training, and additional experience in mentoring.
A proven ability to achieve sales quotas.
A strong business acumen, sound judgement, professional and personal integrity, a proactive nature coupled with flexibility and an analytical mind that craves the opportunity to problem solve.

YOU ARE:

A builder, deeply motivated to impact positive change.
Assertive, self-confident, results-oriented and known for exceeding performance goals.
Excited by the fast pace, driven with high-energy and you thrive in variety.
Attentive to details and take pride in thoughtful work.
An organized and excellent project manager who enthusiastically gets things done.
Self-motivated, managing your own time and use down time to be proactive.
A multi-tasker, but prioritize tasks by urgency and importance.
Comfortable collaborating with all levels of management.
Always asking "what if?" and then like to use your resources to find the answers.
A strong written and oral communicator.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

HR Business Partner (Technology & Product)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are looking for a qualified, HR Business Partner, that will focus on two primary strategic initiatives for our organization. The first key part of this role will be to oversee all HR topics associated with our Technology and Product functions, and ensure they’re aligned with our business goals, partnering closely with our CTO and CPO as well as their leadership teams. Equally as important, this role will reach outside of the Technology and Product functions and interact with employees at all levels, across all teams, in our NY office. You will be known as the “go-to” on the ground HR resource in the NY office and will therefore provide geo-support to all teams that reside there (even outside of your main client group). You will partner closely with the HRBP’s for other teams and involve them as appropriate on matters related to their client groups.

Our ideal candidates should have solid experience with HR practices and client group management. You will communicate with Executives and with senior managers to express new ideas and suggest solutions, considering budget limitations and our company culture. You also have a strong background working in fast-paced technology companies and are familiar with Software Engineer and Product Manager’s profiles and know what makes them tick!

As a member of the Talent Management Team, you will play a key role in HR-related initiatives, including but not limited to learning & development, performance management, and HR metrics. This role is responsible for helping design, build, and deliver talent management programs that will promote employee engagement, drive high levels of performance, retain top talent, and create a unique employee experience to positively impact business results.

This role will operate at both a strategic and tactical level. It is about delivering rich, scalable HR programs within your assigned client groups and guiding leadership on the value of a strong business partner and talent management practices. You will be tasked with building strong relationships with employees at all levels in the organization. You will be involved with the entire employee life cycle for your client groups which provides responsibility and opportunity to positively impact the team.

Ultimately, you should be able to act as a consultant on human resources management and organizational changes. This position will partner closely with Talent Brand, Talent Acquisition, and key stakeholders cross-functionally to ensure the development and advancement of an empowered values-driven culture, and proactively plan for and address organizational needs.

RESPONSIBILITIES:

Provide senior-level HR leadership in our NY office, with high influence and involvement in shaping morale, culture, and office norms. Consult with all management levels and provide daily HR guidance.

Execute HR objectives while maintaining a deep understanding of the organization’s strategic goals and objectives
Collaborate with business leaders to provide guidance on organizational structures, job roles and design for optimal business performance, and talent management planning and processes to drive organizational strategy
Advise on positive change management activities
Think with a Global mindset and work with Executives and HRBP’s globally as needed
Partner with HR Operations team to ensure compliant execution of all HR operations within your client groups including immigration, Total Rewards, and more
Partner with your client group’s business leaders and manage all employee relations matters including adherence to policy, grievances, voluntary and involuntary terminations. Work collaboratively with business leaders and legal partners to develop and execute resolution strategies, escalating as appropriate.
Strategize, advise, and oversee strong performance management practices with your business leaders, remaining aligned with the Talent Management Team’s goals and objectives.
Manage employee exit and onboarding processes consistent with our standard operating procedures
Evaluate and advise on the impact of change on employees, HR systems, and operations
Determine appropriate reports, dashboards, etc. to support client groups
Analyze a broad range of HR data to identify valid insights and proactively convert into recommendations.
Build, recommend, and implement new initiatives from beginning to finish with minimal assistance or support.
Regular travel (about 25%) to multiple offices where your stakeholders are located: Washington, D.C. and Austin, TX.

SUCCESSFUL HR BUSINESS PARTNER CANDIDATES HAVE:

Bachelor’s degree required in Human Resources or a related field
SPHR/PHR or SHRM-SCP/CP certification required
7+ years of direct HR-related experience
2+ years of experience in a high-growth technology organization, specifically working with technology and product teams and Executives
Prior experience as an HR Business Partner and HR Generalist with a strong understanding of general HR concepts, practices, and compliance
Experience in leading change in a highly-complex organization undergoing significant transformation
Experience working with remote colleagues and global HR counterparts
Proven expertise in developing partnerships with senior management and influencing key business decisions
Demonstrated ability to manage human resources at both strategic and tactical levels
Ability to take initiative while having flexibility, combined with solid analytical and problem-solving skills
Strong ability to organize and prioritize with excelling written and verbal communication skills
Comfort in managing through ambiguity and change management
Experience designing and implementing scalable operational HR programs
Demonstrable experience with HR metrics
Thorough knowledge of labor legislation
Full understanding of all HR functions and best practices

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Galway, Ireland

HR Generalist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The HR Generalist will be responsible for supporting the Global Talent Management Team as well as the Ireland Leadership team. This role will play a key function in providing administrative support as well as tactical execution. Your role will require you to wear many hats and will be far from one-dimensional. You will undertake a wide range of HR tasks from organizing training, new hire onboarding, managing employee benefits, handling performance management, managing the offboarding process, and ensuring compliance with our existing practices while helping make suggestions on how to improve them! You will be a point person for on the ground HR support in our Galway, Ireland office, and will be responsible for the coordination of our office and employee experience. (i.e. organizing events, ordering office supplies, coordinating visitors from other offices, etc.). You will also play a key role in candidate experience, managing our front desk and greeting all visitors and candidates. You will partner closely not just with Galway Leadership, but also with our Talent Management, Employee Experience, Office Experience, Talent Acquisition, Total Rewards, Training, Legal, and Payroll teams in the US.

RESPONSIBILITIES:

Act in a highly accessible shared service role, partnering with all areas of HR and other internal clients.
Assist in coordinating and organizing learning and development initiatives.
Advising and supporting TKWW operational management in areas of HR strategy, culture, talent management, and benefits.
Provide support to employees and business leaders in various HR-related topics such as employee relations, performance management, onboarding, offboarding, policy creation, dissemination and compliance, and more.
Effectively partner with operational managers to manage employee relations and provide guidance on all HR related matters on an ad hoc basis.
Maintain and audit all job descriptions and hours worked by employees regularly.
Create and modify Powerpoint and Google Presentations to create visually appealing, branded decks for stakeholders.
Promote HR programs to create an efficient and conflict-free workplace, assisting as needed with the resolution of disciplinary matters and grievances in line with company policy and procedures, in a professional manner.
Manage documentation of all HR standard operating procedures, partnering with the Talent Management Team to record best practices and processes as they are developed with your assistance.
Ensure compliance with all Labor regulations, staying educated on current employment law and all updates to regulations.
Manage all employee personnel files, including hard and soft copies and all corresponding paperwork associated with leave and benefits.
Work within company HRIS to maintain accurate employee data.
Partner with Country Manager on accurate employee data and recording keeping, coordinating regularly with the US team.
Ensure GDPR compliance for the HR department.

SUCCESSFUL HR GENERALIST CANDIDATES HAVE:

Bachelor’s degree required
~2 years of direct experience in HR
Proven experience as an HR Generalist, Coordinator, or Administrator preferred
Resourceful, self-motivated and able to work under own autonomy
Strong understanding of general HR compliance and legislation
Good knowledge of employment and labor laws specific to Ireland
Prior HRIS experience
Excellent skills in PowerPoint and the Google Suite required
Strong written and verbal communication skills
Strong emotional intelligence and interpersonal skills
Aptitude in problem-solving
Desire to work as a team with a results-driven approach

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Manager, Office Experience

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a personable and service-oriented candidate to join our ever growing People team.

The Manager of Office Experience is responsible for delivering an exceptional client experience internally and externally while managing the office and facilities efforts for our Austin, Texas office. The right candidate will have experience working in a fast paced environment, able to manage multiple priorities, be a positive presence in the office and remain calm under pressure. We are looking for a positive self-starter who is eager to thrive in a dynamic environment; he or she is an excellent communicator and believes even the smallest details make a big difference.

RESPONSIBILITIES

Advise the Associate Director, Office Experience on all office maintenance requests
Manage and maintain a set annual budget
Will manage both suites 901 and 602 which are connected by an adjoining parking lot.
The Office Experience Manager will sit at the front desk in our Austin office and will be the first touch point for all employees and visitors:

Will assist our recruiting team with office tours and weekly onboarding of new employees
Serves as the main POC for building management and will ensure all guests are registered ahead of their visit, are properly checked in, and all building rules and regulations are followed.
Manages parking for employees and parking validations for guests and vendors, security access to office space and waivers for building gym

Work closely with external vendors, IT, Legal and Finance to ensure contracts and equipment leases are updated (e.g., negotiate renewals as needed)
Oversees coordination, set up and breakdown of internal/external office events, while liaising with various stakeholder teams for support.
Manage general office security and safety, including updating Emergency/Evacuation binders and updated list of fire wardens
Manage all office supply inventory and ordering
Coordinates all repairs and maintenance for the office including any regularly scheduled preventative maintenance work and leases for equipment.
Collaborate with the Employee Experience team to ensure a successful experience for all stakeholders.
Will serve as the first point of contact for any after hours on-call work as needed, including planned and emergency work.

SUCCESSFUL OFFICE EXPERIENCE MANAGER CANDIDATES HAVE:

3-5 years of related experience at professional services firms or similar
At least 2 years of experience managing a direct report(s)
A MacGyver “can fix” attitude
Hyper-organized, efficiency first mentality
A love for collaboration with experience working with cross-functional teams
Worked in a client facing position with excellent customer service skills
Ability to negotiate effectively and experience dealing with vendors
Must be proficient in excel and have strong general computer skills
Bachelor degree required

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Manager, Office Experience

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a personable and service-oriented candidate to join our ever growing People team.

The Manager of Office Experience is responsible for delivering an exceptional client experience internally and externally while managing the office and facilities efforts for our Chevy Chase office. The right candidate will have experience working in a fast paced environment, able to manage multiple priorities, be a positive presence in the office and remain calm under pressure. We are looking for a positive self-starter who is eager to thrive in a dynamic environment; he or she is an excellent communicator and believes even the smallest details make a big difference.

RESPONSIBILITIES

Advise the Associate Director, Office Experience on all office maintenance requests
Manage and maintain a set annual budget
This position will begin with no direct reports, but is subject to change.
The Office Experience Manager will sit at the front desk in our Chevy Chase office and will be the first touch point for all employees and visitors:

Will assist our recruiting team with office tours and weekly onboarding of new employees
Serves as the main POC for building management and will ensure all guests are registered ahead of their visit, are properly checked in, and all building rules and regulations are followed.
Manages parking for employees and parking validations for guests and vendors, security access to office space and waivers for building gym

Work closely with external vendors, IT, Legal and Finance to ensure contracts and equipment leases are updated (e.g., negotiate renewals as needed)
Oversees coordination, set up and breakdown of internal/external office events, while liaising with various stakeholder teams for support.
Manage general office security and safety, including updating Emergency/Evacuation binders and updated list of fire wardens
Manage all office supply inventory and ordering
Coordinates all repairs and maintenance for the office including any regularly scheduled preventative maintenance work and leases for equipment.
Collaborate with the Employee Experience team to ensure a successful experience for all stakeholders.
Will serve as the first point of contact for any after hours on-call work as needed, including planned and emergency work.

SUCCESSFUL OFFICE EXPERIENCE MANAGER CANDIDATES HAVE:

3-5 years of related experience at professional services firms or similar
At least 2 years of experience managing a direct report(s)
A MacGyver “can fix” attitude
Hyper-organized, efficiency first mentality
A love for collaboration with experience working with cross-functional teams
Worked in a client facing position with excellent customer service skills
Ability to negotiate effectively and experience dealing with vendors
Must be proficient in excel and have strong general computer skills
Bachelor degree required

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Associate Salesforce Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an Associate Salesforce Product Manager to help us delight and inspire our internal teams, including Sales, Service, and International Growth with innovative Salesforce functionality and integrations. We’re looking for someone who ensures that our teams are efficient and effective by bringing your understanding of Salesforce, creative problem solving, and user empathy to our team. You’ll work closely with Sales Operations, Salesforce tech leads, and the broader Product Management team, as well as cross-functionally with decision makers in Local Sales, National Sales, Client Service, User Support, Billing, and Accounting.

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, development budgets, guest speakers, meetups, as well as a strong general focus on personal development.

This role is a great mix of forward-thinking strategy and highly creative process development, with a strategic focus on efficiency improvement to drive revenue. We craft solutions that help internal Salesforce users stay organized, confident, and productive. You should be excited about building new functionality from Minimally Viable Experiments to iterating and scaling the existing Salesforce customizations. This role reports to the Enterprise Product Manager.

RESPONSIBILITIES:

Always put our Salesforce users first
Work closely with our outstanding analytics, data engineering, and research team to gain feedback and insights directly from Salesforce users
Work with Sales Operations, Sales Management, Service Management, Accounting, and International Growth to understand their needs, gather requirements, and analyze data with the goal of creating the best possible solutions for these teams
Understand user stories and clearly communicate product requirements to technical leads
Clearly articulate enhancements and stakeholder requirements in written ticketing for tech partners
Look for opportunities to stabilize and enhance The Knot Worldwide’s Salesforce implementation
Set the strategic direction in collaboration with Product, Product Marketing and Salesforce engineering partners
Drive outcome-focus execution - what matters most is how the features impact our colleagues and ultimately, their ability to impact our clients
Collaborate with product leaders to ensure cohesion between Salesforce and the overall employee experience and tooling
Promote the Salesforce platform technologies via interactions with stakeholders and executives
Form relationships and set recurring meetings with various stakeholders to keep a pulse on their satisfaction and identify upcoming needs
Act as a liaison between US stakeholders and a team of Salesforce engineers in our Guangzhou, China office

SUCCESSFUL ASSOCIATE SALESFORCE PMs CANDIDATES HAVE:

0-2 years in product development, in an agile environment Experience managing work in sprints and organizing a backlog
Experience in Salesforce Administration, preferably Salesforce Certified
Familiarity with common third-party solution providers for Salesforce
You can set strategic direction and help ideate and launch new products and experiences
You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
You have a track record of creating quality
You communicate clearly and collaborate effectively with your partners and executives
You have keen aesthetics and empathy, and a user-centered mentality
You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs
You care about Outcomes over Outputs - goals matter more than the roadmap
Experience with Salesforce Lightning, Pardot, and/or Fuze is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our Salesforce users and put them at the center of everything you do. You aim to serve and delight them every day.
You care about the unique impact of Salesforce on the business and seek to drive revenue and efficiency through Salesforce improvements.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

UX Researcher

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned UX Researcher to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your passion for user research, entrepreneurial spirit, and creative problem solving to our team. You’ll work closely with exceptional product managers and designers to help create desirable solutions to real user needs.

RESPONSIBILITIES:

Collaborate with product teams to understand product objectives, identify research questions, and translate those to in person and remote usability studies, user interviews, and surveys.
Design and execute studies that uncover user behavior and attitudes, using the right methodology for the questions at hand.
Analyze, interpret, and socialize research insights that shape our product strategy.
Be a thought leader in user research, and help educate Product team on research best practices.

SUCCESSFUL UX RESEARCH CANDIDATES HAVE:

Degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, other field emphasizing human behavior; will also consider other related fields.
2+ years experience designing and executing research plans across methods.
Experience answering meaningful and impactful consumer product questions using research
Detail oriented and self motivated to work independently on a variety of tasks.
Excellent interpersonal, communication, and collaboration skills with a knack for storytelling.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand users and put them at the center of everything you do. You advocate for our users every day.
You help us apply the right user research tools to answer important questions about user needs and best ways to meet them. Your work helps shape a better product strategy.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments. You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Coordinator

ABOUT THE ROLE AND OUR TEAM:

The experienced and driven Account Coordinator (you!) will partner with our Global Media Sales Team to track, analyze, and optimize campaign progression to ensure long-term success for the global sales clients. This role is focused on tracking campaign performance and delivery for Display, Video, Programmatic, custom content, and Social media advertising. The ideal candidate is strategic, analytical, and a self-starter with a passion for campaign storytelling. You have a positive approach to challenges and can leverage quantitative thinking to manage campaign success. You are comfortable working in a team environment supporting multiple books of business.

RESPONSIBILITIES:

Communicate campaign progress through weekly pacing and provide optimization recommendations based on client Insertion Order requirements and KPIs
Effectively work with functional groups such as Sales, Account Management, Revenue Operations, and Ad Operations, to optimize campaigns to meet performance objectives
Generate reports to troubleshoot/resolve third party reporting discrepancies or campaign/creative issues
Compile weekly reports for Sales summarizing any potential revenue-at-risk
Create performance wrap decks to summarize campaign highlights for the Account Management team
Provide recommendations to Sales and Account Management for future campaign executions based on the performance of past campaigns, depending on client KPIs and ROI
Processes and submit monthly billing to ensure campaigns are invoiced in a timely and accurate manner
Work with third-party platforms for support as needed

SUCCESSFUL ACCOUNT COORDINATOR CANDIDATES HAVE:

BA/BS degree (or equivalent training and experience)
1-2 years media/digital industry experience
Outstanding Excel skills required; pivot tables preferred
Excellent data analysis and problem-solving skills
Strong organizational skills, attention to detail, and communication skills
Ability to multi-task across multiple projects and stakeholders
Results-oriented drive and solid work ethic
Knowledge of Google Ad Manager and/or other ad servers preferred
Knowledge of ad verification services such as MOAT is a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our New York City office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Chevy Chase, MD office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Austin, TX office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

DC, New York, Austin

Account Executive (May 2020 Grads)

Interview Process Timeline: We will begin our interview process for May 2020 graduates in March 2020. If interested, please apply now, and then you can expect to receive more updates from us regarding your candidacy and any potential next steps closer to March of 2020. Applying now will ensure you receive any email updates from us regarding this position, other open opportunities, and external company events.

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

Are you graduating college in May of 2020 and looking for a unique employee experience post-graduation?

Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in one of the following offices:

Chevy Chase, MD (Washington, DC)
Austin, TX
New York, NY

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You are in the process of completing a Bachelor's degree and it will be completed by Spring of 2020

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

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This position is not eligible for sponsorship.

---

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Strategist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Account Strategist Team is dedicated to working with our local vendors all across the country ensuring they have the best experience with The Knot. We work closely with local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response.

The Account Strategist is responsible for providing superior customer service, marketing insights, basic tech-support to local wedding pro’s! You’ll work closely with Account Executive(s) and local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response. This position is a vital role in retaining customers, collecting online ad assets, upselling current clients and surpassing your customers’ expectations!

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming calls and emails
Upsell current clients to new products to enhance their business
Save current customers from cancelling their partnership
Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
Assist customers or situations with a calm and professional demeanor

SUCCESSFUL ACCOUNT STRATEGIST CANDIDATES HAVE:

Ability to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Customer Service experience required, preferably experience in advertising or marketing
Experience selling existing customers and ability to identify upsell opportunities, pitch products and close sales, is a huge plus.
Previous experience assisting small to medium businesses and the ability to adapt to a variety of customer types.
Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Must be able to work independently
College degree preferred

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Strategist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming calls and emails
Upsell current clients to new products to enhance their business
Save current customers from cancelling their partnership
Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
Assist customers or situations with a calm and professional demeanor

SUCCESSFUL ACCOUNT STRATEGIST CANDIDATES HAVE:

Ability to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Customer Service experience required, preferably experience in advertising or marketing
Experience selling existing customers and ability to identify upsell opportunities, pitch products and close sales, is a huge plus.
Previous experience assisting small to medium businesses and the ability to adapt to a variety of customer types.
Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Must be able to work independently
College degree preferred

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Business Development Executive

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Business Development Executive will join this high-growth team to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English and Hindi speaking professionals who will focus on creating relationships with local event business owners, understanding their needs, and onboarding them through education to grow our Indian web portal. This role will work out of our office in Gurgaon, India.

ABOUT THE ROLE:

Through phone conversations, identify, recruit and onboard new wedding professionals (photographers, banquet halls, makeup artists, etc.) with exceptional customer service
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting vendor meetings in an efficient and timely manner
In a consultative and organized way, solicit and document information about prospective vendors’ services
Drive success for company and customers and ensure quality and compliance with company guidelines by validating data through client follow up
Influence and educate prospective clients about the WeddingWire products, its benefits to their business and the success that they can expect as a pioneering member of our India platform
Communicate and collaborate with internal team members and international colleagues to develop content for vendor profile completion and facilitate feedback in support of continuous improvement
Occasionally connect and provide service to consumers (brides, grooms, and their families), assisting them in finding relevant vendors and ensuring a quality match of couple and vendor needs (pricing, size, and more)

SUCCESSFUL BUSINESS DEVELOPMENT EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Familiarity with technology-based platforms and experience explaining the benefits and functionality of a tech tool
A patient and proactive nature who is honest and empathetic
Flexibility and eagerness to do whatever is required and a willingness to shift responsibilities as needed based on demand
A team-player mentality who thrives in a collaborative environment and is receptive to feedback
A strong academic record with a Bachelor’s degree
The ability to travel across multiple locations within Delhi-NCR region on a daily basis
Native fluency in English and Hindi
Prior experience in a relationship management or sales capacity or dealing with small businesses face-to-face; previous experience in wedding industry, also a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Client Billing Specialist (Temporary)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Client Billing Specialist team works daily to resolve past due balances on active customer accounts. Our goal is to collect money for the sales team and ensure customer’s billing accounts are up to date. This role works directly with business owners via phone and email across the country. We pride ourselves on excellent customer service and we do what it takes to maintain our loyal client base while working to meet business needs.

If you are someone who enjoys seeing the reward of persistence and who isn’t afraid to pick up the phone and speak with people from all over the country, this position is perfect for you. This role is an integral part of our sales team and impacts our bottom line. The Client Billing Specialist will contact customers in regards to past due balances on their account, while providing excellent customer service to other team members and our valued advertisers. In this role you will have bonus opportunities for individual performance.

This role is full-time (40 hours/week), temporary and will end on July 31, 2020. (There is the possibility of this becoming a full time role if there is a business need in July.)

RESPONSIBILITIES:

Contact users to resolve outstanding invoices
Answer customer billing questions via phone and email
Process CC/ACH payments and update payment and contact information as needed
Negotiate and set up payment arrangements as needed
Maintain an average of 45 calls per day and track your progress via Salesforce
Provide exceptional customer service
Other duties as assigned

SUCCESSFUL CLIENT BILLING SPECIALIST CANDIDATES HAVE:

Professional written and verbal communication with internal and external customers
Self-motivation and ability to act as a team player
Strong organization skills and ability to multitask
Ability to learn processes and multiple systems quickly
Ability and desire to research accounts to get to the root cause of the customer issue
Experience using and navigating multiple computer systems
Experience in customer collections is a plus
Experience using Salesforce is a plus
Ability to work general business hours Monday - Friday

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Data Operations Associate

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Data Specialist Team is dedicated to ensuring our internal and external data is robust and accurate. This is accomplished by meticulous research and problem solving to ensure both visitors to our sites and internal business users have access to the most up-to-date and accurate information available. The team explores internal and external avenues to source new prospect data to continually feed our sales organization new opportunities. Additionally, the team works to streamline and automate processes to update stale information that exists in our databases.

The Data Operations Specialist is the gatekeeper of incoming data to our local business. You will be responsible for sourcing, verifying and enriching incoming and existing records in our databases and internal systems. To manage data you will be leveraging tools that can be configured to identify duplicative or outdated information on a large scale and updating the data as a result. Attention to detail and the ability to multitask and prioritize are musts as you will be sifting through and analyzing large quantities of data and juggling multiple projects of varying importance. You must also have excellent communication skills and an ability to work with sales teams and internal and external operations teams to ensure timely and accurate processing of projects and data work. Need to be proficient in Excel/Google Sheets and experience with Salesforce is preferred but not required. The role reports to the Senior Manager of Local Data Operations.

RESPONSIBILITIES:

Data Acquisition

Gathering internal and external prospect data
Leveraging current tools and processes to eliminate duplicates or irrelevant prospects
Mass injecting new data into the database

Existing Data Cleansing and maintenance

Leveraging Validity Tools to mass identity duplicative prospects
Using tools and processes to identify non-viable prospects
Performing online research via several sources to validate and update information
Communicating/assisting the sales team to help maintain a healthy prospect pipeline
Analyzing data to continue to improve enrichment and cleansing efforts
Organizing/summarizing large data sets to track key metrics

Incoming Data Cleansing

Cross-reference various internal systems to avoid duplicative data creation

Other Data Related Initiatives Identifies

SUCCESSFUL DATA OPERATIONS SPECIALIST CANDIDATES HAVE:

A Bachelor’s degree or applicable experience in a similar role
The ability to be a self-starter capable of flourishing in a fast-paced and dynamic environment
Exceptional attention to detail
The ability to work independently and as part of a team
Strong Excel/Google Sheet skills
Sharp critical thinking skills
A desire to never stop looking for opportunities to improve current processes
Excellent problem-solving skills
A level of comfortablity collaborating with all levels of management
Strong organizational skills with the ability to multi-task while prioritizing by urgency and importance
An inquisitive nature, always asking questions and using your resources to find solutions
Strong communication skills, ability to tailor the message for your intended audience clearly even in demanding situations
A desire to continuously seek improvement and innovation

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Executive, Customer Experience

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India’s Executive of Customer Experience will join this high-growth team to drive user and vendor projects as part of the operations line of the leading global platform connecting engaged couples with wedding and event professionals. We are seeking a personable professional who, through targeted and direct contact, will help brides and grooms set realistic expectations as they embark through the wedding planning process. This relationship will support customers to be satisfied, to take more action using the WeddingWire platform.

RESPONSIBILITIES:

With exceptional customer, extensive wedding trend and etiquette knowledge and service and accountability for the full lifecycle, drive a positive customer experience measured through satisfaction, delivery of quality projects published within agreed upon timelines, etc.
Serve as a WeddingWire brand ambassador by sharing the excitement of each couples’ personal wedding planning journey, helping them maximize their experience through vendor search, planning tools, forums and editorial content and encouraging couples to take actions on vendor search, lead submission and bookings.
Customize education and communication specific to each couple based on needs, expectations, challenges, locations, preferred medium (email, phone, chat, etc.) and more.
Communicate and collaborate with internal team members and international colleagues to track and report updates to project status and contribute to the continuous development and improvement of project delivery.

SUCCESSFUL CUSTOMER EXPERIENCE EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written).
Familiarity with technology-based platforms and in-depth knowledge and experience with Customer Care.
Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand.
A team-player mentality who thrives in a collaborative environment and is receptive to feedback.
The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision.
A minimum of two years of experience, in customer-facing setting, preferably in an online setting.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

WHAT WE DO MATTERS:

----

APPLY NOW

Publisher Partnerships Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Reporting into the Director of Ad Strategy, this role will support TKWW’s day-to-day programmatic publisher advertising inventory sourcing and management. Candidates will provide appropriate inventory access for the Global Media Solutions (GMS) sales and account management teams to fulfill the needs of our advertising partners. In this role, the Programmatic Inventory Sourcing Analyst will be responsible for assisting the launch and management of programmatic buying and planning of digital media across all digital platforms: display, social, video, native, etc.

We are looking for a technically savvy, highly analytical, and experienced programmatic media buyer. In order to be considered for this role you MUST have a strong technical and ad platform acumen, with extensive experience working with Google and/or Facebook programmatic buying tools (Facebook Ad Manager, DV360, Adwords, Youtube, etc.), Ad Exchanges/SSPs (Index, Rubicon, Amazon, AppNexus, etc.), and/or DSPs (TradeDesk, Beeswax, MediaMath, etc). You must also be comfortable managing day-to-day strategic publisher relationships and have an appetite for Business Development as this role will support the sourcing and securing new supply relationships for the GMS team.

RESPONSIBILITIES:

Manage day to day relationships with key supply partners
Provide ongoing inventory forecasts/reporting & work with GMS team to deliver commitments
Monitor inventory access and spend across display & video (Impression volumes, bid rates, win rates, etc.)
Monitor and refine supply portfolio based on aggregate campaign performance ensuring the inventory is fit for stated objectives/campaign KPIs
Work with publisher partners to hit quality parameters such as pricing, ad quality, fill and various other KPI metrics
Continue to grow ad product availability by adding new publishers and sourcing new potential relationships
Support GMS Ad Operations Team to maintain relationships with relevant Supply Side Platforms (SSPs).
Provide insight and analysis from relevant Demand Side Platforms (DSPs) on aggregate campaign performance
Analyze trends and understand longer term GMS inventory requirements. Output will be forecasting a combined pipeline of supply
Forecast inventory demand across client portfolio; volume, price & quality. Ensure the supply fulfils brand requirements across always-on, seasonal and tactical campaigns

SUCCESSFUL MANAGER, SALES RESEARCH CANDIDATES HAVE:

Minimum of 3 years of professional experience, with 2 years in digital media buying; agency experience highly preferred
Deep understanding and experience of ad serving technology and SSPs : DSPs
Commercially minded & strong communication skills – ability to manage a variety of relationships from publisher partners, to ad operations, to sales, to senior leadership team
Strong analytical and numeracy skills - evidence of having approached problems from a mathematical perspective
Rigorous attention to detail
Comfort with MS Excel, data analysis, and internet technologies and able to build efficient reporting dashboards
Proactive demeanor with strong ability to collaborate cross-functionally and drive results

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Quality Analyst

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, earn and learn? WeddingWire’s Sales Associates are integral, high-performing members of the WeddingWire Sales team, building valuable partnerships with local wedding and event venues and driving meaningful success to local businesses. Our Sales Associates excel in creating connections, building rapport with business owners and decision makers, understanding their goals and needs and offering a consultative approach to service.

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Research Manager, Global Media Solutions

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

TKWW is looking for an inquisitive and analytical Research Manager to support our Global Media Solutions team. The Manager is responsible for analyzing, interpreting and presenting data sourced from custom research and third parties. This role creates the metrics and insights to support ad sales collateral, case studies and campaign reporting.

The right person for the job will be adept at handling large sets of data and culling them down to create impactful and snackable insights to share with our clients about our user engagement, behaviors and ad performance. This role will work closely with other groups in the organization, specifically the Market Insights team, Sales, Account Management and Revenue Operations, so a collaborative and client centric approach is essential.

RESPONSIBILITIES:

Lead project management on brand lift studies conducted in partnership with research firms for our clients.
Communicate with clients to understand and document business objectives. Work with Account Management and Revenue Operations to design insightful mid and post campaign wrap reporting to highlight key performance metrics and results tied to client KPIs.
Take findings from studies conducted by the Market Insights team and synthesize into polished presentations that can be used for sales purposes.
Leverage third-party research (Comscore, MediaRadar, etc) to provide insights on audience profiles and behaviors for TKWW and client brands.
Provide ad-hoc data and insights to sales team to include in client presentations and RFPs.
Identify appropriate research methodologies to meet specific TKWW or client needs. Depending on the method, initiate or assist in the development of the research and work closely with vendors or Market Insights Team to ensure the successful execution of findings, such as the Bump Membership Study.
Represent the Global Media Solutions Team in relationships and contract discussions with third party research companies, presenting a point of view on capabilities, features, quality and pricing.
Leverage internal TKWW panel to execute content effectiveness studies and other ad hoc surveys on behalf of clients. This includes writing questionnaires, programming surveys and analyzing findings.

SUCCESSFUL MANAGER, SALES RESEARCH CANDIDATES HAVE:

5-7 years of research experience, with a preference for candidates with experience working with sales teams and implementing ad effectiveness research in media in the last 1-3 years.
Expert knowledge of Excel, proficient in PowerPoint and G Suite, knowledge of Qualtrics is strongly preferred.
Must have strong analytical skills and experience interpreting data from Comscore or similar syndicated research.
Excellent team player with strong collaborative skills with the ability to work cross-functionally
Willingness to roll up your sleeves and assist the team with a wide range of requests
Exceptional written and oral communication abilities
Bachelor's degree in related field.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Associate

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Sales Associate (India)

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Sales & Customer Service Associate (Monthly Contract Role)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is in search of a contract employee who will play a role in growing the company’s affiliate commerce revenue via The Knot Worldwide’s owned & operated channels, focusing on wedding-related travel.

This will start as a 3 month contract with the possibility to extend if there is a business need.

RESPONSIBILITIES:

Be a trusted, knowledgeable travel and hospitality expert, assisting with growing service providers in select key markets as well as working one-on-one with users to help them book services for their wedding-related travel.
Responsible for finding, vetting, contacting, negotiating, and onboarding select travel service providers.
Creatively fit our couples needs, solve problems, and develop relationships with service providers.
Develop and refine operating practices for onboarding providers and couples.
Capture, analyze, and integrate key performance indicators (KPIs) to measure operational effectiveness.
Assist with additional tasks related to this project, as required.

SUCCESSFUL CANDIDATES HAVE:

We are seeking experienced professionals. People who will do well in this role will generally have some B2B sales as well as consumer-facing experience.

Hotel, customer service, sales or similar experience is preferred
Strong organizational, excellent written and oral communication skills are required
Positive interpersonal skills required
Excellent listening and comprehension skills required.

Bachelor's degree required
Previous experience as a Hotel Sales Director is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Enablement Specialist

WHAT WE DO MATTERS:

ABOUT OUR TEAM:

The Sales Enablement team is dedicated to working with our sales executives at all levels and all locations to ensure they have the resources, training and information to succeed. We work closely with the local sales team and sales management team to optimize rep productivity, increase effectiveness, and improve customer relations.

ABOUT THE ROLE:

As a Sales Enablement Specialist your goal will be to help identify the needs of our sales representatives and opportunities for increasing sales effectiveness. You will take an active role in optimizing and testing the sales processes. You will help plan and execute solutions to address those needs including training, coaching and building resources. You will report to the Director of Sales Enablement and work with Director of Sales Development as needed. This position is a vital role in increasing sales performance and retaining top sales talent.

RESPONSIBILITIES:

Inspect behaviors and challenges of the sales team through daily call shadowing and 1:1 coaching sessions with sales representatives
Actively make sales calls to understand our customer needs and optimize positioning and sales processes
Diagnose skills gaps and opportunities for improvement both on individual and team level
Provide unbiased, strategic recommendations to our reps in systematic and empathetic manner
Build training content that is both informative and directly addresses the needs of the sales representatives with measurable outcomes
Creating support materials and resources for the sales and service teams
Deliver training (workshops, roundtables, communicating, informing) using engaging and effective methods; Train both in-person as well remotely to teams of all sizes and experience levels.
Analyze and optimize sales scripting and pitch to increase the effectiveness
Take an active role in on-boarding new sales employees and seek out opportunities to improve the training experience
Utilize data-driven approach to track, measure and assess the adoption and effectiveness of programs and their impact on sales performance
Monthly travel required

SUCCESSFUL SALES ENABLEMENT SPECIALISTS ARE:

Agile: Able to work in a fast-paced work environment while staying flexible with change, and evolving priorities and needs of the team
Multi-Taskers: Ability to balance competing priorities, set expectations with stakeholders and effectively manage their time.
Communicators: Engaging presentation skills; Ability to present ideas, expectations, and information in a concise, well-organized manner (both written and verbal)
Relatable and Respected: Ability to both relate to the sales representatives and command attention and respect
Credible: Experience selling B2B sales products in transactional sales model with proven ability to achieve sales targets and understanding of sales techniques that drive performance
Thorough: Detail-oriented and organized; Constant ear to the ground and an eye for quality control
Proactive: Anticipates the needs of our managers, customers and sales reps and provides recommended solutions to address those needs in advance.
Quick Learner: Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Independent: Must be able to work independently as well as collaborate as a team to problem solve and execute.

IT'S A BONUS IF:

You have experience training, coaching and/or mentoring in a professional environment
You have obtained a Bachelor's degree
You have 3+ years inside sales experience required (with a track record of success)
You have media, advertising or software sales experience
You have Salesforce.com experience

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Enablement Specialist

WHAT WE DO MATTERS:

ABOUT OUR TEAM:

ABOUT THE ROLE:

RESPONSIBILITIES:

Inspect behaviors and challenges of the sales team through daily call shadowing and 1:1 coaching sessions with sales representatives
Actively make sales calls to understand our customer needs and optimize positioning and sales processes
Diagnose skills gaps and opportunities for improvement both on individual and team level
Provide unbiased, strategic recommendations to our reps in systematic and empathetic manner
Build training content that is both informative and directly addresses the needs of the sales representatives with measurable outcomes
Creating support materials and resources for the sales and service teams
Deliver training (workshops, roundtables, communicating, informing) using engaging and effective methods; Train both in-person as well remotely to teams of all sizes and experience levels.
Analyze and optimize sales scripting and pitch to increase the effectiveness
Take an active role in on-boarding new sales employees and seek out opportunities to improve the training experience
Utilize data-driven approach to track, measure and assess the adoption and effectiveness of programs and their impact on sales performance
Monthly travel required

SUCCESSFUL SALES ENABLEMENT SPECIALISTS ARE:

Agile: Able to work in a fast-paced work environment while staying flexible with change, and evolving priorities and needs of the team
Multi-Taskers: Ability to balance competing priorities, set expectations with stakeholders and effectively manage their time.
Communicators: Engaging presentation skills; Ability to present ideas, expectations, and information in a concise, well-organized manner (both written and verbal)
Relatable and Respected: Ability to both relate to the sales representatives and command attention and respect
Credible: Experience selling B2B sales products in transactional sales model with proven ability to achieve sales targets and understanding of sales techniques that drive performance
Thorough: Detail-oriented and organized; Constant ear to the ground and an eye for quality control
Proactive: Anticipates the needs of our managers, customers and sales reps and provides recommended solutions to address those needs in advance.
Quick Learner: Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Independent: Must be able to work independently as well as collaborate as a team to problem solve and execute.

IT'S A BONUS IF:

You have experience training, coaching and/or mentoring in a professional environment
You have obtained a Bachelor's degree
You have 3+ years inside sales experience required (with a track record of success)
You have media, advertising or software sales experience
You have Salesforce.com experience

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Training Manager

WHAT WE DO MATTERS:

ABOUT OUR TEAM:

The Sales Enablement/Training team is dedicated to working with our sales executives at all levels and all locations to ensure they have the resources, training and information to succeed. We work closely with the local sales team and sales management team to optimize rep productivity, increase effectiveness, and improve customer relations.

ABOUT THE ROLE:

As a Sales Training Manager your goal will be to help identify the needs of our sales representatives and opportunities for increasing sales effectiveness. You will take an active role in optimizing and testing the sales processes. You will help plan and execute solutions to address those needs including training, coaching and building resources. You will report to the Director of Sales Enablement and work with Director of Sales Development as needed. This position is a vital role in increasing sales performance and retaining top sales talent.

RESPONSIBILITIES:

Inspect behaviors and challenges of the sales team through daily call shadowing and 1:1 coaching sessions with sales representatives
Actively make sales calls to understand our customer needs and optimize positioning and sales processes
Diagnose skills gaps and opportunities for improvement both on individual and team level
Provide unbiased, strategic recommendations to our reps in systematic and empathetic manner
Build training content that is both informative and directly addresses the needs of the sales representatives with measurable outcomes
Creating support materials and resources for the sales and service teams
Deliver training (workshops, roundtables, communicating, informing) using engaging and effective methods; Train both in-person as well remotely to teams of all sizes and experience levels.
Analyze and optimize sales scripting and pitch to increase the effectiveness
Take an active role in on-boarding new sales employees and seek out opportunities to improve the training experience
Utilize data-driven approach to track, measure and assess the adoption and effectiveness of programs and their impact on sales performance
Monthly travel required

SUCCESSFUL SALES ENABLEMENT SPECIALISTS ARE:

Agile: Able to work in a fast-paced work environment while staying flexible with change, and evolving priorities and needs of the team
Multi-Taskers: Ability to balance competing priorities, set expectations with stakeholders and effectively manage their time.
Communicators: Engaging presentation skills; Ability to present ideas, expectations, and information in a concise, well-organized manner (both written and verbal)
Relatable and Respected: Ability to both relate to the sales representatives and command attention and respect
Credible: Experience selling B2B sales products in transactional sales model with proven ability to achieve sales targets and understanding of sales techniques that drive performance
Thorough: Detail-oriented and organized; Constant ear to the ground and an eye for quality control
Proactive: Anticipates the needs of our managers, customers and sales reps and provides recommended solutions to address those needs in advance.
Quick Learner: Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Independent: Must be able to work independently as well as collaborate as a team to problem solve and execute.

IT'S A BONUS IF:

You have previous experience in Sales Enablement/Sales Training
You have experience training, coaching and/or mentoring in a professional environment
You have obtained a Bachelor's degree
You have 3+ years inside sales experience required (with a track record of success)
You have media, advertising or software sales experience
You have Salesforce.com experience

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Training Manager

WHAT WE DO MATTERS:

ABOUT OUR TEAM:

ABOUT THE ROLE:

RESPONSIBILITIES:

Inspect behaviors and challenges of the sales team through daily call shadowing and 1:1 coaching sessions with sales representatives
Actively make sales calls to understand our customer needs and optimize positioning and sales processes
Diagnose skills gaps and opportunities for improvement both on individual and team level
Provide unbiased, strategic recommendations to our reps in systematic and empathetic manner
Build training content that is both informative and directly addresses the needs of the sales representatives with measurable outcomes
Creating support materials and resources for the sales and service teams
Deliver training (workshops, roundtables, communicating, informing) using engaging and effective methods; Train both in-person as well remotely to teams of all sizes and experience levels.
Analyze and optimize sales scripting and pitch to increase the effectiveness
Take an active role in on-boarding new sales employees and seek out opportunities to improve the training experience
Utilize data-driven approach to track, measure and assess the adoption and effectiveness of programs and their impact on sales performance
Monthly travel required

SUCCESSFUL SALES ENABLEMENT SPECIALISTS ARE:

Agile: Able to work in a fast-paced work environment while staying flexible with change, and evolving priorities and needs of the team
Multi-Taskers: Ability to balance competing priorities, set expectations with stakeholders and effectively manage their time.
Communicators: Engaging presentation skills; Ability to present ideas, expectations, and information in a concise, well-organized manner (both written and verbal)
Relatable and Respected: Ability to both relate to the sales representatives and command attention and respect
Credible: Experience selling B2B sales products in transactional sales model with proven ability to achieve sales targets and understanding of sales techniques that drive performance
Thorough: Detail-oriented and organized; Constant ear to the ground and an eye for quality control
Proactive: Anticipates the needs of our managers, customers and sales reps and provides recommended solutions to address those needs in advance.
Quick Learner: Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Independent: Must be able to work independently as well as collaborate as a team to problem solve and execute.

IT'S A BONUS IF:

You have previous experience in Sales Enablement/Sales Training
You have experience training, coaching and/or mentoring in a professional environment
You have obtained a Bachelor's degree
You have 3+ years inside sales experience required (with a track record of success)
You have media, advertising or software sales experience
You have Salesforce.com experience

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sr. Analyst, Affiliate & Revenue Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking to fill a Sr. Analyst, Affiliate & Revenue Operations role in New York within the Global Media Solutions, Revenue Operations & Yield team. This position will aid in managing affiliate data platforms, partner with our Editorial team to track, analyze, and optimize affiliate marketing campaigns, while also aiding with reporting across TKWW ad inventory. The ideal candidate has an analytical mind-set, is strategic, and a self-starter with an interest in improving technical skills. The candidate will work closely with teams across the organization to drive affiliate revenue growth and value to users across our company’s portfolio of sites.

RESPONSIBILITIES:

Identify affiliate opportunities and partner with cross-functional teams: editorial, sales, and product, to guide affiliate marketing strategy to drive towards revenue targets and performance goals
Own end-to-end Affiliate marketing reporting channels to track the performance of affiliate content and partnerships
Create, manage, summarize, and present revenue and performance reports on a regular cadence to help drive data-informed decisions
Manage technical aspects of linking, tracking, and record-keeping of affiliate relationships
Become fluent in marketplace dynamics and assist in crafting dedicated affiliate marketing strategies that address TKWW Audience
Analyze DMP data to suggest viable Audience Segments
Aid in maintaining audience & data operations with the yield management team
Manage vendor relationships and lead regular calls with organized agendas
Identify opportunities for revenue growth across revenue channels

SUCCESSFUL SR. ANALYST, AFFILIATE & REVENUE OPERATIONS CANDIDATES HAVE:

Bachelor’s degree with a strong academic record
2-3+ years media/digital industry experience at an Ad Agency, Publisher, or Ad Tech Vendor
Outstanding Excel skills required; VLookups and pivot tables required, with the ability to analyze and build reports
Strong organizational skills, attention to detail, and communication skills
Solutions-oriented and capable of working on complex problems with an interest in improving technical skills.
Experience establishing and growing an affiliate network and familiarity with affiliate platforms such as Skimlinks is a plus (or similar platforms such as Amazon, Share a Sale, Rakuten, etc.)
Ability to multi-task across multiple projects and stakeholders
Results-oriented drive and solid work ethic
Prior experience in analytics platforms or tools: Yieldex, CDP, or Data Management Platforms (DMP)
Knowledge of Google Ad Manager and/or other ad servers preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Supply Sourcing Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Manage day to day relationships with key supply partners
Provide ongoing inventory forecasts/reporting & work with GMS team to deliver commitments
Monitor inventory access and spend across display & video (Impression volumes, bid rates, win rates, etc.)
Monitor and refine supply portfolio based on aggregate campaign performance ensuring the inventory is fit for stated objectives/campaign KPIs
Work with publisher partners to hit quality parameters such as pricing, ad quality, fill and various other KPI metrics
Continue to grow ad product availability by adding new publishers and sourcing new potential relationships
Support GMS Ad Operations Team to maintain relationships with relevant Supply Side Platforms (SSPs).
Provide insight and analysis from relevant Demand Side Platforms (DSPs) on aggregate campaign performance
Analyze trends and understand longer term GMS inventory requirements. Output will be forecasting a combined pipeline of supply
Forecast inventory demand across client portfolio; volume, price & quality. Ensure the supply fulfils brand requirements across always-on, seasonal and tactical campaigns

SUCCESSFUL MANAGER, SALES RESEARCH CANDIDATES HAVE:

Minimum of 3 years of professional experience, with 2 years in digital media buying; agency experience highly preferred
Deep understanding and experience of ad serving technology and SSPs : DSPs
Commercially minded & strong communication skills – ability to manage a variety of relationships from publisher partners, to ad operations, to sales, to senior leadership team
Strong analytical and numeracy skills - evidence of having approached problems from a mathematical perspective
Rigorous attention to detail
Comfort with MS Excel, data analysis, and internet technologies and able to build efficient reporting dashboards
Proactive demeanor with strong ability to collaborate cross-functionally and drive results

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do.
You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Travel Concierge (Monthly Contractor)

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

This will start as a 3 month contract with the possibility to extend if there is a business need.

RESPONSIBILITIES:

Be a trusted, knowledgeable travel and hospitality expert, assisting with growing service providers in select key markets as well as working one-on-one with users to help them book services for their wedding-related travel.
Responsible for finding, vetting, contacting, negotiating, and onboarding select travel service providers.
Creatively fit our couples needs, solve problems, and develop relationships with service providers.
Develop and refine operating practices for onboarding providers and couples.
Capture, analyze, and integrate key performance indicators (KPIs) to measure operational effectiveness.
Assist with additional tasks related to this project, as required.

SUCCESSFUL TRAVEL CONCIERGE CANDIDATES HAVE:

We are seeking experienced professionals. People who will do well in this role will generally have some B2B sales as well as consumer-facing experience.

Hotel, customer service, sales or similar experience is preferred
Strong organizational, excellent written and oral communication skills are required
Positive interpersonal skills required
Excellent listening and comprehension skills required.

Bachelor's degree required
Previous experience as a Hotel Sales Director is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Vendor Support Representative

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a Vendor Support Representative, you are responsible for providing superior customer service, marketing insights and basic tech-support to our wedding pro’s! You will manage client questions via phone, email, social channels and live chat; assist clients with their ad campaigns by providing tips and insights to increase their success in partnering with us. A primary responsibility is to assist clients in navigate our online products and platform and problem solve technical issues that may be encountered. Strong communication and problem-solving skills are a must, as you’ll assist clients through in-bound phone calls, emails and live chat.

This role is based in our Omaha, NE office.

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming phone calls, emails and live chats
Have an understanding of the significance of providing great customer service and adhere to high standards at all times
Communicate thoroughly with Clients, tech teams and other team members
Problem-solve technical questions and issues that Clients may have and work cross-departmentally to resolve them
Assist difficult clients or situations with a calm and professional demeanor
Take a pro-active approach toward suggesting improvements for products and platforms that our Clients work with and in
Continually learn new products and stay up to date with product releases to more accurately assist clients that contact us

SUCCESSFUL VENDOR SUPPORT REPRESENTATIVE CANDIDATES HAVE:

Ability to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Accurately type and respond to a Client on the phone at the same time
Customer Service experience preferably in an online retailer or advertising industry position
Experience selling existing clients and ability to identify upsell opportunities, pitch products and close sales, is a huge plus
Comfortable handling difficult clients or situations, keeping calm.
Must be able to work independently
Must have excellent computer skills (Word, Excel, PowerPoint, Gmail, Google Docs) and the ability to learn new systems quickly
College degree preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Director, Platform Architecture

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated engineering leader with a passion for building elegant, delightful, and scalable web+mobile applications for consumers. The individual's primary role will be to set architectural guidelines and lead a team of engineers that support our squads building The Knot Platform. The candidate will be embedded in an Agile environment and work cross-functionally with product managers, designers, and engineers across squads to provide the best in class web+mobile experiences for our users. The person must have a strong understanding of both front and back end development, highly adaptable to new technologies / software development concepts, and loves to work within a collaborative team environment.

RESPONSIBILITIES:

Set architectural guidelines, both software and infrastructure-related, for The Knot Platform
Actively participate in the ideation and execution of engineering OKRs, roadmap strategy, architecture discussions, and Agile planning
Promote best practices for engineering productivity, automated testing, continuous integration, code standards, and use of AWS
Provide engineering mentorship across the team

SUCCESSFUL DIRECTOR, PLATFORM ARCHITECTURE CANDIDATES HAVE:

10+ years overall software engineering experience
10+ years hands-on proven track record implementing JavaScript frontend applications and scalable backend APIs in a service-oriented architecture on AWS
In-depth experience using Ruby on Rails, React, Node, Elasticsearch, Postgres, and AWS
In-depth experience working in an Agile, TDD environment
Excellent communication skills, both oral and written
Thrives in a collaborative work culture with teammates located in-office or remote, across multiple locations in US and abroad
Experience with PHP, iOS, Android, and Mongo is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Lead Software Engineer, Marketplace

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated software engineer with a passion for doing things right with meticulous detail. The individual's primary role will be to support and develop applications for our vendor marketplace. The candidate will be embedded in an Agile environment with a squad of product managers, designers, and a highly talented team of engineers all working to provide the best in class web experiences for our users. The person will be expected to have a strong understanding of both front and back end development, highly adaptable to new technologies / software development concepts, and loves to work within a collaborative team environment. Please check out https://www.theknot.com/marketplace to see what you would be working on!

RESPONSIBILITIES:

Leverage skills and experience to implement product features that are well architected, tested, and understandable.
Actively participate in the ideation and execution of product roadmap, architecture discussions, and Agile planning.
Promote best practices surrounding testing, continuous integration, code standards, etc.
Provide mentorship to junior members of the team

SUCCESSFUL SOFTWARE ENGINEER CANDIDATES HAVE:

3+ years overall engineering experience.
3+ years hands-on proven track record implementing JavaScript frontend applications and/or scalable backend APIs.
2+ years of experience using React.
Experience working in an Agile, TDD environment.
Experience with production Node.js solutions.
Experience with AWS concepts and technology.
Excellent communication skills, both oral and written.
Experience with Elasticsearch is a plus
Experience with Hapi.js is a plus.
Pair programming experience is a plus.
Experience with Ruby on Rails is a plus.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Engineer in Test

WHAT WE DO MATTERS:

ABOUT THE SENIOR ENGINEER IN TEST ROLE AND OUR TEAM:

The Knot Worldwide is hiring a senior engineer in test to join a highly motivated team. The right engineer will enjoy fast paced collaboration with product, design, and user experience teams in an Agile environment to ensure high quality web and mobile features for our couples.

This role will focus on applications and products in the Planning and Guest Zone, iterating on features that ensure couples, wedding planners and guests have a consistently excellent experience using The Knot Worldwide’s digital products to drive meaningful impact planning life’s unique milestones.

RESPONSIBILITIES:

Ensure that features are high-quality by building test strategies, writing and executing test plans, and communicating with the team about issues, risk, and product quality.
Leverage skills and experience to develop automated tests to ensure product quality.
Manual test new features and bug fixes before incorporating them into automated test suites.
Interface with teams in coordinating cross browser and manual regression testing when needed.
Identify and execute on opportunities to improve the QA process.
Partner with Tech Leads and Product Managers to prioritize releases and determine quality metrics.
Promote best practices surrounding TDD, continuous integration, code standards, etc..

SUCCESSFUL SENIOR ENGINEERS IN TEST HAVE:

Expert knowledge of software QA methodologies, tools and processes.
Hands on experience writing automated tests for user interfaces. Experience writing automated tests for backend services.
Excellent communication skills, both oral and written.
Experience with modern UI test frameworks like Cypress or TestCafe.
Experience designing and developing load tests to measure application performance.
Experience using Node.js or similar technology.
Experience leading teams and projects in an Agile, TDD environment.
Experience developing and contributing to APIs a plus.
Familiarity with React a plus.
Familiarity with AWS/Kubernetes/Docker concepts and technology is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Software Engineer

WHAT WE DO MATTERS:

ABOUT THE SENIOR SOFTWARE ENGINEER ROLE AND THE PLANNING TOOLS TEAM:

The Knot Worldwide is seeking a talented and driven full-stack engineer to join The Knot Planning Tools team.

The Knot is the nation’s leading wedding marketplace, providing our couples with a completely personalized experience that guides them through the entire wedding planning journey. The planning tools team develops our industry leading suite of planning tools, including the Checklist, Budgeter, Wedding Vision, Wedding Day Timeline, and Vendor Manager. We are focused on streamlining this suite of tools to meet couples where they are in their planning journey, and on finding new ways to surface wedding inspiration and advice where couples need it most.

The apps you will be working on greet new users on their dashboard and are integral to solving user pain points and business goals. We have ambitious, experiment-driven milestones but we also have a commitment to quality. New code at all levels of the stack is expected to be extensible, high performing, scalable, and secure. What you build will make the wedding planning process more enjoyable and less stressful for millions of users.

RESPONSIBILITIES:

Serve as a senior engineer on the Planning Tools team helping develop The Knot’s suite of tools that couples use to inspire, plan, book, and manage their wedding.
Produce well-tested, maintainable code on the back-end and front-end that can stand up to 100,000 requests per day.
Collaborate in the Agile development process to help architect, build, and ship new products and features.
Be an advocate for coding best practices on the team, and stay up-to-date on new technologies and industry standards.
Provide technical guidance and recommendations to other engineers on the team, and act as a mentor to more junior teammates.
Engage with the tech organization beyond our team by participating in company-wide decisions on architecture, data, and process patterns.
Partner with Product to maintain the right balance between feature and technical work.

SKILLS & EXPERIENCE:

Minimum 4 years experience as a software engineer building beautiful, scalable, and highly visible web applications.
Experience working on the server-side in a modern application stack. We primarily use Node and Postgres, with some Ruby and Mongo. Strong experience with other languages or persistence layers is fine as well.
Familiarity with the latest Javascript technologies and experience building new front-end features in a modern framework such as React. Exposure to a range of front-end frameworks and component libraries is a plus.
Experience working with Cloud infrastructure platforms. Experience with AWS a plus.
A track record of delivering creative solutions to complex architectural problems.
Familiarity with testing frameworks on the back-end and front-end. You consider solid test coverage to be a critical part of the development process.
Comfort working with Agile principles. You are an advocate for Agile processes and a strong believer in the importance of Agile when producing high-quality software.
Excellent time management skills. You are able to set milestones and exercise independent judgment to complete projects on time and to specifications.
Strong communication skills, and the ability to explain problems to technical and non-technical folks alike. A love for sharing knowledge and a desire to learn from others.
A passion for self-improvement. You constantly strive to expand your technical skill set and to improve the quality of your code. You enjoy finding new ways to produce great code at a blazing pace.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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Software Engineer, Marketplace

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Leverage skills and experience to implement product features that are well architected, tested, and understandable.
Actively participate in the ideation and execution of product roadmap, architecture discussions, and Agile planning.
Promote best practices surrounding testing, continuous integration, code standards, etc.
Provide mentorship to junior members of the team

SUCCESSFUL SOFTWARE ENGINEER CANDIDATES HAVE:

3+ years overall engineering experience.
3+ years hands-on proven track record implementing JavaScript frontend applications and/or scalable backend APIs.
2+ years of experience using React.
Experience working in an Agile, TDD environment.
Experience with production Node.js solutions.
Experience with AWS concepts and technology.
Excellent communication skills, both oral and written.
Experience with Elasticsearch is a plus
Experience with Hapi.js is a plus.
Pair programming experience is a plus.
Experience with Ruby on Rails is a plus.
Experience with Redux or other global state management tools

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW