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Brand Marketing Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of the WeddingWire.in Social Media team, the Social Media Specialist is responsible for the execution of WeddingWire.in’s consumer social media strategy. You will take care of the social media team’s daily management of WeddingWire.in social media accounts - Instagram, Facebook, Twitter, Pinterest. The Social Media Executive will curate and schedule content, as well as monitor and analyze follower behavior and make recommendations on appropriate strategies to grow followers and engagement across WeddingWire.in’s channels. Key duties include shortlisting images from vendors’ social media accounts, developing content for posting, researching new channels, maintaining posting schedules.

RESPONSIBILITIES:

Interact (through phone, email, DMs) and build a good rapport with our vendor community (specially photographers and makeup artists) to source image and video content
Evangelize WeddingWire.in among social media communities to engage with couples planning their weddings
Create original content that builds meaningful connections and encourages follower engagement
Engage with followers on a daily basis, participating in conversations that surround our content and brand
Collaborate with the reporting manager on new campaign initiatives and exchange best practices
Build WeddingWire.in’s awareness across all social media networks
Collect, aggregate, and analyze data to extract insights and communicate the risk, impact, and opportunities to members of the marketing team and beyond
Manage and execute the annual social media calendar
Constantly test new ideas and engage with our followers across all platforms

SUCCESSFUL SOCIAL MEDIA SPECIALIST CANDIDATES HAVE:

Minimum 1 year of social media experience
Demonstrated success with managing social media channels Facebook, Instagram
In-depth knowledge and understanding of all social media platforms. This includes knowing what type of content works best on what platform, optimizing content accordingly, as well as understanding the different nuances of each platform.
Visual intelligence: Must have a “good eye” and identify visual content that will resonate with WeddingWire.in’s followers.
Excellent time management skills with the ability to prioritize and manage multiple projects
Web savvy and enjoys keeping up with new content-sharing technologies online
Strong creative writing and communications skills
Strong commitment to timelines, accuracy, and professionalism
Proven ability to deliver results driving follower growth and engagement growth
Excellent writing skills, copy/editing skills
Understanding of videography, photography (editing on Photoshop, Canva, Over etc.) (desired, not mandatory)
Bachelor’s Degree in Marketing, PR, or Communications with a strong academic record (desired, not mandatory)
Demonstrated success with managing social media channels - Pinterest, Twitter, LinkedIn, Youtube (desired, not mandatory)

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Lifestyle Writer - Editorial

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Freelance Lifestyle Writer will join a high-growth team in our Gurgaon office to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English speaking professional who will focus on creating content and developing stories around wedding planning related moments.

ABOUT THE ROLE:

Generate ideas for stories relevant to couples, family and friends who are active in the wedding planning process and the event professionals who serve them
Covering topics from identifying vendors, setting your budget and selecting wedding fashion, write stories ranging from 800-1,200 words to drive traffic to and actions on WeddingWire.in.
Connect with couples, families and vendors including planners, fashion designers, jewelers, and more to research and conduct interviews when required for a story
To highlight the story content, source images from social media, photographers and other profiles associated to WeddingWire.in
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting interviews in an efficient and timely manner

SUCCESSFUL FREELANCE LIFESTYLE WRITER CANDIDATES HAVE:

2-3 years of experience and familiarity in some or all of the following topics: weddings, fashion, textiles, beauty, jewelry
Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Previous writing and editing experience, outstanding writing and editing skills and an exceptional attention to detail, with experience within a magazine or similar, a bonus!
A love of writing with a strong commitment to timelines, accuracy and professionalism
Familiarity with keyword placement and other SEO principles, a bonus!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Norwalk

Marketing Associate, The Bash

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE MARKETING ASSOCIATE ROLE AND OUR TEAM:

The Bash (formerly GigMasters), based in Norwalk, CT, is looking for a smart, passionate and experienced Marketing Associate to conceptualize and create content, emails, and messaging that meet the needs of our vendors, our brand, and our users. The right candidate is a high-energy, self-motivated individual who is passionate about helping event professionals do what they love for a living!

RESPONSIBILITIES:

Develop new B2B content including blogs, emails, webinars, videos, newsletters, and other resources that help to drive new prospects and improve member education & retention
Assist in creating, writing, and tracking call-to-action emails, promotional email campaigns, and email workflows to drive results, KPIs, and revenue
Create clear marketing hooks and value props for our products and services and turn those into incredibly effective product copy, talking points, marketing materials, FAQs, and more
Assist with lead generation initiatives, including working alongside our paid social & SEM team to brainstorm new ads, copy, and audiences to generate more prospects
Support the company rebrand initiatives including updating brand voice and visuals across our blog, emails, and more

SKILLS & EXPERIENCE:

Minimum of 2 years experience in content marketing and/or communications (fast-paced tech company a plus)
Exceptional, persuasive writing, editing, and proofreading skills, with the demonstrated ability to write for and connect with small business owners (promotional copywriting a plus)
Detail-orientated, with high standards for brand, messaging, quality and consistency of content
High-performing self starter, with proven ability to work in fast-paced, deadline-driven environment
Strategic, creative thinker with critical analysis and problem-solving skills, along with flexibility and adaptability
Strong interpersonal and communication skills with the ability to interface across multiple departments, while willing to balance personal achievement with group goals
Ability to make timely decisions, anticipate problems and provide creative solutions
Experience with Google Adwords, Facebook ads, Instagram ads, all a plus
Past experience in email marketing and marketing automation preferred (Hubspot a major plus)
Must possess a Bachelor’s Degree in Marketing, Communications, or a related field

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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WHO WE ARE:

The Bash (formerly GigMasters) was founded in 1997, so technically we're not a startup, but the fun atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. We're a tight-knit group. We hold regular company events, and we believe in celebrating company milestones.

The Bash, part of The Knot Worldwide family, is the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. The Bash empowers people to make a living doing what they love, and we take pride in being able to do so.

APPLY NOW

Product Marketing Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for an energetic, talented Product Marketing Manager to drive product awareness, engagement and demand. This position will help execute communication highlighting new features and product functionality highlighting The Knot and WeddingWire’s expertise as a market leaders in the wedding industry. This role will support the Marketing team in driving usage offerings, including registry, wedding websites, apps and more. You will work with smart and creative people who will help you hone your skills and develop your career.

RESPONSIBILITIES:

Work with Senior Marketing Director to define and execute compelling marketing campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL PRODUCT MARKETING MANAGERS HAVE:

Minimum 3-5 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Product Marketing Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Work with Senior Marketing Director to define and execute compelling marketing campaigns
Identify new opportunities for The Knot and WeddingWire to generate product demand and usage
Drive internal cross-team transparency on value of new initiatives and improvements
Create onsite messaging, emails, and other materials as needed to communicate product improvements and associated marketing programs
Partner with owners of paid channels to launch, track and optimize customer acquisition related campaigns
Analyze program and campaign effectiveness, share key learnings and make recommendations about future growth opportunities
Proactively stay on top of what our competitors are doing

SUCCESSFUL PRODUCT MARKETING MANAGERS HAVE:

Minimum 3-5 years product marketing experience
Works well cross-functionally, particularly with Product and Creative teams
Ability to manage multiple projects at one time, prioritizing and organizing effectively
Outstanding writer and editor with exceptional attention to detail
Understanding of SEO principles preferred
Strong commitment to timelines, accuracy, and professionalism
Data-driven approach and strong analytical skills
Enthusiastic and self-directed with the desire to take initiative
Ability to work in a fast-paced environment with all levels of management
Positive attitude and enthusiasm for teamwork and results
Bachelor's Degree with a strong academic record

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Publicist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide, a NYC-based lifestage technology and media company, seeks an outstanding, self-motivated, creative and resourceful individual for its Public Relations department. This individual will assist in crafting and executing impactful, measurable and noteworthy campaigns to drive awareness/engagement and support business goals for the company’s premier brands The Knot and WeddingWire.

Ideal candidate will have a minimum of 4 years of experience in a PR agency and/or in-house PR team. Candidate must have excellent national and local media contacts, a record of success in developing and executing integrated PR and marketing programs, keen communication skills, and proven experience in writing pitches, talking points, briefing docs and press releases. This individual will work closely with the consumer and B2B marketing, editorial, social, research, product, sales and other teams on cross-functional initiatives. A love of writing and creative brainstorming are essential, and previous TV segment production and event planning experience is ideal.

SUCCESSFUL PUBLICIST CANDIDATES HAVE:

4 – 6 years of experience in a PR agency and/or in-house PR team
Proven track record of developing and executing successful, integrated PR campaigns at a national level
Experience drafting press releases, media alerts, talking points, briefing docs, and other media assets
Strong relationships with tech and consumer outlets on both the local and national level
Strategic thinker as well as a doer who can think big picture but also roll up his or her sleeves to get the job done
Data-driven and eager to measure the results of initiatives
Creative thinker who can conceptualize newsworthy moments and develop story ideas
Determined self-starter who can recommend and initiate projects with minimal direction
Event planning and television segment production experience a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Social Media Coordinator

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot seeks a talented, creative and enthusiastic Social Media Coordinator to join our team in NYC. You're a match if you are resourceful, able to juggle projects in a fast-paced environment, work within tight deadlines, are comfortable working independently, and have a strong sense of what defines success on social media platforms. You will report directly to the Social Media Manager and work closely with The Knot consumer marketing team. The Social Media Coordinator is a critical part of the social media department ensuring all platforms are driving engagement and other key metrics. This is a full-time role based in our NYC office. We will not be accepting remote applications at this time.

RESPONSIBILITIES:

Managing the day-to-day posting across The Knot social media channels (including but not limited to Facebook, Instagram, Twitter, Pinterest and TikTok)
Reporting key metrics from each social media platform
Owning community outreach and management across all social media platforms
Identifying emerging social platforms and assisting with developing strategy
Working closely with The Knot Worldwide creative and editorial teams to amplify marketing efforts

SUCCESSFUL SOCIAL MEDIA COORDINATOR CANDIDATES HAVE:

0-2 years social media experience (minimum of 1-2 internships in related fields)
Passionate about the latest social media trends and how to creatively execute
Highly organized, creative, and assertive
Ability to multitask, prioritize and thrive in a fast-paced environment
Knowledge of relevant software a plus (Dash Hudson, Curalate, Facebook/Twitter Analytics, Google Docs, Excel, Photoshop, etc.)
Maintain positive work environment with high creative standards

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

------------------------------------

APPLY NOW

Social Media Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Interact (through phone, email, DMs) and build a good rapport with our vendor community (specially photographers and makeup artists) to source image and video content
Evangelize WeddingWire.in among social media communities to engage with couples planning their weddings
Create original content that builds meaningful connections and encourages follower engagement
Engage with followers on a daily basis, participating in conversations that surround our content and brand
Collaborate with the reporting manager on new campaign initiatives and exchange best practices
Build WeddingWire.in’s awareness across all social media networks
Collect, aggregate, and analyze data to extract insights and communicate the risk, impact, and opportunities to members of the marketing team and beyond
Manage and execute the annual social media calendar
Constantly test new ideas and engage with our followers across all platforms

SUCCESSFUL SOCIAL MEDIA SPECIALIST CANDIDATES HAVE:

Minimum 1 year of social media experience
Demonstrated success with managing social media channels Facebook, Instagram
In-depth knowledge and understanding of all social media platforms. This includes knowing what type of content works best on what platform, optimizing content accordingly, as well as understanding the different nuances of each platform.
Visual intelligence: Must have a “good eye” and identify visual content that will resonate with WeddingWire.in’s followers.
Excellent time management skills with the ability to prioritize and manage multiple projects
Web savvy and enjoys keeping up with new content-sharing technologies online
Strong creative writing and communications skills
Strong commitment to timelines, accuracy, and professionalism
Proven ability to deliver results driving follower growth and engagement growth
Excellent writing skills, copy/editing skills
Understanding of videography, photography (editing on Photoshop, Canva, Over etc.) (desired, not mandatory)
Bachelor’s Degree in Marketing, PR, or Communications with a strong academic record (desired, not mandatory)
Demonstrated success with managing social media channels - Pinterest, Twitter, LinkedIn, Youtube (desired, not mandatory)

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Web Developer, Marketing

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

TKWW is in search of a full-time Web Development Associate to assist its small, but mighty, marketing web development team. The Web Development Associate will create and update landing pages, micro-sites, and other web products. While this position will be front-end focused, we are looking for a full-stack developer passionate about marketing.

RESPONSIBILITIES:

Support the Marketing department’s web development needs, which range from simple one-time landing pages to complex and robust acquisition tools.
Receive mockups from the design team and translate them into beautiful, responsive web pages.
Ensure the timely delivery of web projects, and communicate timelines with stakeholders.
Build every page to be responsive and optimized for accessibility.
Participate in campaign brainstorming sessions, so that our marketing initiatives can make the best use of the technologies we have.
Write clean, concise, and well-documented code.

SUCCESSFUL FRONT-END WEB DEVELOPER CANDIDATES HAVE:

Worked comfortably in a fast paced environment
Excellent project management skills
Code samples or a portfolio available: on-site code test required
Fluency in HTML/5, CSS/3, and Javascript a must
Experience in Ruby, PHP, or another back-end language is preferred
Experience writing code that works cross-browser and cross-device
Experience creating responsive sites and developing for mobile
Comfortable in Adobe Photoshop, Sketch, or similar tools
Comfortable with Git
Experience integrating Google Forms
Experience coding HTML from scratch, without the use of a framework (e.g. Bootstrap)
Flexibility, and willingness to try something they haven’t tried before

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Benefits Administrator

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Benefits Administrator will be responsible for all employee benefit programs within our company. Our benefit plans play a key role in employee satisfaction and retention. Strong ability to quickly gain an expert-level understanding of our plan designs, regulations, HR systems, procedures, and regulations is a must. This is an extremely important role, handling highly sensitive and confidential data. This role is a customer-facing position, interacting with our most important clients - our employees! This role will be located in our Chevy Chase MD office.

RESPONSIBILITIES:

Assist Total Rewards Manager in designing and executing global wellness program
Assist in planning and executing all benefit programs including but not limited to Benefit Fairs, Open Enrollment initiatives, and other various efforts
Oversee maintenance of employee benefit files and maintain group benefits database
Coordinate and manage all leave of absences across US employee base
Process claims or requests (insurance plans, workers compensation, etc.)
Ensure accurate reconciliation of monthly carrier premiums & partner with the Finance team on timely payment
Manage employee benefit enrollments and determine employee eligibility
Handle all benefit-related compensation
Manage all reimbursement procedures
Manage HRIS benefits portal for enrollments, approvals, and accuracy
Provide customer service support to internal and external customers
Develop communication tools to enhance understanding of the company's benefits package; design and distribute materials for benefits orientations, open enrollment and summary plan descriptions
Collaborate and maintain professional relationships with all stakeholders, including but not limited to, Finance & Accounting, Payroll, FP&A, Executives, employees, benefit carriers, benefit brokers, and more.

SUCCESSFUL BENEFITS ADMINISTRATOR CANDIDATES HAVE:

Bachelor’s degree required
Computer proficiency and technical aptitude with the ability to use Microsoft products, including PPT, excel, experience with HRIS and benefits database
Demonstrates self-confidence, positive energy and enthusiasm
Experience working with multiple stakeholders
Ability to thrive in fast-paced environment, multi-task, prioritize effectively, and adhere to tight deadlines and quick turnarounds
Comfort in managing through ambiguity and change management
Results-oriented drive with strong work ethic and business acumen
Excellent, clear, and concise written and verbal communication skills
Comfort with face-to-face interaction with internal customers
Ability to operate with confidentiality while having access to highly sensitive, private, and confidential data
Ability to support multiple projects simultaneously
Strong command of the English language is essential
Respectful and act with the highest integrity.

DESIRED SKILLS/EXPERIENCE:

Experience in working with global cross-functional teams
Experience working with remote teammates and stakeholders
Excellent written and verbal communication and organization skills
Considerable knowledge of laws, regulations, principles, procedures and practices related to Human Resources.
Fluency in both Spanish and English is a plus
Knowledge of all pertinent federal and state regulations, filing and compliance requirements

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Coordinator, Office Experience

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to create a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a personable and service-oriented candidate to join our ever growing team.

The Coordinator, Office Experience is responsible for delivering an exceptional client experience. You will play a key role by managing the lobby area, delivering great first impressions and welcoming guests. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you outgoing, friendly and flexible?

Then we have the Coordinator, Office Experience opportunity for you!

RESPONSIBILITIES:

Point person for first impression for all guests and interview candidates
Manages all employee questions and provides a white glove experience
Maintains the office and conference room cleanliness
Restocks reception pantry
Escalates requests to facilities manager when needed
Assists with vendor management alongside Facilities Manager (in DC) and HR partner on site. Including but not limited to: coffee management, snow removal, parking lot paving and plumbing.
Helps as an administrator for the LiveSafe safety app and is well-versed in how to use it
Manages internal powerpoint for office space with open positions, birthdays and anniversaries each week.
Helps support Google calendars and is an administrator to assist with booking needs for all employees as well as recruiting interviews
Greets all visitors and provides a white glove experience to all guests and manages incoming guest list daily
Creates New Hire swag bags, name tags, orientation schedules, ID badges and Candidate Interview Folders
Manages Guest ID badges that are checked out each day and ensures they’re accounted for or deactivated at close of business each day
Contributes to and updates office supply regularly
Adheres to budget when ordering supplies for office
Assist with internal events including but not limited to: set up, break down, calendar management, catering
Acts as a liaison when planning office events with the Employee Experience team (including but not limited to happy hours, holiday events and pop ups)
Maintains budgets and submits receipts for both Office and Employee Experience spend

SUCCESSFUL COORDINATOR, OFFICE EXPERIENCE CANDIDATES:

You are a fantastic ambassador and have impeccable customer service
You have knowledge of Word, Excel, PowerPoint, Google Calendar, and G-Suite
You thrive in a multi-tasked, fast paced environment
You are a strong communicator and able to articulate ideas in an organized concise manner with strong written and verbal skills
You have the desire to innovate, identify problems and find creative solutions
You are enthusiastic with the ability to thrive in an atmosphere of constant change

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Manager, Internal Communications

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Do you have a creative drive, energy, innovation and enthusiasm and are never satisfied with status quo? Are you always striving to break new ground and bring new marketing techniques and channels to the forefront? The Knot Worldwide’s People Team has a role for you! TKWW is looking for a Manager of Internal Communications who has exceptional verbal and written communication skills, with superb ability to translate ideas into clear, actionable messaging. Someone who has excellent interpersonal skills, executive presence, and an ability to work effectively and independently.

RESPONSIBILITIES:

Collaborates and executes on broader internal communications strategy
Manages the editing, optimal scheduling, and dissemination of:

Weekly Newsletter
CEO Communications
All Hands facilitation and message alignment
Monthly Town Hall execution
Facilitating Lunch & Learns & Speaker Series Events
Crisis Communications in close partnership with PR team
Departmental and team messaging support

Assists with department-specific and organization-wide projects and events such as departmental summits and company-wide events
Oversight and management of the Employee intranet
Closely partnering with the PR team, prepares internal spokespeople for speaking engagements, including composing talking points
Employee training on communication channels - best practice on use, frequency, modes, channels
Manages communications matrix - who send what to whom and how
Manages Careers Page/About Us page on Corporate Website
Researches and implements new tactics, tools, and channels to enhance the effectiveness of internal communications
Establishes and tracks metrics to evaluate communication impact
Builds and cultivates strong relationships with individuals across the organization to proactively identify content to share with employees.

SUCCESSFUL MANAGER, INTERNAL COMMS CANDIDATES HAVE:

Proven track record of developing a wide range of written content for employee audiences including emails, blogs, video scripts, and intranet content.
Strong organization, program management and content development skills, with a demonstrated ability to meet milestones, meet tight deadlines and communicate status on concurrent projects
Experience managing employee communications pertaining to confidential, sensitive information.
Must possess the ability to translate complex subjects into simple, digestible, and compelling messages and narratives.
Ability to exercise discretion in handling proprietary, sensitive confidential information.
Exceptional working knowledge of communications best practices and ability to guide corporate messaging with diplomacy, tact, and sensitivity for all audiences.
Experience developing, editing, and producing digital communications including emails, e-newsletters, blogs, web/intranet content, and digital media.
Sensitivity to the cultural variances across different countries.
Minimum of 5 years' experience in marketing and communications, preferably with some experience in the technology industry; experience in applying marketing concepts; branding and message development skills.
Bachelor's degree required, prefer in marketing & communications, journalism or related. Technology industry marketing experience preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Director of Product Design

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a Director of Product Design to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We seek a design leader who can build delightful and beautiful world-class products, hire and develop one of NYC’s strongest UX and design teams, and drive our organization’s design thinking and execution. The Knot uses modern practices operating in agile, self-directed, performance-oriented squads who are driving outcomes through OKRs.

Product design at The Knot Worldwide endeavors to solve important problems, develop excellent people, and operate as great partners with the rest of the company. If you’re attracted to this culture and a visible, important, leadership role with a market leader that has its highest growth and impact ahead of it, we’d love to hear from you!

Key Responsibilities

Strategy

Partner with product and design leadership on a product vision and strategy that aligns and inspires our whole design/product/engineering organization
Build and evangelize design thinking into how we work across design, product, and engineering, and represent design and user experience across the company’s leadership
Collaborate with front end engineering on a global pattern library approach that balances speed and creativity

Execution

Lead your team of UX, UI, and full stack designers as they work within their squads to solve our and our users’ most important problems
Improve how design, product, and engineering work together with your fellow leaders across the three functions
Implement a design culture within the product organization and across the organization

Hiring and team development

Continue growing and upgrading your design team
Improve our design hiring brand, e.g. through community representation or thought leadership
Develop your design team into masters of their craft and thought leaders in the product community

Qualifications

10+ years of digital product design and leadership including end-to-end execution, with proven track record from B2B to B2C, shallow to deep, one time to repeated usage, innovation to iteration, and web to app experiences.
Demonstrated track record of creating and leading others to create beautiful industry-leading design solutions to important product problems
Facility with modern product development processes: agile, lean, iterative, outcome oriented, data driven (A/B testing), user research informed
Development orientation - you are eager to grow yourself and your team members
Strong presentation and written communication skills
Track record collaborating with product management, engineering, and marketing leaders

More About Us

As the world’s largest wedding sites and apps, The Knot Worldwide serves most engaged couples throughout their wonderful challenging journeys to the most important, most expensive, and most complicated thing they’ve ever done - plan and pull off their weddings! We also partner closely with and serve the wedding vendor community of passionate service providers, as well as the wedding couples’ beloved guests. Today we are #1 in most of these areas and growing, though we are early in our potential to truly solve our users’ biggest product needs.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments.You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Senior Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned Sr. Product Manager to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric design thinking to our team. You’ll work closely with exceptional design and tech leads. Your Marketing and PR partners are knowledgeable and collaborative, having built up key relationships in the industry over many years.

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, pair PMing, development budgets, guest speakers, meetups … as well a strong general focus on personal development.

This role is a great mix of forward-thinking strategy and highly creative, design-centered feature development, with a strategic product focus on The Knot’s marketplace. Our 2-sided marketplace is where we help engaged couple discover and book their dream team of wedding vendors.

You should be excited about building new products from Minimally Viable Experiments to iterating and scaling the existing planning products. You love helping users solve big problems and making life’s biggest moments joyful instead of stressful.

RESPONSIBILITIES:

Always put our users first
Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
Set the strategic direction in collaboration with product marketing, engineering, and design partners
Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot

SUCCESSFUL SR. PRODUCT MANAGERS HAVE:

5+ years in product development, in an agile environment
You can set strategic direction and help ideate and launch new products and experiences
You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
You have a track record of creating quality consumer experiences that accommodate user needs and business requirements
You communicate clearly and collaborate effectively with your partners and executives
You have keen aesthetics and empathy, and a user-centered mentality
You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

UX Researcher

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned UX Researcher to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your passion for user research, entrepreneurial spirit, and creative problem solving to our team. You’ll work closely with exceptional product managers and designers to help create desirable solutions to real user needs.

RESPONSIBILITIES:

Collaborate with product teams to understand product objectives, identify research questions, and translate those to in person and remote usability studies, user interviews, and surveys.
Design and execute studies that uncover user behavior and attitudes, using the right methodology for the questions at hand.
Analyze, interpret, and socialize research insights that shape our product strategy.
Be a thought leader in user research, and help educate Product team on research best practices.

SKILLS & EXPERIENCE:

Degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, other field emphasizing human behavior; will also consider other related fields.
2+ years experience designing and executing research plans across methods.
Experience answering meaningful and impactful consumer product questions using research
Detail oriented and self motivated to work independently on a variety of tasks.
Excellent interpersonal, communication, and collaboration skills with a knack for storytelling.

WHAT WE LOVE ABOUT YOU:

You deeply understand users and put them at the center of everything you do. You advocate for our users every day.
You help us apply the right user research tools to answer important questions about user needs and best ways to meet them. Your work helps shape a better product strategy.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments. You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our New York City office.

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Chevy Chase, MD office.

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Austin, TX office.

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Norwalk

Account Specialist, GigMasters

WHAT WE DO MATTERS:

ABOUT THE ACCOUNT SPECIALIST ROLE AND OUR TEAM:

Are you obsessed with amazing customer service? Are you goal-oriented, self-driven and thrilled by the pursuit of the sale? If yes, read on! GigMasters.com, based in South Norwalk, CT, is seeking a full-time Account Services rock star to join our growing department. The team’s mission is to be obsessively focused on providing the absolute best experience for GigMasters’ performers and clients, while also exceeding GigMasters’ monthly revenue goals. The ideal candidate will have 1-2 years of experience in a customer-facing, event planning or inside sales role, a positive attitude and a strong desire to wow users.

RESPONSIBILITIES:

Field inbound questions from members, clients and prospects via phone, email, and text
Proactively engage members, clients and prospects via phone and email
Help GigMasters clients find and book the perfect vendors for their special events
Sell new memberships and Featured Profiles to prospective members
Assist existing members with renewal and membership-related issues
Encourage existing members to upgrade their memberships
Ensure service inquiries are handled timely and accurately - with a smile of course!
Suggest efficiency improvements, working with manager to determine best ways to implement
Ensure all tasks are kept up on a daily basis. Develop ways to make tasks more efficient, when possible

SKILLS & EXPERIENCE:

Exceptional problem-solving skills
Strong communications skills, both written and oral
Highly detail-oriented
Positive attitude
Strong work ethic
Bachelor’s degree or higher
1-2 years of experience in a customer-facing, event-planning or inside sales role preferred
Experience with ecommerce sales and metrics preferred
Proficiency in MS Word, Excel and Outlook

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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WHO WE ARE:

GigMasters was founded in 1997, so technically we're not a startup, but the fun atmosphere, fast-paced work environment and regular happy hours kind of make us feel like one. We're a tight-knit group. We hold regular company events, and we believe in celebrating company milestones.

GigMasters, part of The Knot Worldwide family, is the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. GigMasters empowers people to make a living doing what they love, and we take pride in being able to do so.

APPLY NOW

Account Strategist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Account Strategist Team is dedicated to working with our local vendors all across the country ensuring they have the best experience with The Knot Worldwide. We work closely with local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response.

The Account Strategist is responsible for providing superior customer service, marketing insights, basic tech-support to local wedding pros! You’ll work closely with Account Executive(s) and local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response. This position is a vital role in retaining customers, collecting online ad assets, upselling current clients and surpassing your customers’ expectations!

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming calls and emails
Upsell current clients to new products to enhance their business
Save current customers from cancelling their partnership
Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
Assist customers or situations with a calm and professional demeanor

SUCCESSFUL ACCOUNT STRATEGIST CANDIDATES HAVE:

Able to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Customer Service experience required, preferably experience in advertising or marketing
Experience selling existing customers and ability to identify upsell opportunities, pitch products and close sales, is a huge plus.
Previous experience assisting small to medium businesses and the ability to adapt to a variety of customer types.
Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Must be able to work independently
College degree preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Business Development Executive

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Business Development Executive will join this high-growth team to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English and Hindi speaking professionals who will focus on creating relationships with local event business owners, understanding their needs, and onboarding them through education to grow our Indian web portal. This role will work out of our office in Gurgaon, India.

ABOUT THE ROLE:

Through phone conversations, identify, recruit and onboard new wedding professionals (photographers, banquet halls, makeup artists, etc.) with exceptional customer service
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting vendor meetings in an efficient and timely manner
In a consultative and organized way, solicit and document information about prospective vendors’ services
Drive success for company and customers and ensure quality and compliance with company guidelines by validating data through client follow up
Influence and educate prospective clients about the WeddingWire products, its benefits to their business and the success that they can expect as a pioneering member of our India platform
Communicate and collaborate with internal team members and international colleagues to develop content for vendor profile completion and facilitate feedback in support of continuous improvement
Occasionally connect and provide service to consumers (brides, grooms, and their families), assisting them in finding relevant vendors and ensuring a quality match of couple and vendor needs (pricing, size, and more)

SUCCESSFUL BUSINESS DEVELOPMENT EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Familiarity with technology-based platforms and experience explaining the benefits and functionality of a tech tool
A patient and proactive nature who is honest and empathetic
Flexibility and eagerness to do whatever is required and a willingness to shift responsibilities as needed based on demand
A team-player mentality who thrives in a collaborative environment and is receptive to feedback
A strong academic record with a Bachelor’s degree
The ability to travel across multiple locations within Delhi-NCR region on a daily basis
Native fluency in English and Hindi
Prior experience in a relationship management or sales capacity or dealing with small businesses face-to-face; previous experience in wedding industry, also a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Customer Experience Representative

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Our Couples Experience Team is dedicated to working with our Couples all across the country ensuring they have the best experience with The Knot and WeddingWire. We work closely to ensure couples are able to use our products, have access to what they need to plan their weddings and connect them with local wedding professionals so they have the best wedding Marketplace to shop with before their big event.

The Couples Experience Representative position:

The Couples Experience Representative is responsible for providing superior customer service, marketing insights and basic tech-support to our couples! You will manage client questions via phone, email, social channels and live chat. Strong communication and problem-solving skills are a must.

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming phone calls, emails and live chats
Have an understanding of the significance of providing great customer service and adhere to high standards at all times
Maintain a high productivity level, after training, to best serve our couples in a timely fashion
Communicate thoroughly with Couples, tech teams and other team members
Problem-solve technical questions and issues that Couples may have and work cross-departmentally to resolve them
Assist difficult Couples or situations with a calm and professional demeanor
Take a proactive approach toward suggesting improvements for products and platforms that our couples work with and in
Continually learn new products and stay up to date with product releases to more accurately assist clients that contact us

SUCCESSFUL COUPLES EXPERIENCE REPRESENTATIVE CANDIDATES HAVE:

Able to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Accurately type and respond to a Couples on the phone at the same time
Customer Service experience preferably in an online retailer or advertising industry position
Comfortable handling difficult clients or situations, keeping calm.
Must be able to work independently
Must have excellent computer skills (Word, Excel, PowerPoint, Gmail, Google Docs) and the ability to learn new systems quickly.
College degree preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Data Operations Associate

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Data Specialist Team is dedicated to ensuring our internal and external data is robust and accurate. This is accomplished by meticulous research and problem solving to ensure both visitors to our sites and internal business users have access to the most up-to-date and accurate information available. The team explores internal and external avenues to source new prospect data to continually feed our sales organization new opportunities. Additionally, the team works to streamline and automate processes to update stale information that exists in our databases.

The Data Operations Specialist is the gatekeeper of incoming data to our local business. You will be responsible for sourcing, verifying and enriching incoming and existing records in our databases and internal systems. To manage data you will be leveraging tools that can be configured to identify duplicative or outdated information on a large scale and updating the data as a result. Attention to detail and the ability to multitask and prioritize are musts as you will be sifting through and analyzing large quantities of data and juggling multiple projects of varying importance. You must also have excellent communication skills and an ability to work with sales teams and internal and external operations teams to ensure timely and accurate processing of projects and data work. Need to be proficient in Excel/Google Sheets and experience with Salesforce is preferred but not required. The role reports to the Senior Manager of Local Data Operations.

RESPONSIBILITIES:

Data Acquisition

Gathering internal and external prospect data
Leveraging current tools and processes to eliminate duplicates or irrelevant prospects
Mass injecting new data into the database

Existing Data Cleansing and maintenance

Leveraging Validity Tools to mass identity duplicative prospects
Using tools and processes to identify non-viable prospects
Performing online research via several sources to validate and update information
Communicating/assisting the sales team to help maintain a healthy prospect pipeline
Analyzing data to continue to improve enrichment and cleansing efforts
Organizing/summarizing large data sets to track key metrics

Incoming Data Cleansing

Cross-reference various internal systems to avoid duplicative data creation

Other Data Related Initiatives Identifies

SUCCESSFUL DATA OPERATIONS SPECIALIST CANDIDATES HAVE:

A Bachelor’s degree or applicable experience in a similar role
The ability to be a self-starter capable of flourishing in a fast-paced and dynamic environment
Exceptional attention to detail
The ability to work independently and as part of a team
Strong Excel/Google Sheet skills
Sharp critical thinking skills
A desire to never stop looking for opportunities to improve current processes
Excellent problem-solving skills
A level of comfortablity collaborating with all levels of management
Strong organizational skills with the ability to multi-task while prioritizing by urgency and importance
An inquisitive nature, always asking questions and using your resources to find solutions
Strong communication skills, ability to tailor the message for your intended audience clearly even in demanding situations
A desire to continuously seek improvement and innovation

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Executive, Customer Experience

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India’s Executive of Customer Experience will join this high-growth team to drive user and vendor projects as part of the operations line of the leading global platform connecting engaged couples with wedding and event professionals. We are seeking a personable professional who, through targeted and direct contact, will help brides and grooms set realistic expectations as they embark through the wedding planning process. This relationship will support customers to be satisfied, to take more action using the WeddingWire platform.

RESPONSIBILITIES:

With exceptional customer, extensive wedding trend and etiquette knowledge and service and accountability for the full lifecycle, drive a positive customer experience measured through satisfaction, delivery of quality projects published within agreed upon timelines, etc.
Serve as a WeddingWire brand ambassador by sharing the excitement of each couples’ personal wedding planning journey, helping them maximize their experience through vendor search, planning tools, forums and editorial content and encouraging couples to take actions on vendor search, lead submission and bookings.
Customize education and communication specific to each couple based on needs, expectations, challenges, locations, preferred medium (email, phone, chat, etc.) and more.
Communicate and collaborate with internal team members and international colleagues to track and report updates to project status and contribute to the continuous development and improvement of project delivery.

SUCCESSFUL CUSTOMER EXPERIENCE EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written).
Familiarity with technology-based platforms and in-depth knowledge and experience with Customer Care.
Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand.
A team-player mentality who thrives in a collaborative environment and is receptive to feedback.
The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision.
A minimum of two years of experience, in customer-facing setting, preferably in an online setting.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE DO MATTERS:

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Marketing Operations Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can impact a leading global brand’s business and the efficiency of an award-winning sales department? The Knot WorldWide is seeking a service-oriented, self-starter (like you!) to join as a Marketing Operations Analyst responsible for the implementation of lead generation campaigns, performance and attribution reporting, sales/marketing support, and leading marketing automation initiatives. Marketing Operations Analyst will collaborate with the B2B & Performance Marketing teams to drive performance of the Local channel and act as a liaison to improve processes, systems, and reporting to exceed goals. You will report to the Senior Manager of Local Operations and work alongside the Local Operations team.

RESPONSIBILITIES:

Manage the day to day operations between Salesforce and Pardot, serving as the point of contact for maintenance, configuration, reporting.
Support the business through the execution and analysis of marketing efforts, with a particular focus on automation, conversion, and journeys.
You know Pardot through and through and will successfully identify areas of opportunities to automate the process.
Act as a liaison between B2B Marketing and Sales for cross functional initiatives and campaigns.
Establish and maintain scalable processes that ensure best practices in campaign and lead management.
Develop and optimize scoring methodology.
Build, execute, and manage lead warming and nurturing strategy.
Manage the execution of segmented nurture campaigns with tailored messaging and content to drive engagement.
You will have an in-depth understanding and serve as subject-matter expert of email marketing and lead generation/conversion.

SUCCESSFUL MARKETING OPERATIONS ANALYST CANDIDATES HAVE:

Bachelor’s degree with 1-3 years experience in marketing, sales and/or operations
Power-user of Marketing Automation and CRM platforms (i.e. Pardot, Hubspot, Marketo, Salesforce)
Recognized self-starter capable of flourishing in fast-paced and dynamic environment
Proven track record of building scalable systems and processes that support marketing teams, including conversion tracking and attribution and campaign execution optimization.
Exceptional attention to detail, the ability to work independently and also well as part of a team
Strong Excel skills and experience with reporting and data analysis
Salesforce and/or Pardot Certification preferred but not required

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Marketing Operations Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Manage the day to day operations between Salesforce and Pardot, serving as the point of contact for maintenance, configuration, reporting.
Support the business through the execution and analysis of marketing efforts, with a particular focus on automation, conversion, and journeys.
You know Pardot through and through and will successfully identify areas of opportunities to automate the process.
Act as a liaison between B2B Marketing and Sales for cross functional initiatives and campaigns.
Establish and maintain scalable processes that ensure best practices in campaign and lead management.
Develop and optimize scoring methodology.
Build, execute, and manage lead warming and nurturing strategy.
Manage the execution of segmented nurture campaigns with tailored messaging and content to drive engagement.
You will have an in-depth understanding and serve as subject-matter expert of email marketing and lead generation/conversion.

SUCCESSFUL MARKETING OPERATIONS ANALYST CANDIDATES HAVE:

Bachelor’s degree with 1-3 years experience in marketing, sales and/or operations
Power-user of Marketing Automation and CRM platforms (i.e. Pardot, Hubspot, Marketo, Salesforce)
Recognized self-starter capable of flourishing in fast-paced and dynamic environment
Proven track record of building scalable systems and processes that support marketing teams, including conversion tracking and attribution and campaign execution optimization.
Exceptional attention to detail, the ability to work independently and also well as part of a team
Strong Excel skills and experience with reporting and data analysis
Salesforce and/or Pardot Certification preferred but not required

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Marketing Operations Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Manage the day to day operations between Salesforce and Pardot, serving as the point of contact for maintenance, configuration, reporting.
Support the business through the execution and analysis of marketing efforts, with a particular focus on automation, conversion, and journeys.
You know Pardot through and through and will successfully identify areas of opportunities to automate the process.
Act as a liaison between B2B Marketing and Sales for cross functional initiatives and campaigns.
Establish and maintain scalable processes that ensure best practices in campaign and lead management.
Develop and optimize scoring methodology.
Build, execute, and manage lead warming and nurturing strategy.
Manage the execution of segmented nurture campaigns with tailored messaging and content to drive engagement.
You will have an in-depth understanding and serve as subject-matter expert of email marketing and lead generation/conversion.

SUCCESSFUL MARKETING OPERATIONS ANALYST CANDIDATES HAVE:

Bachelor’s degree with 1-3 years experience in marketing, sales and/or operations
Power-user of Marketing Automation and CRM platforms (i.e. Pardot, Hubspot, Marketo, Salesforce)
Recognized self-starter capable of flourishing in fast-paced and dynamic environment
Proven track record of building scalable systems and processes that support marketing teams, including conversion tracking and attribution and campaign execution optimization.
Exceptional attention to detail, the ability to work independently and also well as part of a team
Strong Excel skills and experience with reporting and data analysis
Salesforce and/or Pardot Certification preferred but not required

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Sales Associate

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, earn and learn? WeddingWire’s Sales Associates are integral, high-performing members of the WeddingWire Sales team, building valuable partnerships with local wedding and event venues and driving meaningful success to local businesses. Our Sales Associates excel in creating connections, building rapport with business owners and decision makers, understanding their goals and needs and offering a consultative approach to service.

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Vendor Support Representative

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a Vendor Support Representative, you are responsible for providing superior customer service, marketing insights and basic tech-support to our wedding pro’s! You will manage client questions via phone, email, social channels and live chat; assist clients with their ad campaigns by providing tips and insights to increase their success in partnering with us. A primary responsibility is to assist clients in navigate our online products and platform and problem solve technical issues that may be encountered. Strong communication and problem-solving skills are a must, as you’ll assist clients through in-bound phone calls, emails and live chat.

This role is based in our Omaha, NE office.

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming phone calls, emails and live chats
Have an understanding of the significance of providing great customer service and adhere to high standards at all times
Communicate thoroughly with Clients, tech teams and other team members
Problem-solve technical questions and issues that Clients may have and work cross-departmentally to resolve them
Assist difficult clients or situations with a calm and professional demeanor
Take a pro-active approach toward suggesting improvements for products and platforms that our Clients work with and in
Continually learn new products and stay up to date with product releases to more accurately assist clients that contact us

SUCCESSFUL VENDOR SUPPORT REPRESENTATIVE CANDIDATES HAVE:

Ability to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Accurately type and respond to a Client on the phone at the same time
Customer Service experience preferably in an online retailer or advertising industry position
Experience selling existing clients and ability to identify upsell opportunities, pitch products and close sales, is a huge plus
Comfortable handling difficult clients or situations, keeping calm.
Must be able to work independently
Must have excellent computer skills (Word, Excel, PowerPoint, Gmail, Google Docs) and the ability to learn new systems quickly
College degree preferred

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Director, Digital Security

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated engineering leader with a passion for digital security in web+mobile platforms. The individual's primary role will be to set security guidelines, processes, and procedures for our platforms globally and for the engineering squads that build on them. The candidate will be embedded in an Agile environment and work cross-functionally with a highly talented team of engineers across multiple locations in the US and abroad. The person must have a strong security background, highly adaptable to new technologies / software development concepts, and loves to work within a collaborative team environment.

RESPONSIBILITIES:

Set security guidelines, both software and infrastructure-related, for our platforms globally -- this includes setting security policies, access controls, and incident response procedures
Actively participate in security audits, security tooling, code reviews, and architectural reviews
Promote and enforce security-related best practices for web+mobile development, testing environments, production environments, data repositories, code repositories, and deployment processes
Ensure compliance with changing laws and applicable regulations
Provide mentorship across the team on key security topics

SUCCESSFUL DIRECTOR, DIGITAL SECURITY CANDIDATES HAVE:

10+ years experience in the digital security space with proven track record implementing security best practices for large-scale web+mobile applications and platforms
Experience with a wide variety of web+mobile technologies, including Ruby on Rails, PHP, React, Node, Elasticsearch, Redis, NGINX, Postgres, MySQL, Mongo, iOS, and Android
In-depth experience working within AWS
Excellent communication skills, both oral and written
Thrives in a collaborative work culture with teammates located in-office or remote, across multiple locations in US and abroad

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Director, Digital Security

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Set security guidelines, both software and infrastructure-related, for our platforms globally -- this includes setting security policies, access controls, and incident response procedures
Actively participate in security audits, security tooling, code reviews, and architectural reviews
Promote and enforce security-related best practices for web+mobile development, testing environments, production environments, data repositories, code repositories, and deployment processes
Ensure compliance with changing laws and applicable regulations
Provide mentorship across the team on key security topics

SUCCESSFUL DIRECTOR, DIGITAL SECURITY CANDIDATES HAVE:

10+ years experience in the digital security space with proven track record implementing security best practices for large-scale web+mobile applications and platforms
Experience with a wide variety of web+mobile technologies, including Ruby on Rails, PHP, React, Node, Elasticsearch, Redis, NGINX, Postgres, MySQL, Mongo, iOS, and Android
In-depth experience working within AWS
Excellent communication skills, both oral and written
Thrives in a collaborative work culture with teammates located in-office or remote, across multiple locations in US and abroad

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Director, Platform Architecture

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated engineering leader with a passion for building elegant, delightful, and scalable web+mobile applications for consumers. The individual's primary role will be to set architectural guidelines and lead a team of engineers that support our squads building The Knot Platform. The candidate will be embedded in an Agile environment and work cross-functionally with product managers, designers, and engineers across squads to provide the best in class web+mobile experiences for our users. The person must have a strong understanding of both front and back end development, highly adaptable to new technologies / software development concepts, and loves to work within a collaborative team environment.

RESPONSIBILITIES:

Set architectural guidelines, both software and infrastructure-related, for The Knot Platform
Actively participate in the ideation and execution of engineering OKRs, roadmap strategy, architecture discussions, and Agile planning
Promote best practices for engineering productivity, automated testing, continuous integration, code standards, and use of AWS
Provide engineering mentorship across the team

SUCCESSFUL DIRECTOR, PLATFORM ARCHITECTURE CANDIDATES HAVE:

10+ years overall software engineering experience
10+ years hands-on proven track record implementing JavaScript frontend applications and scalable backend APIs in a service-oriented architecture on AWS
In-depth experience using Ruby on Rails, React, Node, Elasticsearch, Postgres, and AWS
In-depth experience working in an Agile, TDD environment
Excellent communication skills, both oral and written
Thrives in a collaborative work culture with teammates located in-office or remote, across multiple locations in US and abroad
Experience with PHP, iOS, Android, and Mongo is a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

iOS Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking to hire amazingly talented mobile engineers to join our development team. You will be responsible for transforming big ideas into real life products which will be enjoyed by millions.

SUCCESSFUL iOS ENGINEER CANDIDATES HAVE THE FOLLOWING SKILLS:

Must be a top-notch engineer with a passion for their craft
Independent, highly motivated leader with a desire to win
Firm understanding of application programming and iOS architecture patterns
Proven real-world experience using Swift and Cocoa Successfully
Experienced in testing in the iOS environment
Understanding of Apple’s design principles and interface guidelines
A strong desire to build amazing consumer experiences
Hard working and dedicated
Great at problem-solving
B.S., M.S., or Ph.D. in Computer Science or equivalent

IT'S A BONUS IF:

You also enjoy coding for Android
You love working in a fast-paced, entrepreneur media environment
Knowledge of UI test frameworks

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Lead Software Engineer, Marketplace

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated software engineer with a passion for doing things right with meticulous detail. The individual's primary role will be to support and develop applications for our vendor marketplace. The candidate will be embedded in an Agile environment with a squad of product managers, designers, and a highly talented team of engineers all working to provide the best in class web experiences for our users. The person will be expected to have a strong understanding of both front and back end development, highly adaptable to new technologies / software development concepts, and loves to work within a collaborative team environment. Please check out https://www.theknot.com/marketplace to see what you would be working on!

RESPONSIBILITIES:

Leverage skills and experience to implement product features that are well architected, tested, and understandable.
Actively participate in the ideation and execution of product roadmap, architecture discussions, and Agile planning.
Promote best practices surrounding testing, continuous integration, code standards, etc.
Provide mentorship to junior members of the team

SUCCESSFUL SOFTWARE ENGINEER CANDIDATES HAVE:

3+ years overall engineering experience.
3+ years hands-on proven track record implementing JavaScript frontend applications and/or scalable backend APIs.
2+ years of experience using React.
Experience working in an Agile, TDD environment.
Experience with production Node.js solutions.
Experience with AWS concepts and technology.
Excellent communication skills, both oral and written.
Experience with Elasticsearch is a plus
Experience with Hapi.js is a plus.
Pair programming experience is a plus.
Experience with Ruby on Rails is a plus.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Product Analytics Engineer

WHAT WE DO MATTERS:

The Knot Worldwide is seeking a strategic member of the team to participate in high level product and business decisions. As a Product Analytics Engineer, you will impact the evolution of the event model development across our brands to track the performance between the two marketplaces. The ideal candidate should be comfortable learning about the various analytics systems that are currently used by TK, WW, Bodas, Matrimonio, and other brands. The candidate should have used a few of these in large scale web and mobile (iOS, Android) applications.

RESPONSIBILITIES:

Basic SQL querying skills and some database design knowledge
Experience with business analytics reporting tools (e.g. – Tableau)
Web analytics tools (WebTrends, Google Analytics, CoreMetrics)
Own Google Tag Manager installation and configuration in our applications and tags management through QA and production lifecycle
Must have excellent problem solving skills and have a knack for numbers and for recognizing trends and patterns in large amounts of data
Must have excellent troubleshooting skills in order to assist 3rd party analytics code running in the browser or in a mobile application
Working with the marketing team on setting them up with the correct flow
Controlling for the impact of tags that are added through GTM.
Owning event tracking: design and definition of data, implementation and coordination for the front end team, verifying the data, QA-ing the validity of the data

SUCCESSFUL PRODUCT ANALYTICS ENGINEER CANDIDATES HAVE:

Bachelor's Degree
Self-starting individual who thrives in a collaborative environment
3+ years of experience with Google Analytics (with custom event reporting), BigQuery, Segment.com, Google Tag Manager, Google Optimize, Mixpanel
Statistical knowledge and experience, strong written and oral communication, SQL, Excel / SPSS / R / Matlab, data visualization, Python / Perl / PHP / shell scripting. Bonus skills: working with Google Optimize for A/B testing in a hands-on way.
Ability to work in a dynamic fast paced environment and juggle multiple projects while being flexible to frequently changing priorities.
Demonstrated ability to manage multiple projects concurrently with a sense of urgency.
Strong attention to detail and deadlines.
Candidate must be self-motivated, creative, innovative, highly organized, able to multitask, and work in a highly collaborative environment.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments.You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Senior iOS Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a Senior iOS engineer at TKWW, you will be responsible for developing major new features in the iOS app, as well as driving improvements to the existing iOS codebase using Objective-C, Swift, and the core iOS SDKs. You will work in a fast paced environment with product managers, designers, and engineers all on the same team, we are highly collaborative!

Key Responsibilities

5+ years of professional software development experience and 3+ years of experience building native iOS apps.
Robust knowledge of Objective-C, Swift, and the iOS development ecosystem as a whole.
You’ve built complex, high quality iOS applications, and have a strong knowledge of iOS app design principles, patterns, and best practices.
A deep understanding of the iOS platform, including different device capabilities, battery life, performance, and push notifications.
Experience writing automated tests for iOS applications.
Able to work autonomously and are energized by missions and goals than a specific list of tasks.

A strong knowledge of software architecture, design patterns and object-oriented methodologies.
Experience leading projects and mentoring junior engineers.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments.You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Senior Software Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Know Worldwide is seeking a Senior Software Engineer (you!) to bring a wide range of professional expertise and knowledge to our global Product Development team as we create the very best wedding experience for couples, their guests and vendors--our small business customers. Over 11 years, we have experienced rapid growth to over 950 employees around the world while maintaining a creative startup culture. You will be challenged with managing innovative solutions and you will be empowered with the autonomy and opportunity to impact change within the $250 billion international wedding marketplace. Join us on our journey as we continue our global expansion among 15 countries in North America, Latin America, Europe and Asia.

RESPONSIBILITIES:

Facilitate high quality, scalable product deployment through recommending requirements, architectural designs, user stories, and other artifacts.
Participate in productive, results-driven business discussions and decision making.
Lead the design and implementation of mechanisms to share data securely and efficiently between teams.
Implement solutions quickly and efficiently with minimal error and delegate lower level tasks to more Junior developers through mentorship, when appropriate.
Ensure minimal tech debt during and after feature development and make thoughtful, forward-thinking technological choices so that future development isn’t impacted.
Execute strategy surrounding code deployments and manage the foundation and framework for others to be effective throughout the release process.
Assist in automating the developer toolkit to provide recurring value to the company over time; enabling quicker ramp times for new employees and more efficient internal transfers.
Maintain a friendly, healthy, happy and emotionally safe work environment, fostering professional growth and mentorship to less experienced engineers.
Execute strategy to automate the quality assurance phase of the development cycle through rigorous automation testing.
Support a DevOps culture; monitoring system uptime, response times, and product quality and in issue resolution by being on-call for work delivered.

SUCCESSFUL SENIOR SOFTWARE ENGINEER CANDIDATES HAVE:

A Bachelor’s degree or 5-6 years of engineering experience; hands-on coding is required and advance degrees are a bonus.
Extensive full-stack knowledge in a wide range of technologies; specifically, experience coding with and delivering product in at least one compiled high-level language (C++, C, Java, Scala, etc) and in at least one interpreted web-friendly scripting language (PHP, Ruby, Perl, Python, Elixir, etc.). Experience in one or more of the following technologies a bonus: Ruby on Rails, React/Redux/ES6/Webpack, PHP, MySQL, Elasticsearch, Redis, Chef, NGINX.
A passion for coding, design and automation, technical expertise, and knowledge to effectively hide internal complexity behind elegant and simple interfaces.
Diverse perspectives with the ability to consider all angles of the business while making pragmatic decisions.
The drive to build things, ship early and often, initial comfort with less than perfect, a willingness to say “no” when needed, build to throw away, and clarity with anything you create because you know the next thing's going to be even better.
A team player mentality, a hands-on, technical approach to mentoring others and the ability to find reward and delight in seeing others around you grow.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Senior Software Engineer

WHAT WE DO MATTERS:

ABOUT THE SENIOR SOFTWARE ENGINEER ROLE AND THE PLANNING TOOLS TEAM:

The Knot Worldwide is seeking a talented and driven full-stack engineer to join The Knot Planning Tools team.

The Knot is the nation’s leading wedding marketplace, providing our couples with a completely personalized experience that guides them through the entire wedding planning journey. The planning tools team develops our industry leading suite of planning tools, including the Checklist, Budgeter, Wedding Vision, Wedding Day Timeline, and Vendor Manager. We are focused on streamlining this suite of tools to meet couples where they are in their planning journey, and on finding new ways to surface wedding inspiration and advice where couples need it most.

The apps you will be working on greet new users on their dashboard and are integral to solving user pain points and business goals. We have ambitious, experiment-driven milestones but we also have a commitment to quality. New code at all levels of the stack is expected to be extensible, high performing, scalable, and secure. What you build will make the wedding planning process more enjoyable and less stressful for millions of users.

RESPONSIBILITIES:

Serve as a senior engineer on the Planning Tools team helping develop The Knot’s suite of tools that couples use to inspire, plan, book, and manage their wedding.
Produce well-tested, maintainable code on the back-end and front-end that can stand up to 100,000 requests per day.
Collaborate in the Agile development process to help architect, build, and ship new products and features.
Be an advocate for coding best practices on the team, and stay up-to-date on new technologies and industry standards.
Provide technical guidance and recommendations to other engineers on the team, and act as a mentor to more junior teammates.
Engage with the tech organization beyond our team by participating in company-wide decisions on architecture, data, and process patterns.
Partner with Product to maintain the right balance between feature and technical work.

SKILLS & EXPERIENCE:

Minimum 4 years experience as a software engineer building beautiful, scalable, and highly visible web applications.
Experience working on the server-side in a modern application stack. We primarily use Node and Postgres, with some Ruby and Mongo. Strong experience with other languages or persistence layers is fine as well.
Familiarity with the latest Javascript technologies and experience building new front-end features in a modern framework such as React. Exposure to a range of front-end frameworks and component libraries is a plus.
Experience working with Cloud infrastructure platforms. Experience with AWS a plus.
A track record of delivering creative solutions to complex architectural problems.
Familiarity with testing frameworks on the back-end and front-end. You consider solid test coverage to be a critical part of the development process.
Comfort working with Agile principles. You are an advocate for Agile processes and a strong believer in the importance of Agile when producing high-quality software.
Excellent time management skills. You are able to set milestones and exercise independent judgment to complete projects on time and to specifications.
Strong communication skills, and the ability to explain problems to technical and non-technical folks alike. A love for sharing knowledge and a desire to learn from others.
A passion for self-improvement. You constantly strive to expand your technical skill set and to improve the quality of your code. You enjoy finding new ways to produce great code at a blazing pace.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Software Engineer, Marketplace

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Leverage skills and experience to implement product features that are well architected, tested, and understandable.
Actively participate in the ideation and execution of product roadmap, architecture discussions, and Agile planning.
Promote best practices surrounding testing, continuous integration, code standards, etc.
Provide mentorship to junior members of the team

SUCCESSFUL SOFTWARE ENGINEER CANDIDATES HAVE:

3+ years overall engineering experience.
3+ years hands-on proven track record implementing JavaScript frontend applications and/or scalable backend APIs.
2+ years of experience using React.
Experience working in an Agile, TDD environment.
Experience with production Node.js solutions.
Experience with AWS concepts and technology.
Excellent communication skills, both oral and written.
Experience with Elasticsearch is a plus
Experience with Hapi.js is a plus.
Pair programming experience is a plus.
Experience with Ruby on Rails is a plus.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW