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Data Analyst

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE:

This Data Analyst will work with the Commerce team at TKWW. They will help the team understand performance by developing analytical tools and performing ad-hoc analysis. They will assist with product testing, modeling, data investigations, and visualizations. They will be a valued partner and trusted advisor.

RESPONSIBILITIES:

Analyze TKWW user behavior and identify growth opportunities to drive acquisition and engagement
Create and manage reports and data assets in dashboarding tools like Qlik , Metabase, Google Sheets, Google Data Studio, Excel and develop presentations to keep the team apprised of key trends
Communicate, collaborate and present results to clients within TKWW
Explore novel ways to look at our data
Assist with development of metrics and goals

SUCCESSFUL DATA ANALYST CANDIDATES HAVE:

Background working within a team in a data-driven environment
SQL and database experience
Experience with financial modeling
Experience with Google Analytics and BigQuery
Front-end Qlik, Birst or Tableau dashboard development
2-3 years of hands-on web analytics or business intelligence
Commitment to timelines, accuracy, and professionalism
Ability to work in a fast paced environment and shift gears quickly
Excellent communication and project management skills
You have a Bachelor or Master's Degree
Proficiency with R or Python a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

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If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

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This position is not eligible for sponsorship.

APPLY NOW

Data Analyst

WHAT WE DO MATTERS:

ABOUT THE ROLE:

RESPONSIBILITIES:

Analyze TKWW user behavior and identify growth opportunities to drive acquisition and engagement
Create and manage reports and data assets in dashboarding tools like Qlik , Metabase, Google Sheets, Google Data Studio, Excel and develop presentations to keep the team apprised of key trends
Communicate, collaborate and present results to clients within TKWW
Explore novel ways to look at our data
Assist with development of metrics and goals

SUCCESSFUL DATA ANALYST CANDIDATES HAVE:

Background working within a team in a data-driven environment
SQL and database experience
Experience with financial modeling
Experience with Google Analytics and BigQuery
Front-end Qlik, Birst or Tableau dashboard development
2-3 years of hands-on web analytics or business intelligence
Commitment to timelines, accuracy, and professionalism
Ability to work in a fast paced environment and shift gears quickly
Excellent communication and project management skills
You have a Bachelor or Master's Degree
Proficiency with R or Python a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

---

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

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This position is not eligible for sponsorship.

APPLY NOW

Data Scientist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is in search of a full-time Data Scientist. Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.

RESPONSIBILITIES:

Create smarter product solutions for our couples and vendors
Answer strategic questions by analyzing behavioral data
Communicate, collaborate and present results to clients within The Knot Worldwide
Explore novel ways to look at our data

SUCCESSFUL DATA SCIENTIST CANDIDATES HAVE:

Master's Degree or Ph.D. preferred
Proficiency in key statistical and machine learning techniques (predictive modeling, classification, clustering, text analytics, recommender systems , data mining methods, forecasting, and other advanced techniques)
Proficiency with R or Python
Familiarity with common Linux command line tasks and version control software like git or svn preferable
Ability to communicate effectively and influence others
Ability to work in a fast paced environment and shift gears quickly

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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This position is not eligible for sponsorship.

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Portland, OR

Assistant Production Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide (TKWW) is looking for an Assistant Production Designer to contribute to our online wedding stationery collection. Our Assistant Production Designer will aide in building out Illustrator, Photoshop, and InDesign print files, plus create merchandising images from provided templates, and website production to get the designs live online. Additionally, this role entails some print design work, involving taking an existing wedding invitation style and applying those design elements to additional stationery items such as programs, labels, postcards and more. We are looking for individuals who are very detailed oriented, thrive in a fast pace, have a strong visual eye and impeccable design detail, excellent typography skills, and a background in writing.

This position will be based in Portland, OR.

RESPONSIBILITIES:

Accountable for maintaining an organized workflow and file management via organization & provided naming conventions
Responsible for maintaining a dialogue with the team about workflow, expectations & progress
Responsible for building out all design production files needed including Adobe Illustrator, Photoshop and InDesign
Responsible for writing creative copy that describes our stationery product with smart usage of SEO keywords
Responsible for adding products to our Drupal website; includes writing copy, creating and uploading merch images, and light coding
Responsible for designing matching stationery items (approximately 15-20 products) in the branded style of an existing invitation and the production associated with those designs.

SUCCESSFUL ASSISTANT PRODUCTION DESIGNER CANDIDATES HAVE:

Advanced knowledge of Illustrator and Photoshop & InDesign with experience in graphic design for print materials
Excellent typography skills & graphic design experience - experience with stationery is a plus
Copywriting experience
Light coding experience/familiarity with JSON
Basic knowledge and experience with CSS & HTML
Strong commitment to timelines, accuracy, and professionalism
Strong attention to detail
Excellent communication skills, both verbal and written
Demonstrate self-confidence, energy, and enthusiasm
Familiarity with keyword placement and other SEO best practices a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

B2B Marketing Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Freelance Lifestyle Writer will join a high-growth team in our Gurgaon office to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English speaking professional who will focus on creating content and developing stories around wedding planning related moments.

ABOUT THE ROLE:

Generate ideas for stories relevant to couples, family and friends who are active in the wedding planning process and the event professionals who serve them
Covering topics from identifying vendors, setting your budget and selecting wedding fashion, write stories ranging from 800-1,200 words to drive traffic to and actions on WeddingWire.in.
Connect with couples, families and vendors including planners, fashion designers, jewelers, and more to research and conduct interviews when required for a story
To highlight the story content, source images from social media, photographers and other profiles associated to WeddingWire.in
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting interviews in an efficient and timely manner

SUCCESSFUL FREELANCE LIFESTYLE WRITER CANDIDATES HAVE:

2-3 years of experience and familiarity in some or all of the following topics: weddings, fashion, textiles, beauty, jewelry
Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Previous writing and editing experience, outstanding writing and editing skills and an exceptional attention to detail, with experience within a magazine or similar, a bonus!
A love of writing with a strong commitment to timelines, accuracy and professionalism
Familiarity with keyword placement and other SEO principles, a bonus!

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

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APPLY NOW

Social Media Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As a member of the WeddingWire.in Social Media team, the Social Media Specialist is responsible for the execution of WeddingWire.in’s consumer social media strategy. You will take care of the social media team’s daily management of WeddingWire.in social media accounts - Instagram, Facebook, Twitter, Pinterest. The Social Media Executive will curate and schedule content, as well as monitor and analyze follower behavior and make recommendations on appropriate strategies to grow followers and engagement across WeddingWire.in’s channels. Key duties include shortlisting images from vendors’ social media accounts, developing content for posting, researching new channels, maintaining posting schedules.

RESPONSIBILITIES:

Interact (through phone, email, DMs) and build a good rapport with our vendor community (specially photographers and makeup artists) to source image and video content
Evangelize WeddingWire.in among social media communities to engage with couples planning their weddings
Create original content that builds meaningful connections and encourages follower engagement
Engage with followers on a daily basis, participating in conversations that surround our content and brand
Collaborate with the reporting manager on new campaign initiatives and exchange best practices
Build WeddingWire.in’s awareness across all social media networks
Collect, aggregate, and analyze data to extract insights and communicate the risk, impact, and opportunities to members of the marketing team and beyond
Manage and execute the annual social media calendar
Constantly test new ideas and engage with our followers across all platforms

SUCCESSFUL SOCIAL MEDIA SPECIALIST CANDIDATES HAVE:

Minimum 1 year of social media experience
Demonstrated success with managing social media channels Facebook, Instagram
In-depth knowledge and understanding of all social media platforms. This includes knowing what type of content works best on what platform, optimizing content accordingly, as well as understanding the different nuances of each platform.
Visual intelligence: Must have a “good eye” and identify visual content that will resonate with WeddingWire.in’s followers.
Excellent time management skills with the ability to prioritize and manage multiple projects
Web savvy and enjoys keeping up with new content-sharing technologies online
Strong creative writing and communications skills
Strong commitment to timelines, accuracy, and professionalism
Proven ability to deliver results driving follower growth and engagement growth
Excellent writing skills, copy/editing skills
Understanding of videography, photography (editing on Photoshop, Canva, Over etc.) (desired, not mandatory)
Bachelor’s Degree in Marketing, PR, or Communications with a strong academic record (desired, not mandatory)
Demonstrated success with managing social media channels - Pinterest, Twitter, LinkedIn, Youtube (desired, not mandatory)

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Sant Cugat, Spain

VP, Marketing

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (Bodas, The Knot, WeddingWire, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

We are looking for a highly skilled and creative individual to join our international brand as part of the marketing leadership team. Reporting to the CMO based in New York City, the VP of Marketing you will be responsible for creating, leading and measuring the overall marketing strategy for the Bodas.net operating countries. The ideal candidate will have extensive performance marketing experience and a comprehensive knowledge of branding. They will lead multiple teams, thrive in a fast-past environment and track multiple ongoing projects and responsibilities across a global organization. If you want to deliver solutions that make a difference, we would love to meet you.

RESPONSIBILITIES:

Develop and execute a clearly defined marketing and communication strategy to support consistent business growth and enhance brand equity and awareness.
Actively lead all marketing functions to achieve the company's growth, profitability, goals and align with the corporate direction.
Will be in charge of the: Editorial, Communications, Performance Marketing, and Community Manager Departments.
Manage both on-site and off-site SEO for the company.
Manage of organic search engine performance and goal-setting based on site impressions, clickthrough rates, traffic, and conversions.
Lead marketing efforts for the Bodas brand and encourage strong collaboration and teamwork to execute cross-departmental and cross-organizations initiatives.
To manage the entire marketing budget and metrics, providing reports on performance of processes and programs and transform data into actionable insights and recommendations.

SUCCESSFUL VP of MARKETING DIRECTOR CANDIDATES HAVE:

10-15 years of progressive Marketing experience at the senior level
Demonstrated experience contributing as a key member of management team
Bachelor’s Degree required in Business, Marketing, or a related field. MBA preferred
Fluency in English and Spanish is a must.
Strong experience with best strategies in digital sales.
Strong analytical, planning, forecasting, and financial skills.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

APPLY NOW

Learning & Development Specialist

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India, a leading global platform connecting engaged couples with wedding and event professionals, is seeking a Specialist in Learning and Development (you!) to join our high-growth team to oversee sales, process and quality training. You would be responsible for developing the skills of our local sales and operations teams and setting them up for high performance. The Learning & Development Specialist will work alongside all process stakeholders to plan and execute programs to onboard, train and coach the local sales office.

RESPONSIBILITIES:

Oversee and execute the training and onboarding of new team members while maintaining library of existing training documents and creating new training materials
Facilitate New Hire Orientation experience for new employees including but not limited to Company Overview and Product level details
You coach team members individually and as part of a group to influence pitching/selling behavior and develop skills and growth, while also effectively diagnosing performance gaps and associated coaching plans
Conduct daily role play and call shadowing sessions to coach team members through various teaching scenarios
Develop reward programs to recognize high-performing top-talent and to encourage productivity among the team
Maintain a deep understanding of the organization’s local and global strategic goals, feature and service offerings, positioning and processes and be able to clearly explain and train new team members
Develop and nurture professional relationships with all levels of employees, while serving as a champion and representative of the company’s Core Values
Host continued education opportunities that develop the technical skills and efficiencies of team members and resulting in higher retention of employees

SUCCESSFUL TRAINING & DEVELOPMENT SPECIALIST CANDIDATES HAVE:

A thorough understanding of the sales process and inside sales selling techniques and self-driven priority for customer service.
Previous, demonstrated experience (4+ years) in Sales, one year minimum of which is in training, and additional experience in mentoring.
A proven ability to achieve sales quotas.
A strong business acumen, sound judgement, professional and personal integrity, a proactive nature coupled with flexibility and an analytical mind that craves the opportunity to problem solve.

YOU ARE:

A builder, deeply motivated to impact positive change.
Assertive, self-confident, results-oriented and known for exceeding performance goals.
Excited by the fast pace, driven with high-energy and you thrive in variety.
Attentive to details and take pride in thoughtful work.
An organized and excellent project manager who enthusiastically gets things done.
Self-motivated, managing your own time and use down time to be proactive.
A multi-tasker, but prioritize tasks by urgency and importance.
Comfortable collaborating with all levels of management.
Always asking "what if?" and then like to use your resources to find the answers.
A strong written and oral communicator.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The experienced and impassioned Product Manager (you!) will help set the strategic direction of the WeddingWire product strategy and create features that simplify the wedding planning process for couples. You will bring entrepreneurial spirit, creative problem solving and user-centric design thinking to our team to build new products from minimally viable experiments to iterating and scaling existing products. You will work closely alongside engineering, design and other key business partners and report to the VP of Product Management.

RESPONSIBILITIES:

By way of thorough research and understanding, define and oversee the strategic direction of our Marketplace products in close collaboration with engineering, design and other key business partners.
Passionately drive outcome-focused execution knowing with confidence that what matters most is how the product impacts our customers and our business.
Productively collaborate with leaders across the organization, from marketing and sales to finance and operations, to ensure cohesion between your products and the overall product experience.

SUCCESSFUL PRODUCT MANAGER CANDIDATES HAVE:

A minimum of five years in product development, specifically within an agile environment.
Demonstrated experience with setting strategic direction and helping to ideate and launch new products and experiences.
A motivated desire to use quantitative and qualitative data in making product decisions, while having experience with user science tools + methods.
Proficiency in utilizing a variety of analytical tools and a proven track record of creating quality consumer experiences that accommodate user needs and business requirements.
The ability and mindfulness to communicate clearly, collaborate effectively with team members across all levels of the organization.
An exceptional visual intelligence with a “good eye” toward keen aesthetics, strong empathy, and a user-centered mentality.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Product Designer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are looking for a full-stack product designer who wants to build products that matter! This means someone who is passionate about partnering with Product Owners and Engineers to set the strategic vision, interaction design direction, and visual design polish and assets that make our products world class.

RESPONSIBILITIES:

Be a great product squad partner

Work as a partner in an autonomous, full-stack, product team.
Work with software development teams to meet technical requirements.
Lead design studios to facilitate a shared design process.

Be a great product designer

Know and love our users, understand their pain points, listen to their feedback, walk in their shoes, be their champions.
Collaborate with our research team.
Effectively present to and discuss solutions with stakeholders.
Design visually elegant interfaces that are easy to use across platforms.

Be a great design team partner

Contribute to a cohesive user experience via the growth of our design system.
Participate in design team reviews/critiques.
Improve the designers around you as you improve yourself as well.

SUCCESSFUL SENIOR PRODUCT DESIGNER CANDIDATES HAVE:

3-6 years of experience as a full-stack product designer.
A Bachelor’s or Master’s Degree in Product Design, Interaction Design, or a related field (or equivalent proven field experience).
A great online portfolio.
Experience defining patterns/style guides, performing user testing, and building low to high fidelity prototypes.
Proficiency in Sketch, InVision, Abstract, usertesting.com. Additional programs (Principle) a plus.
A solid understanding of software development and how to collaborate with developers.
A passion for research, with experience facilitating user testing and conducting studies/analysis of user feedback and behavior.
Respect for balancing quantitative as well as qualitative data alongside empathy as a driver for innovative, user-centric solutions.
A strategic mindset.
Excellent communication skills.

Please provide a supporting portfolio link (with password, if applicable) or a PDF version of your cases studies.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear, ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Product Manager

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned Sr. Product Manager to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric design thinking to our team. You’ll work closely with exceptional design and tech leads. Your Marketing and PR partners are knowledgeable and collaborative, having built up key relationships in the industry over many years.

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, development budgets, guest speakers, meetups … as well as a strong general focus on personal development.

This role is a great mix of forward-thinking strategy and highly creative, design-centered feature development, with a strategic product focus on The Knot’s wedding planning journey. We craft planning tools that help the couple stay organized, confident, and have some fun while planning their wedding.

You should be excited about building new products from Minimally Viable Experiments to iterating and scaling the existing planning products. You love helping users solve big problems and making life’s biggest moments joyful instead of stressful.

RESPONSIBILITIES:

Always put our users first
Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
Set the strategic direction in collaboration with product marketing, engineering, and design partners
Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot

SUCCESSFUL SR. PRODUCT MANAGERS HAVE:

5+ years in product development, in an agile environment
You can set strategic direction and help ideate and launch new products and experiences
You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
You have a track record of creating quality consumer experiences that solve real user needs and drive business growth
You communicate clearly and collaborate effectively with your partners and executives
You have keen aesthetics and empathy, and a user-centered mentality
You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments.You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

UX Researcher

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned UX Researcher to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your passion for user research, entrepreneurial spirit, and creative problem solving to our team. You’ll work closely with exceptional product managers and designers to help create desirable solutions to real user needs.

RESPONSIBILITIES:

Collaborate with product teams to understand product objectives, identify research questions, and translate those to in person and remote usability studies, user interviews, and surveys.
Design and execute studies that uncover user behavior and attitudes, using the right methodology for the questions at hand.
Analyze, interpret, and socialize research insights that shape our product strategy.
Be a thought leader in user research, and help educate Product team on research best practices.

SUCCESSFUL UX RESEARCH CANDIDATES HAVE:

Degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, other field emphasizing human behavior; will also consider other related fields.
2+ years experience designing and executing research plans across methods.
Experience answering meaningful and impactful consumer product questions using research
Detail oriented and self motivated to work independently on a variety of tasks.
Excellent interpersonal, communication, and collaboration skills with a knack for storytelling.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand users and put them at the center of everything you do. You advocate for our users every day.
You help us apply the right user research tools to answer important questions about user needs and best ways to meet them. Your work helps shape a better product strategy.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals.
You anticipate obstacles, persevere, and are accountable for your commitments. You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Visual Designer - Freelance

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are seeking a talented Visual Designer to join our Product Design team.

Every year, millions of couples and guests use The Knot wedding websites to share their stories, and communicate around details for the big day. As our Visual Designer, your focus will be on the design of our wedding website themes. You’ll create themes that match popular wedding invitations, and will also design themes from scratch. You’ll collaborate with product managers, product designers, print designers, and engineers to bring your beautiful solutions to life.

*This is a 3-4 month freelance role. We are also accepting remote applicants.

SUCCESSFUL VISUAL DESIGNER CANDIDATES HAVE:

A gorgeous portfolio featuring websites and digital experiences you’ve designed.
Work that demonstrates exceptional skill in typography, color, spacing, and hierarchy.
Natural visual aesthetic, and a strong design sense.
The ability to speak to the creative process and how they arrived at the solutions.
A passion for staying on top of the latest design trends.
The knowledge to design for digital experiences, including how to work within template constraints.
Experience designing responsively, and a broad understanding of accessibility requirements.
Proficiency in Photoshop, Illustrator, and have a working knowledge of Sketch.
Comfort with (or are open to learning) some light coding.
Pride in the quality of their work and maintain a strong attention to craft.
Organization, keep detailed notes, and art boards and files are clean and structured.
Flexibility and adaptability, and take constructive criticism with ease to apply feedback as needed.
The ability to engage and collaborate easily with team members at all levels. You’re trustworthy, reliable, and cooperative.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You must be comfortable with ambiguity, able to work autonomously, and energized by supporting a team that's helping a rapidly growing company scale globally.
You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, learn and earn? Account Executives are tasked with hitting monthly sales goals by engaging with wedding professionals in a variety of categories and regions. Using a consultative sales process, our Account Executives build rapport with business owners to advise them on best practices and how to stay ahead of technology and industry trends through The Knot and WeddingWire brands’ advertising platforms. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs. The New Business Sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.

This role will sit in our New York City office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Chevy Chase, MD office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive

WHAT WE DO MATTERS:

ABOUT THE ROLE & OUR TEAM:

This role will sit in our Austin, TX office.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

RESPONSIBILITIES:

Consistently meet and exceed monthly quotas as well as daily activity expectations
Successfully manage a sales pipeline from start to finish
Make a high volume of sales calls on a daily basis
Build and maintain strong rapport over the phone with potential clients to uncover prospect needs and give a strong, crisp and on-point presentation over the phone
Be persistent - consistently follow up with potential clients to negotiate contracts and close agreements to maximize profits
Ability to organize work day and be proactive with time management
Track notes on all interactions and keep opportunities in your pipeline up to date in Salesforce
Collaborate with other team members including those in other departments

SUCCESSFUL ACCOUNT EXECUTIVE CANDIDATES ARE:

Highly motivated to achieve their earning potential
Comfortable making sales calls with an excellent phone presence
Extremely organized and have a proven ability to exceed performance goals
Confident and enthusiastic when presenting information to decision makers
Equipped with excellent verbal and written communication skills with a strong ability to engage and persuade
People who thrive in a fast-paced, competitive team environment
Self-confident, energetic and enthusiastic when managing high volume transactions, dialing and identifying decision makers
Naturally curious, passionate and have a strong desire to learn
Candidates who have a proven track record of consistent performance and the ability to hit and exceed quota

IT'S A BONUS IF:

You have media, advertising or software sales experience
You have experience with Salesforce.com or another CRM system
You have a Bachelor’s degree

Why The Knot Worldwide?

Our Amazing Team! Our Sales team is led by some of the industry’s top leaders. We are a supportive team that wants every employee to succeed. TKWW employees are deeply proud to work here and are eager to onboard employees who want to promote the mission of our organization and achieve our business objectives.
Your Start in Sales! Every member of The Knot Worldwide Sales Team has the opportunity to come in and hit the ground running after completing a thorough training program led by our award-winning Sales Development Team. We regularly review performance and have clearly outlined tracks for promotion for our top performing team members. We love celebrating wins and want to celebrate with you!
Training & Development! The Knot Worldwide provides every Sales employee with a minimum of two weeks of training at the start of their career. We also provide continuous education related to specific roles and other educational opportunities for the broader team through guest speakers, the Leadership Development Program and crash courses.
Award-winning Culture! We are proud to have been selected by numerous organizations as a Top Employer! We strongly believe in promoting a unique employee experience and that happy employees lead to happy customers: our competitive advantage! We make significant investments in cultivating our culture, which consistently ranks the highest attribute of working for TKWW on our internal and external employee surveys.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Account Executive, Global Media Solutions

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

As an Account Executive at The Knot Worldwide, you will join a team that is high-energy and positively competitive -- hungry to break new business and retain and optimize the partners. Your primary responsibility is to drive revenue with partners by providing solutions that build our clients' businesses across all our brands.

You will use your expertise and knowledge to work with our most trusted partners to unlock the full potential of their brands through a unique blend of premier content offerings, high-value audiences, cutting-edge technology, and a deep product portfolio.

This is a high-energy job requiring persistent and persuasive interactions with clients, deep digital, social and programmatic expertise, proven sales skills, and the ability to work independently and collaboratively with internal teams to close deals.

RESPONSIBILITIES:

Drive revenue across platforms for all brands within assigned agencies/territories
Develop new relationships at all levels with agency and client partners.
Prospect, including the ability to qualify and close new accounts.
Build and maintain a strong knowledge of TKWWs advertising products and solutions.
Be proactive with partners consistently bringing them solution-oriented products to meet their business challenges.
Manage the proposal and media plan process, ensuring highly relevant and creative solutions for partners.
Work closely with your senior management to manage internal revenue expectations and forecasting.
Manage a sales pipeline with timely and accurate forecasting.
Consistently communicate market feedback

SUCCESSFUL ACCOUNT EXECUTIVE, GMS CANDIDATES HAVE:

At least 5+ years of digital media experience in a sales or sales support role.
Experience at a leading publisher, technology or social media platform.
Must be client focussed seller who has experience in online/digital sales
An entrepreneurial spirit and a demonstrated success in managing high-touch clients.
Strong track record of success driving revenue through discovering, prospecting, creating new business and growing and retaining existing business.
Strong negotiation skills and an ability to persuade at all levels of an agency or client.
Understanding of the digital landscape, including programmatic vs. direct solutions
Prior experience maintaining opportunity pipelines with a CRM such as Salesforce.com
Bridal/Baby category experience is a plus, but not necessary.
Willingness to travel as necessary.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You Dream Big. You iterate and experiment to drive innovation.
You Love Our Users. You keep our global community at the center of everything you do.
You Respect All Voices. Inclusion strengthens us and powers your decisions.
You Hustle Every Day. You favor urgency and own your outcomes.
You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Business Development Executive

ABOUT THE ROLE AND OUR TEAM:

WeddingWire’s Business Development Executive will join this high-growth team to build the leading global platform connecting engaged couples with wedding and event professionals in India. We are seeking fluent English and Hindi speaking professionals who will focus on creating relationships with local event business owners, understanding their needs, and onboarding them through education to grow our Indian web portal. This role will work out of our office in Gurgaon, India.

ABOUT THE ROLE:

Through phone conversations, identify, recruit and onboard new wedding professionals (photographers, banquet halls, makeup artists, etc.) with exceptional customer service
Create positive and productive customer experiences as a brand ambassador while scheduling and conducting vendor meetings in an efficient and timely manner
In a consultative and organized way, solicit and document information about prospective vendors’ services
Drive success for company and customers and ensure quality and compliance with company guidelines by validating data through client follow up
Influence and educate prospective clients about the WeddingWire products, its benefits to their business and the success that they can expect as a pioneering member of our India platform
Communicate and collaborate with internal team members and international colleagues to develop content for vendor profile completion and facilitate feedback in support of continuous improvement
Occasionally connect and provide service to consumers (brides, grooms, and their families), assisting them in finding relevant vendors and ensuring a quality match of couple and vendor needs (pricing, size, and more)

SUCCESSFUL BUSINESS DEVELOPMENT EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written)
Familiarity with technology-based platforms and experience explaining the benefits and functionality of a tech tool
A patient and proactive nature who is honest and empathetic
Flexibility and eagerness to do whatever is required and a willingness to shift responsibilities as needed based on demand
A team-player mentality who thrives in a collaborative environment and is receptive to feedback
A strong academic record with a Bachelor’s degree
The ability to travel across multiple locations within Delhi-NCR region on a daily basis
Native fluency in English and Hindi
Prior experience in a relationship management or sales capacity or dealing with small businesses face-to-face; previous experience in wedding industry, also a plus

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Omaha

Client Billing Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Client Billing Specialist team works daily to resolve past due balances on active customer accounts. Our goal is to collect money for the sales team and ensure customer’s billing accounts are up to date. This role works directly with business owners via phone and email across the country. We pride ourselves on excellent customer service and we do what it takes to maintain our loyal client base while working to meet business needs.

If you are someone who enjoys seeing the reward of persistence and who isn’t afraid to pick up the phone and speak with people from all over the country, this position is perfect for you. This role is an integral part of our sales team and impacts our bottom line. The Client Billing Specialist will contact customers in regards to past due balances on their account, while providing excellent customer service to other team members and our valued advertisers. In this role you will have bonus opportunities for individual performance.

RESPONSIBILITIES:

Contact users to resolve outstanding invoices
Answer customer billing questions via phone and email
Process CC/ACH payments and update payment and contact information as needed
Negotiate and set up payment arrangements as needed
Maintain an average of 45 calls per day and track your progress via Salesforce
Provide exceptional customer service
Other duties as assigned

SUCCESSFUL CLIENT BILLING SPECIALIST CANDIDATES HAVE:

Professional written and verbal communication with internal and external customers
Self-motivated and a highly organized team player
Ability to learn processes and systems quickly
Ability and desire to research accounts to get to the root cause of the customer issue
Experience using and navigating multiple computer systems
Experience in customer collections is a plus
Experience using Salesforce is a plus
Experience in Zuora Billing system is a plus.
Ability to work general business hours Monday - Friday

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Omaha

Customer Service Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Customer Service Specialist Team is dedicated to working with our local vendors all across the country ensuring they have the best experience with The Knot. We work closely with local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response.

The Customer Service Specialist is responsible for providing superior customer service, marketing insights, basic tech-support to local wedding pro’s! You’ll work closely with Account Executive(s) and local wedding professionals post-sale to assist customers with their digital/online ad campaigns by providing tips and insights to increase their response. This position is a vital role in retaining customers, collecting online ad assets, upselling current clients and surpassing your customers’ expectations!

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming calls and emails
Upsell current clients to new products to enhance their business
Save current customers from cancelling their partnership
Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
Assist customers or situations with a calm and professional demeanor

SUCCESSFUL CUSTOMER SERVICE SPECIALIST CANDIDATES HAVE:

Ability to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Customer Service experience required, preferably experience in advertising or marketing
Experience selling existing customers and ability to identify upsell opportunities, pitch products and close sales, is a huge plus.
Previous experience assisting small to medium businesses and the ability to adapt to a variety of customer types.
Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Must be able to work independently
College degree preferred

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Customer Service Specialist

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Accurately, efficiently and professionally answer all incoming calls and emails
Upsell current clients to new products to enhance their business
Save current customers from cancelling their partnership
Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
Assist customers or situations with a calm and professional demeanor

SUCCESSFUL CUSTOMER SERVICE SPECIALIST CANDIDATES HAVE:

Ability to work in a fast-paced work environment
Ability to multi-task and excellent time management skills
Excellent verbal and written communication skills
Customer Service experience required, preferably experience in advertising or marketing
Experience selling existing customers and ability to identify upsell opportunities, pitch products and close sales, is a huge plus.
Previous experience assisting small to medium businesses and the ability to adapt to a variety of customer types.
Must have excellent computer skills (Word, Excel, Gmail, Google Docs) and the ability to learn new systems quickly
Must be able to work independently
College degree preferred

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You Dream Big. You iterate and experiment to drive innovation.
You Love Our Users. You keep our global community at the center of everything you do.
You Respect All Voices. Inclusion strengthens us and powers your decisions.
You Hustle Every Day. You favor urgency and own your outcomes.
You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Director, Programmatic Partner Sales

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Candidates must have established industry relationships across the programmatic landscape and a proven track record of accomplishment in programmatic sales, successfully growing revenue and partnering with internal stakeholders in sales, marketing and operations. The Director, Programmatic Partner Sales plays a crucial role in expanding the programmatic digital business by growing revenue with existing clients, as well as identifying new advertising prospects.

RESPONSIBILITIES

This role is part independent seller, collaborating with platform partners, trading desks and holding companies / brand leads and part lead on programmatic go to market strategy and positioning for the GMS sales team
Build relationships with platform partners and and collaborate in co sale initiatives
Provide strategic thinking and guidance on the best application of products, services and technologies for our agencies' clients and work to ensure our programmatic activation is connected to our full range of digital capabilities to deliver the best possible outcomes for our clients
Lead regular team trainings and participate in the integration of new ad products and development of sales collateral
Work with the sales team to prospect and prepare for key client / agency programmatic pitches to ensure the team is knowledgeable and prepared to represent our programmatic direct offering
Stay on top of the latest developments in the programmatic landscape and online advertising in general, paying close attention to trends, technologies and pricing models
Surface new sales channels and opportunities onsite and offsite - including video, OTT, social, email and podcasts
Understand the editorial and commercial propositions for our brands and work with operations to ensure key executions are available programmatically
Continue to grow our Programmatic Direct revenue for our brands (PMP and Programmatic Guaranteed) to achieve budget.
Work closely with our Sales VP, ensuring they are aware of the sales pipeline, meeting calendar and any industry issues which could affect revenue.
Work with our revenue operations team to ensure full communication of required KPIs for your programmatic business to ensure we deliver successfully against client needs.
Be accountable for performance management, revenue growth, demonstrate exemplary service and assist our brands to hit their revenue goals.
Good communication with colleagues to ensure successful teamwork. Able to explain our product offering in a compelling way to colleagues, and to clients. Tailoring our message to the audience to tell a conclusive story.
Strong relationships across the digital and programmatic community. Deep understanding and knowledge of the programmatic landscape and selling revenue-generating programs including technology, techniques, partners, and business models
Consultative selling skills with the ability to anticipate and overcome concerns by positioning value propositions in relation to client needs.
Active with key industry events, trends, and emerging ad technologies
Able to collaborate cross-functionally and at a global scale to communicate effectively with colleagues at all levels in the organization

SUCCESSFUL DIRECTOR, PROGRAMMATIC PARTNER SALES CANDIDATES HAVE:

5+ years of related work experience with at least 2 years of front-line sales experience
Extensive experience with online media sales and ad-tech, international experience a plus
Strong understanding of the programmatic media ecosystem (including exchanges, ad networks, DSPs, SSPs, DMPs, trading desks, etc.), and strong relationships within the space, with emphasis on ATD, DSP and agency relationships.
Strong quantitative aptitude with the ability to analyze campaign performance statistics and recommend optimized media solutions.
Programmatic expertise and knowledge of the holistic ad industry
Strong rolodex of agency contacts, with influence over programmatic budgets
Ability to work well with others both internally and externally
Exceptional organizational skills, while paying close attention to detail
Well versed in digital media and industry trends
Self-starter who will go the extra mile to help the team achieve programmatic goals
Must be a team player and key strategist

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You Dream Big. You iterate and experiment to drive innovation.
You Love Our Users. You keep our global community at the center of everything you do.
You Respect All Voices. Inclusion strengthens us and powers your decisions.
You Hustle Every Day. You favor urgency and own your outcomes.
You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Executive, Customer Experience

ABOUT THE ROLE AND OUR TEAM:

WeddingWire India’s Executive of Customer Experience will join this high-growth team to drive user and vendor projects as part of the operations line of the leading global platform connecting engaged couples with wedding and event professionals. We are seeking a personable professional who, through targeted and direct contact, will help brides and grooms set realistic expectations as they embark through the wedding planning process. This relationship will support customers to be satisfied, to take more action using the WeddingWire platform.

RESPONSIBILITIES:

With exceptional customer, extensive wedding trend and etiquette knowledge and service and accountability for the full lifecycle, drive a positive customer experience measured through satisfaction, delivery of quality projects published within agreed upon timelines, etc.
Serve as a WeddingWire brand ambassador by sharing the excitement of each couples’ personal wedding planning journey, helping them maximize their experience through vendor search, planning tools, forums and editorial content and encouraging couples to take actions on vendor search, lead submission and bookings.
Customize education and communication specific to each couple based on needs, expectations, challenges, locations, preferred medium (email, phone, chat, etc.) and more.
Communicate and collaborate with internal team members and international colleagues to track and report updates to project status and contribute to the continuous development and improvement of project delivery.

SUCCESSFUL CUSTOMER EXPERIENCE EXECUTIVE CANDIDATES HAVE:

Excellent, enthusiastic and dynamic communication on all channels (in-person, phone and written).
Familiarity with technology-based platforms and in-depth knowledge and experience with Customer Care.
Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand.
A team-player mentality who thrives in a collaborative environment and is receptive to feedback.
The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision.
A minimum of two years of experience, in customer-facing setting, preferably in an online setting.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

WHAT WE DO MATTERS:

----

APPLY NOW

Guragon, India

Head of Sales

WHAT WE DO MATTERS: Here at WeddingWire India, a brand of The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life's milestones. From the proposal to creating a home, and starting a family together, we're there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM: As the Head of Sales of WeddingWire India you will be the business champion and hold primary responsibility for revenue production, and operational effectiveness for one of the most dynamic, high growth divisions at The Knot Worldwide. In this capacity you will be responsible for strategic planning, business growth, operations, leadership and personnel. Working directly with the President of International Growth at The Knot Worldwide, you will lead the transformation of this business unit into a sales powerhouse.

RESPONSIBILITIES:

Architect the strategic vision to grow WeddingWire India in support of The Knot Worldwide’s growth strategies and objectives
Build expert-level understanding of the wedding vendor business vertical and develop and implement corresponding sales strategies to meet and exceed revenue goals
Establish sales objectives by forecasting and developing monthly sales quotas for regions and projecting expected sales volumes and profit for existing and new products.
Establish key performance metrics for business to drive decisions
Monitor, measure, and report on operational issues, opportunities and development plans against company objectives
Lead and manage a team responsible for day-to-day operations (sales, customer service, account management, and business development)
Develop and manage operational budgets, and perform periodic cost and productivity analysis
Recruit, develop and refresh talent
Interact with the Executive Team, Investors and Board of Directors on business updates and progress towards key objectives

SUCCESSFUL HEAD OF SALES CANDIDATES HAVE:

12+ years of experience in SMB sales leadership roles
Motivational leader with a growth mindset who can set and clearly articulate the team mission and vision
Proven track record of building successful client relationships across India
Understanding of financial management, forecasting and managing budgets
Proven success moving quickly to transform businesses and deliver top and bottom line growth
Working knowledge of leading sales practices, metrics and operational processes
MBA or other advanced degree strongly preferred

WHAT YOU LOVE ABOUT US: WeddingWire, India a brand of The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. From generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

APPLY NOW

Quality Analyst

ABOUT THE ROLE AND OUR TEAM:

Are you looking for a unique employee experience where you can build, grow, earn and learn? WeddingWire’s Sales Associates are integral, high-performing members of the WeddingWire Sales team, building valuable partnerships with local wedding and event venues and driving meaningful success to local businesses. Our Sales Associates excel in creating connections, building rapport with business owners and decision makers, understanding their goals and needs and offering a consultative approach to service.

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Sales Analyst, Business Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM

We are hiring a Sales Analyst for our US Local Marketplace team which connects over 2 million engaged couples with +50,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. The ideal candidate is a data-driven problem solver who enjoys digging into the numbers and studying drivers and trends. You are passionate about creating predictability, scalability and efficiency. You will proactively identify opportunities to grow Local bookings and revenue performance while optimizing profitability. In this role you will work on a daily basis with various levels of the Local Sales and Service organization (representatives, managers and leaders alike). Additionally, you will collaborate with partners across FP&A, Data Science/Data Engineering, Technology and within the Local Business Operations and Local Operations Leadership teams.

RESPONSIBILITIES

Support internal executives, the global sales team, and the Local Operations team with detailed visibility into all aspects of business performance
Define, track and monitor KPIs that impact the business
Create and distribute reports and dashboards for monthly, quarterly, and annual reporting, as well as ad hoc reporting needs
Work independently to process information and data to create reports on activities, trends, and projections
Drive performance improvements across the sales organization and build the foundation for it to scale
Collaborate as needed with other sales & revenue strategy team members on ad hoc reports, analyses, and projects
Own key reports/analyses which may include but are not limited to: bookings and revenue forecasting, sales capacity & headcount modeling, quota modeling & distribution, compensation & incentive design, budget planning, analysis & maintenance, rep performance/productivity, vendor unit and revenue cohort retention, and pricing/profitability
Leverage insights gleaned from analyses to proactively identify signals and inform appropriate action to address/leverage

SKILLS & EXPERIENCE

BA/BS degree, with 2+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting and/or revenue strategy/operations
Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
Proficiency with CRM, ideally Salesforce, a plus
Experience with BI platforms/tools, a plus
Excellent analytical, problem-solving, and implementation skills
Ability to obtain, synthesize, and analyze data from disparate sources
Comfort working cross-functionally and advocating for your ideas and insights
Ability to prioritize, set deadlines, and meet aggressive goals
Thrive in fast-paced, changing environment
Outstanding written and verbal communication skills
Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
Proactive, high-energy with a hands-on approach to problem-solving
Of unquestioned ethics and integrity

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Analyst, Business Operations

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM

RESPONSIBILITIES

Support internal executives, the global sales team, and the Local Operations team with detailed visibility into all aspects of business performance
Define, track and monitor KPIs that impact the business
Create and distribute reports and dashboards for monthly, quarterly, and annual reporting, as well as ad hoc reporting needs
Work independently to process information and data to create reports on activities, trends, and projections
Drive performance improvements across the sales organization and build the foundation for it to scale
Collaborate as needed with other sales & revenue strategy team members on ad hoc reports, analyses, and projects
Own key reports/analyses which may include but are not limited to: bookings and revenue forecasting, sales capacity & headcount modeling, quota modeling & distribution, compensation & incentive design, budget planning, analysis & maintenance, rep performance/productivity, vendor unit and revenue cohort retention, and pricing/profitability
Leverage insights gleaned from analyses to proactively identify signals and inform appropriate action to address/leverage

SKILLS & EXPERIENCE

BA/BS degree, with 2+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting and/or revenue strategy/operations
Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
Proficiency with CRM, ideally Salesforce, a plus
Experience with BI platforms/tools, a plus
Excellent analytical, problem-solving, and implementation skills
Ability to obtain, synthesize, and analyze data from disparate sources
Comfort working cross-functionally and advocating for your ideas and insights
Ability to prioritize, set deadlines, and meet aggressive goals
Thrive in fast-paced, changing environment
Outstanding written and verbal communication skills
Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
Proactive, high-energy with a hands-on approach to problem-solving
Of unquestioned ethics and integrity

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Sales Associate

ABOUT THE ROLE AND OUR TEAM:

RESPONSIBILITIES:

Managing the full lifecycle sales process to include qualifying, pitching, and closing with a focus on new business growth and creating a positive and productive customer experience
Growing assigned region by consistently hitting monthly sales quotas and successfully manage a sales pipeline from start to finish
Prospecting and identifying decision makers by making cold and warm calls
Using a highly-consultative sales approach to promote WeddingWire products and services to potential clients as a business solution

SUCCESSFUL SALES ASSOCIATE CANDIDATES HAVE:

Three plus years of successful full life cycle sales experience in a 100% new business role
A proven a track record of closing new business consistently at or above quota level
Experience in utilizing websites, social media, and forums to find and cultivate your own sales leads within a given territory with the ability to find and get to the decision maker; a bonus for creative prospecting tactics
Self-confidence, energy and enthusiasm when managing high volume transactions, dialing and identifying decision makers
Exceptional phone presence and superior skills managing the full sales process from prospecting and pipeline management to closing
Motivated by competition and the ability to increase your earning potential
A proven track record of consistent performance and ability to hit and exceed quota
Bachelor's degree preferred, if no degree, then four plus years of successful full life cycle sales experience in a 100% new business role

IT'S A BONUS IF:

You have media, advertising or software sales experience.
You pay attention to details, are goal-oriented, have accountability for your performance and take pride in thoughtful work.
You are extremely organized with excellent time management skills and have a proven ability to exceed performance goals.
You are naturally curious, passionate and have a strong desire to learn.
You are clear, confident and enthusiastic when presenting information to decision makers.
You thrive in a fast-paced, constantly evolving and competitive team environment.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

APPLY NOW

Sales Operations Manager, Global Media Solutions

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

We are looking for a Manager with experience and a passion for sales process, strategy and productivity to join our team. This role oversees business requirements and enhancements for our Sales CRM/Order Management system and related systems, administration of sales quotas and compensation administration and sales reporting & analysis. This role is focused on creating and managing a complete set of sales data to deliver actionable insights focused on revenue growth and sales productivity.

RESPONSIBILITIES

Reporting & Analysis:

Generate quarterly and annual revenue forecasts vs. budget weekly and comparisons on prior year’s pacing
Coordinate updates to weekly pipeline and pacing reports, present to sales leadership with a point of view on trending and insights
Prepare summaries for weekly sales meeting to show the latest bookings,pacing and other metrics to facilitate discussions
Provide ad hoc analysis as requested as well proactively) of sales productivity metrics (close rates, past booking trends) to quantify revenue opportunity and risk

Sales Targets & Compensation Administration:

Manage and update sales assignments for current and prospective accounts, including sales assignments, splits, etc.
Work with sales management on goal setting and goal adjustments
Manage quarterly and annual compensation including offer letters, individual monthly statements and calculation of final payments
Update relevant systems (SFDC, OP1 and others) to reflect most up to date assignments and categorizations

Sales Systems:

Implement leading best practices in CRM and Order management for data collection, reporting, account hierarchies, order and user records
Own and manage the roadmap and prioritization of system enhancements and bugs
Optimize workflow based on user feedback as well as new system feature releases
Work with business intelligence and GMS Ops teams to automate regular reports and dashboards
Provide hands on keys training for GMS users of new and existing features
Act as first line of support in assisting users to troubleshoot issues

SUCCESSFUL SALES OPERATIONS MANAGER CANDIDATES HAVE:

Strong attention to detail and accuracy in their work product
Take a proactive approach in analyzing the business and in follow through on requests
Experience and take a sophisticated approach to organizing data into hierarchies and structures for usability and ease of reporting.
Background processing sales compensation through several annual cycles
Maturity and clarity in the communication of sensitive information
Advanced excel skills, very comfortable handling and manipulating large data sets with ease and accuracy.
Advanced working knowledge of CRM systems (SFDC) and Order Management (Operative One)
Experience with Business Intelligence tools (Birst,Cliq, Tableau)
Minimum 3+ year experience professional experience, 2+ in a Sales Operations role handling compensation

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You Dream Big. You iterate and experiment to drive innovation.
You Love Our Users. You keep our global community at the center of everything you do.
You Respect All Voices. Inclusion strengthens us and powers your decisions.
You Hustle Every Day. You favor urgency and own your outcomes.
You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Senior Director, Local Marketplace

WHAT WE DO MATTERS:

ABOUT THE SENIOR DIRECTOR, US LOCAL MARKETPLACE ROLE AND OUR TEAM:

We are hiring a senior director for our US Local Marketplace team which connects over 2 million engaged couples with +500,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. This position plays an essential role in solving complex problems across our two-sided marketplace in areas such as pricing, product strategy, go-to-market optimization, and analytics. This person needs to be a strong analytical thinker who is equally comfortable driving strategy as well as execution in a cross-functional environment in close coordination with stakeholders across sales, marketing, product, operations, and analytics.

RESPONSIBILITIES:

Responsible for leading and taking complete ownership key strategic initiatives related to marketplaces across all TKWW brands (The Knot, WeddingWire, etc)

Identify problems & proactively come up with solutions rooted in data across all products & brands
Support internal capability development around marketplace management and optimization

Support the production and distribution of marketplace analytics including:

Marketplace health KPIs
Retention reporting & optimization
Forecasting and scenario modeling
ROI/impact analysis

Identify new revenue opportunities and next-generation advertising products

SUCCESSFUL SENIOR DIRECTOR, LOCAL MARKETPLACE CANDIDATES HAVE:

5+ years experience in an analytical role (finance or consulting experience a plus)
Post-graduate degree (e.g. MBA) preferred
Must have excellent problem-solving skills with a knack for recognizing trends/patterns in large data sets
Must be comfortable drawing key insights from data and communicating/presenting these findings to stakeholders and decision makers
Must be able to identify and communicate effectively with teams across multiple functions
SQL and/or Salesforce skills a plus
Experience with data visualization tools (e.g. Birst, Mode, Tableau, chart.io, Qlik)
Strong attention to detail and deadlines
Self-motivated, able to multitask, and keen to work in a collaborative environment

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Director, Platform Architecture

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a highly motivated engineering leader with a passion for building elegant, delightful, and scalable web+mobile applications for consumers. The individual's primary role will be to set architectural guidelines and lead a team of engineers that support our squads building The Knot Platform. The candidate will be embedded in an Agile environment and work cross-functionally with product managers, designers, and engineers across squads to provide the best in class web+mobile experiences for our users. The person must have a strong understanding of both front and back end development, highly adaptable to new technologies / software development concepts, and loves to work within a collaborative team environment.

RESPONSIBILITIES:

Set architectural guidelines, both software and infrastructure-related, for The Knot Platform
Actively participate in the ideation and execution of engineering OKRs, roadmap strategy, architecture discussions, and Agile planning
Promote best practices for engineering productivity, automated testing, continuous integration, code standards, and use of AWS
Provide engineering mentorship across the team

SUCCESSFUL DIRECTOR, PLATFORM ARCHITECTURE CANDIDATES HAVE:

10+ years overall software engineering experience
10+ years hands-on proven track record implementing JavaScript frontend applications and scalable backend APIs in a service-oriented architecture on AWS
In-depth experience using Ruby on Rails, React, Node, Elasticsearch, Postgres, and AWS
In-depth experience working in an Agile, TDD environment
Excellent communication skills, both oral and written
Thrives in a collaborative work culture with teammates located in-office or remote, across multiple locations in US and abroad
Experience with PHP, iOS, Android, and Mongo is a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

----

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Norwalk

Senior Software Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND OUR TEAM:

Join the teams that creates The Bash, the marketplace for every event, providing party planners and hosts with an online tool to find entertainment and event services of all kinds. We’ve helped facilitate over 275,000 bookings and have over 70,000 event vendors, ranging from musicians and photographers to impersonators and magicians. The Bash empowers people to make a living doing what they love, and we take pride in being able to do so.

RESPONSIBILITIES:

Leverage skills and experience to implement product features that are well architected, tested, and understandable
Actively participate in the ideation and execution of product roadmap and Agile planning
Promote best practices surrounding TDD, continuous integration, code standards, etc.
Provide mentorship to junior members of the team

SUCCESSFUL SENIOR SOFTWARE ENGINEER CANDIDATES HAVE:

5+ years overall engineering experience
3+ years hands-on proven track record implementing JavaScript frontend applications
2+ years of experience using React
Experience working in an Agile, TDD environment
Experience with production Node.js solutions

Experience with Hapi.js and/or Next.js is a plus

Familiarity with modern infrastructure technologies such as AWS, Docker, Kubernetes and Terraform
Excellent communication skills, both oral and written
Pair programming experience is a plus
Experience with ASP.NET Web API a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You dream big. You iterate and experiment to drive innovation.
You love our users. You keep our global community at the center of everything you do.
You respect all voices. Inclusion strengthens us and powers your decisions.
You hustle every day. You favor urgency and own your outcomes.
You win together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW

Software Engineer

WHAT WE DO MATTERS:

ABOUT THE ROLE AND THE TEAM:

The Knot Worldwide is seeking a full-stack engineer to join The Knot Registry team.

The Knot is the nation’s leading wedding marketplace, providing our couples with a personalized experience that guides them through the entire wedding planning journey. The Registry team develops tools for couples to register for gifts, for their guests to buy them, and the back-end systems to make it all happen stress-free. We are focused on streamlining the process for our users and on finding new ways to surface inspiration and advice where couples need it most.

The apps you will be working on introduce couples to what a wedding registry is and what kinds of things they can register for, guide them through creating a personalized registry all their own, and help them track gifts all the way to their doorstep.

We have ambitious, experiment-driven milestones but we also have a commitment to quality and agility. New code at all levels of the stack is expected to be extensible, high performing, scalable, and secure. What you build will make the wedding registry process more enjoyable and less stressful for millions of users.

RESPONSIBILITIES:

Help develop The Knot’s suite of tools—front-end and back-end—for creating, managing, and contributing to wedding registries of all kinds.
Produce well-tested, maintainable, and efficient code for highly available and performant systems.
Be an advocate for quality and curious about technology. You should like exploring new ideas and sharing what you know about everything from architecture to process.
Collaborate in an Agile development process to help conceive, make, and deliver new products and features. You should have an opinion on how to delight our users, and enjoy collaborating closely with engineering, product, and design.

SKILLS & EXPERIENCE:

Minimum 2 years experience as a software engineer building beautiful, scalable, and highly visible web applications.
Experience building new front-end features in React. Exposure to a range of front-end frameworks and libraries is a plus.
Experience working on APIs in a modern stack. We primarily use Node, Postgres, and Elasticsearch. Strong experience with other languages and tools is fine as well.
Experience with cloud infrastructure and containers. We use AWS, Docker, and Kuberrnetes.
Familiarity with testing frameworks on the back-end and front-end. You consider solid test coverage to be essential.
A track record of delivering creative solutions to complex architectural problems.
Comfort working in an agile process.
An ability to explain problems to technical and non-technical folks alike. A love for sharing knowledge and a desire to learn from others.
A passion for self-improvement. You constantly strive to expand your technical skill set and to improve the quality of your code.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
You are respectful and act with the highest integrity.
You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

WHAT YOU LOVE ABOUT US:

If you are a resident of California, by submitting your application, you acknowledge that you’ve read the California Privacy Notice.

APPLY NOW