Last Revised: February 9th, 2026
NOTICE REGARDING DISPUTE RESOLUTION: PLEASE NOTE THAT SECTION 12 OF THESE TERMS OF PURCHASE CONTAINS TERMS THAT GOVERN HOW CLAIMS BETWEEN YOU AND TKWW WILL BE RESOLVED, WHICH INCLUDE A BINDING ARBITRATION AGREEMENT, CLASS ACTION WAIVER AND JURY TRIAL WAIVER. BY AGREEING TO THESE TERMS OF PURCHASE, YOU AND TKWW AGREE TO SUBMIT ANY DISPUTES TO INDIVIDUAL ARBITRATION AND NOT TO SUE IN COURT, EXCEPT IN THE LIMITED CIRCUMSTANCES DESCRIBED BELOW.
- Agreement Structure
These Terms of Purchase (the “Terms of Purchase”) incorporate by reference TKWW’s Terms of Use (available at https://www.theknotww.com/terms-of-use/ (The Knot) and/or https://www.weddingwire.com/corp/legal/terms-of-use (WeddingWire) (collectively the “Terms of Use”)). These Terms of Purchase govern the commercial relationship between The Knot Worldwide Inc. and its affiliates (“TKWW,” “we,” “us,” or “our”) and the vendor identified on an executed order form or online checkout (“Vendor,” “you,” or “your”). Collectively, these Terms of Purchase, the Terms of Use, any feature page that describes TKWW’s then‑current features, including those found here (“Feature Page”), any Additional Vendor Services Terms (defined below), and each signed or accepted order form, online checkout, services summary, quote or other similar form with specific contract conditions (“Order Form”) constitute the binding “Agreement” between Vendor and TKWW. TKWW’s Privacy Notice (available at https://www.theknotww.com/privacy-policy/ (The Knot) and https://www.weddingwire.com/corp/legal/privacy-policy (WeddingWire)) explain how we collect and use personal information. Although it does not form part of these Terms of Purchase, it is an important document that applies to your use of the Vendor Services (as defined below) and that you should read in full. Capitalized terms not defined in these Terms of Purchase have the meanings given in the Terms of Use.
- Acceptance
By (a) signing or accepting an Order Form, (b) completing self-service checkout out and/or clicking an online acceptance button or checkbox, or (c) using any portion of, or providing TKWW payment information for, the Vendor Services, whichever occurs first, Vendor hereby accepts the Agreement, including the payment terms as described in Section 7 below. By accepting the Agreement, Vendor also expressly and specifically agrees to the “BINDING ARBITRATION; CLASS-ACTION WAIVER & JURY WAIVER” set forth in Section 12 below. Electronic acceptance of any online terms is deemed an original signature.
- Services & Feature Terms
The specific goods and/or services supplied by TKWW to Vendors are set forth in the applicable Order Form and further described on the Feature Page (“Vendor Services”), and are a category of “Services” as defined in the Terms of Use. TKWW may update the Feature Page(s) from time to time to reflect new information, features, pricing, or policies. Vendor Services include, but are not limited to, Local Listing Services and Add-On Services, as defined on the Feature Page. Vendor understands that Vendor Services are not for sale and are offered as subscription services, unless otherwise agreed to in writing by Vendor and TKWW. Vendor is only obtaining a limited right to use the Vendor Services with no ownership rights.
From time to time, TKWW may offer additional Vendor Services specified on the applicable Order Form and/or Feature Page, including but not limited to Vendor Services that are offered on a non-subscription basis and/or different pricing model (“Additional Vendor Services”). Additional Vendor Services are subject to any and all applicable provisions of these Terms of Purchase, including those related to cancellation and termination, and/or any additional terms and restrictions applicable to the Additional Vendor Services (“Additional Vendor Services Terms”), that we may include on the applicable Order Form or Feature Page or otherwise state, post, link or provide for on the Platform. All Additional Vendor Services Terms (including without limitation the Advertising Services Terms, if applicable) are hereby incorporated into these Terms of Purchase by reference. In the event of a direct conflict between these Terms of Purchase and the Additional Vendor Services Terms, the Additional Vendor Services Terms will prevail to the extent of the conflict.
- Term, Automatic Renewal and Vendor Termination
a. Initial Subscription Term. The initial subscription term of any and all subscription-based Vendor Services, including but not limited to Local Listing Services or Add-on Services, is twelve (12) months from the contract start date unless otherwise specified on the Order Form and/or Feature Page (the “Initial Subscription Term”).
b. Automatic Renewal. Unless otherwise stated on the Order Form and/or Feature Page, any and all Vendor Services will automatically renew for successive twelve (12) month terms (each a “Subscription Renewal Term” and together with the Initial Subscription Term, the “Subscription Term”), unless Vendor cancels the Agreement through its WeddingPro account dashboard at least ten (10) days before the end of the Initial Subscription Term or pursuant to the terms of Section 4(c) below.
c. Cancellation. After the Initial Subscription Term, Vendor can terminate the Agreement through its WeddingPro account dashboard at least ten (10) days before the next billing date (“Billing Date”), and the termination will be effective on such Billing Date; if TKWW does not receive the cancellation request at least ten (10) days before the Billing Date, the Agreement will terminate on the following Billing Date. Notwithstanding the foregoing, Vendor will pay for all Vendor Services provided by TKWW up to the termination date and any amounts due hereunder.
d. Upgrades. Vendor may add or upgrade additional Vendor Services at any time. If Vendor upgrades any existing Vendor Services that are subject to a new Order Form, any amounts prepaid for Vendor Services that were unused may be applied to the new Order Form as a credit, as applicable and at TKWW's discretion. The term for any Add-on Services will be deemed to be coterminous with the original Vendor Services to which such add-on applies, unless otherwise specified in the Order Form. The fees for new Vendor Services will be based upon the then current, generally applicable fees.
- TKWW Termination
TKWW may terminate any Agreement: (i) for convenience upon thirty (30) days written notice to Vendor, provided that in the event of such termination for convenience only, TKWW shall refund any fees that Vendor paid in advance for Vendor Services that were not provided to Vendor prior to the effective date of such termination, or (ii) upon prior written notice (the timing of which is in TKWW’s sole discretion) to Vendor if: (a) TKWW determines, in its sole discretion, that Vendor has breached this Agreement or termination is warranted pursuant to the terms hereof (including but not limited to the Terms of Use), or (b) if TKWW becomes aware that Vendor provides, or has provided as determined by TKWW in its sole discretion, products and/or services that are competitive to TKWW.
- No Performance or Delivery Guarantees
TKWW may, from time to time, provide aggregated or averaged data reflecting typical or historical vendor performance for informational purposes only. Any such information is illustrative in nature and shall not be construed as a promise, representation, or guarantee of actual or future performance, results, or outcomes for any Vendor.
In connection with the Vendor Services, TKWW does not guarantee, and expressly disclaims any obligation to deliver, any minimum number of Leads, inquiries, conversions, bookings, sales, impressions, clicks, reach, revenue, or other results regardless of Vendor’s selected Vendor Services (i.e., regardless of the specific payment tier, subscription plan, or level of participation).
The Vendor Services are provided “AS IS,” “WITH ALL FAULTS,” and “AS AVAILABLE” to the maximum extent permitted by law. In addition to and without limiting any provisions of the Terms of Use, including without limitation Section 14 thereof, TKWW disclaims all warranties, whether express, implied, statutory, or otherwise, including any warranties relating to performance, results, or commercial success.
- Fees & Payment
a. Pricing. Pricing for Vendor Services shall be set forth in the respective Order Form and/or on the Feature Page.
b. Billing. All fees, billing frequencies, and accepted payment methods are stated in the Order Form and/or Feature Page. Fees are due in U.S. Dollars on the billing date indicated in Vendor’s WeddingPro account dashboard. Except where prohibited by law, payments are non‑refundable. If TKWW is authorized by Vendor to charge Vendor's credit card and TKWW is unable to process Vendor’s credit card, then TKWW may revoke access to Vendor's account and/or the Vendor Services. If Vendor believes TKWW has billed Vendor incorrectly, Vendor must contact TKWW member services at payments@weddingpro.com in writing no later than thirty (30) days after such charge.
c. Taxes. Amounts required to be paid hereunder do not include any amount for taxes or levy (including interest and penalties), and such taxes or levy may be applied by TKWW pursuant to law and at TKWW’s discretion pursuant to legal requirements. Vendor shall pay and be responsible for all taxes and/or levies which TKWW is required to collect or remit to applicable tax authorities including, without limitation, sales, use, value-added tax, excise, property, or other similar taxes or levies.
d. No refunds. Except as specifically provided in the Agreement, there shall be no refunds for Services provided by TKWW except as may be required by law.
e. Late Payment; Nonpayment. Late payments may incur interest in the amount of two percent (2.0%) per month (or the maximum amount allowed by law). If Vendor fails to timely make any payment, TKWW also reserves the right to temporarily suspend access to Vendor's account, suspend or modify any services available to Vendor, or terminate the Vendor Services. If a Vendor’s account becomes delinquent, including if a delinquency exists as of the effective date of termination in connection with Vendor’s termination of this Agreement as expressly permitted herein, and Vendor then seeks to reinstate Vendor's account with TKWW, Vendor must contact a billing representative and: (x) pay the outstanding balance in full; and (y) execute a new Order Form with payment made via credit card. TKWW reserves the right to (i) require renewed accounts to pre-pay for service for any length of time determined by TKWW; (ii) decline to reinstate delinquent accounts; and/or (iii) undertake all collection efforts for any delinquency and seek TKWW’s fees and costs in pursuing such collection. Any partial payments made by Vendors will first be applied to the oldest, outstanding fees owed to TKWW, including interest.
f. Discounts. Any discounts or promotional rates for Vendor Services only apply to the current Subscription Term at the time the discount is applied and not to any of the following renewal terms, unless otherwise agreed by the parties in writing. If Vendor terminates any Vendor Services to which a discount was applied, TKWW may discontinue the discount(s) associated with such terminated service and apply TKWW’s then-current standard rates to any remaining services and/or any future purchases. For any discounted bundled offering, Vendor may not terminate selected services in the bundle; any termination must be for the entire bundle (in compliance with this Agreement) and any repurchase of fewer than all bundled services may result in loss of bundle discount eligibility.
g. Rate Changes. After the Initial Subscription Term, TKWW may, at its unilateral discretion, increase rates for any and all Vendor Services, including for previously discounted or promotional rates or otherwise. TKWW will provide written notice in a form and means elected by TKWW for any annual rate increase, including notice in the form of monthly billing that includes the increased rates in effect for the previous month, at least thirty (30) days prior to the effective date of the increase.
- Compliance with Laws, Export & Sanctions
Vendor will comply with all applicable U.S. export‑control, sanctions, and anti‑boycott laws, including the Export Administration Regulations and Office of Foreign Assets Control (OFAC) regulations, and Vendor represents that neither Vendor nor any of its owners or controlling parties is listed on any U.S. Government restricted‑party list. Vendor will not use the Vendor Services in, or provide access to the Vendor Services from, any embargoed country or to any prohibited party. Vendor also agrees to comply with the U.S. Foreign Corrupt Practices Act and all other anti‑corruption laws.
- Order of Precedence
In the event of a direct conflict, the following order of precedence applies to the extent of the conflict, as applicable: (i) the Order Form, including any addenda thereto (ii) the Feature Page, (iii) Additional Vendor Services Terms; (iv) these Terms of Purchase, and (v) the Terms of Use.
- Survival
Sections 7 (Fees & Payment), 8 (Compliance with Laws, Export & Sanctions), 9 (Order of Precedence), 12 (BINDING ARBITRATION, CLASS-ACTION WAIVER & JURY WAIVER), and any provisions that by their nature should survive termination, will survive expiration or termination of the Agreement.
- Notice of Dispute
If you have a dispute with us regarding the Services, you must first notify us in writing by sending an email to policy@theknotww.com. We will attempt to resolve any disputes you have with us. The parties agree to negotiate resolution of the dispute in good faith for no less than sixty (60) days after you provide notice of the dispute. If we do not resolve your dispute within sixty (60) days from receipt of notice of the dispute, either party may pursue a claim in arbitration pursuant to Section 12 herein. Because we are a neutral venue, we are not responsible for resolving any disputes between you and other Users regarding services or transactions.
- BINDING ARBITRATION, CLASS-ACTION WAIVER & JURY WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS IN CONNECTION WITH RESOLUTION OF ANY DISPUTES BETWEEN US, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND HAVE A JURY TRIAL.
Agreement to Binding Arbitration. You understand and agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the parties' relationship with each other and/or your use of and access to the Platform or the Services, including, but not limited to, claims as to whether any services rendered by us or persons employed or engaged by us were improperly, negligently, or incompetently rendered, and any claim or controversy as to arbitrability ("Dispute"), shall be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with the provisions of AAA's Commercial Arbitration Rules and Mediation Procedures and Consumer Related Disputes Supplementary Procedures, excluding any rules or procedures governing or permitting class actions, and not by a lawsuit or resort to court process, except as Maryland or any other applicable state law provides for judicial review of arbitration proceedings. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve any and all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, including, but not limited to any claim that all or any part of this agreement is void or voidable. The parties agree to treat the arbitration proceedings and any related discovery confidential. The terms of this section govern in the event they conflict with the rules of the AAA.
Venue. You agree that any arbitration shall be conducted solely in Montgomery County, Maryland. The arbitrator shall be selected pursuant to the AAA rules. Should no AAA rule regarding Maryland selection of an arbitrator be in effect, the User shall select an arbitrator from a panel of arbitrators acceptable to TKWW. In any arbitration, the parties will split the cost of the filing fee, plus the costs associated with the first day of arbitration, with the remaining costs of arbitration paid by the non-prevailing party, provided, however, that in Maine any cost to the consumer shall be limited to the cost of filing a court case. To begin the arbitration process, a party must make a written demand therefore.
Class Action and Class Arbitration Waiver. The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the agreement to arbitrate set forth in this section shall be deemed null and void and the parties shall be deemed to have not agreed to arbitrate disputes.
YOU ACKNOWLEDGE AND AGREE THAT BOTH PARTIES TO THIS AGREEMENT ARE GIVING UP THEIR CONSTITUTIONAL RIGHT, IF ANY, TO HAVE SUCH DISPUTE DECIDED IN A COURT OF LAW BEFORE A JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING.
You may cancel your agreement to arbitrate (not the entire Agreement) by giving written notice to us within thirty (30) days of the date of your acceptance of this Agreement, or thirty (30) days after we provide notice of material changes made to this section of this Agreement. You should send your cancellation of arbitration notice to arbitrationtop@theknotww.com with the following information: (i) your name; (ii) your email address; (iii) your mailing address; and (iv) a statement of your wish not to resolve disputes with us through arbitration. Your notice to opt out of arbitration only applies to this Agreement; if you previously entered into other arbitration agreements with us or enter into other such agreements in the future, your notification that you are opting out of the arbitration terms of this Agreement shall not affect the other arbitration agreements between the parties. Should you choose to withdraw from the arbitration provision, all other provisions of this Agreement shall remain in full force and effect.
Jury Trial Waiver. If for any reason a claim proceeds in court rather than arbitration, each party waives any right to a jury trial and elect instead to have the dispute be resolved by a judge.